Royal Bank of Scotland

  www.rbs.com
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Royal Bank of Scotland Reviews in United Kingdom

Updated August 17, 2014
Updated August 17, 2014
676 Reviews

3.0
676 Reviews
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Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
44 Ratings

Review Highlights

Pros
  • Work-life balance is fair and constant monitoring of your growth as an individual here (in 163 reviews)

  • Nice work environment at Stamford CT, state of the art building and work spaces (in 33 reviews)


Cons
  • Work life balance is pathetic for some departments (in 16 reviews)

  • Commute, Poorly managed areas and senior management constantly change gears (in 27 reviews)

More Highlights

219 Employee Reviews Back to all reviews

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  1.  

    Spring Week - Corporate Banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Spring Week Intern  in  London, England (UK)
    Former Employee - Spring Week Intern in London, England (UK)

    Pros

    + Access to senior members of staff
    + Given opportunity to display knowledge/ability
    + Transparent(ish) assessment process
    + Feedback given
    + Nice location to work in

    Cons

    - Feedback included criticism for the sake of criticism rather than suggesting meaningful improvements
    - Some employees were quite downbeat about prospects for the comapny
    - Seemed to be a lot of dead wood employees floating around, not really interested in the restructuring taking place

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Things will never really change until the culture does

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Consultant  in  Edinburgh, Scotland (UK)
    Former Employee - Human Resources Consultant in Edinburgh, Scotland (UK)

    Pros

    Everything except the culture - salary, opportunities, working environment are all great

    Cons

    There is a lack of a culture of respect, that permeates the whole organisation and a legacy from Goodwin's time. There have been efforts to change it, but it's slow progress.

    Advice to ManagementAdvice

    Until there is a change of significance at the top, and installation of managerial culture that truly values employees rather than paying lip service to employee engagement initiatives I don't see anything changing. 4 big changes I'd make:

    Make managers accountable for managing their people (for clarity, that doesn't mean senior/middle managers bullying junior managers to make decisions that long term are more damaging to the business - but building genuine leadership capability)

    Change the language of the business - if you want to change the culture then the values initiatives you spend an obscene amount of money on need to become part of the corporate everyday language. If you can't refer to it and point to it in your every day activities, then RBS is not living the values. And stop referring to people as human capital. Your employees are not the human capital of RBS... they ARE RBS.

    Start realising that when you refer to customer, that also means your employees.... most of whom actually are your customers - that might help the reframing of the 'respect' agenda

    Everyone understands that with the contraction of the business this means a reduction in jobs across the Group - but start involving senior HR support (with more clout than simply agreeing with the accountants view of how the business should be run) in decisions involving major people changes. I've witnessed major change programmes, including of HR, being run by those seen as operational senior change agents but with no understanding of the long term people/engagement of loss of intellectual capital impact on the business long term. This isn't going to leave you fit for the future, and likely to cost you more long term.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    equity derivatives sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Sales  in  London, England (UK)
    Former Employee - Vice President Sales in London, England (UK)

    Pros

    good working hours
    1h30 lunch breaks
    8 to 18 (sales)
    good vacations

    Cons

    total lack of direction
    middle management has no idea where business is going

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Demoralising

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Has recently made the effort to recognise and retain talented staff.

    Cons

    Demoralising when everyone around you is being fired. The office culture is fairly stuffy with no social interaction.

    Advice to ManagementAdvice

    The constant restructuring and change of senior management is unsettling.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Nice environment, inefficient leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    Pros

    - Smart and friendly co-workers. Laid-back atmosphere compared to other competitors in the industry which contributes to decent work-life balance. Some opportunity for independence.

    Cons

    -This place isn't suitable for ambitious person - absence of environment that fosters progress and advancement, as they would most likely satisfy on status quo.
    - Rigid organisation makes promotion a rare thing. Too much middle-management practically contributing nothing to company.

    Advice to ManagementAdvice

    - Needs to display real managerial skills when it comes to larger projects.
    - Stop relying on outdated technologies.
    - Invest in people - give rewards and promotions for good work. The middle management (which is filling the gap between newbies and seniors) are overly conservative - someone needs to bring fresh ideas.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    A company with good work life balance and opportunities but clogged with governance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  London, England (UK)
    Former Employee - Analyst in London, England (UK)

    Pros

    You will find plenty of nice, bright people, the vast majority of whom have the right compass. Company values good on equality, an inclusive place to work for everyone. Training of staff at a good standard. Good work-life balance. Company trying extremely hard to improve and resolve the problems that led to the bail-out. Client servicing people truly excellent. Easy to gain career-boosting experience and opportunities on v large programmes.

    Cons

    If you work in Tech then expect outdated technology alongside the newer stuff so expect workarounds , if you work on programmes you may find email inboxes and calendars often overcommitted making it harder to deliver. You can find yourself a laid back niche if you want to, but on large programmes can find yourself accountable for more than you are completely comfortable with and making lots of presentations to each other. Proactivity in short supply...

    Advice to ManagementAdvice

    Consider how to better govern large programmes and how RBS can know itself better, so people on the ground can get on with the productive stuff. Get to the core of old technology and replace it, no matter how painful. 'Fess up to the problems but with real solutions.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great work culture but optimism marred by recession hangover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    Pros

    Great work life culture and work-life balance. People within departments were extremely collegial, but some politics between different business units. Core commercial banking still seen as a big draw especially in the home UK market. Benefits are decent but lag those paid out by the American banks. Decent opportunities to move laterally.

    Cons

    The upheaval after the recession resulted in the closure of many business units and departments, leading to uncertainty and some loss of confidence.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Good working environment, overly controlling boss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Edinburgh, Scotland (UK)
    Former Employee - Business Analyst in Edinburgh, Scotland (UK)

    Pros

    good benefits (but salary was low). had a lot of training which could be done if you wanted to. nice staff and colleagues, we used to get each other coffee from the cheap canteen. fair holidays

    Cons

    low salary. line manager was a little controlling and took a little too much interest in what was going on. nothing was that bad though.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Wonderful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst  in  Edinburgh, Scotland (UK)
    Former Employee - Senior Analyst in Edinburgh, Scotland (UK)

    Pros

    The company invests a lot in employees' development and training. Managers are great - friendly and helpful, real experts in their area, leading others by their own example.

    Cons

    Haven't found anything negative. Brilliant experience all in all, great colleagues and wonderful place to work.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Business banking - good experience but not in the long run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Adviser  in  London, England (UK)
    Former Employee - Business Adviser in London, England (UK)

    Pros

    - friendly atmosphere
    - work 9 to 5
    - all the training provided

    Cons

    - low salary increased by time you served not so much by merit
    - very limited opportunities for promotion

    Doesn't Recommend
    Approves of CEO

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