Royal Bank of Scotland Reviews

Updated July 6, 2015
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3.1
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Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
71 Ratings

Pros
  • The work life balance here is very good (in 194 reviews)

  • I found the work environment to be very friendly and encouraging (in 40 reviews)

Cons
  • No work/life balance Long hours (in 19 reviews)

  • Senior management need to be reviewed (in 30 reviews)

More Pros and Cons

345 Employee Reviews

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  1. Summer Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Bank of Scotland

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Really good work culture. Friendly colleagues. Good work balance.

    Cons

    Sometimes hours may be more demanding.


  2. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Lead in London, England (UK)
    Former Employee - Technical Lead in London, England (UK)

    I worked at Royal Bank of Scotland (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people to work with

    Cons

    Salary is lower , especially the Basic pay
    That needs to be improved

    Advice to Management

    Try par with Salary


  3. 1.5 years on F/T contract

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Analyst in Edinburgh, Scotland (UK)
    Current Employee - Risk Analyst in Edinburgh, Scotland (UK)

    I have been working at Royal Bank of Scotland (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Competetive pay
    - Good benefit package
    - Good holiday entitlement

    Cons

    - Cost cuts are visible absolutely everywhere
    - Poor multinationality leading to employees not appreciating cultural differences


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good

    Former Employee - Assistant Manager in Edinburgh, Scotland (UK)
    Former Employee - Assistant Manager in Edinburgh, Scotland (UK)

    I worked at Royal Bank of Scotland (More than 5 years)

    Pros

    Work Life Balance
    Leaves
    Lucky enough to get a chance to work in different profiles.

    Cons

    Top management not working on set goals.

    Advice to Management

    NA


  6. Changeable and interesting.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Southend-on-Sea, England (UK)
    Current Employee - Customer Service Advisor in Southend-on-Sea, England (UK)

    I have been working at Royal Bank of Scotland full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Dynamic and exciting. Everyone is like a big family and everyone supports one another. Good career progression if you work hard.

    Cons

    Constant call taking and upset customers. Bad media often which you have to try and overcome and try and assure people that you are a good bank.


  7. Debt Management & Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nottingham, England (UK)
    Former Employee - Anonymous Employee in Nottingham, England (UK)

    I worked at Royal Bank of Scotland full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good promotion of team working. The people I worked with often made the job. Opportunities to advance. Pension provision and salary packages good relative to industry averages. Structured training. Great emphasis on putting the customer first.

    Cons

    Increased rationalisation meant many experienced staff were lost to the competition. Policy to recruit agency staff at entry level meant attrition relatively high. Investing a lot of time and money re-training or employing contractors at high rates of pay. Staff benefits packages eroded over recent years.

    Advice to Management

    Make sure you appoint managers who engage their staff and remember the front line staff often have great business improvement ideas. Consider carefully communications to staff.


  8. A good place to work, not so much to advance.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Royal Bank of Scotland (More than 5 years)

    Pros

    A friendly if somewhat laid back place with good fixed compensation and benefits and a pretty good work/life balance including occasional working from home and reasonable hours. There are some ambitious plans but these are either still obscure or badly communicated.

    Cons

    Senior management preoccupied with fines and regulatory issues, there is little communication down to the operational levels and what there is consists of mission statements. Not a huge amount of scope for personal development.

    Advice to Management

    Communicate the direction the company should be moving in clearer, be honest with the work force about the challenges ahead.


  9. Helpful (1)

    good firm

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Analyst in London, England (UK)
    Current Employee - Risk Analyst in London, England (UK)

    I have been working at Royal Bank of Scotland (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    it is a very good place to work. Pay scale is not leading the industry. no things I had an issue with. But there were issue with IT which slowed down my work.

    Cons

    no things I had an issue with. But there were issue with IT which slowed down my work. Pay scale is not leading the industry.


  10. Great people and relatively relaxed for a City bank but still infected with bad management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at Royal Bank of Scotland full-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Relatively relaxed for a City bank when compared to JPMC, Citi etc.
    Many great people many of whom have stayed with RBS for many years.
    Flexible working.

    Cons

    Awful brand image and working for a bailed out bank that generally gets negative media attention.
    Hugely bureaucratic (like all major banks?) and can be very hierarchical with power mad executive level management who are nearly all white middle aged men and out of touch with those on the floor.

    Advice to Management

    The RBS culture is that executives should be feared and obeyed, remember that when you communicate with people because people will be too scared to tell you the reality and disagree.


  11. RBS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Bank of Scotland

    Pros

    good life work balance and not bad paid

    Cons

    no bonus, frequently changed the company structure



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