Royal Bank of Scotland Reviews

Updated April 21, 2015
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3.1
311 Reviews
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Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
61 Ratings

311 Employee Reviews

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  1. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Bank of Scotland full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I learned many things from process improvement projects and cross business functions. I got international exposure from RBS too.

    Cons

    I felt that sometimes, there were too strict rules and hierarchy. I don't really like it. Also, it was not easy to change functions and moved to another place.

    Advice to Management

    Have more whole picture about the future banking trend. Even though some managers were nice and smart, but too many constraints.

  2. Customer Service Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Bank of Scotland full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great training, Good customer service

    Cons

    No commission, no chance to advance up the career ladder

    Advice to Management

    Please put your low level staff first as its them what makes your profits but seem to be forgot about

  3. Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Bank of Scotland

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Reasonably competitive salaries, option to move to different departments, central locations which are easy to reach, potential to gain qualifications if your face fits.

    Cons

    Difficult to progress, will offer less money where possible which causes little consistency across employees with the same job title, on projects a lot of senior management are contractors and less committed to the company as a whole

    Advice to Management

    Keep communications honest

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  5. Great learning opportunities, exposure to major restructuring projects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Bank of Scotland

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good network of helpful colleagues, many learning opportunities, salary benchmarks with other major banks

    Cons

    Bureaucratic company, should be more quick and responsive, it perhaps needs fresh leadership

  6. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology Intern in London, England (UK)
    Former Employee - Technology Intern in London, England (UK)

    I worked at Royal Bank of Scotland

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Lots of learning opportunities and great fun

    Cons

    Changed terms for graduate offer

    Advice to Management

    Tell employees where the bank is going with more notice

  7. kwesiga nicholas worked as co-opreative manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant in Newyork, Scotland (UK)
    Current Employee - Accountant in Newyork, Scotland (UK)

    I have been working at Royal Bank of Scotland full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    exploit my resources and face abroad the working environment

    Cons

    so interesting to share the working experience

    Advice to Management

    coo-operation and being innovative and creative to increase the market share

  8. Helpful (2)

    Management Operation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Management Trainee in Manchester, England (UK)
    Former Employee - Operations Management Trainee in Manchester, England (UK)

    I worked at Royal Bank of Scotland

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great working environment, supportive senior staff and good training programmes.

    Cons

    Too much competition undervalue competition and many unrecognized efforts.

    Advice to Management

    Recommend.

  9. Senior Business Analyst working in Treasury

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in London, England (UK)
    Current Employee - Senior Business Analyst in London, England (UK)

    I have been working at Royal Bank of Scotland full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Let you get on with your work with great training program.

    Cons

    Constant change in management, re-organisation going on every few months but starting to see the light at the end of the tunnel!

  10. Working for RBS Markets and International Banking division

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in London, England (UK)
    Current Employee - Vice President in London, England (UK)

    I have been working at Royal Bank of Scotland full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Strong camaraderie amongst the people
    - Working hours fairly relaxed with 8am-5:30pm being the norm for most
    - Colleagues are high caliber always willing to share and invest time educating others
    - Market perception of RBS talent pool remains positive offering strong branding for employees

    Cons

    - Business is contracting from an international platform to a UK retail focused bank with limited scope for career opportunities outside the UK market.
    - UK government ownership continues to weigh on management adding to what is already a highly political organization
    - Limited transparency around vision of the bank and lack of empowerment amongst management
    - Doing deals is hard... Central based Compliance, legal and risk functions dictate the banks willingness to do deals in-spite of strong business justifications. The bank is focused on reducing RWA's, freeing-up capital and reducing risk exposures, making the conventional deal-making process challenging and long-winded
    - No bonus culture at all

    Advice to Management

    - Empower management at divisional level
    - Demonstrate pragmatism around business decisions
    - Provide alternative ways of rewarding employees via career development across products and geographies

  11. Disappointing, lost in the system. With all the reshuffling the HR staff are going and can't keep a track of students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Spring and Summer in London, England (UK)
    Current Intern - Spring and Summer in London, England (UK)

    I have been working at Royal Bank of Scotland as an intern

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    People are generally great within all branches of the bank.

    Cons

    You're a very tiny ant in a neglected system.

    Advice to Management

    Look for the value in the interns you're recruiting, I've seen many to fall through the net- whilst HR are busy looking for more.

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