Royal Caribbean Cruises Reviews

Updated August 1, 2015
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3.6
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Recommend to a friend
Approve of CEO
Royal Caribbean Cruises Chairman and CEO Richard D. Fain
Richard D. Fain
130 Ratings

Pros
  • You get to travel around the world doing what you love to do (in 13 reviews)

  • Pros: You're being paid to travel the world (in 8 reviews)

Cons
  • Absolutely no work/life balance (in 7 reviews)

  • Long hours for crew members over officers & staff (in 9 reviews)

More Pros and Cons

243 Employee Reviews

Sort: Popular Rating Date
  1. project Engineer

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Caribbean Cruises full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good working environment,Very Good cooperation with the employees,excellent opportunity to develop your skills, unique projects assessments, opportunity to increase your knowledge in the marine engineering filed.Very good salary.One of the expertise in the cruise industry.High working standards

    Cons

    Difficult to get promoted,The Expectation are really High and you need to produce work immediately ,Not very big flexibility and alternative plans in the decision making process.communication needs improvement between the managers.To many managerial positions.complex organization chart and work flow.

    Advice to Management

    Complex organization chart in the shore side management, communication needs improvement between the shore side managers and the on board teams.


  2. Marketing Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Caribbean Cruises full-time (More than 10 years)

    Recommends
    Recommends

    Pros

    benefits and work environment are great

    Cons

    the company is constantly reorganizing


  3. Helpful (1)

    Great company to gain diverse experience quickly.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Royal Caribbean Cruises

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Here I work in an international and constantly changing environment. There is nowhere on land I would have been able to gain the experience in dealing with high-stress situations, or how to diplomatically interact with people from so many different cultures. After a few years on ships, dealing with anything on land is cake.

    Cons

    The company has an excellent pipeline and development program, which is great for moving within the company. However, while they support people growing, there is a very clear ceiling at the middle management level. They want people to become supervisors, but for senior management, they regularly hire from outside the company and are reticent to promote from within above a certain point.

    Advice to Management

    Be more supportive of middle management who are ambitious to move forward within the company, more leadership development programs to your current supervisors rather than continually hiring from the outside.


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  5. Outbound sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vacation Planner in Miramar, FL
    Current Employee - Vacation Planner in Miramar, FL

    I have been working at Royal Caribbean Cruises full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great pay, Great work environent

    Cons

    work hours, vacation , no 401k , no roll over sick days

    Advice to Management

    Need new management, not very organized nor experienced.


  6. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at Royal Caribbean Cruises

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    High energy Travel Benefits Many opportunities to move up and around the company Training opportunities

    Cons

    Low pay for the amount of time and effort put in to the job Long hours with little appreciation top heavy

    Advice to Management

    Hire within from qualified, loyal employees. Give them the opportunity. Cease the practice of "letting people go" due to their age.


  7. Certified Vacation Planner, Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Vacation Planner-Sales in Springfield, OR
    Former Employee - Certified Vacation Planner-Sales in Springfield, OR

    I worked at Royal Caribbean Cruises (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Call center environment in Springfield, OR is pretty good. Great gym, cafeteria, and clean building. Good benefits and hours.

    Cons

    Call-Center work can be challenging

    Advice to Management

    Try and make shift bids less stressful


  8. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Caribbean Cruises

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    amazing atmosphere really laid back

    Cons

    work depends on other people as its way to big of a company to be able to do something for yourself


  9. Helpful (1)

    FM Cleaning Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Facilities Operations Leader - FM Cleaning Specialist in Davenport, FL
    Former Employee - Facilities Operations Leader - FM Cleaning Specialist in Davenport, FL

    I worked at Royal Caribbean Cruises (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful company who truly cares about their employees overall. I would recommend this company to anyone interested in travelling the world and meet some beautiful people.

    Cons

    Very little or no time off and long hours. If you do not believe that delivering a premium product to Guests will be your number one priority then you will not be happy in any position. I did and stayed over thirteen years.

    Advice to Management

    Please shorten contracts for crew. 10 months is too long to be away from families. Shorter contracts with stricter hiring practices would attract the best in the industry. I would also suggest that Senior Level Managers receive stronger reviews and accountability for their Leadership skills. Good people do not leave bad companies, they leave bad managers!


  10. Cruising

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Royal Caribbean Cruises

    Recommends
    Recommends

    Pros

    Travel benefits and great product great employees happy customers

    Cons

    My job was outscourced. I will make more money and pick my own schedule but no travel benefits and poor management.


  11. Cheap company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Port Services Pier Agent/IT Support in Miami, FL
    Former Employee - Guest Port Services Pier Agent/IT Support in Miami, FL

    I worked at Royal Caribbean Cruises (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Loved my job and coworkers, guests were usually happy and fun to deal with

    Cons

    You won't find a cheaper company. They will find any way to not spend, even if it means sacrificing productivity and efficiency. Was using laptops from early 2000s that was slow, and non repairable.

    Advice to Management

    Care about your employees



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