Royal Caribbean Cruises

www.royalcaribbean.com

Royal Caribbean Cruises Reviews

Updated January 23, 2015
Updated January 23, 2015
255 Reviews
3.5
255 Reviews
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Approve of CEO
Royal Caribbean Cruises Chairman and CEO Richard D. Fain
Richard D. Fain
156 Ratings

Review Highlights

Pros
  • Everything is onboard, you can meet different people from around the world (in 13 reviews)

  • Pros: You're being paid to travel the world (in 8 reviews)


Cons
  • The cons for working at Royal Caribbean Cruises LTD would be the work life balance, there is none (in 7 reviews)

  • Long hours for crew members over officers & staff (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Caribbean Cruises

    Pros

    great people to work with

    Cons

    too 9-5ish, not much flexable time

  2.  

    Fantastic Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shore Excursions Assistant Manager in Miami, FL
    Current Employee - Shore Excursions Assistant Manager in Miami, FL

    I have been working at Royal Caribbean Cruises as a contractor (more than 3 years)

    Pros

    Will help you grow! coaching and training will help you to climb the ladder if your interested, amazing experience to work with so many people from all around the world and of course see the world

    Cons

    Contracts for some employees can be more than 8 months..that's a long time to be away from your family!
    The drive for higher share prices in a very competitive market has altered the way we give customer service to our guests and its not always a positive improvement.

    Advice to ManagementAdvice

    To much office politics..

    Recommends
    Positive Outlook
  3.  

    Great place to work for except...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Miramar, FL
    Former Employee - Anonymous Employee in Miramar, FL

    I worked at Royal Caribbean Cruises full-time (more than 3 years)

    Pros

    They have a very positive outlook toward their employees. Training, flex time, other employees are all a great plus for them. I loved working there and would gladly return if given a chance.

    Cons

    There is a definite hierarchy within the employees. If a manager doesn't like you for personal reasons, you are gone. There are no second chances to anything. I can see expecting the best from an employee, but if there are complex issues that are affecting the employee there is no one to help out and no time given to work it out. Some long time managers are believed over the employee without the employee being asked why their performance was lacking. It's a last in, first out mentality.

    Advice to ManagementAdvice

    Before giving your employee the boot, ask them what is affecting their performance. And if needed give them the time off to take care of their problems instead of asking for their resignation. You have a great company with wonderful values, but with some managers it is impossible to do your job and still have your family life. I would love to return, but once you resign you are blacklisted, not only at Royal, but also at every other company in their field. People like to talk and I have known of several cases where Royal employees talking has ruined careers.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Interesting industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at Royal Caribbean Cruises full-time (more than 3 years)

    Pros

    They like to promote from within. There are a lot of different areas so you can learn a lot. It's fun to work for a company that produces something fun

    Cons

    There is a lot of office politics. Hard to get ahead unless you are popular with the "in" crowd or you started there at a very junior level and worked your way up.

    Advice to ManagementAdvice

    There is too much turnover, and many areas are short staffed.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    It was a good company that provides room for advancement within the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern - Hourly in Miami, FL
    Former Employee - Intern - Hourly in Miami, FL

    I worked at Royal Caribbean Cruises full-time (less than a year)

    Pros

    Great company to work for that allows for promotions within the company. Employees are recoginized for their accomplishments and hard work. Leadership programs are available for advancement into management positions.

    Cons

    Employees are overworked at times and not compensated. Advancement at times can be difficult. Not enough vacation for employees.

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great place for career growth and internal growth, new places to see & meet various nationalities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shore Excursions Manager in Miami, FL
    Current Employee - Shore Excursions Manager in Miami, FL

    I have been working at Royal Caribbean Cruises as a contractor (more than 10 years)

    Pros

    Incredible shipboard culture for young employees. Opportunity to travel worldwide. You can also save money as expenses are limited. Opportunity to make friends from various countries.

    Cons

    Long working hours, lower compensation than industry standards. Ships behave like IBUs and has a very dictatorial management style. Less time off & vacations.

    Advice to ManagementAdvice

    Analyse shipboard management styles and see if corporate policies are getting implemented on ships.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good to work for company but prepared to not move up if you don't know the high ups

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at Royal Caribbean Cruises full-time (more than 8 years)

    Pros

    Discounted cruises; clean building facilities, gym, exercise and health programs. Miami office have cafeteria in the building, daycare for kids. Tuition reimbursement. Good medical/dental/vision/401K

    Cons

    Training for growth of employees not provided. Unless you market yourself and be politically savvy to your bosses, you will not go anywhere. Politics in the ranks --- its 80% of who you know to get moved up. Women bosses (director levels) can be cruel (calls people idiots etc) rude and generally not helpful, but since they still provide favorable outcomes within the department, cruelty and rudeness are ignored.

    Advice to ManagementAdvice

    Besides the ethics hotline and year end surveys, in cases of smaller departments, consider how can employees report their bosses without repercussions? Once I mentioned something about my boss in the yearly survey, and a week afterwards she was talking to me about it??? Really???

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Good wage, yet unconfortable and lack of privacy on the accomodations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Latin DJ in San Juan, PR
    Former Employee - Latin DJ in San Juan, PR

    I worked at Royal Caribbean Cruises as a contractor (less than a year)

    Pros

    You get to travel for free and you dont spend in food and you meet people from all aorund the world.

    Cons

    You are expected to always being working, and with cameras everywhere you feel you are being watched by the captain all the time.

    Advice to ManagementAdvice

    More communion dynamics, because it gets a lonely job sometimes.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Travel, Make New Friends, Wow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Caribbean Cruises as a contractor (more than 3 years)

    Pros

    If you are into seeing new places, traveling the world, and making new friends from approximately 87 different nationalities at one time, then check out cruising. You get to do what you love, save money, and see the world. With no cost or fees for rent, utilities, fuel, food, medical (While on contract) or traveling to the itinerary destinations cruising is an excellent way to save money. You do get time off to go out into the ports and go to the beach.

    Cons

    You will be working some intense schedules. The normal routine is working eight to ten hours per day, seven days a week, six to nine months (Depending on your job choice) at a time and still maintaining sanity and a social life. You have to be okay with sharing a cabin in most cases unless you are applying for an upper management position. The male to female ratio is a bit overwhelming at first for both sexes. And finally, the pay comparable to land jobs is significantly less (for Americans, Australians, and the UK).

    Advice to ManagementAdvice

    Each ship operates independently of one another but fall under the same company. With this being said, management style and professional atmosphere vary depending on the team onboard your ship. Some executive committees are excellent while others will feed you to the dogs because they do not understand your job. Most upper management is ignorant and very dubious with micromanaging so you do have to watch your own back. It is Corporate America, so like anywhere this job has it's pro's and con's, it all depends on how you handle it.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Very organized and structured

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Caribbean Cruises as a contractor (more than a year)

    Pros

    Very structured and organized, methodical approach to operations, lots of SOP's and task specific guidelines....rigorous health and safety standards and good training program and colleague recognition program.

    Cons

    Too many corporate initiatives, no sooner has one initiative been rolled out another one is lurking not too far behind which can detract from focusing on and executing and perfecting existing standards.
    No budget for colleague recognition initiatives, often would have to pay out of own pocket.

    Advice to ManagementAdvice

    Continue improving processes and procedures to enhance the guest experience and create a budget for colleague recognition programs.

    Recommends
    Positive Outlook

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