Royal Caribbean Cruises Reviews

Updated April 23, 2015
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  1. Traveling for work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Light Technician in Miami, FL
    Former Employee - Light Technician in Miami, FL

    I worked at Royal Caribbean Cruises

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Getting to travel while working is great, new people every week creates an ever changing work environment but you get to meet and work with a lot of really wonderful people. They do really promote from within and you can really grow with the company.

    Cons

    Hours are long with no overtime, company standards for things like dress code are strict, the pay is generally pretty low as most shipboard employees are from poor countries so they don't have to pay very well.

  2. Helpful (1)

    Completely Disorganized, Cheap, High Turnover and Favortisim

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Architect in Miramar, FL
    Current Employee - Technical Architect in Miramar, FL

    I have been working at Royal Caribbean Cruises full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay is fair, that's about it.

    There are cruise benefits but no one at the company that I know has even gotten on board, meaning it's first come first serve with seniority.

    If you get to travel on the ships there is that, but they will put you in the smallest room possible and usually you'll end up getting sick.

    Cons

    Shoreside the company is a complete mess. I have never worked for a company that was so large but so dysfunctional and unorganized. Managers are not qualified to be managers and hire assistants to do their job for them, vendors are hired left and right with high turnover to cut costs, and many online platforms are outdated or not being used so information is all over the place.

    They love to hire recruiters which means high turn over as they use these people on a need be basis. Once they are done with them they hire someone else (to save money) and almost never offer training so people are thrown into projects mid way. Forget about moving to another department or getting promoted within, if you aren't someone's friend in upper management and you mention another position you are more likely to be fired and blacklisted from RCCL indefinitely.

    Most managers are promoted from within, meaning they play favorites and usually hire their friends at the company. Many managers spend their time gossiping at work, walking around and telling jokes, and doing everything but managing others. The managers don't offer constructive criticism, they expect you to know what they are thinking and what they want done at all times and if not they will tell you to go look for jobs at jobs.com. On top of that, most of the managers in the IT department are extremely noisy, they will track your IP addresses and ask other employees to start a file on you if they feel like you are 'not working hard enough'.

    One manager asked me to message certain employees friendly questions to 'test' their responses. This manager also was promoted from within and didn't want his job but was forced there, and clearly had no idea how to manage employees as he 'tested' them with sneaky games.

    There is no work life balance shoreside, you are expected to be there early and leave late, work through your lunch break and be a corporate salve. Most people working are working on specific projects and are not sure what other people that are sitting next to them even do! There are a lot of people who are two faced here, there are a lot of liars, and snakes, it's corporate america's worst nightmare.

    There are also multiple online platforms and knowledge bases that are not used or maintained. Information is everywhere and it's disorganized. Things are done and over and over again multiple times because no one knew it was completely the first time!

    Advice to Management

    Stop using vendors, no one likes being treated like a number. You hire vendors for 18 month periods, let them go on hiatus for 3 months, then rehire them to only blacklist them later. Ontop of that the poor people you hire for 3 months in between are always left dumbfounded that they are being replaced later. Hire full time staff, stop being cheap, and hire qualified workers in the IT department instead of whoever is the cheapest or your friend.

    Speaking of hiring full time staff, stop promoting people from within that are your friends to be managers. There are so many people at the Mirmar office who should not be managers. They walk around talking poorly about their teams, they make jokes about other people, and they conspire to figure out ways to get people fired that they do not like.

    Also managers need to stop expecting people to be slaves to their jobs, that's why this December so many people quit their jobs. No one likes being micromanaged or pushed to do their job beyond the brink of their existence! get with the times! Update your systems, update your staff, and let go of the old and tired who are going to run this company into the ground.

  3. Great way to see the world, easy to get promoted because so many staff members are lazy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Broadcast Technician
    Former Employee - Broadcast Technician

    I worked at Royal Caribbean Cruises

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Best way to see the world

    Cons

    Politics and lack of salary advancements

    Advice to Management

    People don't want to stay long term when the benefits are only traveling and you try to keep them on the ship

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  5. Helpful (1)

    Most unprofessional place I ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior GPS Compliance Analyst
    Former Employee - Senior GPS Compliance Analyst

    I worked at Royal Caribbean Cruises full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Honestly the only pros was being able to see the ocean.

    Cons

    Management is very unprofessional. If you like being put down and degraded this is the place for you. Everyone thinks their job is on the line. Employees are not helpful.

    Advice to Management

    Respect your employees and treat them as you'd like to be treated.

  6. Helpful (2)

    Company with a good Vision but terrible managing its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commodity Manager in Miami, FL
    Former Employee - Commodity Manager in Miami, FL

    I worked at Royal Caribbean Cruises full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits but salaries are below the market for similar jobs

    Cons

    Supply chain management does not understand every commodity, therefore it makes bad decision regarding those commodities.

    Advice to Management

    Educate yourself regarding every single commodity.

  7. Helpful (1)

    The best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outbound Sales Representative in Miramar, FL
    Former Employee - Outbound Sales Representative in Miramar, FL

    I worked at Royal Caribbean Cruises full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Awesome company to work for

    Cons

    Management changes were constant. Rude upper management

  8. Helpful (1)

    Thank you RCI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FM Cleaning Specialist (FCSP) in Miami, FL
    Former Employee - FM Cleaning Specialist (FCSP) in Miami, FL

    I worked at Royal Caribbean Cruises full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Worldwide travel and reality check. You will work harder than anything you could possibly image. Up to 10 months, 14 hours a day with zero time off. Sounds impossible right? What Royal gives you in exchange? How to deliver 5 diamond service. How to succeed working in a highly diverse, multicultural environmen , and the most brilliant marketing brand and customer retention programs in the world. If you survive, any future organization will pay highly for your expertise and highly developed work ethic.

    Cons

    Very long hours little appreciation, and brutal multinational management styles.

    Advice to Management

    Please shorten contracts to no more than six months. Anything longer is nothing less than cruel capitalist and inhuman. All the best,and thank you for 12 years of on the job training.

  9. Helpful (1)

    Work experience with RCCL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Miami, FL
    Current Employee - Analyst in Miami, FL

    I have been working at Royal Caribbean Cruises

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits
    Tuition Assistance
    Pension Plan
    401K
    Cruising privileges
    On campus daycare
    on campus cafeteria

    Cons

    Annual raise is low
    Moving internally has a pay increase cap
    Work hours are no flexible in all departments

    Advice to Management

    It's a good company to work for as long as you do not stay in one position too long.

  10. Interesting to say the least

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Assistant Waiter in Miami, FL
    Former Contractor - Assistant Waiter in Miami, FL

    I worked at Royal Caribbean Cruises as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    -Great meeting people from around the world
    -Crew mess was awesome
    -Crew Bar was amazing and much needed

    Cons

    The position itself was not as expected and really caught my by surprise. Glad I gave it a try but definitely not the type of work I would want to do.

  11. Helpful (1)

    project Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Royal Caribbean Cruises

    Pros

    Offered a wide rage of large, cross functional projects with multiple vendors. Internal resource very competent and willing to go the extra mile for the success of the projects.

    Cons

    For contractors compensation were below market averages, Navigating through the organization was often challenging

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