Royal Dutch Shell Reviews in United Kingdom

Updated August 9, 2014
Updated August 9, 2014
413 Reviews
4.0
413 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Royal Dutch Shell CEO Ben van Beurden
Ben van Beurden
37 Ratings

Review Highlights

Pros
  • Work life balance does not exist in several expat postings (in 78 reviews)

  • The working environment is good and all the colleagues are nice and professional (in 32 reviews)


Cons
  • Slow decision making and bureaucratic organization (in 35 reviews)

  • Very large company can lead to slow decision making (in 10 reviews)

More Highlights

40 Employee Reviews Back to all reviews

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  1.  

    Shell Trading

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trading Operator  in  London, England (UK)
    Current Employee - Trading Operator in London, England (UK)

    I have been working at Royal Dutch Shell full-time for more than 5 years

    Pros

    Great culture. Good work life balance. Great work. Good ethics.

    Cons

    Pay not as great for size of company

    Advice to ManagementAdvice

    Don't kill ambitions. Be more positive and daring.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Brand but disconnected from the customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Media  in  London, England (UK)
    Current Employee - Digital Media in London, England (UK)

    I have been working at Royal Dutch Shell full-time for more than 3 years

    Pros

    Great Global Brand
    Great pension and bonus
    Opportunities to work with different markets and cultures
    Work rotation every 4 years

    Cons

    Over-reliance on Accenture, agencies and contractors
    No opportunities in digital marketing
    Poor internal structure
    Too Calculated risk-Adverse
    Too focus on career promotion and not on delivery
    Work rotation every 4 years
    Micro-management
    Not customer focus
    Too many silos

    Advice to ManagementAdvice

    Review internal structure
    Bring new people from a retail background, not FMCG
    Give bonus based on delivery and performance rather than networking !

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Amazing corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  London, England (UK)
    Current Employee - Project Manager in London, England (UK)

    I have been working at Royal Dutch Shell full-time for more than 5 years

    Pros

    The company is a great place to work, and not always famous for that but usually employees are very happy and loyal. There is a big support for people's development, great benefits to move and realocate, most of the places offer great flexibility, meaning that you can work virtually, part time or sharing a role if needed and would be totally supported, etc.

    Cons

    The size of the company causes red-tape to be something usual. Is not as bad as in other companies, but still you need to talk with 1,000,000 before taking action

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good company to work, with lots of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Dutch Shell full-time

    Pros

    - Good learning opportunities
    - If you work hard, you'll be recognised and rewarded if you're at the lower chain of the organisation
    - Competitive salary/compensation/benefits package

    Cons

    - The organisation is shrinking in size, with the 3-4 year job rotation system you'll need lots of luck and networking to maintain your job within the company
    - Political, slow on decision making and constant rework

  6.  

    Salary

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Dutch Shell full-time for less than a year

    Pros

    Great opportunity , interresting job title

    Cons

    Working in a different environement

  7.  

    Good company to work for, with excellent opportunities and fast career progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Delivery Lead  in  London, England (UK)
    Current Employee - Project Delivery Lead in London, England (UK)

    I have been working at Royal Dutch Shell full-time for less than a year

    Pros

    Lovely colleagues
    Good work/life balance
    Excellent salaries

    Cons

    Arrogance is very common, especially from senior and executive management.
    The good people always leave due to the high level of bureaucracy.
    HR are a waste of time.

    Advice to ManagementAdvice

    Listen to your employees so you can be more in touch with their work and life balances and realize their problems.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    Internship at Shell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern  in  London, England (UK)
    Current Employee - Intern in London, England (UK)

    I have been working at Royal Dutch Shell as an intern for less than a year

    Pros

    The benefit of working from home was advantageous on Fridays. There are training programs in house for you to develop and they take you away for a grand dinner for your "welcome induction"

    Cons

    My "buddy" (who is assigned to you) was very cutting and did not know how to communicate sometimes. This may be due to him being originally from another country. It is a high pressurised environment compared to previous companies I have worked at.

    I don't think the assessment process at the end of the internship is fair and useful.

    Advice to ManagementAdvice

    Rethink assessment process within the internship, in addition to moving teams midway to gain further experience would be better.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Great development and progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HR Manager
    Current Employee - HR Manager

    I have been working at Royal Dutch Shell full-time for more than 10 years

    Pros

    A true meritocracy, extremely diverse working environment in an industry that is fundamental to the future of the planet - working to solve the energy challenge

    Cons

    Lack of real performance management on lower end performers
    Lots of reorganisations - little tackling of the cultural aspects that need to change
    Moving jobs is never straightforward

    Advice to ManagementAdvice

    Really focus on performance management. The system isn't broken, but line managers shy away from tough conversations.

    Whilst we have a highly consultative environment, we do not have a highly collaborative environment. The first reaction on approaching someone to help is usually 'no'.

    Recommends
    Approves of CEO
  10.  

    The WORST most horrible degrading job I have ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Assistant  in  Lichfield, England (UK)
    Current Employee - Customer Assistant in Lichfield, England (UK)

    I have been working at Royal Dutch Shell part-time for less than a year

    Pros

    Weekly Pay. Part time available so not required to always work full time. Manager on site every shift.

    Cons

    Owner of that particular franchise was callous. They made me work overnight alone. I had to serve, re stock, take deliveries, not let people in...but let police in...and delivery men...the newspaper man...then customer would walk in and id get shouted at. Then told I wasn't bringing anything to the company over the phone....kept checking CCTV to make sure I didn't stop moving. Chaos on the night shift.... not allowed to leave premises even on a break as no One else was there to keep eye on the till. So no cigarette breaks AT ALL. Pay was CASH in hand..ALWAYS wrong & sometimes late. If next person due for their morning shift was late you'd have no choice but to stay there & continue to work until they arrived. Other staff were favored and allowed to leave early...take longer breaks and to stand around doing nothing whilst over were constantly monitored. Uniforms were second hand and did not fit correctly...still made to wear them even if they looked inappropriate. Other members said they felt bullied by management. Dis organised....out of date food left on shelves: orders given my management. AVOID this company at any costs!!! WORST employment I have ever had...after 10 years experience in retail...they told me I was doing it all wrong and that I had nothing to offer the company. I resigned before giving them the chance to sack me.

    Advice to ManagementAdvice

    Take a closer look at your franchise owners..... ESP in Staffordshire.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Friendly atmosphere, lots of room for development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant  in  Aberdeen, Scotland (UK)
    Current Employee - Accountant in Aberdeen, Scotland (UK)

    I have been working at Royal Dutch Shell full-time for less than a year

    Pros

    Great work/life balance, wide range of locations, competitive salary, commitment to staff development, attractive benefits, good pension scheme, company gym, cycle to work scheme.

    Cons

    Higher-ups are mostly Dutch, inefficiencies in communication between different departments, [probably down to location] not entirely professional atmosphere (dress code etc), a lot of 'business improvement' meetings where issues are highlighted but often not dealt with (only to be highlighted again a year later while one or two are prioritised).

    Advice to ManagementAdvice

    I think sometimes management perhaps delegates too little work and in effect can often be less effective at their core responsibilities (big picture/staff development) as their focus is somewhat diluted.

    Doesn't Recommend
    Positive Outlook

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