Royal Mail

  www.royalmailgroup.com
  www.royalmailgroup.com

Royal Mail Reviews in London, England

Updated November 26, 2014
Updated November 26, 2014
91 Reviews
2.9
91 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Royal Mail CEO Moya M. Greene
Moya M. Greene
43 Ratings

Review Highlights

Pros
  • Good Benefits, Good Holiday time off (in 5 reviews)

  • good pay, good hours, good career opportunities (in 5 reviews)


Cons
  • Senior management tend to new employees challenging routes with no guidance (in 6 reviews)

  • heavy work load, manual sorting (in 3 reviews)

More Highlights

25 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good pay, Good pension, totally unsatisfying career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in London, England (UK)
    Current Employee - Operations Manager in London, England (UK)

    I have been working at Royal Mail full-time (more than 10 years)

    Pros

    Good pay
    Nice Pension Scheme
    Job Security

    Cons

    dead end job
    Lack of fulfilment
    Difficult to move elsewhere

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Diminishing opportunities for progression due to continued downsizing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in London, England (UK)
    Former Employee - Operations Manager in London, England (UK)

    I worked at Royal Mail full-time (more than 10 years)

    Pros

    Front line roles well paid for non specialised roles in comparison to similar employers, opportunity to progress to management roles, trade union, good policies for employees.

    Cons

    Constant reviews and downsizing means that all management roles especially those in operations are taking more and more responsibility for no extra pay, be willing to work at least 60 hours for 40 hours pay. recent reviews have even seen benefits pot removed and down grading, which has left staff and management disheartened.

    Advice to ManagementAdvice

    stop breaking employment law by withdrawing peoples pay and benefits, company is losing its mix of experience and attracting new blood.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in London, England (UK)
    Current Employee - Project Manager in London, England (UK)

    I have been working at Royal Mail full-time (more than 3 years)

    Pros

    Work experience, whether positive or negative, dependent on team and boss.

    Cons

    A lot is dependent on WHO you know.
    Slow promotion prospects. Not many opportunities for promotion.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Decent life-time career company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graduate/Analyst in London, England (UK)
    Current Employee - Graduate/Analyst in London, England (UK)

    I have been working at Royal Mail full-time (more than an year)

    Pros

    - fairly good stability if you work in strategy/IT or other growing areas of the company
    - decent wages at the bottom end
    - people are really friendly and open
    - quite relaxed, sometimes flexible, 9-5 job

    Cons

    - formerly state-owned, and some elements are still archaic
    - little desire to modernize as a company
    - VERY low job progression opportunities
    - VERY low salary growth

    Advice to ManagementAdvice

    - there is a serious need to rework the pay and promotions scheme
    - seniority is still too important when compared to abilities

    Recommends
    Disapproves of CEO
  6.  

    Difficult to change and death by community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in London, England (UK)
    Current Employee - IT Manager in London, England (UK)

    I have been working at Royal Mail full-time (more than an year)

    Pros

    Good pay and office locations that's about it. I'm actually struggling to write the minimum 20 words glass door requires here!

    Cons

    Limited vision or real innovation desire to win in a compeitive market. Position is effectively managing decline much like the letters business.

    Advice to ManagementAdvice

    Build a clear vision , get buy in and trust your staff to deliver the vision

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    A large organisation with lots of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Graduate in London, England (UK)
    Former Employee - Human Resources Graduate in London, England (UK)

    I worked at Royal Mail full-time (more than 5 years)

    Pros

    The sheer size of the organisation means that you have the opportunity to work in a variety of professions or locations, with the same employer.

    Cons

    The company went through a number of changes and reorganisations, which could be quite stressful at times.

    Advice to ManagementAdvice

    I would suggest the development of a Royal Mail Alumni. This could allow you to manage your employer brand, and stay close to talent you may want to re-employ in the future.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    I left

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in London, England (UK)
    Current Employee - Recruiter in London, England (UK)

    I have been working at Royal Mail as a contractor (less than an year)

    Pros

    You get paid well that is all

    Cons

    Awful company. Full of contractors not knowing what they are doing, people at the top pretend they know what they are doing and make you feel stupid in the meantime, everyone is out to hang you, no opportunity to show your personable side - strange as in Recruitment that's a main contributing factor. A bunch of absolute highly paid con-artists who are conning the public and conning all potential buyers, they lie on their figures and lie to their staff

    Advice to ManagementAdvice

    My advice to Management would be 'Leave!', and let someone who actually wants to save the public money take over and not spend the profit personally

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Lack of customer focus and innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at Royal Mail full-time (more than an year)

    Pros

    I had a challenging job, but was also rewarding
    There people you work with are generally very good

    Cons

    I thought that there was a complete lack of innovation
    The company is run in a series silos and in can hamper true working together and finding the best solutions for the customer
    It is cost rather than customer focussed

    Advice to ManagementAdvice

    Truly focus on the customer, remove the barriers to developing true customer focussed solutions

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    The Best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - POSTMAN FULL TIME in London, England (UK)
    Former Employee - POSTMAN FULL TIME in London, England (UK)

    I worked at Royal Mail full-time (more than 8 years)

    Pros

    really great place to work and people

    Cons

    starting new- may take a while to get the best walks- and poor management

    Advice to ManagementAdvice

    Engage with staff

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Good employer to work for but culture sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in London, England (UK)
    Current Employee - Senior Manager in London, England (UK)

    I have been working at Royal Mail full-time (more than 5 years)

    Pros

    Great challenges at work if you know how to create opportunities and run with it. Big company so lots of areas where you could interesting projects to deliver value and develop your skill sets.

    Cons

    Be prepared to be part of the old public sector mentality as it is a bit like old boys club. Be prepare to lobby with old veterans and movers& shakers at top if you wish to successfully progress your career internally; alternatively wait for them to offer you voluntary redundancy,

    Advice to ManagementAdvice

    Take some real action to improve diversity in workforce

    Recommends
    Neutral Outlook
    Approves of CEO

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