Royal Mail

  www.royalmailgroup.com
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Royal Mail Reviews

Updated Jul 30, 2014

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All Employees Current Employees Only

3.2 76 reviews

55% Approve of the CEO

Royal Mail CEO Moya M. Greene

Moya M. Greene

(38 ratings)

53% of employees recommend this company to a friend

Review Highlights

Pros
  • Good Benefits, Good Holiday time off (in 5 reviews)

  • work life balance , fresh air, nice to be out doors working with the public (in 3 reviews)


Cons
  • Senior management tend to new employees challenging routes with no guidance (in 5 reviews)

  • Delivery managers are pressed to reduce expenditure quite substantially (in 4 reviews)

More Highlights
76 Employee Reviews
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in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    postman

    Delivery Postman (Current Employee) Montrose, Scotland (UK)

    Prosgood excercise, steady job , and once on the street you get to manage your own time ,, though everything is time critical these days

    Consbullying management , unrealistic targets,, over fondness for paperwork

    Advice to Senior Managementlisten more to your workers

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Loved the job itself, but Royal Mail Managers are notorious for being bullies. Being strong willed and clued in helps!

    POSTMAN FULL TIME (Former Employee) Carrickfergus, Northern Ireland (UK)

    ProsI was in my best shape physically when working as a postman. The overtime collecting from boxes and sub post offices was easy work and well paid. You are your own boss effectively once you're out on delivery. The workers union is very good at defending your case when necessary.

    ConsOvertime isn't the same now as when i was there. Managers will trying and bully you into working your days off if they need the manpower. I once has another colleague sent to my front door at 5 in the morning to tell me to come in despite me having told the manager i couldn't & wouldn't the day before.

    Advice to Senior ManagementWhen i worked for royal mail if i got my run done early i was able to go back and then help someone else out with their run and get over time for that (while still being within my own runs time) This incentive has disappeared now with being automatically sent back out to help others. This just encourages the lazy workers to slow down and they know now they will get help no matter what.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Ok, but not much for development and career growth

    Manager (Current Employee) Bristol, England (UK)

    ProsRelatively good earnings, although the salary gap between postmen/women and front line management is decreasing all the time.

    There appears to be some strong direction from the top of the company, with the recent privatisation being a good example of forward thinking.

    The continuous improvement programme in place has addressed some of the simple issues that hadn't been addressed before.

    ConsFrontline management is the buffer between an antiquated union and, what feels like, upper management that isn't interested in what the union thinks. This puts frontline managers into difficult situations quite often.

    There seems to be an agenda to overlook experienced, managers in favour of graduates when it comes to promotion opportunities. As a result, there is little opportunity for career advancement unless a person has come from the graduate pool.

    If you are unfortunate enough to become involved with the continuous improvement programme, look out! There are audits every 4 months and most people presenting at the audits end up taking around 100 hours to put together information that will only be looked at for 40 minutes by the auditors. Considering that workloads are high, this is a major concern.

    Delivery managers are pressed to reduce expenditure quite substantially. This results in them working up to 60 hours per week because they frequently need to do the jobs of postmen/women (if they are absent), as well as their own.

    Advice to Senior ManagementReduce the workload of Delivery Managers.

    Address the decreasing pay gap.

    Internal career progression, for non-graduates, is almost non-existent.

    Taking an e-learning course is not 'career development.'

    There are some very good leaders within the company that are being overlooked by the desire to bring in fresh external candidates.

    Stop the audits, they are a waste of time/money after the easy things have been addressed.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good place to work to keep fit

    Postman (Former Employee) Godalming, England (UK)

    ProsKeeps you fit and your outdoors most of the time. Nice customers.

    ConsAbsolute muppets in the delivery office. Majority of people could not do any other job, this is the limit of their capacity and it shows! Management are duplicitous and lazy with no interest in developing or promoting you. Staff get away with things any other company would sack you for. Massive overtime scams take place all the time costing the company millions through false claims and management allow it

    Advice to Senior ManagementListen to the device of the postman. They are the ones who talk to the customers.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    a very satisfying job.

    Postman (Former Employee) Milton Keynes, England (UK)

    Prosplenty of opportunities for promotion, the ability to move from one area of work to another. able to do shifts and hours to suit your lifestyle.

    Conshaving to work unsocial hours, working in all kinds of weather, for instance,rain and snow, very early starts and late finishes.

    Advice to Senior Managementremember that the uniformed staff are the faces that the public see, therefore ensure that they are doing their jobs correctly, to keep complaints to a minimum.

    Yes, I would recommend this company to a friend

     

    Sorting during Xmas holiday while at College

    Anonymous Employee (Former Employee)

    ProsA friendly team to work with, flexible hours

    ConsNo cons, work was enjoyable

    • Culture & Values
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    • No Opinion of CEO

     

    Great experience

    Postman (Current Employee) London, England (UK)

    ProsAvailability of over time; challenges; enjoyable

    ConsPressured environment; sometimes required to work overtime; dogs and cold weather!

    Advice to Senior ManagementHire more permanent staff.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

     

    Simple but physically demanding

    OPG (Current Employee) Huddersfield, England (UK)

    ProsKeeps you fit
    Well Paid
    Camradarie good

    ConsSenior management lack understanding of postmans role
    Senior management have a low opinion of their workers, and have no trust in them.

    Advice to Senior ManagementIntsitute formal training for managers and make them leaders and motivators not form filling, budget watching automatons that only report what they think their bosses want reporting.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Good

    Mail Sorter (Former Employee) London, England (UK)

    ProsGood managers
    Easy job to do

    ConsLazy colleges made a simple job seem harder due to lack of work ethic

    Advice to Senior ManagementManagers need to pay attention to where work is needed

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Career Opportunities
    • Approves of CEO

     

    Good

    Anonymous Employee (Current Employee)

    ProsGood Pay and good environment

    ConsI don't feel any downsides

    Advice to Senior ManagementWork Hard

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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