Royall & Company

  www.royall.com
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Royall & Company Reviews

Updated June 14, 2014
Updated June 14, 2014
17 Reviews

3.5
17 Reviews
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John Nester
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Employee Reviews

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  1.  

    Good experience straight out of school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Strong sense of community, decent perks, great experience builder

    Cons

    Lackluster review process, logjam at the top.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Good in the short term...less so the longer I stayed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Strategic Analyst
    Former Employee - Strategic Analyst

    Pros

    It's easy to understand and connect with the need for the service - helping kids connect with colleges and get the information and assistance they need to excel educationally. It's also an easy fit for someone straight out of college themselves, so the workforce is generally young and energetic.

    The concierges are nice and helpful.

    Cons

    Too many bigwigs and not enough peons. Some peons that think they are bigwigs. Some bigwigs that fool themselves into thinking they're part of the "in crowd." They're not.

    Overtime is expected, and complaining about it (or asking for additional compensation) is not. Projects are left until the last minute, leaving everyone rushing around to make sure the client liaison - usually the person who caused the problem to start with - has what s/he needs. If you're in a support role, forget about being thanked or appreciated.

    No one really cares about you unless/until you don't give them what they need.

    Advice to ManagementAdvice

    Serious disconnect between management and general employees. Company meetings are a joke - the highlight is the food, and the secondary highlight is everyone talking about why the company is making bank and yet no one has seen real raises in years.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Richmond, VA
    Current Employee - Analyst in Richmond, VA

    Pros

    If you can look past the awful project management, the unrealistic goals, being treated like a child, and the absolutely horrific hours you are expected to work, you will quickly learn to love the concierges. They run the errands that you can't because of your job. Don't talk to them for too long though. Every second of their time is micromanaged. On the upside, you will get to know the security guards and the janatorial staff REALLY well. They are all very pleasant.

    Cons

    There is no room for growth. There is no training. There is no end to your work day. There is no competitive salary. Their 401(k) is a joke. Some of the middle managers have such pronounced anger issues, that I regularly watch employees leave meetings in tears from having to interact with these people. Everything is justified for the success of the client - but your family is the only group that will suffer for this. You will have no relationships outside of work. You will work weekends. Nights. And from home after all of those. The management team struck a deal with a couple of private investors and a competing company and all of them are being rewarded handsomely - far past the beginning six figures. You will barely be offered 40-50K (if that) and you may receive 2% annual bumps if you are lucky. In any given department of 15-20 people, there is a spread of over $30K between the lowest and highest salary among SIMILAR EXPERIENCE AND TENURE. The employees know this and they do awful things to the company (behind the scenes) to act out about it. Middle managers play games to get their commissions, bonuses, raises, and promotions. You are always stepped on in that equation. This company is used to an extremely high turn-over rate (it is 5 times higher than other local companies) and managers expect that anyone can fill your seat (especially some unsuspecting, unskilled new college grad!) - so your specific individual contribution isn't really valued. If you work here at all, use it as a stepping stool like everyone else. The conditions have recently gotten so bad that they have had to increase security at the office. Management will lie to your face and have no shame in doing it. When they are caught in their lie, they will not be apologetic.

    Advice to ManagementAdvice

    Management - you are so disconnected from the practices of your middle managers and their teams that you have no concept of how to identify or fix operational issues. The best thing that could possibly happen at this point is for the employees to unionize and advocate for themselves against the treatment they receive. What happens instead of that is that recruiters contact them first and find them other jobs. Those same recruiters provide you with contractors to back-fill the roles and they play dumb about doing it! And you pretend like you don't know it. Your book of accounts may thrive and so may your bank account - but your current and former employees are pretty disgusted with you. No amount of wandering around with cookies and apples is going to fix the issues here. One of your go-to recruiters just found me another job so that I don't have to lose anymore time to this nonsense. I am not going to give you notice. I'm just not going to be there one day and that's how you'll learn I left. Good luck with that.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Interesting work, but stressful and not worth the salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst  in  Richmond, VA
    Current Employee - Data Analyst in Richmond, VA

    Pros

    Benefits were average, you will likely learn some new technical skills

    Cons

    Expect an endless list of 'hot' priorities with very little coherent project management to help manage them, expect to work 10-20 hours of overtime per week on average, limited promotion opportunity, and dysfunctional training that cannot keep up with the new tools or demands of the job

    Advice to ManagementAdvice

    Compensation is not competitive and the expectation of constant overtime is unrealistic and is contributing to the very high rate of turnover. Most of the people who left for other positions with other companies experienced a 20% increase in salary with a better work/life balance. A lot of your current employees contact your competition about job opportunities. Recruiters have been saying that what helped them successfully place so many Royall employees elsewhere was 'an epidemic of bad project management'.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Values employees

    Current Employee - Anonymous Employee  in  Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    Pros

    Royall does small things for us employees on what seems a daily basis. From bringing around apples or ice cream to fully catering lunches and dinner during busy seasons, you never feel undervalued as an employee!

    Cons

    Not a lot of intermingling between departments...

  7.  

    I work at Royall as a Marketing Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategic Analyst  in  Richmond, VA
    Current Employee - Strategic Analyst in Richmond, VA

    Pros

    Young company with a very unique clientele. Working with colleges is certainly enjoyable, and is less mundane than TPS Reports. You can see the direct value add of your work on a day to day basis.

    Cons

    The company tries to show that they treat their employees well, but it is really not anymore special than anywhere else. The concierge is nice, but that's about it.

    Advice to ManagementAdvice

    Trust your employees more, don't micromanage them.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8.  

    Great company with a great vision and awesome employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategic Analyst  in  Richmond, VA
    Current Employee - Strategic Analyst in Richmond, VA

    Pros

    location, pay, benefits, dress code, overall atmosphere, perks

    Cons

    no cons that arent outweighed by pros

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Growing pains of a small company effect compensation

    Current Employee - Copywriter  in  Richmond, VA
    Current Employee - Copywriter in Richmond, VA

    Pros

    It's great to work with smart people.

    Cons

    There is a steep learning curve.

    Advice to ManagementAdvice

    There are too many chiefs telling the indians what to do.

  10. 1 person found this helpful  

    Good place to start a career, but not many opportunities for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Email Project Manager  in  Richmond, VA
    Current Employee - Email Project Manager in Richmond, VA

    Pros

    Good benefits - 4 full time concierges to run errands, car wash on site once a week, free shoe shine

    Cons

    Pay isn't very good, would like more paid time off (2 weeks isn't enough), wish 401k was vested right away

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    A great place to start a career or further a career in marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate Project Manager  in  Richmond, VA
    Current Employee - Associate Project Manager in Richmond, VA

    Pros

    One perk of working here is that there are three full-time employees that will run your errands for you! In addition to a complete benefits package, including matching 401k (up to 6%), dental/health/eye insurance, flex benefits, 2 weeks vacation, paid holidays, and tuition reimbursement, the have a car service come weekly to wash your car (you pay) and someone to come and shine your shoes (first pair is paid by the company). They treat the employees so well here because they want the employees to enjoy working all the time, and that's how it really is - it's enjoyable, but hard work. Extremely satisfying.

    Cons

    The coffee is free, but it is horrible. Honestly - that's the only real con I can come up with.

    Advice to ManagementAdvice

    It would be nice if promotions or team assignments change sooner rather than later.

    Recommends
    Approves of CEO

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