Ruby Tuesday
3.0 of 5 361 reviews
www.rubytuesday.com Maryville, TN 5000+ Employees

Ruby Tuesday Reviews

Updated Jul 10, 2014
Ruby Tuesday – Newport – “Ruby Tuesday”

All Employees Current Employees Only

3.0 361 reviews

                             

66% Approve of the CEO

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James J. "J.J." Buettgen

(35 ratings)

49% of employees recommend this company to a friend
361 Employee Reviews
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Review Highlights

Pros:
  • "Good food to eat 50% off during breaks"
    in 21 reviews
  • "flexible schedule, great coworkers, good tips during night shifts"
    in 21 reviews
Cons:
  • "upper management lacks knowledge of the customer to business"
    in 26 reviews
  • "LONG Hours, employees with limited skillsets"
    in 9 reviews
  • Show more review highlights

Reviews

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    great place

    Cook (Current Employee)
    Columbia, MO

    Prosservice, food, staff, clean, blah

    Consservice, staff, management, bar, food

    Advice to Senior Managementbetter

    No, I would not recommend this company to a friend

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    Good restaurant to work at, professional atmosphere.

    Anonymous Employee (Current Employee)

    ProsYou make good friends and get cash in your pocket.

    ConsIt's a restaurant. Sometimes dealing with customers isn't easy.

    Advice to Senior ManagementGood luck.

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    Positive working environment

    Server (Former Employee)

    ProsI enjoyed working at Ruby Tuesday. The coworkers were fun and management was responsive to staff needs. The food is good and the restaurant is clean.

    ConsSome downsides of working at Ruby Tuesday were dealing with rude and messy customers. I also did not enjoy having to pick up cigarette butts in the parking lot or being given busy work during slow shifts.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Fun place to work.

    Waitress (Former Employee)
    Wilmington, DE

    ProsGood tips sometimes. Free alcohol after hours.

    ConsPoor people with double coupons who tip badly.

    Advice to Senior ManagementNone.

    Yes, I would recommend this company to a friend

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    Interesting....Good for gaining experience

    Server, Host (Current Employee)
    Clinton, MD

    ProsThe training is okay, its not hard. Some people pick it up quick, others don't. They are very flexible with schedule (great if you're in high school or college) . Get 50% discount on food. The team members are all cool and friendly. You really improve your service skills and get a good idea of the resturaunt business working here,

    ConsIt can be very fast paced when busy. The pay is very inconsistent (you can make $100 one night & $30 the next). Management can improve (they do not consider their employees' strengths & weaknesses, ie. they put people who cannot handle more than a party of 10 on parties), they try their best but the overall customer service is not always good. Sometimes the kitchen cooks mess up very easily and as a server you deal with the wrath of the customers directly not them.

    Advice to Senior ManagementShould probably redesign the dining area some, and also take more consideration to your employees and their strengths and weaknesses.

    – I'm not optimistic about the outlook for this company

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    its a job

    Server (Current Employee)
    Huntington, WV

    Prosfast cash, flexible schedule, great coworkers

    Conshit or miss on what you'll make, not a place you want to make a career of

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Hostess turned busser

    Hostess (Former Employee)
    Syracuse, NY

    Pros50% discount on the food (when I worked there), easy to get enough hours, tip-out was decent (I took home about $10/hr as a hostess and busser). They were willing to accomodate my class schedule (college student) and my coworkers were generally friendly (see below).

    ConsI felt overlooked, asked to work in a position where I was interacting with customers/around the kitchen more, they "promoted" me to food runner. Ended up doing more bussing and stocking, as I watched coworkers who had not been there even a few months (at this point I'd worked there a year) be promoted from hostess right to server. There was a certain "clique" of employees, who were friends with the manager/his family and got privileges (best shifts/promoted quickly etc.)
    Also, there were THREE different GM's in the year and 1/2 I worked there. I felt like not one of them actually got to know me or realize my potential as a hard worker. Only my immediate supervisor (who had no real power in promoting people) recognized me. Finally got fed up and left to work at a diner as a server, and actually make my own tips.

    Advice to Senior ManagementDon't ignore your employees' requests and hard work. They will resent you for it. Also, this is not high school. Please treat everyone with dignity and respect, not just those in your "inner circle".

    No, I would not recommend this company to a friend

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    Great amount of interpersonal skills learned by working with great coworkers!

    Anonymous Employee (Former Employee)

    ProsThe co-workers! They made you want to come to work every day

    ConsPay is low, but tips help

    Yes, I would recommend this company to a friend

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    Hands down best management over previous jobs.

    Server (Current Employee)
    Fargo, ND

    ProsVery flexible hours. Management is understanding of all time off requests with no judgement. They work around school schedules and other work schedules. All managers are very hands on. I've had managers bus my tables for me when I fall behind, and they do it with a smile. Almost all employees seem to enjoy their jobs which makes going to work fun. Ongoing training is provided through food shows.

    ConsTip outs are automatic and based on sales. If you do not get help with cleaning tables or get any drink orders from the bar, there is still an automatic tip out taken. If a guests do not tip, there is still a tip out taken based on the sales. Expo shifts can be stressful. Ruby Tuesday sends out several coupons which sometimes will attract guests who do not normally go out to eat and do not enjoy spending as much money which affects our sales and tips.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Love it

    Server/Bartender (Current Employee)
    Amsterdam, NY

    ProsBest reasons for me are really the people I work with. But overall the work atmosphere is great. I love the team aspect.

    ConsConstant changing menu, customers upset at times

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Glassdoor is your free inside look at Ruby Tuesday reviews and ratings — including employee satisfaction and approval rating for Ruby Tuesday CEO James J. "J.J." Buettgen. All 361 reviews posted anonymously by Ruby Tuesday employees.