Ruby Tuesday Reviews

Updated July 26, 2015
8 reviews filtered by
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4.2
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James J. "J.J." Buettgen
3 Ratings

Pros
  • Flexible schedule as an hourly team member (in 25 reviews)

  • Good food to eat 50% off during breaks (in 18 reviews)

Cons
  • upper management lacks knowledge of the customer to business (in 35 reviews)

  • long hours and weekends, no room for growth (in 10 reviews)

More Pros and Cons

8 Employee Reviews

Sort: Popular Rating Date
  1. Ruby Tuesdays

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Server in Orlando, FL
    Current Employee - Server in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Love the job and environment

    Cons

    Tourist in Orlando are a tad rude but it comes with the territory.

    Advice to Management

    Keep up the good work


  2. Opening server / Trianer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Service Specialist in Orlando, FL
    Current Employee - Quality Service Specialist in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ruby Tuesday full-time (More than 5 years)

    Pros

    Enjoy the location and the hours of operation

    Cons

    lack of need material to perform the jobs adequately

    Advice to Management

    listen more toward the staff and their issues at work. More availability for workers.


  3. Helpful (1)

    Rub Tuesday

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Orlando, FL
    Former Employee - Server in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ruby Tuesday part-time

    Pros

    The best thing about working for Ruby Tuesday are the coworkers. I have made life long friendships & wonderful networking opportunities.

    Cons

    The downside is the company isn't managed to its best potential. There are also few serious opportunities for advancement & many incidences of micromanaging.

    Advice to Management

    My best advice for the company in general is to stick to what you're good at & not try to be something you're not. Trust that you've hired competent employees who can do their job without having their hands held.


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  5. Salad Bar

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salad Bar Attendant in Sanford, FL
    Former Employee - Salad Bar Attendant in Sanford, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Restaurant experience to move to another restaurant.

    Cons

    No respect for the workers. Long hours, no breaks.

    Advice to Management

    Take your employee's back every once in a while instead of the customer's.


  6. Good Starter Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Clermont, FL
    Current Employee - Server in Clermont, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Ruby Tuesday part-time (Less than a year)

    Pros

    I was able to work on my communication skills with both guests and colleagues. I was also able to enhance critical thinking and problem solving skills along with conflict resolution skills. The fast pace environment helped with time management and prioritizing skills.

    Cons

    Managerial staff is not concerned with staff feedback on ways to improve working conditions and do not give enough face time to guests. There is little opportunity for advancement from within the company, and it is widely advertised that corporate encourages outside references for hiring needs..even offering up to $500 for a satisfactory reference.

    Advice to Management

    Face time with guests is more important when it comes to checking on overall satisfaction, not exclusively when a problem arises. Your staff will work hardest when they are held accountable for their actions and feel that they have the ability to make quality decisions about the restaurant and guest experiences instead of feeling like they HAVE to have a managers approval.


  7. Corporate wants you to work harder to make less

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Orlando, FL
    Former Employee - Server/Bartender in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ruby Tuesday part-time (More than a year)

    Pros

    Everyone in house was great including floor managers, and they generally hold enough employees at each location to allow you to work your schedules around each other.

    Cons

    Corporate was always coming out with new restrictions on the employees to help "better the customers' experience". Bartenders weren't allowed to take tables anymore, servers had to meet a certain tip percentage weekly or they'd be flagged and suspended for the week. If you keep creating limits for the amount of tables/guests we can take, you're giving us a smaller pool to make money off of and therefore making it harder for us to meet the standards on tip percentages and sales you ask of your employees

    Advice to Management

    find ways to create positive incentives for employees to meet your standards rather then creating negative consequences that make it harder to bounce back and continue to make money


  8. Satisfactory Workplace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Orlando, FL
    Current Employee - Server in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ruby Tuesday full-time (More than a year)

    Pros

    Flexible work schedule; daily cash pay; 50% off meals before/after shift; fast-paced, energetic work environment; fun staff

    Cons

    under/over-staffing issues due to business inconsistency; a manager is needed for minor details, like reprinting a check or splitting a bill; lack-luster uncultured clientele, unaware of traditional gratuity practices in the US; higher volume sales for less compensation

    Advice to Management

    Be more proactive in conserving your labor costs by noticing lack of business and aggressive cuts daily. Be aware of local trends in the community and types of events that drive customers into the restaurant, and staff accordingly.


  9. treat you like a slave

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dishwasher in Orlando, FL
    Former Employee - Dishwasher in Orlando, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you need hours, they will be sure to give them to you.

    Cons

    Pay is little to nothing, and advancement is almost impossible. If you start in the kitchen, expect to stay in the kitchen, etc.

    Advice to Management

    Allow your hardest working employees an opportunity to take on more responsibilities. Favoritism is very relevant.



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