Ruby Tuesday Reviews

Updated September 1, 2015
642 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.2
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
James J. "J.J." Buettgen
113 Ratings

Pros
  • Flexible schedule as an hourly team member (in 25 reviews)

  • Good food to eat 50% off during breaks (in 18 reviews)

Cons
  • upper management lacks knowledge of the customer to business (in 35 reviews)

  • long hours and weekends, no room for growth (in 10 reviews)

More Pros and Cons

642 Employee Reviews

Sort: Popular Rating Date
  1. Good product, struggling company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at Ruby Tuesday full-time

    Pros

    I felt great about the food that was actually being served. When I left the company was struggling to keep customers coming in the door. Slightly expensive, but high quality food. I personally had great management.

    Cons

    The slightly above average price of food at a restaurant that doesn't have as big a reputation as it should resulted in some down times for the restaurant.

    Advice to Management

    My managers were some of the best managers I have ever seen in the restaurant industry. However, almost all of them left for greener pastures. They probably need to be paid more.


  2. Fun work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Colorado Springs, CO
    Former Employee - Server in Colorado Springs, CO
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Ruby Tuesday part-time (Less than a year)

    Pros

    Their business slogan is "We are ladies and gentlemen serving ladies and gentlemen." They provide stellar customer service and I loved making customers smile and enjoy their dining experience.

    Cons

    Short shifts equaling small pay checks.


  3. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Charlotte, NC
    Former Employee - Server in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ruby Tuesday (More than a year)

    Pros

    Flexible with scheduling and great management

    Cons

    Sometimes have to work long hours, sometimes overstaffed


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. So-so

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in North Augusta, SC
    Former Employee - Anonymous Employee in North Augusta, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ruby Tuesday full-time (Less than a year)

    Pros

    great for college students, quick money, fast paced, hours are flexible

    Cons

    Competitive business, no set pay rate, you work for tips, on your feet all day

    Advice to Management

    Don't let older employees act like they are automatically granted seniority/be bossy


  6. Ruby's is okay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Aurora, CO
    Former Employee - Server in Aurora, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ruby Tuesday part-time (More than a year)

    Pros

    If you're new to serving, Ruby's gives a good corporate training to how to properly serve guests in a casual fine dining setting. I've carried this training with me to every serving position after Ruby's. They are usually good about working with school schedules and what not. Only recommend for training and a few months of experience then get out of there!

    Cons

    All management has changed since I've left. That being said, the old management team was very scattered and led by a woman that shouldn't have been given any kind of authority over people or money handling. Business can be slow at time and the crowd drawn to Ruby's are customers that only come out when coupons drop aka cheap people.

    Advice to Management

    To the current management: respect the employees you have. There's some good people in there that deserve respect.


  7. server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indiana, PA
    Former Employee - Anonymous Employee in Indiana, PA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    management is great. it's a nice team environment with a lot of support from the staff. easy to get hours

    Cons

    can't think of any right now.


  8. server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in New Philadelphia, OH
    Former Employee - Server in New Philadelphia, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ruby Tuesday (Less than a year)

    Pros

    Employees are helpful good scheduling app

    Cons

    not busy enough to make money poor management favoritism

    Advice to Management

    Get some formal education on management


  9. Not the Best Food Industry Job...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Tuscaloosa, AL
    Former Employee - Server in Tuscaloosa, AL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ruby Tuesday part-time (Less than a year)

    Pros

    Giving credit where credit is due, they were very accommodating when it came to working with my school schedule and tried very hard to get me on the schedule if I needed more hours.

    Cons

    I didn't feel like management supported the servers as well as they should have. I was once made to serve a party of 30 guest in by myself. They trickled in 1/2 at time. Making it very difficult to get everyones orders out around the same time. I received no help from the manager who sat in her office the whole time. The bill ended up being over $400, I received a $1.25 tip, and the manager's dismissive attitude was disappointing.

    Advice to Management

    Help your servers! Especially if you know that in a crunch you had to seat them with a very large party and couldn't get anyone else to assist them. You have a key for the POS system. Help take orders, help run food, do something!


  10. I enjoyed working for Ruby Tuesday

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I thought that it was very organized. Easy to work in environment

    Cons

    It's a restaurant so you will work your butt off when there's a rush. That's in every restaurant.


  11. server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Denver, CO
    Current Employee - Server in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You make decent money and it's a good first job.

    Cons

    Cons it is managed poorly and go on false waits.

    Advice to Management

    Be more encouraging and open to new ideas. Don't micro manage.



Showing 642 of 644 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.