Ruby Tuesday

  www.rubytuesday.com
  www.rubytuesday.com
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Ruby Tuesday Reviews

Updated September 27, 2014
Updated September 27, 2014
394 Reviews
3.1
394 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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James J. "J.J." Buettgen
45 Ratings

Review Highlights

Pros
  • Good food to eat 50% off during breaks (in 23 reviews)

  • flexible schedule, great coworkers, good tips during night shifts (in 23 reviews)


Cons
  • Some upper management create a tense environment when they are there (in 31 reviews)

  • long hours and weekends, no room for growth (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender  in  Indiana, PA
    Current Employee - Server/Bartender in Indiana, PA

    I have been working at Ruby Tuesday part-time for more than a year

    Pros

    Flexible schedule, good management

    Cons

    Drama, poor training, keep hiring people when we already fight for hours

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Wish I was still with them...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Cambridge, OH
    Former Employee - General Manager in Cambridge, OH

    I worked at Ruby Tuesday full-time for more than 10 years

    Pros

    Solid corporate leadership-good people, good vision. Flexible. Excellent quality of life. Superiors that genuinely care. If you do a good job, they usually take care of you. Easy to use systems. Keep things simple.

    Cons

    They have gone through a lot of conceptual changes over the years, often lacking focus. The new leadership has a clear vision though, and the changes seem to be for the good now.

    Advice to ManagementAdvice

    Take care of long time employees. If they want to transfer after being with the company 13 years, make it happen!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Very friendly coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Busser  in  Phila, PA
    Former Employee - Busser in Phila, PA

    I worked at Ruby Tuesday part-time for more than a year

    Pros

    I met a lot of nice people.
    My hours were favorable.
    Got a discount on food.

    Cons

    I was a busser and I had no way of knowing if I was getting shorted in my tips.
    The guests at the location I worked were often unfavorable.
    A lot of the cooks they hire are shady people.

    Advice to ManagementAdvice

    Make sure you hire friendly people.
    Keep the restaurant properly stocked, because it not only affects the servers, but also the guest.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great for college students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess/Waitress/Bartender  in  Lakeland, FL
    Former Employee - Hostess/Waitress/Bartender in Lakeland, FL

    I worked at Ruby Tuesday full-time for more than a year

    Pros

    Very good with scheduling around other jobs and school. My General Manager wanted us to be taking college classes. I enjoyed the people I worked with and in the two years I worked there I went from a hostess with difficulty talking to guests to a bartender that loved starting conversations with the people I served.

    Cons

    Very strict about what you wear and the things you say.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good, could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chef  in  Columbia, TN
    Former Employee - Chef in Columbia, TN

    I worked at Ruby Tuesday full-time for more than a year

    Pros

    Good hours if you learn grill and close.

    Cons

    Don't pay too much unless you put in years of work first.

    Advice to ManagementAdvice

    Follow through with promises

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    meh...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Ruby Tuesday full-time for less than a year

    Pros

    Of course, the tips. even though the people that come in there aren't always the nicest, that's with any job you're ever gonna have.

    Cons

    does not live up to its standard of "freshness." the one i worked at had a horrible problem with flies.

    Advice to ManagementAdvice

    If you have an interview with someone, try not to wait too long to follow up on it. it looks bad, it makes a business seem unprofessional

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    chaotic

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Server/Bartender
    Current Employee - Server/Bartender

    I have been working at Ruby Tuesday part-time

    Pros

    fast cash, meet great people

    Cons

    too much change from corporate constantly, pointless changes

  9.  

    Difficult company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - I Worked My Way Up From Server to Bartender to Manager  in  Saint Petersburg, FL
    Former Employee - I Worked My Way Up From Server to Bartender to Manager in Saint Petersburg, FL

    I worked at Ruby Tuesday full-time for more than 3 years

    Pros

    I like their food. It is of a higher quality than some of the other restaurants they compete with (ie Applebee's, TGI Friday's, Chili's, etc.) and their salad bar is a nice option for people. I made decent money while I worked there. That is why I stayed as long as I did.

    Cons

    Nothing stays the same. EVER. I worked in several locations in several states over 4 years and every RT I walked into was exactly the same. I believe this is because of the way the company runs its headquarters in Maryville, TN, which functions exactly like its restaurants do across the country. It's very difficult to enforce standards in an organization and have respect for management when the standards enforced today are different than they were yesterday and you know whatever is expected today will be discarded tomorrow. Also, the menu changes every 3 months like clockwork, so you will get sick of guests coming in to order their favorite dish, only to angrily walk out because it is no longer on the menu. One day you will get sent home because your uniform isn't formal enough; the next day they will let you wear jeans to work. No one ever has a sense of what the "Ruby Tuesday way of doing things" is. Their training is the worst I have ever seen: it consists of 100's of pages of computer reading, which very often freeze up and erase all your progress, so you have to start over. Unfortunately, training for managers is just as appalling as it is for all the other employees, so managers are pretty much glorified cooks and servers with no idea of how a restaurant should be run. One of the tougher problems RT faces is that they are trying to go from being an "Applebee's" type place to raising their food and service level to more of a Bonefish Grill atmosphere. Unfortunately, they mostly attract only the Applebee's crowd who often are angered by the Bonefish Grill prices. Picture handing a $20 steak to someone who just ordered it Extra Well Done and dumped A-1 Steak Sauce all over it. Ponderosa customers aren't happy with RT prices. Overall, just look at their stock price to see if you want to work for them: $6 currently... not great.

    Advice to ManagementAdvice

    Go work for someone else if you desire to grow into a talented manager. I've seen more than one actually good manager get fired only to be replaced by someone I wouldn't trust with my kids or even my dog. Company values and culture trickle from the top down in any organization. I've never met the CEO, but I can tell you from experience, I fully believe he has a severe case of ADD. The running joke of the restaurant is that "Ruby Tuesday" is Latin for "CHANGE".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager
    Former Employee - Restaurant Manager

    I worked at Ruby Tuesday full-time for more than 10 years

    Pros

    Good hours for Restaurant manager. Quality of life good.

    Cons

    Leadership changed recently and if you have worked there for loner than 7 years you get paid too much and they will find a way to replace you with lower salaried manager. In one year i have seen 6 managers let go that had been there loner than 7 years. Not a long-term job.

    Advice to ManagementAdvice

    Take of the people that have taken care of the company's business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Bessemer, AL
    Current Employee - Server in Bessemer, AL

    I have been working at Ruby Tuesday part-time for more than a year

    Pros

    Family like environment
    Opportunity for advancement

    Cons

    poor training and the pay is average
    The Managers are usually overly stressed due to unrealistic demands and changes from corporate.

    Advice to ManagementAdvice

    Be more hands on with the training process.

    Recommends
    Neutral Outlook
    No opinion of CEO

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