Ruby Tuesday

  www.rubytuesday.com
  www.rubytuesday.com

Ruby Tuesday Reviews

Updated October 18, 2014
Updated October 18, 2014
406 Reviews
3.1
406 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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James J. "J.J." Buettgen
50 Ratings

Review Highlights

Pros
  • flexible schedule, great coworkers, good tips during night shifts (in 24 reviews)

  • Good food to eat 50% off during breaks (in 23 reviews)


Cons
  • Some upper management create a tense environment when they are there (in 31 reviews)

  • long hours and weekends, no room for growth (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's a life style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gsc, Server, Cook, Bartender, Dish, Salad Bar, Host, Food Runner in Columbus, OH
    Former Employee - Gsc, Server, Cook, Bartender, Dish, Salad Bar, Host, Food Runner in Columbus, OH

    I worked at Ruby Tuesday full-time (more than 8 years)

    Pros

    They believe in teamwork. Give you values that you can live by in your everyday life. It's a family there( in my case real family as well I have two blood relatives that work there all separate stores now), I spent eight years there and though the employees managers and districts grew as a person. Not many companies can offer that this one did. I worked at three locations in the Cleveland area and its consistent. There are guests that you value not just because they tip well but because you become a part of their family as well. They take a bit to pay well, but if you are willing to put in the work it's noticed by your entire team. If you want to learn they will teach you. I was a server, bartender, cook, assistant culinary coordinator before they took that job away, a GSM guest service coordinator or shift manager if you will, dishwasher, salad bar attendant, and a host. I could do inventory, reconcile numbers, count bar, do interviews. If you have drive they will teach you.

    Cons

    Every place in the food industry has its share of woes. There are times your short staffed, times your tables are driving you crazy with coupons, times you let it just get to you. They do change the menu, and make adjustments. I've never seen it effect the core values. They do what I like to call the manager shuffle every so often, and sometimes you lose a manager who was amazing, sometimes your happy to show one where the door lies. In all the years I was there the faces around me changed here and there but managers came and went. They keep a core crew plus some for long periods of time and many former employees come back. They promoted from within back when I started, but changed it a few years ago and hired outside the company for salary managers. Districts come and go to other states so constantly your being asked to re prove why your a valuable candidate. That was hard and frustrating. But for all the bad the good out weighed it.

    Advice to ManagementAdvice

    I'm truly sorry that I had to leave to find a salary job. I always wanted to move up there with people I loved and respected. Before my daughter I was working on moving up, I spent a long time learning your ways of doing things. Hourly managers want to move up too, after two years I had to find a way to better support my family. You have lost three people that were an asset in any store they were in. One went to Darden, one to houly house, and one to covelli. But all three would have done a far better job than some outside hires I've had the privilege of working with. Every one of those three put in effort to become a gsc, worked well at it, went to every weds meeting on their time to become a better asset to the company and after so long and you don't go anywhere more what are they supposed to do? Honestly it was agonizing to leave, I truly loved the company, but I love my daughter as well and as a parent want to better provide for her. But thank you, it is truly a remarkable company founded on good values. Please listen when your employees talk because to you about their fears and concerns. Don't lose people that would only enhance your development. Thank you for everything you've done for me over the years, not even close to the person who walked in eight years ago and most of that change was through this company. I will truly miss it

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great, laid-back first serving job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Bowling Green, KY
    Current Employee - Server in Bowling Green, KY

    I have been working at Ruby Tuesday part-time (more than an year)

    Pros

    I loved the atmosphere, my coworkers, and my bosses. It was always fast-paced but casual. Lot's of time to joke around and build relationships.

    Cons

    Back of the house staff was always a little sketchy. Half were ex-felons and most would crack under pressure. I did shift leading for a while, but found out I made more money serving with less headache. The first GM was fired due to embezzlement.

    Advice to ManagementAdvice

    Make LeAnna the GM if you want to really excell

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Ruby Tuesday is a dying company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress/Bartender in Cookeville, TN
    Current Employee - Waitress/Bartender in Cookeville, TN

    I have been working at Ruby Tuesday part-time (more than an year)

    Pros

    Easy to move up in the company.

    Cons

    Management is terrible. Pay is on the low end.

    Advice to ManagementAdvice

    Management needs to stop transferring to different restaurants. Corporate is constantly moving management around.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Very professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Snellville, GA
    Former Employee - Assistant Manager in Snellville, GA

    I worked at Ruby Tuesday part-time (more than 8 years)

    Pros

    Very friendly environment with caring employers and employees. We sang Christmas Carols in a conga line at Christmas.
    Had Easter egg hunts for the kids at Easter. We had skilled contests and sales contests. Management was usually cooperative with those needing time off.

    Cons

    Some times the management would get a little stressed out...the GM liked to work EVERY day which stressed him out. We did have a sit down with him and his boss and discussed how he was stretching himself too thin. In the end he got a little more laid back.

    Advice to ManagementAdvice

    Don't let the job own you.
    You own your job.

    Recommends
  6.  

    A great place to begin in the service industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender in Apple Valley, MN
    Former Employee - Server/Bartender in Apple Valley, MN

    I worked at Ruby Tuesday part-time (more than 3 years)

    Pros

    On the job training, with the opportunity for rapid advancement. An excellent brand that draws in customers. Sales promotions and a diverse menu keeps things fresh. Great food and beverages at reasonable prices that practically sell themselves.

    Cons

    Table limits and poor section assignments can put a cap on daily earnings. Changes in personnel and management can occur frequently, which can be very disheartening and cause confusion.

    Advice to ManagementAdvice

    I'd still be working there if it wasn't for the terrible brunch experiment. Also, NOW you allow facial hair...? Allow experienced servers to take more than 5 tables. Lower the prices on alcohol. Get rid of free flavored lemonade and iced tea refills, it kills your bartenders. Tip percentage should not have as great of a bearing on the GHI scores. Servers cannot control what tables they get. There should be another way to evaluate the quality of your servers. I wouldn't serve or tend bar ever again, but I'd consider coming back for a GM or corporate position.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Working at Ruby Tuesday was a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Bedford, VA
    Former Employee - Server in Bedford, VA

    I worked at Ruby Tuesday full-time (more than 3 years)

    Pros

    It was a relaxed environment with a wide range of customers. Sometimes it got chaotic like any other restaurant but it was always fun because the food is always so good no one can stay mad!

    Cons

    The menu changes a lot!

    Advice to ManagementAdvice

    Pay your general managers more. They work so hard , at least mine did ! Having your name on the front door is a big responsibility but also an honor when you run your store well. I think the deserve more credit

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Positive easy going

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Old Bridge, NJ
    Current Employee - Server in Old Bridge, NJ

    I have been working at Ruby Tuesday part-time (less than an year)

    Pros

    They offer flexibility in scheduling and team player attitude work environment. Decent tips. Great experience as a working college student

    Cons

    A lot of young people work there so there comes drama and cliques like high school. As an employee you are disposable, easily replaced

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Wish I was still with them...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Cambridge, OH
    Former Employee - General Manager in Cambridge, OH

    I worked at Ruby Tuesday full-time (more than 10 years)

    Pros

    Solid corporate leadership-good people, good vision. Flexible. Excellent quality of life. Superiors that genuinely care. If you do a good job, they usually take care of you. Easy to use systems. Keep things simple.

    Cons

    They have gone through a lot of conceptual changes over the years, often lacking focus. The new leadership has a clear vision though, and the changes seem to be for the good now.

    Advice to ManagementAdvice

    Take care of long time employees. If they want to transfer after being with the company 13 years, make it happen!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender in Indiana, PA
    Current Employee - Server/Bartender in Indiana, PA

    I have been working at Ruby Tuesday part-time (more than an year)

    Pros

    Flexible schedule, good management

    Cons

    Drama, poor training, keep hiring people when we already fight for hours

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Full time for over 3 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Pensacola, FL
    Former Employee - Server in Pensacola, FL

    I worked at Ruby Tuesday full-time (more than 3 years)

    Pros

    Allows other people to pick up your shift, even last minute. Relaxed environment sometimes.

    Cons

    Managers show favoritism and unfair policies. Allow two people to get the closing lunch shift every day instead of rotating to worthy people that have been there for years. They let new people off every Sunday, but made me work open brunch every week despite me being there nearly four years and requesting it off for church. They would rather higher in new bartender than allow a long time employee to move up or cross train.

    Advice to ManagementAdvice

    Rotate shifts and do not always make someone with religious beliefs work on Sunday. Allow growth because there is none.

    Recommends
    Neutral Outlook
    No opinion of CEO

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