Ruby Tuesday
3.0 of 5 322 reviews
www.rubytuesday.com Maryville, TN 5000+ Employees

Ruby Tuesday Reviews

Updated Apr 16, 2014
Ruby Tuesday – Newport – “Ruby Tuesday”

All Employees Current Employees Only

3.0 322 reviews

                             

60% Approve of the CEO

(no image)

James J. "J.J." Buettgen

(25 ratings)

49% of employees recommend this company to a friend
322 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "As a server, you can make cash in hand and it allows you to have a flexible schedule"
    in 20 reviews
  • "good service good food and coworkers"
    in 19 reviews
Cons:
  • "upper management lacks knowledge of the customer to business"
    in 25 reviews
  • "13--has not risen with the rise in regular minimum wage"
    in 8 reviews
  • Show more review highlights

Reviews

 

ruby tuesday

Anonymous Employee (Former Employee)

I worked at Ruby Tuesday

Prosgood service good food and coworkers

Consbad service bad reviews bad coworkers

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interesting

Hostess/Waitress/Trainer (Former Employee)

I worked at Ruby Tuesday part-time

ProsI was able to obtain health insurance as a part-time worker BEFORE Obama Care.

ConsInstead of hiring more good workers, they instead overwork the good ones they already have.

Advice to Senior ManagementWhen you treat your employees well, they don't mind going the extra mile for you.

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great place

Cook (Current Employee)
Columbia, MO

I have been working at Ruby Tuesday part-time for more than a year

Prosservice, food, staff, clean, blah

Consservice, staff, management, bar, food

Advice to Senior Managementbetter

No, I would not recommend this company to a friend

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Good restaurant to work at, professional atmosphere.

Anonymous Employee (Current Employee)

I have been working at Ruby Tuesday

ProsYou make good friends and get cash in your pocket.

ConsIt's a restaurant. Sometimes dealing with customers isn't easy.

Advice to Senior ManagementGood luck.

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Manager

Anonymous Employee (Current Employee)

I have been working at Ruby Tuesday full-time

ProsFlexible work hours and face pace job

Conslong hours and weekends, no room for growth

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Interesting....Good for gaining experience

Server, Host (Current Employee)
Clinton, MD

I have been working at Ruby Tuesday part-time for less than a year

ProsThe training is okay, its not hard. Some people pick it up quick, others don't. They are very flexible with schedule (great if you're in high school or college) . Get 50% discount on food. The team members are all cool and friendly. You really improve your service skills and get a good idea of the resturaunt business working here,

ConsIt can be very fast paced when busy. The pay is very inconsistent (you can make $100 one night & $30 the next). Management can improve (they do not consider their employees' strengths & weaknesses, ie. they put people who cannot handle more than a party of 10 on parties), they try their best but the overall customer service is not always good. Sometimes the kitchen cooks mess up very easily and as a server you deal with the wrath of the customers directly not them.

Advice to Senior ManagementShould probably redesign the dining area some, and also take more consideration to your employees and their strengths and weaknesses.

– I'm not optimistic about the outlook for this company

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its a job

Server (Current Employee)
Huntington, WV

I have been working at Ruby Tuesday part-time for more than a year

Prosfast cash, flexible schedule, great coworkers

Conshit or miss on what you'll make, not a place you want to make a career of

Yes, I would recommend this company to a friend

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Hostess turned busser

Hostess (Former Employee)
Syracuse, NY

I worked at Ruby Tuesday part-time for more than a year

Pros50% discount on the food (when I worked there), easy to get enough hours, tip-out was decent (I took home about $10/hr as a hostess and busser). They were willing to accomodate my class schedule (college student) and my coworkers were generally friendly (see below).

ConsI felt overlooked, asked to work in a position where I was interacting with customers/around the kitchen more, they "promoted" me to food runner. Ended up doing more bussing and stocking, as I watched coworkers who had not been there even a few months (at this point I'd worked there a year) be promoted from hostess right to server. There was a certain "clique" of employees, who were friends with the manager/his family and got privileges (best shifts/promoted quickly etc.)
Also, there were THREE different GM's in the year and 1/2 I worked there. I felt like not one of them actually got to know me or realize my potential as a hard worker. Only my immediate supervisor (who had no real power in promoting people) recognized me. Finally got fed up and left to work at a diner as a server, and actually make my own tips.

Advice to Senior ManagementDon't ignore your employees' requests and hard work. They will resent you for it. Also, this is not high school. Please treat everyone with dignity and respect, not just those in your "inner circle".

No, I would not recommend this company to a friend

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Great amount of interpersonal skills learned by working with great coworkers!

Anonymous Employee (Former Employee)

I worked at Ruby Tuesday

ProsThe co-workers! They made you want to come to work every day

ConsPay is low, but tips help

Yes, I would recommend this company to a friend

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Positive working environment

Server (Former Employee)

I worked at Ruby Tuesday part-time for less than a year

ProsI enjoyed working at Ruby Tuesday. The coworkers were fun and management was responsive to staff needs. The food is good and the restaurant is clean.

ConsSome downsides of working at Ruby Tuesday were dealing with rude and messy customers. I also did not enjoy having to pick up cigarette butts in the parking lot or being given busy work during slow shifts.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Ruby Tuesday reviews and ratings — including employee satisfaction and approval rating for Ruby Tuesday CEO James J. "J.J." Buettgen. All 322 reviews posted anonymously by Ruby Tuesday employees.