Ruby Tuesday

www.rubytuesday.com
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Employee Reviews

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  1.  

    Don't try to fix what's not broken

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Natchez, MS
    Current Employee - Manager in Natchez, MS

    I have been working at Ruby Tuesday full-time (more than a year)

    Pros

    Great place to start if you want to get into the service industry. Potential to move up quickly. Lots to gain from experience serving tables, greeting, bartending, and even running shifts.

    Cons

    The concept needed to stay what it was when first opening. RT gained a good reputation starting out and tried to change too much too fast to fit into a higher quality genre of reataurants. It hasnt worked. Also Little guidance from upper management, training is almost non existent

    Advice to ManagementAdvice

    Care a little more about what's going on with your store managers. I never once felt appreciated at this job once I moved into management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Hard work pays off?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender
    Current Employee - Server/Bartender

    I have been working at Ruby Tuesday full-time (more than a year)

    Pros

    We offer one thing most restaurants don't have, garden bar, so that insures business. Easy to reach higher levels in the company.

    Cons

    Food is mostly overpriced, a lot of people just come for the salad bar. Managers are not consistent within... Some say this, others say this.. It's a flip flop management. Training program is not anything to talk about. Throw you in and learn on your own.

    Advice to ManagementAdvice

    Talk to each other to insure consistence throughout the restaurant everyday, every shift!

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Chef

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chef in Gadsden, AL
    Current Employee - Chef in Gadsden, AL

    I have been working at Ruby Tuesday part-time (less than a year)

    Pros

    It is a job that you can learn from. There is many different items on the menu so you learn how many different combinations you get from a complex menu.

    Cons

    Too complex menu, The KDS systerm they use in kitchen vs ticket system is very confusing and doesn't give the customer's best quality of time for orders. Cooks don't know what is on the the order until the computer puts up the order according for time allowed to cook. It doesn't take in consideration for busier flows.

    Advice to ManagementAdvice

    Should have less horseplay going on by levels of management. Culinary manager squirting lemon juice in employees eyes is not very professional. Seen more than my share of employee fighting in the short time I have been there. Management needs to be more mature about handling employees. I was shocked to be in a restaurant that has great ratings but such poor level of management. Also the managers are too close to employees to manage well.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Great place to get your feet wet but swim at your own risk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender
    Current Employee - Bartender

    I have been working at Ruby Tuesday full-time

    Pros

    Really great staff. Probably the funniest, happiest, crazy people you will ever meet in your life. The staff is very much like the movie "Waiting."

    Fifty percent off of food which comes in handy when you don't have time to eat!

    Ability to move up within a store fairly quickly as compared to other companies.

    Health and dental benefits that are really good.

    Brand new menu! Going back to basics and it helps a little. Pretzel burgers and flatbreads are the best thing yet!

    Benefits after one year.

    Cons

    Bartenders are not, under any circumstances, to take tables. This takes a huge chunk out of a bartender's money. A lot of times, servers will walk out with nearly twice as much as you've made. If you want to bartend, be aware that a lot of nights you will be walking out with $20 or less.

    Extremely low volume. That's fantastic if you're back of house because you still get your hours and the same rate of pay but horrible if you're a server or bartender.

    The "Ruby Way."

    Way way way too many coupons.

    Servers tip out the hosts each night sometimes receiving $15 or more per server. Hosts should just get paid minimum wage. Servers should tip them if they go that extra mile.

    Bartenders have the most work with little to show for it but make a whole lot less money than anyone else in the restaurant.

    Basically, not enough money to live on. If you really want to work here, consider it as a second job but definitely not primary.

    Advice to ManagementAdvice

    Being a bartender is supposed to be a promotion not a demotion. Let the bartenders have the tables. They've obviously proven themselves on the serving floor to be able to handle stress and are supposed to be the elite crew. Let them be that elite crew. Let them serve their bar. Servers are supposed to strive to want to become a bartender not the other way around. Bartenders, should, in theory, be making the most money in the restaurant. If a server walks out of the restaurant with $100, a bartender should walk out with at least $120.

    You're losing a great amount of fantastic bartenders who love mixing your drinks. Don't lose the few who are willing to go that extra mile for you because you won't go that extra mile for them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Friendly people, great ideas, poor direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Coordinator in Myrtle Beach, SC
    Former Employee - Guest Service Coordinator in Myrtle Beach, SC

    I worked at Ruby Tuesday full-time (less than a year)

    Pros

    Flexible schedule, paid weekly, very friendly people and managers, great ideas and pretty good food

    Cons

    Always struggling with money. Managers hands are forced not to order "too much" product for fear of going over budget, but then they end up running out of product, making the guests mad and GIVING AWAY product.

    Labor budgets are designated per department as opposed to the bottom line, making it very difficult to sufficiently run the restaurant. The restaurant will close at 12 am and we wouldn't get out until 3-3:30 in the morning and we end up blowing our labor anyway!

    Constantly changing the menu and trying to "keep up with the Jones'". Stop trying to be something you're not, and do what works for you . . . Burgers, Apps, Ribs and Salad Bar - drop the Lobster tail junk!

    Advice to ManagementAdvice

    Remember . . . its about workings smarter, not harder. If you're going to blow budgets anyway, do it the "right way", make it for a reason.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Corporate interference kills the daily workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Warsaw, IN
    Current Employee - Server in Warsaw, IN

    I have been working at Ruby Tuesday full-time (more than a year)

    Pros

    As a server, you can make cash in hand and it allows you to have a flexible schedule. They offer lots of transfer opportunities if you move around quite a bit.

    Cons

    Corporate perpetually prioritizes the bottom line over the satisfaction of their employees. On a regular basis, they continue to make progress in adding to their bottom line, often by taking money out of their employees pockets. Adding to the amounts servers have to tip out, even when they're not receiving anything in return. Sometimes, as a server, you end up PAYING to serve a table. Also, the people you're tipping out as a server aren't making minumum wage either (bartenders, hosts, bussers, etc.), and you're the one who foots the bill to get them up to that wage.

    Advice to ManagementAdvice

    Start considering your employees needs as much as those of the company. You could be a trendsetter in the industry by giving employees a living wage.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Eye opening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Sarasota, FL
    Former Employee - Server in Sarasota, FL

    I worked at Ruby Tuesday part-time (more than 5 years)

    Pros

    Excellent training of basic skills, excellent opportunity to learn the basics of working in a restaurant. Flexible schedule, no pressure and low expectations.

    Cons

    Limited opportunities for advancement, hostile work environment at times, no pressure and low expectations make for an easy job, but low income potential.

    Advice to ManagementAdvice

    Root out toxic subordinates, address inappropriate behaviors at the source and have a more professional attitude.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Easy job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess
    Former Employee - Hostess

    I worked at Ruby Tuesday part-time

    Pros

    Easy customers flexible growth fun

    Cons

    Pay pay pay pay pay

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Pleasant, good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server/Bartender in Sarasota, FL
    Current Employee - Server/Bartender in Sarasota, FL

    I have been working at Ruby Tuesday full-time (more than 3 years)

    Pros

    Good values and a nice environment to be around overall. This company offers the opportunity to put cash in your pocket daily while be around good people.

    Cons

    Not really to many downsides. The only one that really comes to mind is that of just waiting on people. Some customers can be rude or nasty and if you dont have thick skin it can get to you.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Good Part Time Job to get you through school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess in Effingham, IL
    Former Employee - Hostess in Effingham, IL

    I worked at Ruby Tuesday part-time (more than 3 years)

    Pros

    Great Co workers! Got to meet lots of different people. Good pay as a server or host since you are working for tips.

    Cons

    Management Turn over is outrageous, so no one took managers seriously because they wouldn't last 6 months. They bumped the servers that have no respect from other servers to shift leaders then they would get treated like crap. Managers and shift leaders would make up "rules" on the spot and then say they have been rules all a long.

    Advice to ManagementAdvice

    Listen and care more about your employees. The people that have experience actually doing the job knows more about the customers wants and needs than the Head Honchos that think they know it all. You are driving business away because everyone always gets on a high horse and tries to fix things that are not broken just because the have the power to do so.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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Ruby Tuesday
They really wanted lemons

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