Ruby Tuesday Reviews

Updated August 27, 2014
Updated August 27, 2014
380 Reviews

3.1
380 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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James J. "J.J." Buettgen
39 Ratings

Review Highlights

Pros
  • Good food to eat 50% off during breaks (in 22 reviews)

  • flexible schedule, great coworkers, good tips during night shifts (in 22 reviews)


Cons
  • Some upper management create a tense environment when they are there (in 30 reviews)

  • long hours and weekends, no room for growth (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    All was well till new regional manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Guest Service Coordinator  in  Sumter, SC
    Former Employee - Guest Service Coordinator in Sumter, SC

    I worked at Ruby Tuesday

    Pros

    Fun Coworkers, good burgers, decent bar selection

    Cons

    Terrible Upper Management, Constant focus/ menu changes

    Advice to ManagementAdvice

    Find a winning formula and stick to it. Coupons are not the answer

    Doesn't Recommend
    No opinion of CEO
  2.  

    ok place to start your restuarant career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server  in  Plymouth, MN
    Current Employee - Server in Plymouth, MN

    I have been working at Ruby Tuesday

    Pros

    Very easy work. You are only allowed 4-5 tables so it isn't very complicated. Cash money is always good, but sometimes it's very hard to make money.

    Cons

    Very slow, no room to grow. Very often don't hire within. Usually hire new manamgement and throw other current managers alll around the metro area.

    Disapproves of CEO
  3.  

    Decent for a college student or a temporary position, but overall not recommendable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server  in  Raleigh, NC
    Former Employee - Server in Raleigh, NC

    I worked at Ruby Tuesday

    Pros

    Availability of large corporate resources for a restaurant
    Dependable for consistency of practices
    Opportunities are available if you express a sincere interest in moving up within the company, they often like to promote from within

    Cons

    The highly structured environment may feel stifling from a serving perspective, particularly if you would rather utilize an outgoing personality
    At times, management, particularly at the store level, will not communicate as effectively as is possible

    Advice to ManagementAdvice

    Utilize a consistent objectivity related to management at all times
    Truly listen to and appreciate all employees
    Understand that you are working with a highly divers

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Not the best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  East Point, GA
    Current Employee - Anonymous Employee in East Point, GA

    I have been working at Ruby Tuesday

    Pros

    Management are able to move into power positons rather quickly

    Cons

    servers have an extremely high tip out.
    bartenders are not compensated well enough

    Advice to ManagementAdvice

    decrease the tip out and pay YOUR employees instead of relying on servers to do so

    Doesn't Recommend
    No opinion of CEO
  6.  

    My experience at Ruby Tuesday is average.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server  in  Wilmington, DE
    Current Employee - Server in Wilmington, DE

    I have been working at Ruby Tuesday

    Pros

    Staff is extremely friendly and helpful. Fun work environment.

    Cons

    Too many customers carry coupons and therefore don't tip the correct 18-20%. Not a very promising crowd that dines in.

    Advice to ManagementAdvice

    Communicate more to everyone. Do the inventory correctly so you don't run out of anything.

    Recommends
    No opinion of CEO
  7. 1 person found this helpful  

    If you're smart....RUN!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Ruby Tuesday

    Pros

    Flexible scheduling, meet new friends

    Cons

    Constant changing menu
    Very poor pay
    No raises..EVER
    Does not care about employees

    Advice to ManagementAdvice

    Be honest. Don't say Ruby Tuesday is "going green" and then send all your ever changing PAPER menus every 2 weeks. Quit making your servers pay your hourly employees for doing their job. And finally in the words of Gordon Ramsey, don't try to be something you're not. I made a lot of money when Ruby Tuesday was just a burger and beer place. It used to be fun. Now i progressively make less and less money each year I'm there since they tried their idea of fine dining. Be true to yourself and quit stealing other company's ideas. What's wrong with just being Ruby Tuesday? Go back to your roots and make it the way it used to be and start watching your dollars grow and maybe even start seeing smiles on your employees faces again. God knows that hasn't happened in a long time. But if you were paying attention, you would've noticed that along time ago.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    worst tips I have ever made. Manager was not upfront about $$

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server  in  Greensboro, NC
    Current Employee - Server in Greensboro, NC

    I have been working at Ruby Tuesday

    Pros

    Work is easy. Fun place to work.

    Cons

    *Assistant managers and shift leaders do not take job seriously.
    *There are employees stealing from the company by charging guests and not ringing them in and management is doing nothing about it.
    *LAZY co-workers and nothing is dont about it
    * I was upfront about the money I needed to make and the GM told me I could easily do that, I have not made half that.. most of the time I am lucky if I bring home minimum wage
    *Doubles are split shift.. really what are you going to do with a 2 hour break.. nothign! the good thing about working doubles in other restaurants are the straggler tables you get between

    Advice to ManagementAdvice

    Get controll of your team! Especially your management team and the rest will follow suit! Get rid of the slackers! Dont have so many servers on the floor. there is no way a small restaurant needs 12 servers for lunch! Servers can handle more than 4 tables!!!

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Not The Employer of Choice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager  in  Charlotte, NC
    Current Employee - General Manager in Charlotte, NC

    I have been working at Ruby Tuesday

    Pros

    Salary is competitive, 40 years of experience in developing brand. Hundreds of units to move to and from. great food

    Cons

    poor training from leadership. Muddled message from above. Constantly revising and changing corporate foci to the point of confusing guests and staff.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Overall, fun and great to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Waitress  in  Tampa, FL
    Current Employee - Waitress in Tampa, FL

    I have been working at Ruby Tuesday

    Pros

    The people are great to work with, everyone is always helpful. Management is amazing and always understanding. Easy to get days off when needed or getting shifts covered is easier here than at most places.

    Cons

    Money isn't always stable, but that's what happens when the income is mainly from tips. Hours range from 2 hours to sometimes 6 per shift; the unpredicticality is the issue mainly

    Advice to ManagementAdvice

    Remain consistent in what you expect from your employees. One day it's one thing, then the next day we're to do something completely different. Knowing what items we don't have in stock that day would be great.

    No opinion of CEO
  11. 1 person found this helpful  

    Most demoralizing job i have ever held in my life!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Operating Partner  in  Huntsville, AL
    Former Employee - Operating Partner in Huntsville, AL

    I worked at Ruby Tuesday

    Pros

    Job security due to RT inability to hire high level and keep high level talent.

    Cons

    Senior leadership micromanaged everything even at the TM level. Over time employees lose ability or confidence to think on their own. Most of senior leadership has no clue how to operate restuarants successfully. They also have been taught to follow orders without question. Senior leadership NEVER accepts responsibility for their poor decisions. They blame the results on the operators not on the poor plan. SL has a trend of making eveyone feel like a failure.

    Advice to ManagementAdvice

    Treat your people with respect. Stop belittling your people into performance. LEAD your people instead of beating them into submission.

    Doesn't Recommend
    Disapproves of CEO

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