Ruby Tuesday

  www.rubytuesday.com
  www.rubytuesday.com

Ruby Tuesday Reviews

Updated December 14, 2014
Updated December 14, 2014
443 Reviews
3.1
443 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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James J. "J.J." Buettgen
61 Ratings

Review Highlights

Pros
  • Working at a restaurant gives you a more flexible schedule and Ruby Tuesdays isn't the worse (in 25 reviews)

  • Good food to eat 50% off during breaks (in 18 reviews)


Cons
  • Some upper management create a tense environment when they are there (in 35 reviews)

  • long hours and weekends, no room for growth (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Very friendly coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Busser in Phila, PA
    Former Employee - Busser in Phila, PA

    I worked at Ruby Tuesday part-time (more than an year)

    Pros

    I met a lot of nice people.
    My hours were favorable.
    Got a discount on food.

    Cons

    I was a busser and I had no way of knowing if I was getting shorted in my tips.
    The guests at the location I worked were often unfavorable.
    A lot of the cooks they hire are shady people.

    Advice to ManagementAdvice

    Make sure you hire friendly people.
    Keep the restaurant properly stocked, because it not only affects the servers, but also the guest.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Terrible corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Lancaster, PA
    Former Employee - Server in Lancaster, PA

    I worked at Ruby Tuesday part-time (more than 3 years)

    Pros

    It's enjoyable to work with employees who quickly become your friends. You need to have friends there who will be willing to do you favors- such as run a drink to your table or take your shift when you're not feeling well.

    Cons

    I've worked for several Ruby Tuesdays. The management is always disgruntled, poorly trained (especially in sensitivity) and underpaid. Servers tip out bartender, host and food runner/QSS.

    Advice to ManagementAdvice

    Treat your employees with respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    GM

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ruby Tuesday

    Pros

    There aren't any positive comments to make about Ruby Tuesday

    Cons

    Everything from the beginning to my last day was a disappointment.

    Advice to ManagementAdvice

    No comment

    Doesn't Recommend
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    A shell of its former self

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ruby Tuesday full-time (more than 3 years)

    Pros

    Some of the people are ok and the kitchen experience isn't bad for beginners. I can't think of much else besides that.

    Cons

    I worked for a Ruby Tuesday long before they mistakenly changed their format over to what resembles a funeral home and it was a much more gratifying experience then than it is now. Upper management is pretty much non-existent outside of coming up with new orders to randomly bark at you through your GM but when they are coming by, everyone runs around like aliens are invading. Most "solutions" never really make sense and I'm sure some have a purpose but we'd never know why, making for a constant air of confusion as to what any given employee's responsibilities really are. This company seems to have turned "fixing what isn't broken" into a business model. Any mention of actual problems generally drums up the response that you're "whining" or that it's someone else's fault.

    The pantry side of the cook line carries most of the menu items as well as holds up quite a few contributions to grill items that can make it more than hectic when things get busy. Speaking of which, most of the time the communication is so laughable that the kitchen is very easily swamped with little to no indication of when or how it's happening. The KDS system, while a bit better to manage than tickets, is usually quite flawed when timing pantry and grill items together and has its recipes constantly changed without any notice, sometimes even to managers. I have spent months making items the way I learned how just to find out they are magically different the next day.

    Having any sort of proficiency or strong work ethic tends to work against you as more often than not, that just means you will have to carry someone else's workload. This happens daily considering that there are many employees who either have no business working in a kitchen, no common sense, are too weathered down to keep up, or simply do not care. Hiring is an absolute joke of a process and nine times out of ten what comes in is just there to fill a hole...that's ten feet deep....with a plastic spoon. The rest can be attributed to the atrocious training program which is hard to pin down in words because there barely is one. Unless you are FOH, you might get two to three days of training before being expected to keep up with the rest.

    Scheduling is an absolute nightmare, especially after a recent update to the system that "suggests" start-times based on business. While excellent in theory, it is terrible in execution. The result has been slashed hours on any given week and that unsettling feeling of instability that comes with a schedule that never remains the same through each week. The pay is already nothing to call home about and coupled with the schedule, it's almost amazing anyone sticks around for more than a month. Why some do, I will never know.

    Overall the experience may be worth it but the work environment is way too stressful if you are working here primarily. I have been in the industry for over 10 years and this is the hardest job I've had. I would not recommend working for this company outside of looking to get some weekend spending money...nevermind, you don't get weekends off.

    Advice to ManagementAdvice

    Listen to your employees and spend more time hiring quality people instead of what walks through the door first. Develop sensible policies that keep the staff's comfort level in mind. Work is work but it shouldn't be grueling because of bogged-down and foolish practices.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Full time for over 3 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Pensacola, FL
    Former Employee - Server in Pensacola, FL

    I worked at Ruby Tuesday full-time (more than 3 years)

    Pros

    Allows other people to pick up your shift, even last minute. Relaxed environment sometimes.

    Cons

    Managers show favoritism and unfair policies. Allow two people to get the closing lunch shift every day instead of rotating to worthy people that have been there for years. They let new people off every Sunday, but made me work open brunch every week despite me being there nearly four years and requesting it off for church. They would rather higher in new bartender than allow a long time employee to move up or cross train.

    Advice to ManagementAdvice

    Rotate shifts and do not always make someone with religious beliefs work on Sunday. Allow growth because there is none.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Not bad, not great...expectatiins/demands high

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Manager in Waterville, ME
    Current Employee - Guest Service Manager in Waterville, ME

    I have been working at Ruby Tuesday full-time (more than 3 years)

    Pros

    Good leadership at local/regional level

    Cons

    Work/life balance. hours, pay raise policies

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Wishy Washy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in Jacksonville, FL
    Former Employee - Bartender in Jacksonville, FL

    I worked at Ruby Tuesday full-time (more than 3 years)

    Pros

    Tips are always good and hours are flexible

    Cons

    They are constantly changing everything. You can always tell what "new ideas" are going to last.. and which ones are not.

    Advice to ManagementAdvice

    Award your employees and store management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender in Collinsville, IL
    Former Employee - Server/Bartender in Collinsville, IL

    I worked at Ruby Tuesday part-time (more than 3 years)

    Pros

    guests and fellow employees were why I stayed as long as I did.

    Cons

    mgmt. and company culture. they are consistently having class action lawsuits brought on them for labor violations.

    Advice to ManagementAdvice

    quit stealing from your servers to pay for boh labor.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    meh...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Ruby Tuesday full-time (less than an year)

    Pros

    Of course, the tips. even though the people that come in there aren't always the nicest, that's with any job you're ever gonna have.

    Cons

    does not live up to its standard of "freshness." the one i worked at had a horrible problem with flies.

    Advice to ManagementAdvice

    If you have an interview with someone, try not to wait too long to follow up on it. it looks bad, it makes a business seem unprofessional

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    chaotic

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Server/Bartender
    Current Employee - Server/Bartender

    I have been working at Ruby Tuesday part-time

    Pros

    fast cash, meet great people

    Cons

    too much change from corporate constantly, pointless changes

Ruby Tuesday Photos

Ruby Tuesday
They really wanted lemons

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