Ruby Tuesday

  www.rubytuesday.com
  www.rubytuesday.com
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Ruby Tuesday Reviews

Updated September 12, 2014
Updated September 12, 2014
384 Reviews
3.1
384 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
James J. "J.J." Buettgen
41 Ratings

Review Highlights

Pros
  • Good food to eat 50% off during breaks (in 22 reviews)

  • flexible schedule, great coworkers, good tips during night shifts (in 22 reviews)


Cons
  • Some upper management create a tense environment when they are there (in 30 reviews)

  • long hours and weekends, no room for growth (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good to Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Managing Partner  in  Pensacola, FL
    Current Employee - General Managing Partner in Pensacola, FL

    I have been working at Ruby Tuesday full-time for more than 10 years

    Pros

    Great new CEO I believe the company is heading in the right direction.

    Cons

    Hire great GMs--who are proven leaders--then trust them to do the job.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ruby Tuesday

    Pros

    flexible schedule, great coworkers, good tips during night shifts

    Cons

    no room for upward mobility, hard to get hours because there's so many employees

    Advice to ManagementAdvice

    don't hire as many people, spend more time training the ones you have currently and giving each a decent amount of hours

  3.  

    It's a wonder this company hasn't gone under yet.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess
    Current Employee - Hostess

    I have been working at Ruby Tuesday part-time for less than a year

    Pros

    Since the employee turnover is high, it's pretty easy to get a job here with no experience. Meaning stay here a few months and you can easily advance to other positions or you can use that experience to get another, all around better job in a different restaurant. They're also pretty flexible with the schedules.

    Cons

    If you're a good worker, management and other employees try to take advantage of that by either scheduling more hours than you can handle or just not doing their job, leaving management asking (scratch that, forcing) you to do it, even though that other person is on the clock and not doing anything and getting paid more.

    Managers seem to care more about catering to abusive customers than treating their employees well. We don't even get to eat for free, only 50% off the crappy food they serve. And also b/c the food and service sucks, we're always REALLY slow, which means servers aren't making money and neither are hosts.

    Advice to ManagementAdvice

    Get rid of the customer is always right rule and focus more on treating your employees well. Also stop hiring nasty people, who keep the restaurant in a nasty condition. Nobody wants to eat in a restaurant with dirty plates, sticky floors, and busted seats.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Fairly laid back, relaxed atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host  in  Conyers, GA
    Current Employee - Host in Conyers, GA

    I have been working at Ruby Tuesday part-time for more than a year

    Pros

    Laid back/relaxed
    Fair pay on busier days
    Fairly quick closing duties
    50% off and a good menu

    Cons

    Very slow a lot of the time
    Some upper management create a tense environment when they are there
    Going downhill business-wise

    Advice to ManagementAdvice

    Rely less on coupons and more on advertisement and brand recognition. The coupons cut into the bottom line for both the restaurant and those paid via tips.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Easy job that requires so experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Expo  in  Toms River, NJ
    Former Employee - Expo in Toms River, NJ

    I worked at Ruby Tuesday part-time for more than a year

    Pros

    they have Flexible Hours and availability

    Cons

    other workers are lazy and leave their work for others

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Company going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  O'Fallon, MO
    Former Employee - Server in O'Fallon, MO

    I worked at Ruby Tuesday full-time for more than 3 years

    Pros

    I thoroughly enjoyed working for RT. I liked my co-workers and my boss. And when I had issues on the job it was handled properly and effectively.

    Cons

    Just wasnt busy enough to make decent money as a server - which is a shame because their food is delicious. I know they were trying to re brand within the past year, but it still hasnt caught on enough to save them.

    Advice to ManagementAdvice

    None that I know how to fix. Sounds like the error is in marketing, maybe site selection but as a waitress things were great.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Good Starter Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Clermont, FL
    Current Employee - Server in Clermont, FL

    I have been working at Ruby Tuesday part-time for less than a year

    Pros

    I was able to work on my communication skills with both guests and colleagues. I was also able to enhance critical thinking and problem solving skills along with conflict resolution skills. The fast pace environment helped with time management and prioritizing skills.

    Cons

    Managerial staff is not concerned with staff feedback on ways to improve working conditions and do not give enough face time to guests. There is little opportunity for advancement from within the company, and it is widely advertised that corporate encourages outside references for hiring needs..even offering up to $500 for a satisfactory reference.

    Advice to ManagementAdvice

    Face time with guests is more important when it comes to checking on overall satisfaction, not exclusively when a problem arises. Your staff will work hardest when they are held accountable for their actions and feel that they have the ability to make quality decisions about the restaurant and guest experiences instead of feeling like they HAVE to have a managers approval.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    they ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ruby Tuesday

    Pros

    they're good with customer service

    Cons

    disorgainzed sometimes and some customers are overy particular

  10.  

    Solid first restaurant experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ruby Tuesday

    Pros

    Generally friendly staff that is much more laid back than many in the restaurant industry. Good hours and flexibility to work at different locations.

    Cons

    Inconsistent scheduling/hours and constant coupon promotions can really cut into tips. Coupons got out of hand at times.

    Advice to ManagementAdvice

    Cut down on the coupons and vary the menu more frequently. A fresh menu that is always fresh will attract more customers than constant promotions that cut into employee tips.

  11.  

    ruby tuesday

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ruby Tuesday

    Pros

    good service good food and coworkers

    Cons

    bad service bad reviews bad coworkers

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