Rue La La Reviews

Updated August 25, 2015
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Steve Davis
4 Ratings

Pros
  • perks include sample sales but those really don't make up for the back breaking hours expected and demanded of staff (in 14 reviews)

  • great office space and snack closet (not healthy snacks) (in 9 reviews)

Cons
  • You have to be ready for a fast-paced environment (in 12 reviews)

  • the feeling is that no one cares and it really doesn't matter what occurs in you life Rue La La expects that it is your life (in 7 reviews)

More Pros and Cons

24 Employee Reviews

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  1. Helpful (2)

    Not the same place that it used to be.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rue La La full-time (More than 3 years)

    Pros

    Open office with fun culture (not your typical cube farm). Good collaboration amongst cross capability teams. Depending on your level there is opportunity for growth and professional development. Fun brand.

    Cons

    WAY too many cooks in the kitchen; inefficient process. C level leaders and below have differing goals that cause confusion and conflict at the lower levels. Huge chance of burnout based on the fast pace. Lack of process continues to plague certain departments. Call themselves a tech company but with only a handful of developers there isn't a whole lot happening.

    Advice to Management

    Define a company mission then share them with everyone. Make sure all leaders are given the same goals to avoid confusion and inconsistencies. Figure out why people are leaving in droves and actually do something about it.


  2. Helpful (2)

    Don't let the "cool" image fool you.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rue La La full-time (More than a year)

    Pros

    A lot of young, bright employees. A very, "we're all in this mess together" attitude.

    Cons

    - The perks are essentially lie (sample sales maybe once a quarter, no snack closet, etc.) the only perk that's real is a bunch of cheap bagels on Friday. - No clear role definition, always too many cooks in the kitchen making communication and problem solving very difficult. - A lot of talent at Rue, but no one is properly utilized, it's sad and results in horrible office moral. - Very top heavy. Leaders are the only people who make decisions. If you're below a Director you will get no ownership in work. - People will get promoted for no rhyme or reason, usually because they threaten to leave or complain to their manager enough. - Turnover is high. There's also no process in place for when people leave so it's always a guessing game. If you're new good luck, there's no training in place either. - Always rumors of layoffs, the company getting bought out, sexual harassment or closing.

    Advice to Management

    The environment is so toxic, a lot of things need to be reworked to fix it.


  3. Helpful (2)

    Don't be fooled by the shiny exterior...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Rue La La full-time (More than a year)

    Pros

    - Some great, smart people work here - Gorgeous office (though no more snack closet) - Sample sales (usually once a month) - Bagel Fridays - Summer Fridays (get to leave at 3pm) - Casual dress code - Decent benefits package/paid time off

    Cons

    - The pay is a JOKE for the work expected (especially Merchandising/Production) - Management all around is absolutely a nightmare - Seriously, what does the HR department even do here? - If you are good at your job, expect to be overworked - Promotions aren't really based on performance... more on seniority, even if not deserving - Can be really cliquey, hard when you first start out - Systems are awful and really hinder your workflow - No one listens to the ideas/suggestions of the people whom the change would actually affect - Managers will use you as a scapegoat, and often - You might get verbally praised, but rarely given an actual raise/reward - HUGE HUGE turnover - and no surprise why.

    Advice to Management

    It really isn't that hard to treat the great employees better. Better hang on to them or they WILL find a better place to go.

    Rue La La Response

    Jul 8, 2015 – Chief People Officer

    Hello. My name is Lawler Kang and I just joined Rue as the new Chief People Officer. Apologies if I haven’t met you (all) yet. I will be making your acquaintance very soon! I just wanted to ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    TOO BAD :(

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rue La La full-time

    Pros

    Such a great brand, and creative people. Nice office space

    Cons

    Bad technology that hindered many creative ideas and UX experiences. Upper management finally got cleaned up but was a nightmare when I was there. Always chasing the next shinny object - no real roadmap/pan. HORRIBLE hr department that did not help employees at all


  6. Helpful (4)

    Now just kind of sad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rue La La full-time (More than 3 years)

    Pros

    Rue has some of the smartest, most diligent people I've worked with. However, the current management seems disengaged. After they laid off the smart managers in like January, things got worse and the brand is just floundering.

    Cons

    A lot of the best talent walked out the door after the layoff in January. People who could have led the company into the future fled with a vengeance, and many who are left don't have the smarts and heart to drive the company forward. C-level management that wasn't laid off is dis-engaged, and it shows in the stuff that's now being sold on the site.

    Advice to Management

    Get back into it. The former CEO had his heart and soul in it and motivated people to be innovated and the brand to be beloved. You need to get back there, even if you're just prepping to sell it.


  7. Helpful (2)

    Interesting experience that helped me learn what I am not looking for in an office envirnoment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Office/Location, Free popcorn, Sample sales

    Cons

    Cold atmosphere inadequate systems to support employee volume

    Advice to Management

    Be more structured and learn how to mentor


  8. Helpful (5)

    Overworked, underpaid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in Boston, MA
    Current Employee - Designer in Boston, MA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Rue La La full-time (More than a year)

    Pros

    A great place to get a job after college or if you're senior management. The company does promote and gives you opportunity to move to different departments. The people that work there are great.

    Cons

    They are extremely low in terms of salary - across the board. And they demand you work more and get paid less and are very unwilling to reevaluate pay structures.

    Advice to Management

    Learn to keep the people there that want to be there by valuing them, or the turn over rate will continue to be a problem.


  9. Helpful (1)

    Studio Assistants/Stylists/Photo Assistants are bottom of the barrel

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    No opinion of CEO

    I worked at Rue La La as a contractor (Less than a year)

    Pros

    Hands-on experience in the studio lets you work with designer set samples/clothing (useful for someone who wants to learn or knows how to hem, steam cloths, style props, paint, etc). Get to know production/studio environment. Access to Rue sample sales...welcoming HQ and public company spaces.

    Cons

    The studio assisting contract gigs are in a nutshell, for someone used to this kind of freelance on-call work; dependent on the volume of work and can be as time-consuming as carrying heavy loads and painting or as quick as steaming a rack. On a normal day, slow. Don't expect a manager there to get new tasks lined up for you.

    Advice to Management

    It would boost morale and make contract studio assistants feel more useful and excited about work if they were given better direct management. Productivity and enthusiasm is reciprocated. Just from the perspective of a contractor.


  10. Helpful (2)

    Great people-- good place to for a first job / short term role

    Former Employee - Anonymous
    Former Employee - Anonymous
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people, "cool " office culture and some fun perks. Company name Looks good on a resume and will help you land that "next" ( better!!!) job!

    Cons

    No growth opportunity ! Back office management is "stuck". A group of "friends" that like to hear each other talk and are not open to new managers , promoting real talent or any new ideas. It's too bad because the company could be great if they could clear out the "cobwebs". DONT GET ME STARTED on what a JOKE the HR TEAM is!!! From their so called " Chief People Person!!!) Lol !!! To the most useless , unorganized team I have worked with in my 25 year career!!!

    Advice to Management

    Get rid of the old school click in back office !!! Stop hiring friend and when good talent comes thru the door -- try listening to them and maybe they will stick around --- get out of your own way and enough with the endless "Meetings" about "meetings" where you pat each other on back but nothing leaves the glass walk conference rooms and / or ever gets done!!!!


  11. Helpful (3)

    great stepping stone due to the name of company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great office space and snack closet (not healthy snacks)

    Cons

    not inclusive for temps/contractors not willing to pass on knowledge. I had to pry it out of my team



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