Rue La La

  www.ruelala.com
  www.ruelala.com

Rue La La Reviews

Updated November 29, 2014
Updated November 29, 2014
108 Reviews
3.6
108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Steve Davis
55 Ratings

Review Highlights

Pros
  • Best part about working at Rue was the people, the cool office space and of course the sample sales (in 14 reviews)

  • great office space and snack closet (not healthy snacks) (in 9 reviews)


Cons
  • Extremely fast paced environment (I happen to like that type of environment, but not for everyone) (in 12 reviews)

  • No one willing to step up and lead but many willing to sling blame at one another (in 7 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Can't overcome the talent loss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rue La La full-time (more than an year)

    Pros

    Still some good hardworking folks

    Cons

    Senior management doesn't get it. They drove out the best talent and it is now a shell of what it used to be.

    Advice to ManagementAdvice

    Value the key contributors don't let them go! find out why they are all leaving.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Look elsewhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Administrator in Boston, MA
    Former Employee - Senior Systems Administrator in Boston, MA

    I worked at Rue La La full-time (more than an year)

    Pros

    People on my team were great and many of the individual contributors were great to work with.

    Cons

    Management is horrible. When I first started it was amazing and then they brought a new CIO in. She ruined the tech side of the company.

    Advice to ManagementAdvice

    The CEO needs to clean house with the senior management if they hope to retain any of the top talent. Most of the top talent has already left, so it may be too little too late.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Stalls your career , too many issues, very dissatisfying workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Production in Boston, MA
    Current Employee - Event Production in Boston, MA

    I have been working at Rue La La full-time (more than 5 years)

    Pros

    Departure of old CEO helped relieve the company from some of the old Draconian culture
    filled with intimidation, flip-flopping, favoritism, angry outbursts by the former CEO and an altogether bi-polar atmosphere .The only good thing is that your people are talented, bright individuals who know how to do great work – they deserve more care than you give them.

    Cons

    1) The company has a set of values (collaborative, kind, decisive, tenacious, innovative) but the management team does not exhibit one these values individually or collectively so what’s the point?

    2) Barely any cultural/racial diversity.

    3) Gossip-Centric Community: The HR department is the worst example of gossip-promoting within the company and has caused most employees to lose respect and trust in the department as a whole – there is no one that doesn’t censor in front of any member of HR even in the case of employee complaints. In particular, the Chief People Officer tolerates and actively engages in gossip about former and current employees.

    4) Salary Differential: Too many employees at the same title have salary differences of 15k+. Does management not know that employees speak to one another and find this out? Especially on the 2nd floor. Value us enough to even the playing field a bit more.

    5) Favoritism: It’s been a little better since Davis stepped in but overall, there is heavy favoritism of a select few “high potential employees” and heavy disregard for anyone else.

    6) Questionable confidentiality: There are confidential documents left on printers across the company – even separation agreements have been forgotten at printers - no wonder Boston recruiters have started warning people to avoid this place.

    7) Employee Surveys: The fundamental problem is that no one trusts they are anonymous because no one trusts management or HR . A third-party consultant company should take these surveys thru careful administration.

    Advice to ManagementAdvice

    STOP GOSSIPING: Many teams do it, even executive management does it but for the HR team to engage in gossip and character assessments in their open-aired 3rd floor cubicles or at the copiers is the least “kind and collaborative” thing they can do – they should cut it out and try to engage in respectful classy discussions instead of reputation assassinations of their colleagues – otherwise why work in HR? Aren’t you supposed to help your colleagues succeed?

    VALUE YOUR PEOPLE: If you care about why you are losing so many top-performers, perhaps you should talk 1:1 to your associate-level employees who make up the collective of your company and ask us what concerns we have directly, what our fears are at work, what motivates us. The new CEO and CFO should spend time actually getting to know people’s names on their teams instead of managing from the top-down. Here’s a tip “manage collaboratively” like our values state.

    KEY TAKEAWAY: you have so much potential as a company. Worry less about making q4 targets and more about sustaining the great talent you have between your walls. Challenge yourselves to be a great company to work for, not just a company to purchase things from. Strive to be the best e-commerce company to work for, I have faith that Davis can turn this ship around.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    So much potential but leadership makes it fall flat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rue La La full-time

    Pros

    The 'workers' were great people that were willing to bust their butt.
    Nice office space

    Cons

    too much changing direction and flip flopping.
    the head of my department was/is a complete liability to the company and one of the most unprofessional and meanest person have ever known.

    Advice to ManagementAdvice

    get rid of your CPO

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    My Mom said if you don't have anything nice to say....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Rue La La full-time (more than 3 years)

    Pros

    Boston based company, creative working environment

    Cons

    No growth, balance is rare, no development roadmap

    Advice to ManagementAdvice

    Clean house Ben and ask people why they leave!!!!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Dissapointing, Toxic Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Boston, MA
    Current Employee - Manager in Boston, MA

    I have been working at Rue La La full-time (more than an year)

    Pros

    - Office in Fort Point (growing "Innovation District")
    - Associate Sample Sales (when you're not getting shoved out of the way)
    - Working for a recognized brand
    - Some fun people to work side-by-side with (with a "we're all in this together" attitude)

    Cons

    - Technology, technology, technology! We keep hearing "we know and we're working on it), but have never been provided a timeline, a plan, or have seen any results. When tools are "enhanced", project managers don't include appropriate teams and tools end up not working appropriately.
    - Senior leadership, they're pompous and don't seem to care about their team, just being spiteful to the other leaders they don't like.
    - Negative culture, low morale
    - No support, from leadership, IT, across departments
    - No communication

    Advice to ManagementAdvice

    Focus a little more on technology, infrastructure and communication. What could be an exciting environment is plagued by broken systems, angry associates and pompous leadership. Stop hiring a new VP or president when you want something fixed. This is a business, not magic-land. Giving yet another person $250K won't fix your company, most would argue it makes it worse. Communicate with your teams and create a collaborative culture with tools that we need.

    There's SO much potential with this brand, but without some serious changes, our successes won't last too much longer as we won't be able to stay competitive and will ultimately "lose the flash sale race."

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Meh

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rue La La

    Pros

    It's in Boston and the name carries weight

    Cons

    No structure, tons of girls who don't really know which end is up

  9.  

    lack of senior leadership; very lacking in abilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Management in Shepherdsville, KY
    Former Employee - Warehouse Management in Shepherdsville, KY

    I worked at Rue La La full-time (less than an year)

    Pros

    warehouse staff work hard and were generally nice

    Cons

    little pay for the ones who do the most work

    Advice to ManagementAdvice

    change the management staff at the distribution level

    Doesn't Recommend
    Negative Outlook
  10.  

    Flawed Fashion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rue La La full-time (more than an year)

    Pros

    The people are great, and the culture very energizing. As a business, there is probably great potential but lots to fix in order to achieve it. Location and office, very fun.

    Cons

    Inability to recognize and support changes that are needed across the board. Completely reactionary culture vs. thinking strategically and proactively. As is often the case, senior management seems to be out of touch with the daily grind and needs of associates. There is a lack of process and real need for more innovative ideas and implementation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Office is the only good thing about this place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Rue La La full-time

    Pros

    Cool office and decent salaries

    Cons

    Disorganized at every level, very poor culture and wrong attitude, way too much turnover both voluntary and forced (even on the high management level), it went downhill after couple of acquisitions, don't believe the business model can survive, no 401K match, very low bonuses

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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