Rue La La Reviews

Updated September 8, 2014
Updated September 8, 2014
94 Reviews
3.5
94 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Steve Davis
46 Ratings

Review Highlights

Pros
  • Creative perks (Sample sales, summer Friday hours, Bagel Fridays) (in 12 reviews)

  • The company offers a variety of great perks like Sample Sales, employee discounts, Thirsty Thursday events and Bagel Fridays (in 8 reviews)


Cons
  • Extremely fast paced environment (I happen to like that type of environment, but not for everyone) (in 9 reviews)

  • Senior management does not voice MAJOR changes to it's employees (in 7 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rue La La as a contractor for less than a year

    Pros

    Great building, cool office space, coworkers are pleasant, nice people.

    Cons

    The company seemed SEVERELY overpopulated by marketing people. I'm pretty sure that it's not necessary to have a marketing person assigned to each granular page on the site, for example. Also, don't bother applying for a job here unless you currently work at Digitas, because that's where 80% of the hires seem to come from/are referred from. Also, if you contract there, expect communication about your end date to be fuzzy to nonexistent--I walked in one day after several unanswered inquiries to my hiring manager to ask what was going on, and found my desk completely cleared out. Is it that hard or weird to respond clearly to a contractor's perfectly reasonably phrased email?

    Advice to ManagementAdvice

    Stop letting your company be run by marketing people. You are a product/e-commerce company, not a pure marketing consultancy. Fire half your employees, if you haven't already. Keep only the smartest people. Fix your communication. Stop hiring only from Digitas (a company with its own problems)!

    Doesn't Recommend
    Negative Outlook
  2. 2 people found this helpful  

    This job could be great, but management makes it impossible to succeed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Rue La La

    Pros

    Great coworkers on your level, decent benefits.

    Cons

    My manager was completely unable to do his job and relied too heavily on his employees to make up for his gross shortcomings. Communication within the company is absolutely terrible. The human resources department is also hardly a resource. Compensation is below industry average and there is little to no opportunity for growth. If you're looking for a rewarding experience where you feel valued, working at this company is not for you.

    Advice to ManagementAdvice

    Communicate with your employees, hire people who are qualified to do their jobs, tell the truth instead of circumventing or embellishing it, respect your peers and those who report to you, and compensate the people who work for you fairly.

    Doesn't Recommend
  3. 2 people found this helpful  

    Great peers, so-so management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Rue La La

    Pros

    Team mates on your own level are friendly and great to work with
    Decent health and dental benefits
    "Hip" young environment

    Cons

    Management keeps all changes to themselves until the day they are implemented
    Difficult to get suggestions and changes made from the bottom up

    Advice to ManagementAdvice

    Listen to your employees ideas and give them a chance to implement them.
    Focus less on production and numbers, and focus more on creating something great.

    Doesn't Recommend
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  5.  

    Great people-- good place to for a first job / short term role

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Rue La La

    Pros

    Great people, "cool " office culture and some fun perks. Company name Looks good on a resume and will help you land that "next" ( better!!!) job!

    Cons

    No growth opportunity ! Back office management is "stuck". A group of "friends" that like to hear each other talk and are not open to new managers , promoting real talent or any new ideas. It's too bad because the company could be great if they could clear out the "cobwebs". DONT GET ME STARTED on what a JOKE the HR TEAM is!!! From their so called " Chief People Person!!!) Lol !!! To the most useless , unorganized team I have worked with in my 25 year career!!!

    Advice to ManagementAdvice

    Get rid of the old school click in back office !!! Stop hiring friend and when good talent comes thru the door -- try listening to them and maybe they will stick around --- get out of your own way and enough with the endless
    "Meetings" about "meetings" where you pat each other on back but nothing leaves the glass walk conference rooms and / or ever gets done!!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    great stepping stone due to the name of company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Rue La La

    Pros

    great office space and snack closet (not healthy snacks)

    Cons

    not inclusive for temps/contractors
    not willing to pass on knowledge. I had to pry it out of my team

  7. 2 people found this helpful  

    great staff that needs better leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Rue La La full-time for more than 3 years

    Pros

    Lower to middle management works incredibly hard. the office culture can be fun because of the people. there is some training that HR team does and they do take their role fairly seriously. perks include sample sales but those really don't make up for the back breaking hours expected and demanded of staff. the best part of this company is the individuals doing the day in and day out work, the producers, the studio, the retouchers, the writers, the creative team, the IT team, the buyers, the planners, the shipping teams and DC.

    Cons

    Work-Life balance is completely off and unsupportive of private life, families, appointments, illnesses etc. the feeling is that no one cares and it really doesn't matter what occurs in you life Rue La La expects that it is your life. 12-15 hour workdays are the norm here and anything under gets you shunned by peers. weekend work is expected, constantly being on at all hours and answering every email is expected. Upper management is fairly delusional about how to grow and strategize and they still treat it as though it is a fledgling start up. they hurtle through and have high expectations, telling people what to do rather than being motivating leaders. They set these examples from senior management on down the line so all managers adopt this neurotic sense of flustered work and of caring very little for the employees and how to produce innovative work by being motivators rather than diminishers. it's really a shame because they have incredible staff but can't get their heads out of the sand to acknowledge, celebrate, and achieve. In addition there are substantiated rumors that HR and leadership asked current employees to give better ratings and for them to write glowing reviews here to up their status rather than actually doing something worthwhile to change it which is disappointing in itself.

    Advice to ManagementAdvice

    Be a leader not just a boss. you're draining your employees capabilities and energies by scare tactics, demands, and basic wearing down. Inspire your employees. Rue used to have key words to live by none of which were actually put into everyday use or practice starting with the senior management. You have opportunity, stop overworking and underutilizing

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Bagel fridays and sample sales are the best part about working here. everything else is disastrous.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Rue La La full-time for more than a year

    Pros

    Some of the people are really great.

    Cons

    The company works at a sprint pace and with no time to breath. Everything is a disaster and everything is a urgent problem.

    Advice to ManagementAdvice

    My manager doesn't allow our department to adhere to the summer fridays (get to leave at 3 on fridays from memorial day to labor day)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Needs work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Rue La La for more than a year

    Pros

    Fashion forward environment
    Younger employees
    Bagel Fridays and snack closet

    Cons

    - almost everyone starts as contract
    - stressful work, little pay

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Would not recommend to anyone.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rue La La

    Pros

    Majority of the employees are great! Very cool office space, young and good location.

    Cons

    Over worked and under paid. Poor upper management. A lot of unhappy people, most disorganized company I have ever worked for.
     They spend a lot of time focusing on their image as a company when in reality their people are stressed and miserable. Lots of turnover. Pride themselves on snack closet (which is disappointing) and bagel Friday which is great if you actually have time to step away from your desk!

  11. 2 people found this helpful  

    Looked soooo promising but overall very disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Rue La La full-time for more than a year

    Pros

    Best part about working at Rue was the people, the cool office space and of course the sample sales. Great stuff at unreal prices. But after a while.. just how much stuff do you need? And really... great people are everywhere.
    Rue does offer excellent benefits.

    Cons

    The Sr Leadership team does not trust the people they have hired to get work done. They tell you great things before you get there and then once you arrive it all changes.
    Also they made very little investment in their employees. Little to no budget for training and so little opportunity for growth.

    Advice to ManagementAdvice

    Listen to your team and stop telling people how to do their jobs.Trust your teammates. Get out of the way and let others lead. You will be amazed at what they are willing to deliver for you!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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