Russ Reid

  www.russreid.com
Work in HR? Unlock Free Profile

Russ Reid Reviews in Los Angeles, CA

Updated July 27, 2014
Updated July 27, 2014
32 Reviews

3.1
32 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Russ Reid CEO Tom Harrison
Tom Harrison
20 Ratings

19 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Shocked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Operations Coordinator  in  Pasadena, CA
    Former Employee - Operations Coordinator in Pasadena, CA

    Pros

    Helping the homeless find food and shelter during the holidays.

    Cons

    Too many politics. Many people that work there are related or referred. Poor training. I had my Employee Orientation after 2 months.

    Advice to ManagementAdvice

    No checks and balances on job performance. More supervisor training and evaluation by subordinate is (when under fire) needed. Unprofessional treatment of co-workers provide a stressful and hostile environment.

    Doesn't Recommend
    No opinion of CEO
  2.  

    The current outlook is that of the Titanic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA

    Pros

    The company encourages a good work-life balance.

    Cons

    The company has exceptionally poor upper management, few growth opportunities if you aren't ready to play the political game, and persistent religious undertones within the workplace even when not actually dealing with clients.

    Advice to ManagementAdvice

    Management needs to be changed with individuals who understand the current and anticipated non-profit landscape and who have a fresh perspective.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    This company cannot manage its greatest assest--its people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA

    Pros

    I made wonderful friendships that will last a lifetime and had one incredible mentor that changed my life. But these were exceptions to an overall negative experience.

    Cons

    The management, who have been there for decades, are lazy, condescending and arrogant. They promote incompetence because of their own incompetence. When they have an issue with an employee, they will never tell the employee to their face, but will go above them to their supervisor. Rarely, if at all, is the employee given enough of an opportunity to change or grow because by the time they hear of the problem, it's too late. Management is already making plans to get them out the door.

    I cannot express enough just how much I would warn anyone considering working here. It is not worth it, for any reason. The experience will beat you down, shred your confidence and leave you totally confused about your own abilities. Additionally, the pay is terrible. They are a for profit company. Do not let them tell that you that because they work for non-profits, they can't offer competitive salaries. The executives are making six figures and above. Furthermore, they say they grow their people and want their employees to be happy. I saw very little evidence of that. Most people I knew were miserable and paranoid.

    I worked there for a number of years and can't believe it took me this long to free myself. Don't let that be you. Don't go there in the first place. It will destroy your life.

    Advice to ManagementAdvice

    Retire.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 4 people found this helpful  

    Meaningful work, good benefits, low pay, poor balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive  in  Pasadena, CA
    Former Employee - Account Executive in Pasadena, CA

    Pros

    Great benefits, lower employee turnover than a typical ad agency, employees are full of heart and passionate about what they do. Semi-flexible hours during the day, or ability to work from home from time to time if necessary.

    Cons

    Hectic, uneducated clients, lots of women, lots of grads from local Christian universities, poor general work/life balance amongst employees, very Christian environment--almost too much, wish the company was more creative/laid back, not cutting edge advertising, company is very process driven to a fault, insanely low pay for job responsibilities and location, but the company gets away with it because the clients are non profits. There is a large disconnect between promotions/salary increases in half of the company, and very slow promotions in the rest of the agency.

    Advice to ManagementAdvice

    Prove/make clear--often-- to your employees that you truly value their sacrifice and hard work for the agency. Even if it comes to spending your own money to make your colleague feel appreciated.

    Approves of CEO
  6. 3 people found this helpful  

    Extremely Crazy Schedule, No Work/Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive  in  Pasadena, CA
    Former Employee - Account Executive in Pasadena, CA

    Pros

    Omnicom Agency
    AEs get up to 3 weeks PTO
    Summer Fridays

    Cons

    Underlying Christian favoritism, can't prove it- but know it's there
    Over Process Driven. To the point where it's sometimes debilitating. And doesn't render good profits
    Very heirarchial.
    Not very open to growth, unless you're some senior management's "favorite". In which case, all the doors open for you

    Advice to ManagementAdvice

    carefully watch the employees. they work too hard. too fast. and suffer burn-out easily.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Doing good for others sometimes isn't enough.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA

    Pros

    Fundraising for non-profits, feeling good about helping the clients, knowing you've made the world a better place. The majority of the people are very nice and hard working. When dealing with peers, it can be delightful. There are a lot of really talented people in the lower and middle management areas.

    Cons

    Depending on what department you are in, there can be terrible internal politics and a general lack of respect. Executive and senior management thinks they're cutting edge but actually sadly behind the curve, majority of "new blood" is brought into the junior accounts areas. Preference seems given to graduates of Azusa Pacific University or Westmont, neither of which are known for their stellar marketing, advertising or fundraising programs.

    The top managers who seem the most fair-minded and even-tempered, don't have that much face time with the average employee or aren't empowered to really make change. I've seen some really nasty behavior and tantrums exhibited by a handful of VPs. They undermine and contradict. Somehow the work gets done despite them, not because of them.

    There are a lot of faith-based clients, which depending on your own personal faith (or lack thereof) can make working at Russ Reid wonderfully fulfilling or very uncomfortable.

    Advice to ManagementAdvice

    Shopping the local Christian universities can be an asset, especially with the Missions clients. But are these the strongest candidates for the positions? Often very junior people are put in front of clients and they over promise and create a domino effect of problems. Then more experienced people are marginalized or blamed. Hiring for positions with competitive salaries, especially in technology and digital, would save a lot of turnover and upheaval. Assuming that "doing good" is someone's first priority isn't going to keep Russ Reid competitive or ahead of the competition. Also, take a closer look at some of your senior management. Many of you are personal friends which seems to fog true objectivity as to whether those people are helping or hurting the company in the long run.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Great place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  Pasadena, CA
    Current Employee - Senior Account Executive in Pasadena, CA

    Pros

    Great place to learn, grow and gain experience.

    Cons

    Long hours and low pay.

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Good for someone wanting into direct mail marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Analyst  in  Pasadena, CA
    Former Employee - Billing Analyst in Pasadena, CA

    Pros

    Size of company what they do for non-profit organizations

    Cons

    No movement, very hard to move into another position when most people have been with the company for 15 or more years. Making job growth hard.

    Advice to ManagementAdvice

    Expand roles and more flexible with pay

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Glad to be gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Pasadena, CA
    Former Employee - Account Manager in Pasadena, CA

    Pros

    There are a lot of smart and enthusiastic people working here. I worked with some wonderful clients while I was here. I had some fun times at Russ Reid and felt good about the work that I did. Their Commitment to Coworkers standard for employee behavior is refreshing and actually used by many. Company events are great, and so are the summer hours. There are many opportunities for professional development.

    Cons

    The pay is abysmal for a job that consumes your life. The line that is given you is that since the clients are non-profits, they can't pay more, but after looking into other agencies that serve nonprofits, I learned how untrue that is.

    Russ Reid is behind the curve when it comes to the digital space and is slow to embrace new technology and new ideas.

    There are layoffs every couple of years. Employee morale tends to be low and you will often find women crying in the stairwell or restroom.

    I hated dealing with the office politics at Russ Reid. It is common knowledge that they are slow to promote their employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Experienced professionals...beware.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Pasadena, CA
    Former Employee - Vice President in Pasadena, CA

    Pros

    Help nonprofits achieve their missions...pretty cool.

    Cons

    Insular culture...there is a group of people that run the company who have all been there for 20+ years. Other than myself, I can think of at least 10 highly capable, experienced professionals who struggled to be accepted by the long-term folks during my short tenure - all of whom are no longer there. If people have an issue with you, they won't tell you to your face...they will complain to others. You won't hear a peep until it's too late. The company is close to a turn-stile for experienced people. Good place for new kids right out of school to learn the ropes though...but you will be worked to the bone.

    Advice to ManagementAdvice

    Get rid of the long term employees who block progress, shun new ideas, are too entrenched in their ways, and prevent new people from integrating. Keep the new people, toss the problematic long term folks...not the other way around.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Russ Reid Response

    Apr 26, 2013Leadership

    Thank you for taking the time to give us your feedback. It’s important for us to hear both the positive and negative critiques as it helps us continue building a strong and healthy agency. We’re ... More

Worked for Russ Reid? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.