Russ Reid Reviews

Updated July 30, 2015
28 reviews filtered by
  • Los Angeles, CA Area
  • Any Job Title
  • Any Status
Employment Status

Reset
3.2
Rating Trends
Recommend to a friend
Approve of CEO
Russ Reid President and CEO Alan Hall
Alan Hall
0 Ratings

28 Employee Reviews

Sort: Popular Rating Date
  1. Great agency

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA

    I worked at Russ Reid full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Russ Reid was a great place to grow and learn - so many opportunities for those who want to work hard, pay dues, learn in the trenches. Reward is there for those who contribute to success.

    Cons

    Honestly, there were none I could recall. Management takes a lot of heat here on Glassdoor, but that's from folks who take things out of context and have zero management experience.

    Advice to Management

    Do more to cultivate mid-level talent so those just starting out can see the value of investing with the agency for the long term.


  2. Helpful (3)

    Dysfunctional and horribly managed agency.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA

    I have been working at Russ Reid full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working with nonprofits who want to change the world. There are also pockets of great people you'll meet and make lasting friendships with.

    Cons

    For an agency that services nonprofits, Russ Reid is dysfunctional, heartless and unethical. Steer clear of this shady, horribly managed agency that specializes in a dying medium. Russ Reid is old school and way behind on latest trends. This agency just can't seem to catch up. Ever. Russ Reid innovates at a snail's pace because the same geriatric higher ups are still calling all the same geriatric shots. Don't let their whole spiel of "50+ years experience in nonprofits" fool you. They may have 50+ years, but they have nothing to show for all those years. It's such a circus here and every SVP, VP and SP wants to be the ring leader, but none of them know what they're doing or have the slightest idea how to lead. The higher ups are a clique of very insecure and complacent slackers who just don't care and are waiting it out for retirement. Major inappropriate behavior from supervisors are ignored when brought to the attention of HR or management. As a result, we've seen coworkers left to struggle and suffer under bad conditions created by their bosses. Employees are also too afraid to speak up because those who have were quickly laid off. Those that keep quiet can keep their jobs...for now, but they are taken advantage of in the worst way then kicked to the curb when their time is up. We are also seeing upper management leave for several offsite or closed door meetings to discuss the status of the agency. After these meetings, management come back and lie to their employees about there not being any massive layoffs anytime soon. However, when these massive layoffs do happen, they are handled horribly and unprofessionally by management and HR. Since the right people are not in the right roles, there is a ton of insecurity, paranoia and backstabbing especially within the higher up clans. Russ Reid used to be about helping nonprofits, but the only thing that matters now is the bottom line. The agency doesn't care about their employees and this place is incredibly cheap. If they find out you have another talent, they'll exploit that and fudge it so you end up doing your normal tasks plus another job without compensating you. They follow this up by promising to invest time and money to grow their employees. Only the select "favorites" will ever get the growth they want.

    Advice to Management

    Really consider cleaning house now within your dozens and dozens of SVPs, VPs, Executives etc. (It seems like everyone and their mother's cousin is an SVP or a VP at Russ Reid.) Stop laying off employees that actually do the work just so you can keep your own cushy jobs. Trying to create efficiency also applies to upper management. You'll be amazed at how much better the agency will run when you hire the right people for upper management as well. If the higher ups are calling all the shots, but they're all idiots, then you're attempts at efficiency are pointless until you clean house. Think about providing adequate training for ALL employees, not just the select "favorites". Don't just throw your employees into a position without support and then stand by like idiots as you watch them drown then get rid of them once you've burned them out.


  3. Genuinely good people doing meaningful work together - grateful for my time here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources/Client Service in Pasadena, CA
    Current Employee - Human Resources/Client Service in Pasadena, CA

    I have been working at Russ Reid full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -RR's big enough that there are lots of people to get to know and initiatives to get involved in, yet small enough that you can build deep relationships and take more ownership on projects than you could at a bigger, more bureaucratic organization. -I LOVE the people I've met at RR- smart, caring people who generally joined RR because they want to make the world a better place. One of the big reasons I moved into HR was because I thought our employees were so awesome, I wanted to work more closely with them. :) -Loved all 3 bosses I had at the agency - they were phenomenal people who were really dedicated to helping me grow. -I see RR as a hub for talented, compassionate people, which makes it a great place to build a professional network if that's who you want to connect with! -I genuinely believe the people with the most power at the agency - the game changers/innovators/decision makers have really good intentions for the company, and are willing to work hard to make it a better and better place. -Even with a couple 'intimidating' senior leaders, I can point to specific moments when they went out of their way to be gracious and help me grow both professionally and personally. This really left a huge impression on me. -Before I was in HR, like any normal employee I had some concerns and skepticism about how the agency functions...for example, I used to question our compensation practices with my boss pretty regularly. :) But truthfully, once I was in HR and was much closer to the decision makers/policy discussions, I had more and more confidence in how the agency's run and more faith that our leadership was willing and able to make positive changes to help the agency grow. Just with compensation alone, I saw a lot of progress made- I was so used to thinking "you can make more money outside Russ Reid" but I actually think we've come a long way and have become much more competitive, thorough and fair in how employees are compensated. -I see two of the biggest influencers of culture as our CEO and head of HR, and I've experienced them as being deeply committed to the agency and the well-being of employees. They're both phenomenal people who genuinely care about making RR a better place. I think this bodes well for the agency's future.

    Cons

    -The agency is in the midst of a lot of transition, which is understandably difficult at times in the day to day experience of an employee. Change is hard! And we're going through a lot of change right now. -The agency's had a solid track record of success but is now at a point where it's looking to reinvent some aspects of our business model and culture. I think positive changes are in process and ahead, but I think we've got a little ways to go to really be the place we want to be. -Because we've done well in the past, we haven't always had to be as creative and innovative as I think we're forced to be now. Sometimes in the name of speed and efficiency we could get comfortable with the way we've done things in the past, and at times I found myself wishing we'd get a little more outside our box.

    Advice to Management

    Prioritize our employees, our culture and our innovative spark just as much as you prioritize efficiency and accuracy. Keep on doing the little extra things that make RR a special place to work. :)


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (7)

    An agency on the verge of collapse

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services in Pasadena, CA
    Current Employee - Client Services in Pasadena, CA

    I have been working at Russ Reid full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working for clients who affect significant change in their city, state, country, world!

    Cons

    UNDER NEW LEADERSHIP One half of the business just experienced significant upheaval in the client services department. And while change is necessary for an agency that is still incredibly reliant on a slowly dying medium, the way in which the change was orchestrated is indicative of a leadership team that views its employees as disposable pawns. Employees were lied to about layoffs that were already being planned. And when said layoffs were carried out, I witnessed leadership laughing hysterically immediately before "somberly" delivering an update to the team. A mass exodus is in progress in Client Services and - If I were a client, I would be seriously concerned about the inevitable issues that will come from having a smaller, less experienced account team. - If I were a member of an internal department, I would fear for the ripple effect the changes in CS will have on the business and how that loss of business will impact hours.

    Advice to Management

    If you still have jobs in 6 months, consider valuing your employees


  6. Helpful (2)

    Good experience with Direct Mail but get ready to suck up

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services in Pasadena, CA
    Former Employee - Client Services in Pasadena, CA

    I worked at Russ Reid

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    * Powerhouse when it comes to direct mail for nonprofits * Some genuinely good coworkers who are passionate about their job and helping nonprofits * Awesome clients

    Cons

    * Machine. Lower levels get treated like workhorses while upper levels sit in meetings all day. * Management seems to value sucking up and over hard work and dedication. * If you're on the client services side of things, don't expect to be able to give much creative input. * Some poorly trained supervisors.

    Advice to Management

    * Allow lower levels to have some input in creative/planning meetings. * Don't just preach about work life balance, provide it. * Better qualified supervisors and leadership who are not just trying to prove themselves. * Listen more to the needs and desires of your clients instead of trying to shove the "Russ Reid" proven way down their throats.


  7. Standard job, nothing too exciting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Pasadena, CA
    Former Intern - Intern in Pasadena, CA

    I worked at Russ Reid as an intern (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy tasks, doing good work for the community

    Cons

    Easy tasks are also very boring and repetitive

    Advice to Management

    Cut some of the fat, update IT


  8. Helpful (1)

    I interned at Russ Reid for 7 months.

    Former Intern - Client Services Intern in Pasadena, CA
    Former Intern - Client Services Intern in Pasadena, CA

    I worked at Russ Reid as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Incredible people, great clients, fast-paced work environment.

    Cons

    Can be long hours during busy seasons.


  9. God-speak and highly emotional female managers not for me.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Coordinator in Pasadena, CA
    Former Employee - Operations Coordinator in Pasadena, CA

    I worked at Russ Reid full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Summer Fridays, contributing to work that makes a difference in the world, some really great people. Appreciation for the amount of amazing work that goes into what many of us consider "junk mail".

    Cons

    Too much religious overtone for me. Female managers at the highest level bursting into tears to diffuse situations.

    Advice to Management

    Make sure employees understand the diff between being religious and stuffing the religion down the throats of those who may be offended by it.


  10. All together a good place to learn and grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA

    I have been working at Russ Reid full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    People, people, people. Honestly, its the people that make this place a good place to work.

    Cons

    Compensation can be tough here. You can be told that you deserve $X amount, but that because of our parent company and restrictions, you are only getting $X.


  11. Great place to learn and grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Pasadena, CA
    Current Employee - Senior Account Executive in Pasadena, CA

    I have been working at Russ Reid full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great place to learn, grow and gain experience.

    Cons

    Long hours and low pay.



Showing 28 of 47 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.