Russ Reid Reviews

Updated October 1, 2014
Updated October 1, 2014
36 Reviews
3.3
36 Reviews
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Employee Reviews

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  1.  

    I interned at Russ Reid for 7 months.

    Former Employee - Client Services Intern in Pasadena, CA
    Former Employee - Client Services Intern in Pasadena, CA

    I worked at Russ Reid as an intern (less than an year)

    Pros

    Incredible people, great clients, fast-paced work environment.

    Cons

    Can be long hours during busy seasons.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great to learn, but don't get stuck long term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Russ Reid full-time

    Pros

    Fantastic place to learn and grow for entry level employees. Coming out of school you are are expected to work extremely hard, long hours in a fast paced, overwhelming environment. If you survive it, you will actually learn a lot about direct mail and fundraising.

    Great Benefits - Summer Fridays, monthly chair massage

    Working with non-profits

    Cons

    Extremely low pay for an agency environment

    Long hours

    High expectations for growth/performance

    Frequent layoffs - when the agency isn't meeting Omnicom goals, the employees are the first to suffer. There is no loyalty to how long you have worked there. If your salary is to high you are fair game to let go.

    Years behind the trends in the digital space.

    Middle management is often under-qualified for their positions and placed in the specific role because of fundraising or direct mail background with little support/training to manage a team.

    Company ethos is sound but not carried through down the chain of command within the agency. You can be on a good team or you can be on a very bad team.

    Advice to ManagementAdvice

    Listen to your exit interviews and actually do something about it.

    Pay your employees what they are worth.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    All together a good place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA

    I have been working at Russ Reid full-time (more than 5 years)

    Pros

    People, people, people. Honestly, its the people that make this place a good place to work.

    Cons

    Compensation can be tough here. You can be told that you deserve $X amount, but that because of our parent company and restrictions, you are only getting $X.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great environment, benefits and opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Pasadena, CA
    Current Employee - Account Executive in Pasadena, CA

    I have been working at Russ Reid full-time (more than an year)

    Pros

    Everyone you work with is more than willing to help you learn and achieve your career goals. From the moment I started at Russ Reid to over 2 years later, if there is something I do not understand or need more help with, I can count on any fellow employee to help me understand and master the process.

    The benefits are great and the opportunities to advance are there as long as you do the work.

    Cons

    Hours can be long, but the idea of work life balance is pushed by managers.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    God-speak and highly emotional female managers not for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Coordinator in Pasadena, CA
    Former Employee - Operations Coordinator in Pasadena, CA

    I worked at Russ Reid full-time (more than an year)

    Pros

    Summer Fridays, contributing to work that makes a difference in the world, some really great people.
    Appreciation for the amount of amazing work that goes into what many of us consider "junk mail".

    Cons

    Too much religious overtone for me.
    Female managers at the highest level bursting into tears to diffuse situations.

    Advice to ManagementAdvice

    Make sure employees understand the diff between being religious and stuffing the religion down the throats of those who may be offended by it.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Great place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive in Pasadena, CA
    Current Employee - Senior Account Executive in Pasadena, CA

    I have been working at Russ Reid full-time (more than an year)

    Pros

    Great place to learn, grow and gain experience.

    Cons

    Long hours and low pay.

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Opportunity for the taking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service in Pasadena, CA
    Former Employee - Client Service in Pasadena, CA

    I worked at Russ Reid full-time (more than 3 years)

    Pros

    Russ Reid puts a lot of effort into creating a good company culture and providing a lot of opportunity to learn, especially for entry level employees.

    There is a lot of knowledge and experience there, and you can really learn from anyone if you aren't afraid to get at it.

    They are realistic about their weaknesses, though sometimes they are slow to act to fix them.

    Fun and energetic working environment.

    Great clients who do great work. Very rewarding.

    If you want to learn multi-channel fundraising, there probably isn't a better place.

    Senior management is trustworthy.

    Owned by Omnicom.

    Cons

    Certain departments require close supervision and/or hand-holding. To their credit, they are handling a massive amount of clients.

    Very process heavy. Sometimes very inefficient.

    You could end up reporting to a 23 year-old.

    Size. Getting to be too big. Spend enormous amount of resources on new business to hit growth goals, even at the expense of current clients.

    Owned by Omnicom.

    Advice to ManagementAdvice

    Communicate directly with employees as much as possible. Boundaries will decay the culture.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good for someone wanting into direct mail marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Analyst in Pasadena, CA
    Former Employee - Billing Analyst in Pasadena, CA

    I worked at Russ Reid full-time (more than 3 years)

    Pros

    Size of company what they do for non-profit organizations

    Cons

    No movement, very hard to move into another position when most people have been with the company for 15 or more years. Making job growth hard.

    Advice to ManagementAdvice

    Expand roles and more flexible with pay

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    A great company doing important work for people in need.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Management in Pasadena, CA
    Current Employee - Account Management in Pasadena, CA

    I have been working at Russ Reid full-time

    Pros

    I've worked at Russ Reid for three years, and have never worked with a smarter - and frankly - nicer, group of people. It's very refreshing to be able to continue my career in direct response marketing, while working with nonprofit organizations that are helping people and changing the world for the better.

    Cons

    Yes, we're under a great deal of pressure (and sometimes have to stay late) with tight deadlines and sometimes small budgets, but I believe this adds excitement to my job.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Meaningful work with wonderful people

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Russ Reid

    Pros

    You get to help make a difference in the world everyday working for incredible organizations.

    Cons

    While not uncommon in agency life, it is often a pressure cooker and if you're not good at negotiating think twice about this line of work...

    Advice to ManagementAdvice

    Keep listening and communicating.

    Recommends
    Positive Outlook

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