Russ Reid Reviews

Updated September 6, 2014
Updated September 6, 2014
35 Reviews
3.2
35 Reviews
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Russ Reid CEO Tom Harrison
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Employee Reviews

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  1.  

    I interned at Russ Reid for 7 months.

    Former Employee - Client Services Intern  in  Pasadena, CA
    Former Employee - Client Services Intern in Pasadena, CA

    I worked at Russ Reid as an intern for less than a year

    Pros

    Incredible people, great clients, fast-paced work environment.

    Cons

    Can be long hours during busy seasons.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    All together a good place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA

    I have been working at Russ Reid full-time for more than 5 years

    Pros

    People, people, people. Honestly, its the people that make this place a good place to work.

    Cons

    Compensation can be tough here. You can be told that you deserve $X amount, but that because of our parent company and restrictions, you are only getting $X.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    God-speak and highly emotional female managers not for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Coordinator  in  Pasadena, CA
    Former Employee - Operations Coordinator in Pasadena, CA

    I worked at Russ Reid full-time for more than a year

    Pros

    Summer Fridays, contributing to work that makes a difference in the world, some really great people.
    Appreciation for the amount of amazing work that goes into what many of us consider "junk mail".

    Cons

    Too much religious overtone for me.
    Female managers at the highest level bursting into tears to diffuse situations.

    Advice to ManagementAdvice

    Make sure employees understand the diff between being religious and stuffing the religion down the throats of those who may be offended by it.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Great environment, benefits and opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Pasadena, CA
    Current Employee - Account Executive in Pasadena, CA

    I have been working at Russ Reid full-time for more than a year

    Pros

    Everyone you work with is more than willing to help you learn and achieve your career goals. From the moment I started at Russ Reid to over 2 years later, if there is something I do not understand or need more help with, I can count on any fellow employee to help me understand and master the process.

    The benefits are great and the opportunities to advance are there as long as you do the work.

    Cons

    Hours can be long, but the idea of work life balance is pushed by managers.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  Pasadena, CA
    Current Employee - Senior Account Executive in Pasadena, CA

    I have been working at Russ Reid full-time for more than a year

    Pros

    Great place to learn, grow and gain experience.

    Cons

    Long hours and low pay.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Opportunity for the taking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service  in  Pasadena, CA
    Former Employee - Client Service in Pasadena, CA

    I worked at Russ Reid full-time for more than 3 years

    Pros

    Russ Reid puts a lot of effort into creating a good company culture and providing a lot of opportunity to learn, especially for entry level employees.

    There is a lot of knowledge and experience there, and you can really learn from anyone if you aren't afraid to get at it.

    They are realistic about their weaknesses, though sometimes they are slow to act to fix them.

    Fun and energetic working environment.

    Great clients who do great work. Very rewarding.

    If you want to learn multi-channel fundraising, there probably isn't a better place.

    Senior management is trustworthy.

    Owned by Omnicom.

    Cons

    Certain departments require close supervision and/or hand-holding. To their credit, they are handling a massive amount of clients.

    Very process heavy. Sometimes very inefficient.

    You could end up reporting to a 23 year-old.

    Size. Getting to be too big. Spend enormous amount of resources on new business to hit growth goals, even at the expense of current clients.

    Owned by Omnicom.

    Advice to ManagementAdvice

    Communicate directly with employees as much as possible. Boundaries will decay the culture.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good for someone wanting into direct mail marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Analyst  in  Pasadena, CA
    Former Employee - Billing Analyst in Pasadena, CA

    I worked at Russ Reid full-time for more than 3 years

    Pros

    Size of company what they do for non-profit organizations

    Cons

    No movement, very hard to move into another position when most people have been with the company for 15 or more years. Making job growth hard.

    Advice to ManagementAdvice

    Expand roles and more flexible with pay

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    A great company doing important work for people in need.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Management  in  Pasadena, CA
    Current Employee - Account Management in Pasadena, CA

    I have been working at Russ Reid full-time

    Pros

    I've worked at Russ Reid for three years, and have never worked with a smarter - and frankly - nicer, group of people. It's very refreshing to be able to continue my career in direct response marketing, while working with nonprofit organizations that are helping people and changing the world for the better.

    Cons

    Yes, we're under a great deal of pressure (and sometimes have to stay late) with tight deadlines and sometimes small budgets, but I believe this adds excitement to my job.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Meaningful work with wonderful people

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Russ Reid

    Pros

    You get to help make a difference in the world everyday working for incredible organizations.

    Cons

    While not uncommon in agency life, it is often a pressure cooker and if you're not good at negotiating think twice about this line of work...

    Advice to ManagementAdvice

    Keep listening and communicating.

    Recommends
    Positive Outlook
  11. 2 people found this helpful  

    Harassment Central

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Russ Reid full-time for more than 3 years

    Pros

    1. Certain departments are great. IT and HR are actually good at their job.
    2. Summer hours
    3. Clients' visions are wonderful. You will be working with non-profit organizations that are really helping out a lot of people.

    Cons

    1. Top-heavy company. Too many high- salaried VPs while the rest of the staff are underpaid
    2. Male chauvinist environment. Top VPs and executives are mostly men. They are known to sexually harass female workers by making inappropriate comments on their clothing.
    3. Verbally abusive. Executives are rumored to verbally harassing employees in front of everyone. A shouting match has been heard many many times. I myself have actually seen people cry when leaving an office. It was awful.
    4. Not tolerant of other people's religion. Very Christian.
    5. Tons of layoffs. The morale is not really good here.
    6. No opportunity for growth. And this is simply because Direct Marketing (print, inserts, etc.) is a dying advertising medium. The digital department consist of one smart guy (plus his staff) but with no technical support. Their system is outdated. If I were a client, I wouldn't hire the team at all.

    Advice to ManagementAdvice

    Get with the program. Invest in your digital space. Listen to employee's exit interviews.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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