Russ Reid

  www.russreid.com
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Russ Reid Reviews

Updated August 19, 2014
Updated August 19, 2014
32 Reviews

3.1
32 Reviews
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Russ Reid CEO Tom Harrison
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Employee Reviews

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  1.  

    All together a good place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA

    Pros

    People, people, people. Honestly, its the people that make this place a good place to work.

    Cons

    Compensation can be tough here. You can be told that you deserve $X amount, but that because of our parent company and restrictions, you are only getting $X.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great environment, benefits and opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Pasadena, CA
    Current Employee - Account Executive in Pasadena, CA

    Pros

    Everyone you work with is more than willing to help you learn and achieve your career goals. From the moment I started at Russ Reid to over 2 years later, if there is something I do not understand or need more help with, I can count on any fellow employee to help me understand and master the process.

    The benefits are great and the opportunities to advance are there as long as you do the work.

    Cons

    Hours can be long, but the idea of work life balance is pushed by managers.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive  in  Pasadena, CA
    Current Employee - Senior Account Executive in Pasadena, CA

    Pros

    Great place to learn, grow and gain experience.

    Cons

    Long hours and low pay.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Opportunity for the taking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service  in  Pasadena, CA
    Former Employee - Client Service in Pasadena, CA

    Pros

    Russ Reid puts a lot of effort into creating a good company culture and providing a lot of opportunity to learn, especially for entry level employees.

    There is a lot of knowledge and experience there, and you can really learn from anyone if you aren't afraid to get at it.

    They are realistic about their weaknesses, though sometimes they are slow to act to fix them.

    Fun and energetic working environment.

    Great clients who do great work. Very rewarding.

    If you want to learn multi-channel fundraising, there probably isn't a better place.

    Senior management is trustworthy.

    Owned by Omnicom.

    Cons

    Certain departments require close supervision and/or hand-holding. To their credit, they are handling a massive amount of clients.

    Very process heavy. Sometimes very inefficient.

    You could end up reporting to a 23 year-old.

    Size. Getting to be too big. Spend enormous amount of resources on new business to hit growth goals, even at the expense of current clients.

    Owned by Omnicom.

    Advice to ManagementAdvice

    Communicate directly with employees as much as possible. Boundaries will decay the culture.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good for someone wanting into direct mail marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Analyst  in  Pasadena, CA
    Former Employee - Billing Analyst in Pasadena, CA

    Pros

    Size of company what they do for non-profit organizations

    Cons

    No movement, very hard to move into another position when most people have been with the company for 15 or more years. Making job growth hard.

    Advice to ManagementAdvice

    Expand roles and more flexible with pay

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    A great company doing important work for people in need.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Management  in  Pasadena, CA
    Current Employee - Account Management in Pasadena, CA

    Pros

    I've worked at Russ Reid for three years, and have never worked with a smarter - and frankly - nicer, group of people. It's very refreshing to be able to continue my career in direct response marketing, while working with nonprofit organizations that are helping people and changing the world for the better.

    Cons

    Yes, we're under a great deal of pressure (and sometimes have to stay late) with tight deadlines and sometimes small budgets, but I believe this adds excitement to my job.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Meaningful work with wonderful people

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    You get to help make a difference in the world everyday working for incredible organizations.

    Cons

    While not uncommon in agency life, it is often a pressure cooker and if you're not good at negotiating think twice about this line of work...

    Advice to ManagementAdvice

    Keep listening and communicating.

    Recommends
    Positive Outlook
  9. 2 people found this helpful  

    Harassment Central

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    1. Certain departments are great. IT and HR are actually good at their job.
    2. Summer hours
    3. Clients' visions are wonderful. You will be working with non-profit organizations that are really helping out a lot of people.

    Cons

    1. Top-heavy company. Too many high- salaried VPs while the rest of the staff are underpaid
    2. Male chauvinist environment. Top VPs and executives are mostly men. They are known to sexually harass female workers by making inappropriate comments on their clothing.
    3. Verbally abusive. Executives are rumored to verbally harassing employees in front of everyone. A shouting match has been heard many many times. I myself have actually seen people cry when leaving an office. It was awful.
    4. Not tolerant of other people's religion. Very Christian.
    5. Tons of layoffs. The morale is not really good here.
    6. No opportunity for growth. And this is simply because Direct Marketing (print, inserts, etc.) is a dying advertising medium. The digital department consist of one smart guy (plus his staff) but with no technical support. Their system is outdated. If I were a client, I wouldn't hire the team at all.

    Advice to ManagementAdvice

    Get with the program. Invest in your digital space. Listen to employee's exit interviews.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Glad to be gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Pasadena, CA
    Former Employee - Account Manager in Pasadena, CA

    Pros

    There are a lot of smart and enthusiastic people working here. I worked with some wonderful clients while I was here. I had some fun times at Russ Reid and felt good about the work that I did. Their Commitment to Coworkers standard for employee behavior is refreshing and actually used by many. Company events are great, and so are the summer hours. There are many opportunities for professional development.

    Cons

    The pay is abysmal for a job that consumes your life. The line that is given you is that since the clients are non-profits, they can't pay more, but after looking into other agencies that serve nonprofits, I learned how untrue that is.

    Russ Reid is behind the curve when it comes to the digital space and is slow to embrace new technology and new ideas.

    There are layoffs every couple of years. Employee morale tends to be low and you will often find women crying in the stairwell or restroom.

    I hated dealing with the office politics at Russ Reid. It is common knowledge that they are slow to promote their employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Stay away...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There are some great people in the SUPPORT departments.

    Cons

    Account Sups. and above are incompetent. They have gone through rounds and rounds of layoffs over the past couple years but yet just gave five or six of their top executives massive raises. Meanwhile, they will keep their foot on the neck of those below to keep them where they are at. One person is currently doing the work of three or four because of the layoffs.

    They say they are in the middle of the pack as far as pay goes with other agencies in LA, this is true for upper management but AE's make around 20k less than others in a similar position.

    Overly religious and in your face about it.

    DM is a dying medium and the agency is going to continue to struggle.

    If you think you are going to RR to make a difference in the world, you are not. You are just filling peoples mail with junk. Want to make a difference, go volunteer.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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