Russell Stover Reviews

Updated July 6, 2015
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2.7
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Recommend to a friend
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Tom Ward
33 Ratings

Pros
  • The Company car is nice I suppose (in 9 reviews)

  • Nice colleagues, free chocolate, nice work/life balance (in 4 reviews)

Cons
  • Low Pay, Minimal raises, Promise of promotion that never happened (in 3 reviews)

  • super micro managed, steady fast paced, repetitive (in 3 reviews)

More Pros and Cons

55 Employee Reviews

Sort: Popular Rating Date
  1. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Kansas City, MO
    Former Employee - Account Manager in Kansas City, MO

    I worked at Russell Stover (More than 3 years)

    Pros

    You get to work with Chocolate!

    Cons

    Company was sold to Lindt


  2. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager

    I have been working at Russell Stover full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very little micromanagement Good benefits Management is hourly so extra work is compensated. Good bonus program

    Cons

    Upper management is disorganized at times Non management pay is low causing high turnover

    Advice to Management

    Get organized. Go with a plan and stick with it. Changing your mind too much causes employees to lose faith in the vision


  3. Ive had worse jobs, and Ive had better jobs - decent place to work overall

    Current Employee - General Maintenance Mechanic in Abilene, KS
    Current Employee - General Maintenance Mechanic in Abilene, KS

    I have been working at Russell Stover

    Pros

    Great pay for the area

    Cons

    incompetence in various positions, but I believe there is some of that anywhere you work.


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  5. Helpful (1)

    Forming Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Forming Lead in Corsicana, TX
    Former Employee - Forming Lead in Corsicana, TX

    I worked at Russell Stover

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay at start up

    Cons

    The jod is Stressfu because no can makeup there minds it changes every day and they dont tell you. They will write you up without finding out the truth.

    Advice to Management

    Dont stab employees in the back


  6. Kansas

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sanitation in Abilene, KS
    Former Employee - Sanitation in Abilene, KS

    I worked at Russell Stover full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good wage for the area

    Cons

    They burn thru a lot of people due to working conditions and not very safe

    Advice to Management

    Be more concerned about safty


  7. sales rep 17 yrs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in North Richland Hills, TX
    Current Employee - Sales Representative in North Richland Hills, TX

    I have been working at Russell Stover (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    get paid a decent salary and samples of [roduct

    Cons

    areas too large completely unmanageable unrealistic goals

    Advice to Management

    recommend new leader ship over sales dept


  8. So called Sales Rep.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Atlanta, GA
    Current Employee - Sales Representative in Atlanta, GA

    I have been working at Russell Stover

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    company car..gas card...medical benifits....dental benifits...401k

    Cons

    They give you a territory that should have 3 sales reps in it and expect you to grow the business..since the Lindt take over some full timers have either been fired or left on their own because of conditions of their work load ( cannot get it done..spinning your wheels like a maniac) and have been replaced with 3 part timers...which we have been telling them for years...Lindt has let go of 3 executive managers..THANK GOD FOR THAT!!!! They need to continue to clean house....DVP'S DM'S and manager of Sales Reps needs to go..they don't have the vision to be team players...in the past it was all about them and ruling with an iron fist...I think it speaks volumes when we had a huge conference call with announcing the new roll-out of Lindt's plan for Russell Stover and our fearless leader asks us do we have any questions?? and there is dead silents...nobody asked not even one question lol...hopefully HR will see that we have no respect for top managment...they all need to be replaced in order to move forward..for to long everything has fell on deaf ears...they are a bunch of lying cohoarts trying to save their own butts!!!

    Advice to Management

    no advice to previous management...but for the future management...just remember the sales reps are the one who made the company what it is today....clean house and you will see morale pic up 100%


  9. Helpful (1)

    Welcome LINDT!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Springfield, MO
    Current Employee - Customer Service in Springfield, MO

    I have been working at Russell Stover

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good people. Good potential. Good location.

    Cons

    NO COMMUNICATION between manger, assistant manager or employees. Not given the tools needed to complete any task. No replacement of broken items IE; fridge, air conditioner, dolly, carts, plumbing leeks etc. Policy and management. There is a policy that states you must be available night and day to work in the retail stores. I have worked there over a year on 1st shift only and my co-worker works 2nd shift only. This works well for both our families. Management has decided to switch us up which has made it very difficult on our home life. I am not available at nights and she is not available for days that was understood from the start. Listen to your employees. Even the constitution has amendments. Some policy's need to change with the times. One job doesn't always pay the bills and a part time job is necessary.We're all not the same.

    Advice to Management

    You have good employees, wouldn't you want to keep them? Happy employees make happy customers which make happy profits. If you're happy and they (customers) know it ,it will show. It's elementary. As far as raises go I have had two, the first was 11 cents and the second was 10 cents after 15 months employment, hence the need for a part time job. I am thrilled to see Lindt is now our parent company. I'm hoping they will shake out the cob webs in management so the hourly employees can put the smile back on our face and do the best job we can for our company. WELCOME LINDT!!


  10. Helpful (2)

    Supeeviser and corporate trying to rid of their employees borh good and not so good workers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Machine Operator in Abilene, KS
    Current Employee - Machine Operator in Abilene, KS

    I have been working at Russell Stover

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good wages, friendly atmosphere,good benifits

    Cons

    Machines are old and outdated, most machines down consistently but yet being told our jobs are on the line because numbers are down. I truely believe corporate should come and see how theese antique machines run before telling us our jobs are on the line. They need someone there for both shifts to see where the issue is.

    Advice to Management

    Before threatening us of our jobs you seriously should be here for both shifts and see why some numbers are lower than they should be. My belief its not all in the operator but machine as well.


  11. Helpful (1)

    Lots of changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Russell Stover

    Neutral Outlook
    Neutral Outlook

    Pros

    40% discount. Great customers, fun environment

    Cons

    Not very transparent during the acquisition. Unsure of what will happen next

    Advice to Management

    Communication. .. trust is an issue here. Make the managers feel like they are valued and are a part of the vision of Lindt



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