Ruth's Chris Steak House Reviews

Updated July 27, 2015
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Pros
  • If you can work mostly nights and avoid getting all the tourist you can make good money (in 6 reviews)

  • Great benefits, great corporate culture, great food (in 5 reviews)

Cons
  • you have to work holidays and all important events that take place in the city (in 5 reviews)

  • Poor Management, Overstaffed, and Personal Regression as a result (in 4 reviews)

More Pros and Cons

130 Employee Reviews

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  1. Head Chef

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ruth's Chris Steak House

    Pros

    awesome food and environment, love it

    Cons

    none I can think of


  2. Host

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host in Woodland Hills, CA
    Current Employee - Host in Woodland Hills, CA

    I have been working at Ruth's Chris Steak House part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Free food, meet really cool people, and you get 50% dining with up to 4 people including

    Cons

    Hard to get days off, not a lot of hosts so it's hard to switch shifts or ge a day off

    Advice to Management

    Good management, always there to help and have your back.


  3. Great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ruth's Chris Steak House

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible hours Great customers who tip well Friendly associates Can exchange shifts easily when personally issues arise Good health care options if you meet requirements

    Cons

    Slow during the summer Some servers are hard on you as an SA Hard work as an SA Overwhelming sometimes

    Advice to Management

    Be a little more understanding of the duties of an SA and try to delegate some of the work to server as well.


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  5. Look Elsewhere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Srever in Charlotte, NC
    Former Employee - Srever in Charlotte, NC

    I worked at Ruth's Chris Steak House full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    High end restaurant with name recognition.

    Cons

    Selective seating impacts money to be earned.

    Advice to Management

    Don't play favorites with the nightly floor plan.


  6. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Gilbert, AZ
    Former Employee - Restaurant Manager in Gilbert, AZ

    I worked at Ruth's Chris Steak House full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great people, products and culture. Very thorough training program.

    Cons

    Not much room for advancement in some markets.


  7. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ruth's Chris Steak House full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    High quality ingredients and a great legacy and history behind the brand. Many guests have great stores involving generations of family outings there.

    Cons

    The larger the company gets, the standards they were once known for begin to get watered down and turned into more of a factory type situation, as opposed to the original philosophy of personal relationships.

    Advice to Management

    Stop trying to find new ways to do the same thing you have always done right, Focus more on the things about the original concept that made it intimate.


  8. Server - Baton Rouge

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Baton Rouge, LA
    Former Employee - Server in Baton Rouge, LA

    I worked at Ruth's Chris Steak House full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Restaurant is always stocked with food/wine/stemware Business is always consistent/busy Everyone is accountable for their own mistakes (you don't catch any flak if the kitchen/another server is at fault) - mistakes, therefore, are rare altogether Always have a full work schedule

    Cons

    Management is sometimes too short/overdramatic Hard to get days off Extra long work weeks during holiday season

    Advice to Management

    Don't be afraid to trust people or delegate responsibility Be empathetic towards mistakes - everyone makes them


  9. Not bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Hostess
    Current Employee - Host/Hostess

    I have been working at Ruth's Chris Steak House part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The environment is upscale, I make more than minimum wage, the other employees are pleasant, employees get to interview potential employees to see if they would like working with them

    Cons

    empty promises about advancement, hostesses do not receive tips unless directly given from customers, customers can be very snooty


  10. Ruth's

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Kennesaw, GA
    Current Employee - Server in Kennesaw, GA

    I have been working at Ruth's Chris Steak House part-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great money potential. Solid staff. Stay busy between banquet's and restaurant.

    Cons

    Lunch's are a chore. Support staff is minimal.

    Advice to Management

    More better compensated support staff. Find a strategy for lunches.


  11. Starving Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Ann Arbor, MI
    Current Employee - Server in Ann Arbor, MI

    I have been working at Ruth's Chris Steak House part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Beautiful building No micromanagement 50% discount on food

    Cons

    Overstaffed 35% total tip out of server tips to server assts, food runner and bar With the above mandatory, the above staff is unmotivated and negligent ALL tips come on a paycheck - no daily cash No benefits No full timers Overstaffed Call OFF's are daily; lucky to work 10 hours a week and they want OPEN availability No Leadership what-so-ever Kitchen falls apart nearly nightly Mgmt does not walk their talk

    Advice to Management

    Start upholding Ruth's Chris core values



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