Ryan's

www.ryans.com

Ryan's Reviews

Updated December 1, 2014
Updated December 1, 2014
35 Reviews
2.4
35 Reviews
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Employee Reviews

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  1.  

    rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server in Corinth, MS
    Current Employee - Server in Corinth, MS

    I have been working at Ryan's

    Pros

    time for family and work

    Cons

    sometimes being belittled in front of customers and others because some one having a bad day or experiernce with another employee

    Advice to ManagementAdvice

    take employees in office to berate them if you must

    Recommends
  2.  

    my overall work experience has been mostly a positive one, but like in all work places could use improvements.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server in Searcy, AR
    Current Employee - Server in Searcy, AR

    I have been working at Ryan's

    Pros

    The people who dine at our restaurant are for the most part. Our regular customers have made my time at Ryan's very enjoyable. Most of our regular customers know us by name and we know theirs, they want to know about us as well as us wanting to know about them. Also the friendships I have made with my co workers is another reason to work for Ryan's.

    Cons

    Sometimes upper management gets so caught up in the numbers game that they forget about the people below them who help them keep their jobs. Also people can be very rude and demanding in the restaurant business, they are paying their hard earned money to eat and sometimes forget that we deserve a little courtesy also.

    Advice to ManagementAdvice

    Customer satisfaction is our number one priority, but sometimes the personal touches get lost in some of the upper ends of management . As a server I want each of my customers to feel like they are the most important people I am waiting on, and sometimes upper management only sees that there are more that 3 dirty tables in the whole restaurant and not that there are 45 more tables that are getting great customer service. Or that they have cut the store managers amount of hours they can schedule so much that they cannot properly staff the store to keep the bar properly stocked or the tables cleaned fast enough during busy times. There is more to running a store that just the numbers, they need to think about it from a customers view. Most want friendly cashiers and servers, clean place to sit, and hot fresh food. But if the store is understaffed due to a shortage of man hours then those things will not be possible.

    Recommends
  3.  

    been there 6 years, ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Bar Runner in Pensacola, FL
    Current Employee - Bar Runner in Pensacola, FL

    I have been working at Ryan's

    Pros

    you get time off when needed

    Cons

    havent had a raise in awhile

    Advice to ManagementAdvice

    not sure

    Recommends
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  5.  

    Better than most places to work in Owensboro.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server in Owensboro, KY
    Current Employee - Server in Owensboro, KY

    I have been working at Ryan's

    Pros

    Flexible schedule, great tips for servers, 2 out of 3 managers are respectful and great to work for.

    Cons

    The GM is very disrespectful to his workers. He talks disrespectful, and treats some employees unfairly causing them to quit.

    Advice to ManagementAdvice

    I believe Managers are in a position of leadership and should not speak to or treat employees with any kind of disrespect.

    Recommends
  6.  

    i love working with the people and ryan has been a good place to work in my 9 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Serveri Love Working With People in Clarksburg, WV
    Current Employee - Serveri Love Working With People in Clarksburg, WV

    I have been working at Ryan's

    Pros

    good money ,great customers , we get the things we need to keep our restrauants running, great coupons, good lunch prices. good management team.

    Cons

    drama among employees , better benefits for employees, people just doing there jobs and take care of customers.people not passing , not doing there clean up jobs without checking out with the right person in other words it is a great place to workand meet people of every kind.

    Advice to ManagementAdvice

    always listen to your employees ,they may have some good advise to help with the resrauant toget things done fasterand correct. having the right munt of uniforms for the employees.

  7.  

    Highly understaffed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager in Augusta, GA
    Current Employee - General Manager in Augusta, GA

    I have been working at Ryan's

    Pros

    Pays well, and room for advancement.They offer a competitive benefits and PTO package most AD's are very fair to work with.

    Cons

    Understaffed, 4 GM's for 8 stores; two stores have three managers, five have two and one has one. This has been an issue for over three years

    Advice to ManagementAdvice

    Hire managers to run store properly as well as to offer a quality of life for managers. Give managers more notice about changes: menu and marketing

    Doesn't Recommend
  8.  

    The worst Ryan's I ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server/Baker in Russellville, AR
    Former Employee - Server/Baker in Russellville, AR

    I worked at Ryan's

    Pros

    The main thing I like about working for Ryan's is that they offer insurance packages to all employees for the first day. The packages are reasonably priced for the benefits received.

    Cons

    Management is the only down side I have found so far. I love the business but when you have people over you who have no clue it makes for a bad environment.

    Advice to ManagementAdvice

    Management training for Ryan's needs to be more thorough and not based so much on seniority as ability. I have seen people who have no clue get promoted because they have been there for 3 years while someone who has only been there a few weeks can do every job in the store and has management experience gets walked all over like a rug.

    Doesn't Recommend
  9.  

    Ryan's has great food and benefits, but also long hours, low salary, and poor leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Manager in North Charleston, SC
    Former Employee - Assistant Manager in North Charleston, SC

    I worked at Ryan's

    Pros

    The benefits were by far the best in the business. Great place to work if you enjoy a very fast non-stop pace. Great free food for managers.

    Cons

    Managers work very long hours. On some occasions work 16 hour days and paid low salary ($34,000). Senior managers require non-stop paperwork to be filled out giving little time to check in with guest and deal with employee's problems. If any part of paperwork not filled out then bonuses are denied. Hourly employees paid very little causing low morale.

    Advice to ManagementAdvice

    Senior Management critized staff constantly with no positive reinforcement or constructive criticism. They set unreachable goals which also killed morale.

    Doesn't Recommend
  10.  

    It was your typical working environment for a restaurant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dishwasher
    Former Employee - Dishwasher

    I worked at Ryan's part-time (more than a year)

    Pros

    Gave you good hours
    Fun co workers

    Cons

    Managers did not seem to care for employees
    Had to pay for meal even though food was wasted at end of night
    Not well payed
    Worked nights then had to come in early next day

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    They try to squeeze the life out of you!! Very unrealistic expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Ryan's

    Pros

    The stores close at 9.

    Cons

    Upper management asks for unrealistic results.

    Advice to ManagementAdvice

    Don't expect miracles from your managers and remember they deserve to have a life outside of work.

    Doesn't Recommend

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