Ryder System
2.9 of 5 233 reviews
www.ryder.com Miami, FL 5000+ Employees

Ryder System Reviews

Updated Jul 6, 2014
Ryder System – “Ryder Systems”

All Employees Current Employees Only

2.9 233 reviews

                             

79% Approve of the CEO

(no image)

Robert E. Sanchez

(29 ratings)

54% of employees recommend this company to a friend
233 Employee Reviews
in

Review Highlights

Pros:
  • "As a leading-edge Fortune 500 company with expanding global presence, we recognize our employees - our knowledge capital - as our most valuable asset"
    in 6 reviews
  • "a good company to work for minus the politics"
    in 9 reviews
Cons:
  • "Work/Life balance does not exist"
    in 7 reviews
  • "Upper management will stab you in the back in a heartbeat"
    in 10 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • No Opinion of CEO

    1 person found this helpful  

    Overall has not been a positive experience.

    Anonymous Employee (Current Employee)
    Miami, FL

    ProsGood location.
    There are some nice individuals.
    Good building facilities.

    ConsNo upward mobility.
    Boy's club.
    Inept middle management.
    Below market pay rate.

    Advice to Senior ManagementStart over.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Way political and do not care about customer or employees

    Senior Service Manager (Former Employee)
    Allentown, PA

    ProsGreat company history and structure

    ConsMid level politics, under pay managers and require long hours due to under staffing. Mid level managers cover their back instead of doing the right things for their employees and customers.

    Advice to Senior ManagementTake care of the customers and your employees. Mid level focus on bonus and not the service they provide. There is a disconnect between the company vision in Miami and the Local Directors. Look at providing the class service Ryder was built on and the financial stuff will come.

    No, I would not recommend this company to a friend

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    Horrible

    Analyst (Current Employee)
    Fort Worth, TX

    ProsNice people to work with.

    Cons70 hours plus per week expected. No extra compensation.
    Upper management is terrible.
    Underpaid

    Advice to Senior ManagementRealize that your employees are people and treat them with respect.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    Leadership is a joke.. Especially ITS.. Pretty weak. Pales in comparison to Operations leadership big time.

    Doesnt Matter (Former Employee)
    Dallas, TX

    ProsNothing.. Boy, am searching for some.. Can't find any. There are folks in critical roles that don't like seeing them challenged..

    ConsYou name it.. Pretty much a no leadership.. They are there in titles, don't fulfill their responsibilities ..

    Advice to Senior ManagementLearn to make decisions and stand up for your employees without differentiating between contractors and employees

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    2 people found this helpful  

    STEER CLEAR!!

    Freight Broker Inside Sales (Current Employee)

    ProsMaybe a good first job if you are young and not really interested in making a lot of money but want to try a corporate environment.

    ConsDo not be FOOLED. This is a 6 man 3pl inside of a giant company. All of the talent has already left the building. Not one broker there over a year. This is a department that has not gotten off the ground in the 2 years it started and is not any part of Ryder's core business. It is run by a first time manager and a detached, egomaniac director. Beware, they are not set up to be a functioning department for anyone with a solid book of business and you will be sold a false bill of goods at the interview process. Be prepared to have no operational or managerial support. Make sure you ask what the top producers have made monthly over the past year (not even 10k/month). Ask to see the numbers!! You will not clear 60k in this atmosphere. Pay is a joke for any seasoned broker.

    Advice to Senior ManagementGo back to the drawing board.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    If working in IT is a nightmare

    Anonymous Employee (Former Employee)
    Miami, FL

    Pros-Decent cheap food at headquarters
    -Depending on your manager can work from home after a month or so

    While it is hard to think of many in general the individual contributors and internal customers were generally friendly and easy to get along with.

    Cons-Low pay compared to market
    -High levels of stress
    -Average technical knowledge of workforce is below average at all IT levels
    -Over management of projects
    -Management technical understanding extremely limited
    -Very slow moving
    -Unrealistic expectations for deadlines
    -Limited opportunities for advancement
    -Raises are very small compared to market
    -General IT Resources are extremely limited
    -Development resources are limited
    -No centralized company source control
    -Management uses fear mongering to motivate
    -High Turnover

    The IT Department at Ryder is toxic, the belligerent style of management that is used at the senior level results in high turnover, gross incompetence, sky rocking cost, and flailing systemic value. The department uses an ineffective traditional engineering methodology for IT solutions to implement technology of yesteryear. Resources are very limited, simple requests like acquiring a database for testing a solution takes weeks to fulfill if you do not know the right person to get around the official procedure.

    Management is not willing to spend the money but still expect performance from IT personnel.

    Advice to Senior ManagementCompletely gut the entire IT department of all management and start from scratch with people that understand the difference between a software developer and a network administrator.

    Get rid of the developers and administrators who perform poorly and instead of hiring an army of incompetent developers hire a few very good developers, use self managed teams with an agile software development methodology to boost productivity. Also try to re-frame perspective on IT department in general, look at them to come up with creative solutions to reduce cost and increase revenue while still maintaining necessary enterprise systems.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    If you Want To Put Your Career Into a Tailspin, Ryder Is Your Answer

    Anonymous Employee (Former Employee)
    Miami, FL

    ProsIf you do not have a home or personal life, the demands of working long hours with zero recognition at Ryder are perfect.

    ConsRyder System, Inc.
    This is the epitome of an organization where the only button on their control panel says “Self Destruct”. During the past 20+ years they have inundated themselves with inept employees at middle and upper-level management positions who have neither people nor leadership skills. The business is run like a child day care center where the focus is strictly on today, without regard to its’ non-existent one, three or five year plan. Imagine that; why plan for the future unless you realize you do not have one. Management has made Ryder completely insignificant in a marketplace founder Jim Ryder created. Ryder over the past six years has twice as many negative sales months as positive ones. There is zero customer focus at the top which constantly adds to the run-away list of ‘former customers’. When it comes to bringing in quality talent, there is always room for Ryder’s revolving-door HR group to add empty suits to its special interest employee pool. Anyone considering a career in this dysfunctional zoo better think long and hard before signing on. Take the time to track down a former employee and get the straight scoop.

    Advice to Senior ManagementStart hiring quality employee and customer focused employees who have leadership skills

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Beware

    Anonymous Employee (Former Employee)

    ProsDrivers are often treated poorly, little to no room for advancement if you are a driver

    ConsSexual harassment is a given

    Advice to Senior ManagementListen to the good drivers that show commitment and work hard

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    Horrible place to work at

    Logistics Manager (Former Employee)
    Pittsburg, CA

    ProsNone that I can think of

    ConsAs a salaried employee do not expect a raise just more hours, the drivers and union mechanics make more than managers. The maint mechanics are useless, horrible service, and attitude, they will bill you for items that are covered under guarantee maint contracts. They tell you it is one big family...what a lie the SMSand Rental have a budget as does Integrated logistics side lots of misbillings, it is every department for yourself. If your not making your #'s expect to get on the focus group and explain why your not making mone, the most common reason for not making the #'s they sign looser 3rd party contracts and expect the managers to work miracles. HR is a joke. Managers are treated poorly with no support and take the blame for everything...instaed of finding the root cause of issues.

    Advice to Senior ManagementStop the cannabalism that takes place between departments. Pay people well and increase what they make on an annual basis based on performance. Nothing like hearing about how much profit the company has made but nothing trickles to the employees in the form of money. Decrease the cost of benefits they go up every year. Eliminate so many conference calls and meetings so the managers have time to manage. Stop signing such looser contacts pull your pants up and learn to walk away from loosing propositions.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Never again

    Class A Truck Driver (Current Employee)
    Baltimore, MD

    ProsGood people to work with but not work for
    Great accounts
    Good benefits

    ConsPay sucks...no raise in 7 yrs
    Upper management will stab you in the back in a heartbeat
    No room to advance if your a driver...most managers could care less if you stay or go
    when i started you seen drivers with 15-20 yrs not anymore...maybe 1-2 yrs
    sad that they have let a great company go down the drain...might as well be working for JB or Schneider

    Advice to Senior ManagementNeed to start taking care of the drivers you have and maybe you could retain them longer than 1 year

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Ryder System – Why Work for Us?

Making Commerce Flow Ryder System, Inc. is a leading provider of commercial transportation, logistics, and supply chain management solutions, serving customers throughout North America, Europe and Asia. Over the past… Full Overview

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Glassdoor is your free inside look at Ryder System reviews and ratings — including employee satisfaction and approval rating for Ryder System CEO Robert E. Sanchez. All 233 reviews posted anonymously by Ryder System employees.