Ryder System Reviews

Updated July 27, 2015
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377 Employee Reviews

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  1. Helpful (4)

    Consistent, Stable and Traditional.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Miami, FL
    Former Employee - Human Resources Manager in Miami, FL

    I worked at Ryder System full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The atmosphere at the corporate headquarters is friendly and professional. The cafeteria is amazing, and there are other conveniences as well (gift shop, coffee bar, credit union, gym, dry cleaning and occasional 'fairs' with extras--like crafts, etc). It values those with a military background and you will do well if you have one, to help you navigate within the structure/hierarchy of the company. Work and life are fairly balanced, and there is an 'old tradition' feel to the way they don't expect work to happen during non-business hours.

    Cons

    The company values consistency--a byproduct of needing to report quarterly to shareholders. Don't expect dramatic shifts, new technology or excitement over significant innovation unless they have created a committee to vet the idea, presented the idea to a board and gained approval from multiple senior leaders. Change happens slowly, and often times it is behind that of the competitions. But, it does happen. There is a formal communication pipeline (hierarchy must be respected and it is more top to bottom than vice versa) so while management alerts employees about news, it feels more one-way and can cause employees to gossip because they don't have an outlet to discuss their concerns to higher ups.

    Advice to Management

    Innovation comes from calculated risk. To stay competitive, sometimes evolution is necessary. Creating an open channel where employees can openly ask questions about goals, initiatives and news may be a good idea.


  2. Over Worked, Under paid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in DFW, TX
    Current Employee - Shift Supervisor in DFW, TX

    I have been working at Ryder System full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Decent benefits, and you start with vacation time

    Cons

    Work 12+ hours a day, Half that time spent on conference calls talking about what needs to get done instead of actually working on it. Roadside Response calls you at all hours of the night all the time and you have to stay on the phone with them until they get the driver situation resolved. Promotions in DFW seem to be on a "buddy" system. Work life balance is horrible. to many things to try to manage instead of having dedicated people for the task you will be expected to do everything....... you've been warned.

    Advice to Management

    shop office employees need dedicated task (i.e: service writer (CSC) takes write ups, makes RO's/task,communicates with the customers, and gives workload to shop supervisor. Hire a parts guy for all parts, debit memos, credits and inventory control. Your shop supervisor needs to just focus on shop operations, training, safety, and warranty. Service manager should handle the customer visits and monitor shop operations, and help out when needed. instead everyone does all of this which causes a lot of miscommunication. Billing shouldn't be done by the shop. instead all billbacks should be submitted to a billing department with a PO attached that is investigated before we bill so the invoice error rate is minimal. pay better, you know you are going to make your management work 12+ hours a day, at least pay them like it.


  3. Great company and people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryder System

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Company culture and people are great!

    Cons

    No room for advancement, not competitive wages.

    Advice to Management

    Promote from within.


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  5. Helpful (1)

    Overworked, Overtasked, Undertrained.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Logistics Supervisor
    Current Employee - Customer Logistics Supervisor

    I have been working at Ryder System full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good people that work at Ryder, but they are just as overworked as I am. Decent Benifits

    Cons

    No way of moving up without moving. Lack of Training. Lack of Help to get the job and tasks done properly Too many calls to say what we need to do and never gets done.

    Advice to Management

    Look at all the cons. You cannot keep good help. It will take two people to do the work I do in a day. Keep good help by listening to us. My GLM nor my Director listened, Asked nicely repeatedly. Even had a meeting with them to let them know our office and driver frustrations. They did not listen. The system does not work. Your SCOS(TMW) has been patched too many times. Your Peoplenet does not work. Too many conference calls to say what we need to get done instead of doing it. Need better IT support instead of farming it out overseas. Don't hate the job just hate the System and not enough help.


  6. One of the Industry leaders

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryder System full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Opportunity to work with a variety of customers, across multiple industry verticals. Retail, Automotive, etc. Flexible work hours, as long as you get the work done. Good bonus structure for managers and above. Competitive 401K match.

    Cons

    Annual merit increases are not even par with cost of living adjustments, 2% is the standard. Average Benefits. Opportunities for advancement really depends on the group you are part of. Customer expectation management is terrible which puts an enormous pressure on employees to deliver quality results within a very short turnaround time.

    Advice to Management

    Pay attention to the details and differentiate between work horses and slime balls. The culture of piling on work on the good ones and letting the others slide needs to be changed to retain the best talent.


  7. Helpful (1)

    Adequate pay for long hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Class A Truck Driver in Houston, TX
    Current Employee - Class A Truck Driver in Houston, TX

    I have been working at Ryder System full-time (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible in schedule, mostly local work. Lots of different contacts, but hard to switch. Safety is #1, but expect to fight tooth and nail to defend your decisions.

    Cons

    Lots of middle management with no clue about trucking. Local terminal managers have very little real power, and senior managers are in Florida. Lots of deaf ears about any kind of issues.

    Advice to Management

    Make driver pay more competitive across the board, and listen to your local terminal managers more. Wayyyyyy too much middle-management red tape.


  8. Good people, too much nepotism

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryder System

    Pros

    Good environment, very social. Gym onsite as well as cafeteria.

    Cons

    Work too much and inefficiently. Systems are dated which results in much manual reporting and errors.

    Advice to Management

    Need to focus on process improvement.


  9. Ryder making things move

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ryder System

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great advancement opportunities especially if you are willing to relocate.

    Cons

    Not much business in the Pacific NW


  10. Few Positives, Many Negatives and Nothing Other than the Past is What they talk about.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT in Miami, FL
    Current Employee - IT in Miami, FL

    I have been working at Ryder System full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People are great and that's about it.

    Cons

    Mediocre is the norm at Ryder and if you just want a paycheck, come in, go home, and live a life that is in THE rat race then Ryder is the perfect place for you. Also if you're old and set in your ways this place is great. If you're young, want a real work/life balance, have ideas, want to move things along, make things better, improve processes, enhance technically, etc. RUN and don't come here. The truth is compared to most companies Ryder is well behind the trends of today. Systems are OLD! If you're in IT DO NOT COME HERE! You will regret it and you won't see any real investment in the systems that are currently put in place. The company has been around for 80 years but that's all they talk about. There is no real future plan, no real investment in its people, nothing to get excited about except an advertising campaign which may bring more business but they won't hire the support needed to deliver and more work will be piled on. I hope to leave as soon as I can.

    Advice to Management

    Invest in your people, in your systems and look toward the past and hang on to the way we do things at Ryder. Ryder is now all about change, it's all lip service until you really do something about it.


  11. 11 Year employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryder System full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There are great people who work there. Depending on your job role there can be good training. Chances for growth if you are willing to relocate or travel. Cross training is available in some areas.

    Cons

    Low raises and merits, company is not one to take risks so changes can take a long time to implement. Do not always have the best tools available to do your job so there are a lot of manual processes. Communication in the field is not usually good. Managers are set in their ways and not good managers of change. IT infrastructure and support is bad. Little to no chance for advancement if you cannot relocate or travel.

    Advice to Management

    Look at creating more jobs for virtual team environments to provide a greater internal talent leverage. Do more cross training with other accounts and divisions. Improve on the IT infrastructure and support. Look at providing better training to the field, don't push the cost to the location.



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