Ryder System

www.ryder.com
Employer Engaged

Employee Reviews

Sort: Popular Rating Date
  1.  

    Ryder logistics is a terrible company to work for hands down the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Leadman Diesel Tech III On Call 24 Human Resources Field Mechanic in Orange, CA
    Former Employee - Leadman Diesel Tech III On Call 24 Human Resources Field Mechanic in Orange, CA

    I worked at Ryder System full-time (more than a year)

    Pros

    If your looking for a company that does business in a way that could only be described as unethical dishonest and gets you yelled at by customers on a regular basis you'll love working for Ryder the day I gave notice was the best work day I had.

    Cons

    The lies the finger pointing the buck passing the worst part was being forced to brake the law and in danger the public but lying to the customers to cover up for shop and general managers was no picnic either Ryder is not only a horrible company that cares nothing about their employees they care nothing about the public safety and the public is their customers ethics and standards just lip service at Ryder.

    Advice to ManagementAdvice

    I never meet a manager at any level shop administration or other wise that was professional enough to take advice

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good people, too much nepotism

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryder System

    Pros

    Good environment, very social. Gym onsite as well as cafeteria.

    Cons

    Work too much and inefficiently. Systems are dated which results in much manual reporting and errors.

    Advice to ManagementAdvice

    Need to focus on process improvement.

  3.  

    Over Worked, Under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Supervisor in DFW, TX
    Current Employee - Shift Supervisor in DFW, TX

    I have been working at Ryder System full-time (more than 5 years)

    Pros

    Decent benefits, and you start with vacation time

    Cons

    Work 12+ hours a day, Half that time spent on conference calls talking about what needs to get done instead of actually working on it. Roadside Response calls you at all hours of the night all the time and you have to stay on the phone with them until they get the driver situation resolved. Promotions in DFW seem to be on a "buddy" system. Work life balance is horrible. to many things to try to manage instead of having dedicated people for the task you will be expected to do everything....... you've been warned.

    Advice to ManagementAdvice

    shop office employees need dedicated task (i.e: service writer (CSC) takes write ups, makes RO's/task,communicates with the customers, and gives workload to shop supervisor. Hire a parts guy for all parts, debit memos, credits and inventory control. Your shop supervisor needs to just focus on shop operations, training, safety, and warranty. Service manager should handle the customer visits and monitor shop operations, and help out when needed. instead everyone does all of this which causes a lot of miscommunication. Billing shouldn't be done by the shop. instead all billbacks should be submitted to a billing department with a PO attached that is investigated before we bill so the invoice error rate is minimal. pay better, you know you are going to make your management work 12+ hours a day, at least pay them like it.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Overworked, Overtasked, Undertrained.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Logistics Supervisor
    Current Employee - Customer Logistics Supervisor

    I have been working at Ryder System full-time (more than a year)

    Pros

    Good people that work at Ryder, but they are just as overworked as I am.
    Decent Benifits

    Cons

    No way of moving up without moving.
    Lack of Training.
    Lack of Help to get the job and tasks done properly
    Too many calls to say what we need to do and never gets done.

    Advice to ManagementAdvice

    Look at all the cons. You cannot keep good help. It will take two people to do the work I do in a day. Keep good help by listening to us. My GLM nor my Director listened, Asked nicely repeatedly. Even had a meeting with them to let them know our office and driver frustrations. They did not listen. The system does not work. Your SCOS(TMW) has been patched too many times. Your Peoplenet does not work. Too many conference calls to say what we need to get done instead of doing it. Need better IT support instead of farming it out overseas. Don't hate the job just hate the System and not enough help.

    Doesn't Recommend
    Negative Outlook
  6.  

    Over worked and under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Logistics Manager
    Former Employee - Logistics Manager

    I worked at Ryder System full-time (more than 5 years)

    Pros

    You will definitely learn all aspects of the rental and logistics business at this company as you will be required to do many jobs due to the shortage of personnel.

    Cons

    No home life because you will constantly be working all the time. Even when you are at home the phone will constantly ring for your services.

    Advice to ManagementAdvice

    Properly staff your service centers and ensure your employess are compensated accordingly when required to work long hours.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    It's not how hard you work, it's who you know.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Trainee in Tempe, AZ
    Former Employee - Manager Trainee in Tempe, AZ

    I worked at Ryder System full-time (more than a year)

    Pros

    Freedom to run your own branch
    Competitive pay
    Not in an office all day long

    Cons

    -Management is a joke
    -The trends of the rental industry rise and fall every other month, but management wants answers everytime something goes south.
    -PTO is terrible, requesting time off is like pulling teeth. 90% of the time you work your own branch alone and can't find coverage.

    Advice to ManagementAdvice

    Open your eyes and see the employees that you should be promoting. Hiring based on the friend system will only sink this company. Raising PTO is a necessity. Expecting salary employees to only get 10 days off a year while working 11-12 hour days, and 2 saturdays a month is ridiculous.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good company to seek job advancement. Long hours working with non-ethical employees that only care OT.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in Fort Worth, TX
    Current Employee - Operations Supervisor in Fort Worth, TX

    I have been working at Ryder System full-time (more than 8 years)

    Pros

    Potential for growth. Job stability.

    Cons

    Poor communication skills among Managers. Employees lack drive. Just work for the pay check

    Recommends
    Neutral Outlook
  9.  

    Great company and people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryder System

    Pros

    Company culture and people are great!

    Cons

    No room for advancement, not competitive wages.

    Advice to ManagementAdvice

    Promote from within.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    One of the Industry leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryder System full-time (more than 5 years)

    Pros

    Opportunity to work with a variety of customers, across multiple industry verticals. Retail, Automotive, etc.
    Flexible work hours, as long as you get the work done.
    Good bonus structure for managers and above.
    Competitive 401K match.

    Cons

    Annual merit increases are not even par with cost of living adjustments, 2% is the standard. Average Benefits.
    Opportunities for advancement really depends on the group you are part of.
    Customer expectation management is terrible which puts an enormous pressure on employees to deliver quality results within a very short turnaround time.

    Advice to ManagementAdvice

    Pay attention to the details and differentiate between work horses and slime balls. The culture of piling on work on the good ones and letting the others slide needs to be changed to retain the best talent.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    11 Year employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryder System full-time (more than 10 years)

    Pros

    There are great people who work there. Depending on your job role there can be good training. Chances for growth if you are willing to relocate or travel. Cross training is available in some areas.

    Cons

    Low raises and merits, company is not one to take risks so changes can take a long time to implement. Do not always have the best tools available to do your job so there are a lot of manual processes. Communication in the field is not usually good. Managers are set in their ways and not good managers of change. IT infrastructure and support is bad. Little to no chance for advancement if you cannot relocate or travel.

    Advice to ManagementAdvice

    Look at creating more jobs for virtual team environments to provide a greater internal talent leverage. Do more cross training with other accounts and divisions. Improve on the IT infrastructure and support. Look at providing better training to the field, don't push the cost to the location.

    Recommends
    Positive Outlook
    Approves of CEO

Ryder System Photos

Ryder Systems
Shio

+ Add Photo

Work at Ryder System? Share Your Experiences

Ryder System

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.