Ryla Telaservices

  www.ryla.com
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Ryla Telaservices Reviews

Updated August 5, 2014
Updated August 5, 2014
37 Reviews

2.0
37 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark Wilson
2 Ratings

Employee Reviews

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  1.  

    BETTER TREATMENT OF EMPLOYEES

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Kennesaw, GA
    Current Employee - Customer Service Representative in Kennesaw, GA

    Pros

    Need to have more friendly environment for their employee to work and perform

    Cons

    The manager need to take a better look at the way they actually treat their employees

    Advice to ManagementAdvice

    If you have a better environment of which employee can enjoy being at work rather than not want to work

    Doesn't Recommend
  2.  

    Unsafe environment, unstable payroll, simply horrible.

    Former Employee - Customer Service Representative  in  Colorado Springs, CO
    Former Employee - Customer Service Representative in Colorado Springs, CO

    Pros

    The leased building had a decent restaurant not owned by RYLA.

    Cons

    All levels of management unprofessional from foul language bombs to physical scuffles to wrong info for staff...and this is just the management.

    Advice to ManagementAdvice

    Get HR facts and training. Respect yourselves and the people you work with. Do what you say, say what you do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Good start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bilingual CS  in  Kennesaw, GA
    Current Employee - Bilingual CS in Kennesaw, GA

    Pros

    You gain some experience and it is a good entry level opportunity. If you show leadership you can get higher roles in upcoming projects

    Cons

    This is not a career and it not stable because it is usually short term projects, on the other hand unless you stay long term in a project, this could seem as unstable on your resume

    Advice to ManagementAdvice

    Don't try to be tricky about people's pay

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Temporary inbound call center representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Kennesaw, GA
    Former Employee - Customer Service Representative in Kennesaw, GA

    Pros

    Training was excellent. Fast paced indepth. Yet I left the training room fully prepared to knowledgeably answer caller's questions and service their accounts. Perfect if had been permanent job.

    Cons

    There was NO onsite parking. You had to take a company shuttle from a distant parking lot.

    Advice to ManagementAdvice

    If you can't make onsite parking available add more frequent shuttles.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Decent Experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Kennesaw, GA
    Former Employee - Customer Service Representative in Kennesaw, GA

    Pros

    You automatically work 40 hrs a week.
    Great pay and paid training.

    Cons

    The job not very secure.
    They have a lot of seasonal positions.

    Recommends
    Neutral Outlook
  7.  

    Customer Servive Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA  in  Saraland, AL
    Former Employee - CSA in Saraland, AL

    Pros

    Paid training, good starter job

    Cons

    Production work, software not very user friendly

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    The opportunity to work was fulfilling and rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Kennesaw, GA
    Former Employee - Customer Service Representative in Kennesaw, GA

    Pros

    the flexibilty of the schedule

    Cons

    there really wasn't anything as far as the company was bad except for they stopped giving out bonuses.

    Advice to ManagementAdvice

    keep maintaing the open door policy you had when i was an employee.

    Recommends
    Positive Outlook
  9.  

    Very unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Saraland, AL
    Former Employee - Customer Service Representative in Saraland, AL

    Pros

    None, terrible experience, This company is run in a very hipocritical manner.

    Cons

    Not a safe working environment and very discriminatory

    Advice to ManagementAdvice

    I believe management is the problem

    Doesn't Recommend
    Negative Outlook
  10.  

    Good Luck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Team Lead  in  Kennesaw, GA
    Former Employee - Customer Service Team Lead in Kennesaw, GA

    Pros

    Had a chance to meet some really cool people

    Cons

    not being paid on time or paid correctly,

    Doesn't Recommend
    Neutral Outlook
  11.  

    Quite possibly the worse job I had in my career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Kennesaw, GA
    Former Employee - Customer Service Representative in Kennesaw, GA

    Pros

    Bonus every now and then.

    Cons

    They were very unorganized and messed up our pay almost every pay week

    Advice to ManagementAdvice

    Take classes in management and how to be effective in a leadership position.

    Doesn't Recommend
    Neutral Outlook

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