SAS Shoes Reviews

Updated February 27, 2015
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3.3
12 Reviews
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Recommend to a friend
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Nancy Richardson
4 Ratings

Employee Reviews

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  1. Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cafeteria Worker in Mission Viejo, CA
    Former Employee - Cafeteria Worker in Mission Viejo, CA

    I worked at SAS Shoes

    Pros

    Outstanding management in a service oriented Capacity.

    Cons

    Temporary employment in a training situation

    Advice to ManagementAdvice

    Good

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Mas a menos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Support Team in San Antonio, TX
    Current Employee - Field Support Team in San Antonio, TX

    I have been working at SAS Shoes full-time (more than 3 years)

    Pros

    Easiest job I've ever had. Retail store duties are minimal and allow for more time spent with customers. Most employees (esp. at the factories) appear happy and satisfied with their jobs. Perks at holidays, great discounts for employees, paid vacation, and decent insurance. Excellent training for managers as SAS flies you out to the factory for a week long training at their factories. Opportunity for promotion since SAS is currently restructuring.

    Cons

    No real training manual / program for non management retail employees. No policy and procedures manual in stores for employees and management. Vague and unclear directives on merchandising, discounting for customers, returns and exchanges. Expectation that managers leave their stores to solicit shoes in person to orthopedists and related industries such as restaurants and physical therapists/hospitals. No soliciting is the standard in today's business world and medical professionals are too busy to be convinced to solicit SAS Shoes to their patients...especially when they aren't being wooed by expensive free meals, kick backs, or free / discounted merchandise. ADVERTISE!!! There's no excuse in today's e-world for lack of real marketing. No one travels door-to-door today to sell product...except mary Kay and Avon and everyone knows how that's a hobby industry for stay at home mothers. Total lack of knowledge by corporate on how to conduct promotions and sales. The first question EACH AND EVERY customer asks is, "what kind of discount will you give me?" Or, "what's on sale?" To which the answer often is, "Nothing is on sale." Or, "I don't have the power to just change the price for you. The sticker price is the price and it's what you'll pay if you want the shoe." Inconsistent directives from upper management. Some will say, discount if you think it will close the sale....others will say we do not modify prices for anyone, at any time. It's obvious that SAS sells their shoes to private shoe retailers at very low wholesale prices who price the shoe in their store LOWER than SAS prices shoes in their own retail outlets. This angers customers when you tell them, "Sorry, we don't price match. Yes, I know you can buy the same shoes at so-and-so's discount shoe outlet but the price on the shoe is the price you have to pay here. And why are prices at "Boutique" style stores higher than regular retail stores?! Ridiculous to charge a higher price for the same shoe just because the store appears more posh. No training at all that would help an employee match a style of shoe to the customer's needs (i.e. bunions? Try this style. Plantar faciatis? Try that shoe.). Antiquated method of "inventory". They call it an "audit" ...and inventory of store merchandise is not the same as an audit. They have perfectly good hand-held scanners that can give constantly accurate counts of merchandise but instead, use an ancient method of hand written cards that only give a vague count of how many pairs of a style there are. In other words, they only know a store has "insert number" pair of "x" style shoe...not 2 pairs of this color and style in 7.5 M size. This leads to inconsistencies in having on hand one of each in every length and width. Don't get me started in wrangling with "POS Support" to adjust my levels after tracking down where the error occurred in receiving etc. months or years before I took charge of the store. Corporate level employee job duties make no sense... for example, why am I writing personnel to order "free cookies" to give customers. "Four on the floor" is a ridiculous requirement of employees. Most customers have a very good idea of their needs and what they're about to spend on shoes. Shoving three additional styles on a customer and railroading them into trying on additional styles they're not interested in is a good way to make a customer insist that they can help themselves rather than the interactive shopping experience with an employee. And the purses?! Omg, $300+ for a purse that's basically a leather pouch with no pockets or organization? Much less a free matching wallet to compensate for exorbitant price. If these were couture (DG, CC) then sure, a customer expects that price...but these are plain, dumpy looking bags. So, shoving a bag into a customer's hands will not simply make the customer want to buy the bag after already spending $160 - $210 on a single pair of shoes when that customer is on a fixed income. You're a Texas shoe company....where are the boots? And there are no accessories for men...well, belts and only in certain stores. Where are the high quality wallets for men? The shoe care line doesn't include all shoe care needs. You carry nubuck shoes but no nubuck cleaner?

    Advice to ManagementAdvice

    See above "cons"

    Recommends
    Negative Outlook
    Disapproves of CEO
  3. Initially it was a very rewarding experience.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SAS Shoes

    Pros

    The customers and the feeling that I was able to help fit a customer with a quality product.

    Cons

    Having to sell the product within a very set guideline. I enjoyed chatting with customers but I was told to keep it short.

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  5. Time Warp into the past

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SAS Shoes full-time

    Pros

    Fun activities throughout year for employees.. Casual attire everyday. Company garden for employees is a nice perk.

    Cons

    Very old school. Behind times on technology, family life balance, wages. No real training opportunities or promotional opportunities. Favoritism rules and there are no real performance metrics. Raises are biased and go to upper management. No real retirement. Complainers are blacklisted.

    Advice to ManagementAdvice

    The divisions within company between management vs non management need to be addressed. There needs to be a voice for administrative staff. Prizes should not be a substitute for competitive compensation. More management training. Micromanaging seems to be the ONLY management style. Empower employees.

    Doesn't Recommend
    Neutral Outlook
  6. Shoes

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SAS Shoes

    Pros

    Peopleare ffriendly, great place to work not a job to do. Meet lots of people from all over. Good opportunity

    Cons

    Prices to high, shoes not made the same so you have to deal with angry people at times. Shoes not comfort like should bring

    Advice to ManagementAdvice

    Make softer inserts,freeze prices

  7. SAS Shoes products are well-made, but management needs some serious accountability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SAS Shoes

    Pros

    Customers, co-workers, somewhat decent wage, a weekly paycheck,
    time off, and benefits are great assets in this job

    Cons

    Management at the local and district level needs some serious investigation. All
    managers need to be held accountable for not doing their jobs well both ethically
    and professionally. NO exceptions.

    Advice to ManagementAdvice

    Watch all managers closely to make sure they practice ethical and professional
    behavior. Many do, but some are failing miserably. Make people accountable not only for
    their work but more importantly for their behavior towards others. Most employees detest
    any company that states they have an open-door policy and claims to be professional, ethical,
    fair, advocates for a harmonious workplace, etc. when it's clear that is NOT being
    done. Never ask something of your employees that you are not willing to do yourself.
    Employees who work directly with customers KNOW best what customers want.
    MANAGERS ARE NOT ALWAYS RIGHT BY ANY MEANS.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful

    Worst company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at SAS Shoes full-time

    Pros

    Most of the employees are great for the most part, 100% American made products, occasional bonus depending on business.

    Cons

    Overworked and underpaid, zero work-life balance, incompetent upper management, CEO needs to be removed from role, unfair treatment, over step boundaries, No room for advancement

    Advice to ManagementAdvice

    Managers need to be fully trained and held to higher standards and accountability, better pay in comparison to the market, Compensation for working on weekends if you're M-F only. Fire all senior management and start over!! Promote employees based on the work, not the length of time with the company. Learn the business before making decisions solely based on yourself.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Great Shoes from a Wonderful Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SAS Shoes full-time

    Pros

    Working with nice people, both customers and staff is a huge plus, the pay is adequate,
    the work schedule is fantastic, the company treats employees very well and gives them
    many nice perks that are now rare in business

    Cons

    Not any that come to mind

    Advice to ManagementAdvice

    Employees would like for all SAS stores to have online training available
    if possible to stay up-to-date on store policies and regulations

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Poorly run, small, vindictive people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in New York, NY
    Former Employee - Store Manager in New York, NY

    I worked at SAS Shoes full-time (less than a year)

    Pros

    No brainer job. No benefits. Low pay.

    Cons

    P/T get better treatment than F/T.

    Advice to ManagementAdvice

    Management needs a serious training.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful

    long life with one company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SAS Shoes (more than 10 years)

    Pros

    SAS is a family oriented work place Friendly and homey time of place to work. All the employees are treated as equals.

    Cons

    No regular structure seems as though they are always waiting for a change rather then making change.

    Recommends
    Neutral Outlook

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