SCO Family of Services Reviews

Updated April 9, 2015
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2.5
49 Reviews
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Gail B. Nayowith
17 Ratings

Employee Reviews

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  1. Parent Aide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Parent Aide in New York, NY
    Former Employee - Parent Aide in New York, NY

    I worked at SCO Family of Services full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy job.

    Nice People

    Pay is good if you only have a HS diploma

    Greta work/life balance

    Cons

    Not much possibility to advance if you don't have degrees in social work.

    Advancement requires a Masters degree plus licensing.

    Your quality or intellect is irrelevant, degrees and are required to take license exams.

    After getting expensive degrees, your pay is bad.

    Advice to Management

    Provide more training to employees.

  2. Residence Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Residence Manager
    Current Employee - Residence Manager

    I have been working at SCO Family of Services

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible hours, good experience and training

    Cons

    Low pay, high work volume, often feel unappreciated by upper management

    Advice to Management

    Say thank you more often

  3. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Day Habilitation
    Former Employee - Day Habilitation

    I worked at SCO Family of Services

    Recommends
    Recommends

    Pros

    Earning great experience
    Occasional training is provided
    Work is mostly independent
    Paperwork is minimal

    Cons

    completing paperwork
    Pay is not great
    Driving clients in personal car

    Advice to Management

    Increase trainings

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  5. This should be considered a SHELTER not a TRANSITIONAL HOME for youth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Counselor in Brooklyn, NY
    Current Employee - Family Counselor in Brooklyn, NY

    I have been working at SCO Family of Services

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    During my 4yrs I have met some wonderful staff members.

    Cons

    Misleading to youth looking for help. Focus is primarily on getting funding, not about helping the young people.

    Advice to Management

    Have a heart. Focus on the wellbeing and success of the youth and not so much on money. Appreciate the staff more for the hard work we do.

  6. Poorly run, poorly maintained

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Case Worker
    Former Employee - Case Worker

    I worked at SCO Family of Services

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    1.The clients
    2. Decent benefits
    3. Self-care is a priority

    Cons

    1. Salary is sub-par. This is probably the main reason why there is such a high turnover rate of talent. It is insulting for the amount of work and dedication, along with the pretense to go above and beyond what is expected. The standard appears to be so low for staff/ employee behavior and expectations because the company is so desperate to hold onto staff that they will pretty much allow certain employees to get away with horrendous behaviors such as using foul language toward, humiliating, and verbally abusing clients (who are special needs, keep in mind) and worse. Disciplinary action appears to only be taken depending on whether the family of the client would complain or retaliate (read: they could sue, have involved families).
    2. Poor Management. Job responsibilities are not clearly defined and many employees are burdened with extra work. ALMOST no one takes responsibility for their actions or mistakes; they instead "pass the buck" to others. There is zero management accountability. Let me break it down so it makes more sense: a manager asks an employee to do something and it fails or the results are a disaster... employee's neck is on the line and they are held 100% responsible. Rules are changed at the drop of the hat and staff/ employees are not notified.
    3. The workplace is a disaster. Rats and cockroaches... it's a non-profit but come on.
    4. Mandated reporting responsibilities: working with special needs clients means everyone is a mandated reporter. Working in HUMAN SERVICES means everyone is a mandated reporter. If you report such misconduct by a fellow employee toward a client, you will not remain anonymous. The offending employee will know you reported them, they will be disciplined minimally (depending on the offended client and their demographics) and make your time at the company unpleasant. They will make you feel threatened and unsafe at your workplace and like you did something wrong. The clients' and their rights do not appear to be a priority- the priority is to cover each other and prevent "snitching."

    Advice to Management

    Clean up and clean out. Higher standards, Higher pay will bring in more talent.

  7. A opportunity for growth in social services...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SCO Family of Services

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Although this job is a case management position, it is less stressful than working for preventive services or foster care because the Bridges to Health program only allows each Health Care Integrator to have 6 individual clients.

    Cons

    The work environment was very "catty".

    Advice to Management

    Try harder to enforce a professional work place culture.

  8. Used to be good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SCO Family of Services full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Mostly good people. Workers care about consumers. SCO has a large variety of programs so you have the opportunity to learn a lot. Benefits are good.

    Cons

    This place used to be good and then the ED left. New Interim ED only cares about his programs and doesn't want to be an ED for the whole agency. Wants to cut other departments and programs but can give large raises to his people. Finances are a mess.

    Advice to Management

    Step up and be an ED - you work for everyone not just your own programs. Just because you don't understand it, doesn't mean it's wrong or needs to go.

  9. unit supv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SCO Family of Services

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    there are no positive things about working here.

    Cons

    administration have know idea how to manage staff. they pretend to care about the residents. administration breaks several company policies.l

  10. It was a great experience workingwith this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Manager in Jamaica, NY
    Former Employee - Security Manager in Jamaica, NY

    I worked at SCO Family of Services full-time (more than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits and work life balance worked out well for me.

    Cons

    All timingwasgiving to you and you can go else where for traing and get credit for it.

    Advice to Management

    To continue to have trainig for individual who want to move up.

  11. It was a very supportive environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Planner in Brooklyn, NY
    Current Employee - Case Planner in Brooklyn, NY

    I have been working at SCO Family of Services full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great staff, warm, and supportive. Room for growth.

    Cons

    Lack of staff, which provides tremendous stress to.employees who are overworked.

    Advice to Management

    Acknowledge hard-work.

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