SDL Reviews

Updated September 16, 2014
Updated September 16, 2014
108 Reviews
2.8
108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark Lancaster
43 Ratings

Review Highlights

Pros
  • Good work-life balance, social benefits, company is very well visible among its competitors (in 5 reviews)

  • Many of the on the ground workers are great people and dedicated to their work (in 5 reviews)


Cons
  • Insane turnover, mostly because some upper management (i (in 7 reviews)

  • Long hours, salary not very high (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Nonstop work, little recognition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager - Localization
    Former Employee - Project Manager - Localization

    I worked at SDL full-time for more than a year

    Pros

    Company provides entry-level experience in Localization.

    Cons

    Long hours, low pay, little recognition. HIGH TURNOVER.

    Advice to ManagementAdvice

    Reward and keep your best employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Archaic business ethic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Superior, CO
    Current Employee - Anonymous Employee in Superior, CO

    I have been working at SDL full-time for more than 5 years

    Pros

    Some of the brightest and most interesting people I have worked with. Possibility to create change within the company. Decent benefits. Free coffee. Over all, slowly (very slowly) getting better, over the past several years...

    Cons

    Internal change will always be met with resistance. Sorely lacking company culture and loyalty. Disconnect within the internal lines of communication as a whole company. No motivating factors or incentives for employees to achieve.

    Advice to ManagementAdvice

    This company has many resources which would allow the company to be successful, incentivize employees to go above and beyond. Currently there is absolutely no reason for anyone to do anything but match the status quo other than personal achievment. This company should be about empowering the employee, not by amusing the VPs of their whimsical wants.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Learn new things every day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Tester  in  Superior, CO
    Current Employee - Software Tester in Superior, CO

    I have been working at SDL as a contractor for more than a year

    Pros

    Diverse culture. Interesting young people in team.

    Cons

    Intense workload. Do not care about employee's growth.

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Great organization with tremendous potential!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing
    Current Employee - Marketing

    I have been working at SDL full-time for less than a year

    Pros

    Great people, management that is very employee focused, executive transparency, solid vision, room to grow for employees, great leadership. The office culture is extremely positive with a team focused mentality, and BBQ's, and snacks and office meetings.

    Cons

    I have not yet seen any as of yet

    Advice to ManagementAdvice

    Continue the great work, the shift the company has gone through is working, the leadership team that's in place is one of the best I have ever seen!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good company, Leader in the space

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at SDL full-time for more than 5 years

    Pros

    Leader in the space. Interesting technology and services. Open communications with management. Recent restructure appears to be effective. Relaxed.

    Cons

    Not a lot of growth opportunity. Not a a lot of collaboration between division, which is too bad because there is a ton of synergy that could bring about many new large cross sell opportunities. This has tried to be fixed over the year, but still isn't quite there.

    Advice to ManagementAdvice

    Continue to harp on fostering a more collaboration across division.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    SDL is a highly political organization with some very strong products and services.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Boston, MA
    Former Employee - Sales in Boston, MA

    I worked at SDL full-time for more than 3 years

    Pros

    Very strong product lines. Awesome policies towards vacation/time off. Stable business. If this company could get out of it's own way there is a chance that they could be a REAL player in the CX space.

    Cons

    Bureaucracy like you read about in books. I'm not sure I've ever heard of anyone getting promoted.

    A lot of people simply come to work at 9 and leave at 5. Not a very driven organization.

    Advice to ManagementAdvice

    Collaborate more. Think long term with long term technical interrogations.

    This company is not a good fit for ambitious people.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Top heavy management, no interest in supporting employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Superior, CO
    Former Employee - Project Manager in Superior, CO

    I worked at SDL full-time for more than a year

    Pros

    Great colleagues, good benefits, good office culture.

    Cons

    Poor compensation, little mobility, middle management has little actual control, lack of support, impossible to take vacation, expected to work around the clock for clients, arbitrary scores in "reviews", no real focus on growth and development, ancient technologies make the job difficult, high turnover, expectations not lined up with compensation

    Advice to ManagementAdvice

    Invest in Language Services--there are easy technological solutions to make Project Management jobs less time-intensive. Hire the right people, don't expect Project Managers to double as trainers without pay. Introduce merit-based bonuses, don't prime specific people to move up and take all the money from the "salary increase" pot and tell other employees there isn't enough to go around.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Management Mis-steps

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Superior, CO
    Current Employee - Account Manager in Superior, CO

    I have been working at SDL full-time for more than a year

    Pros

    Solid reputation within localization industry. Customers say service and quality is strongest in industry. Overall customer experience management that gives customers overall global approach.

    Cons

    Reporting into a manager who can not be trusted or provide direction to team. Shot gun approach rather than focusing on a strategy and see where it goes. Commission plan is not set up for success.

    Advice to ManagementAdvice

    Build a foundation of trust within teams. Have remote management meet with teams on a more regular basis.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Content&Analytics division is a professional, senior and committed division. I'm happy here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SDL full-time

    Pros

    Collegues, salary, freedom under responsibility, comission plan

    Cons

    The interior design in our office spaces could be modernized.

    Advice to ManagementAdvice

    Invest more for employees to feel happy about the office environment

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Wakefield, MA
    Current Employee - Financial Analyst in Wakefield, MA

    I have been working at SDL full-time for less than a year

    Pros

    Great team environment and awesome managers. Reorganization of the company was tough on some employees, but the big picture is to create one great SDL. My Team goes on lunches and does activities that SDL sometimes funds. We also have regular company updates hosted by the CEO and Chief Executives. Most importantly, your voice is heard no matter your role at SDL. I have never felt that I couldn't speak up for fear that what I was saying wouldn't matter.

    Cons

    Sometimes I get cold in the office, thats about as bad as it gets. They give us all personal space heaters. I really enjoy working here.

    Advice to ManagementAdvice

    Keep up the company updates and explanations to what the company is striving for next.

    Recommends
    Positive Outlook
    Approves of CEO

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