SDL Reviews

Updated August 27, 2014
Updated August 27, 2014
106 Reviews

2.8
106 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark Lancaster
41 Ratings

Review Highlights

Pros
  • Good work-life balance, social benefits, company is very well visible among its competitors (in 5 reviews)

  • Many of the on the ground workers are great people and dedicated to their work (in 5 reviews)


Cons
  • Insane turnover, mostly because some upper management (i (in 7 reviews)

  • Long hours, salary not very high (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Archaic business ethic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Superior, CO
    Current Employee - Anonymous Employee in Superior, CO

    I have been working at SDL full-time for more than 5 years

    Pros

    Some of the brightest and most interesting people I have worked with. Possibility to create change within the company. Decent benefits. Free coffee. Over all, slowly (very slowly) getting better, over the past several years...

    Cons

    Internal change will always be met with resistance. Sorely lacking company culture and loyalty. Disconnect within the internal lines of communication as a whole company. No motivating factors or incentives for employees to achieve.

    Advice to ManagementAdvice

    This company has many resources which would allow the company to be successful, incentivize employees to go above and beyond. Currently there is absolutely no reason for anyone to do anything but match the status quo other than personal achievment. This company should be about empowering the employee, not by amusing the VPs of their whimsical wants.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great organization with tremendous potential!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing
    Current Employee - Marketing

    I have been working at SDL full-time for less than a year

    Pros

    Great people, management that is very employee focused, executive transparency, solid vision, room to grow for employees, great leadership. The office culture is extremely positive with a team focused mentality, and BBQ's, and snacks and office meetings.

    Cons

    I have not yet seen any as of yet

    Advice to ManagementAdvice

    Continue the great work, the shift the company has gone through is working, the leadership team that's in place is one of the best I have ever seen!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good company, Leader in the space

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at SDL full-time for more than 5 years

    Pros

    Leader in the space. Interesting technology and services. Open communications with management. Recent restructure appears to be effective. Relaxed.

    Cons

    Not a lot of growth opportunity. Not a a lot of collaboration between division, which is too bad because there is a ton of synergy that could bring about many new large cross sell opportunities. This has tried to be fixed over the year, but still isn't quite there.

    Advice to ManagementAdvice

    Continue to harp on fostering a more collaboration across division.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    SDL is a highly political organization with some very strong products and services.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Boston, MA
    Former Employee - Sales in Boston, MA

    I worked at SDL full-time for more than 3 years

    Pros

    Very strong product lines. Awesome policies towards vacation/time off. Stable business. If this company could get out of it's own way there is a chance that they could be a REAL player in the CX space.

    Cons

    Bureaucracy like you read about in books. I'm not sure I've ever heard of anyone getting promoted.

    A lot of people simply come to work at 9 and leave at 5. Not a very driven organization.

    Advice to ManagementAdvice

    Collaborate more. Think long term with long term technical interrogations.

    This company is not a good fit for ambitious people.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Management Mis-steps

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Superior, CO
    Current Employee - Account Manager in Superior, CO

    I have been working at SDL full-time for more than a year

    Pros

    Solid reputation within localization industry. Customers say service and quality is strongest in industry. Overall customer experience management that gives customers overall global approach.

    Cons

    Reporting into a manager who can not be trusted or provide direction to team. Shot gun approach rather than focusing on a strategy and see where it goes. Commission plan is not set up for success.

    Advice to ManagementAdvice

    Build a foundation of trust within teams. Have remote management meet with teams on a more regular basis.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Content&Analytics division is a professional, senior and committed division. I'm happy here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SDL full-time

    Pros

    Collegues, salary, freedom under responsibility, comission plan

    Cons

    The interior design in our office spaces could be modernized.

    Advice to ManagementAdvice

    Invest more for employees to feel happy about the office environment

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Wakefield, MA
    Current Employee - Financial Analyst in Wakefield, MA

    I have been working at SDL full-time for less than a year

    Pros

    Great team environment and awesome managers. Reorganization of the company was tough on some employees, but the big picture is to create one great SDL. My Team goes on lunches and does activities that SDL sometimes funds. We also have regular company updates hosted by the CEO and Chief Executives. Most importantly, your voice is heard no matter your role at SDL. I have never felt that I couldn't speak up for fear that what I was saying wouldn't matter.

    Cons

    Sometimes I get cold in the office, thats about as bad as it gets. They give us all personal space heaters. I really enjoy working here.

    Advice to ManagementAdvice

    Keep up the company updates and explanations to what the company is striving for next.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Content SDL employee!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SDL full-time for more than a year

    Pros

    Great benefits and pay, team cohesion is like a family. Company is very flexible and willing to assist you in any questions that you might have.

    Cons

    Understanding the complexity of the various products they offer.

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Joined a company I think is positioned for big growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing  in  Wakefield, MA
    Current Employee - Marketing in Wakefield, MA

    I have been working at SDL full-time for less than a year

    Pros

    All the basics are here - good pay, good people, good benefits, etc. But you can find that in a lot of places. What I really like is where we are positioned in the marketplace and the opportunity in front of us. SDL has great products with strong competitive advantage - and they are getting better with integration. Management understands the challenges and opportunities in front of us and I see their actions backing up their strategy to help us grow.

    Cons

    This company has been through a lot of change in the past 18 months (some of it very tough for the people here - as a reader of these reviews has probably seen). And there are still things that need to be fixed and some people who carry some baggage from past experiences - and they likely have good reasons to. But so far I haven't seen any of that get in the way of us moving forward.

    Advice to ManagementAdvice

    Believe in your Vision and Strategy and keep investing in the people that will make it happen.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    not a grown up company; not a startup either

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SDL full-time for more than 3 years

    Pros

    coworker are nice, friendly, and good to work with.

    Cons

    constantly changing corporate direction
    too many chiefs and not enough people to do the actual work
    lots of politics
    poor communication

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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