SDL

  www.sdl.com
  www.sdl.com

SDL Reviews

Updated November 25, 2014
Updated November 25, 2014
119 Reviews
2.9
119 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark Lancaster
49 Ratings

Review Highlights

Pros
  • Good work-life balance, social benefits, company is very well visible among its competitors (in 6 reviews)

  • For the most part, very nice people (in 7 reviews)


Cons
  • Upper management passes you on the hallway and never say "Hello" or look at you (in 9 reviews)

  • Expected to work incredibly long hours, no rewards (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager - Localization in Superior, CO
    Current Employee - Project Manager - Localization in Superior, CO

    I have been working at SDL full-time (more than an year)

    Pros

    Wonderful people, responsibility at all levels, client interaction, global communication, flexibility schedules, average working hours, ability to make a difference at any level, great benefits (health insurance could not be better, good vacation package, 401k).

    Cons

    Lots of changes over time, seems to be on right track.

    Advice to ManagementAdvice

    Cross train more on technology.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not a nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SDL

    Pros

    You can learn something about the industry. Get a little experience.

    Cons

    -Work long hours with very little pay or recognition.
    -A lot of smart people but very hostile environment. People don't like to help others and are very unfriendly. Upper management passes you on the hallway and never say "Hello" or look at you.
    -Everyday they hire people with lower and lower salaries. Young people with no experience.

    Advice to ManagementAdvice

    Change company culture.

    Doesn't Recommend
    No opinion of CEO
  3. 1 person found this helpful  

    Nonstop work, little recognition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager - Localization
    Former Employee - Project Manager - Localization

    I worked at SDL full-time (more than an year)

    Pros

    Company provides entry-level experience in Localization.

    Cons

    Long hours, low pay, little recognition. HIGH TURNOVER.

    Advice to ManagementAdvice

    Reward and keep your best employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    So far so good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Chief Cook and Bottle Washer in Wakefield, MA
    Current Employee - Chief Cook and Bottle Washer in Wakefield, MA

    I have been working at SDL full-time (less than an year)

    Pros

    Have worked at SDL for less than a year. Mostly positive feedback so far. The company is flexible for those who have families and may need to pick up/drop off children. Goals given to achieve quota are attainable. No "Micro-Managing" Staff in Wakefield all very friendly. Company philosophy to change is slow going but headed in a good direction. The future will be interesting if nothing else. Poised to be a leader in CXM

    Cons

    Changes are fast and furious. If you don't like something wait a few days chances are it will change. (Although they are working on making the company better so most changes are positive here, just many of them.
    Meetings, way too many. Management is a little reactive rather than proactive.
    If your looking for recognition SDL is not the place for you. Pay is good I'm happy with that.

    Advice to ManagementAdvice

    Recognize the leaders in your company on all levels with recognition. Incentive programs for employees,

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Lack of business ethics and empathy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Superior, CO
    Former Employee - Anonymous Employee in Superior, CO

    I worked at SDL full-time

    Pros

    Co-workers were good
    Lower-level team management was engaged
    Plenty of opportunities to learn new products and cultures

    Cons

    Company exploits workers by classifying full-time workers as contractors
    When confronted with legal/ethical issues they are shrugged off by HR/management
    Full-time employment held out as a carrot for "the future"
    No benefits, no health care
    Workers expected to work overtime for the same hourly rate due to contractor status
    Originally hired on as an "employee" but still lacking benefits, but at least getting traditional overtime rates
    Serious split between regular workers and upper management - upper management was often unseen and unheard from
    Lack of any sort of transparency

    Advice to ManagementAdvice

    Treat your workers fairly, do not try to exploit them. Listen to the concerns of your employees and discuss how those concerns will be acted upon. There are lots of good people at the company, but they will continue to leave regularly if they are not treated well.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Learn new things every day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Tester in Superior, CO
    Current Employee - Software Tester in Superior, CO

    I have been working at SDL as a contractor (more than an year)

    Pros

    Diverse culture. Interesting young people in team.

    Cons

    Intense workload. Do not care about employee's growth.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Archaic business ethic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Superior, CO
    Current Employee - Anonymous Employee in Superior, CO

    I have been working at SDL full-time (more than 5 years)

    Pros

    Some of the brightest and most interesting people I have worked with. Possibility to create change within the company. Decent benefits. Free coffee. Over all, slowly (very slowly) getting better, over the past several years...

    Cons

    Internal change will always be met with resistance. Sorely lacking company culture and loyalty. Disconnect within the internal lines of communication as a whole company. No motivating factors or incentives for employees to achieve.

    Advice to ManagementAdvice

    This company has many resources which would allow the company to be successful, incentivize employees to go above and beyond. Currently there is absolutely no reason for anyone to do anything but match the status quo other than personal achievment. This company should be about empowering the employee, not by amusing the VPs of their whimsical wants.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great organization with tremendous potential!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing
    Current Employee - Marketing

    I have been working at SDL full-time (less than an year)

    Pros

    Great people, management that is very employee focused, executive transparency, solid vision, room to grow for employees, great leadership. The office culture is extremely positive with a team focused mentality, and BBQ's, and snacks and office meetings.

    Cons

    I have not yet seen any as of yet

    Advice to ManagementAdvice

    Continue the great work, the shift the company has gone through is working, the leadership team that's in place is one of the best I have ever seen!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good company, Leader in the space

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at SDL full-time (more than 5 years)

    Pros

    Leader in the space. Interesting technology and services. Open communications with management. Recent restructure appears to be effective. Relaxed.

    Cons

    Not a lot of growth opportunity. Not a a lot of collaboration between division, which is too bad because there is a ton of synergy that could bring about many new large cross sell opportunities. This has tried to be fixed over the year, but still isn't quite there.

    Advice to ManagementAdvice

    Continue to harp on fostering a more collaboration across division.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Top heavy management, no interest in supporting employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Superior, CO
    Former Employee - Project Manager in Superior, CO

    I worked at SDL full-time (more than an year)

    Pros

    Great colleagues, good benefits, good office culture.

    Cons

    Poor compensation, little mobility, middle management has little actual control, lack of support, impossible to take vacation, expected to work around the clock for clients, arbitrary scores in "reviews", no real focus on growth and development, ancient technologies make the job difficult, high turnover, expectations not lined up with compensation

    Advice to ManagementAdvice

    Invest in Language Services--there are easy technological solutions to make Project Management jobs less time-intensive. Hire the right people, don't expect Project Managers to double as trainers without pay. Introduce merit-based bonuses, don't prime specific people to move up and take all the money from the "salary increase" pot and tell other employees there isn't enough to go around.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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