SEGA of America Reviews

Updated September 19, 2014
Updated September 19, 2014
21 Reviews
2.8
21 Reviews
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John Cheng
4 Ratings

Employee Reviews

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  1.  

    I like the people, but we're at the mercy of people who are far removed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at SEGA of America full-time (more than 8 years)

    Pros

    The people that work here are great for the most part. Everyone is happy to help each other, and not many try to dump work onto others. At least not at this branch.

    Cons

    Forecast doesn't look great. There doesn't seem to be much opportunity for growth.

    Advice to ManagementAdvice

    Fight harder for what you believe in. Push a product if you truly believe in it. If you need a bigger staff, justify it and make it happen. You're team will back you up.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    A Melting Pot that Melted Products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Tester in San Francisco, CA
    Former Employee - QA Tester in San Francisco, CA

    I worked at SEGA of America as a contractor (more than an year)

    Pros

    Employees were awesome and friendly although we were very segmented off into our departments with poor communication. The US office was all about working together and making the best we could, despite harshness from the outside.

    Cons

    Lots of disorganization and internal office politics conflicted the productivity level. Also lots of animosity across different departments. The anxiety of security also affected work on a negative level. As it was my first established publisher QA gig, I didn't know what to expect. But coming from a background that is more varied now, I could see the weaknesses that were all around SEGA. SEGA Japan and Europe were more of focuses until the mass layoffs and it seems they still are focused on those other regions now.

    Advice to ManagementAdvice

    Integrate the entire process of game development more and have respect for those that work there. Considering contractors as people too would greatly improve productivity and efficiency.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Sega is a company where good people go to waste their careers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at SEGA of America full-time (more than 3 years)

    Pros

    There are some genuinely good people there (or there were good people there - recent layoffs have gutted the place). Benefits are OK and work/life balance is OK. It is great to work with well-known brands like Sonic and Crazy Taxi.

    Cons

    It is a Japanese run company. It is impossible to get anything (and I mean ANYTHING) done in the US side of the business because the Japanese execs mistrust the US execs. Its a long term problem within Sega and it has caused them to miss so many great opportunities. You know how you keep on reading about Sega's gloried past? This is why its in the "past" - there's nothing left there now.
    The HR staff will go out of their way to enforce arcane rules that have no bearing on real-world problems.
    And forget trying to install anything on your computer - the IT staff refuses to let you use programs like Skype, even when they will save the company money.

    Advice to ManagementAdvice

    1. Develop a strategy. Stop being a 'has been' company and start being part of the future. You've got great IP, now do something with it!
    2 Listen to your employees - they are actually some smart people who work there
    3. Be agile - be quick but make decisions and stick to them.
    4. STOP changing direction every 3 months.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Like a family, with all the good and bad that implies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SEGA of America full-time (more than 5 years)

    Pros

    SEGA employees are generally fantastic, and tight-knit like a family. People genuinely like each other, often hanging out after work and on the weekends together.

    Cons

    You know that one eccentric uncle that every family has? SEGA has some too. They come in different forms, but often you have to mange upward/around them in order to get things done.

    Advice to ManagementAdvice

    Stop re-organizing every 30 seconds. The problems this company has won't be solved with that.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Shifting company priorities are poisoning the culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at SEGA of America full-time (more than 5 years)

    Pros

    Camaraderie. The staff and middle/upper-middle management all get along really well. When deep cuts occur, you can expect a director or senior director to open a tab at the bar.

    Deep cuts sometimes leave vacancies, which can provide opportunities for advancement. However, don't expect to be paid close to what the individual you're replacing was.

    Benefits package. For those lucky enough to move from temp/contract to full time, the benefits package is entirely decent.

    Cons

    Increased pressure. There is a new directive that everyone be 100% busy 100% of the time. It's pressing people to invent busy work for themselves so they never appear to be dawdling, or risk getting the stink eye from the new VP as he helicopters around the office.

    Deteriorating morale. The new oppressive environment, the constant fear that you'll be the next to go. It's poisoning the camaraderie that was always the saving facet of this company. Everyone is on edge, everyone is fearful. No amount of enthusiastic floor speeches are going to keep people happy when they're constantly looking over their shoulder and waiting on the axe to fall.

    Poor compensation. At all but the top-most levels, SEGA America pays about 60% to 70% of what you can expect at another publisher.

    Advice to ManagementAdvice

    Stop penalizing the staff for high level mismanagement. There is a refusal to invest in anything but high risk AAA projects, a hesitance to diversify or expand the company's line up. The company's "pride" won't mean anything when the doors are shuttered and the lights go out.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Quality Assurance/CS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance/CS in San Francisco, CA
    Former Employee - Quality Assurance/CS in San Francisco, CA

    I worked at SEGA of America full-time (more than 5 years)

    Pros

    - Great coworkers to be around with

    Cons

    - Treated like a number
    - Suck ups get to stay longer than hard and dedicated workers
    - No Benefits
    - Low Pay for California

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    very great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SEGA of America as a contractor

    Pros

    it is the best place

    Cons

    Not that i know of

    Recommends
  9.  

    Great people, management issues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at SEGA of America full-time (more than 3 years)

    Pros

    Work with smart, passionate people. Good work/life balance.

    Cons

    A little behind the market in compensation. The business moves a little slow, and new ideas can be hard pressed to gain approval.

    Advice to ManagementAdvice

    Move faster, communicate better. Stop playing regional games.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Better management and SEGA is great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Producer in San Francisco, CA
    Former Employee - Producer in San Francisco, CA

    I worked at SEGA of America full-time (more than an year)

    Pros

    THe people, the teams and the history

    Cons

    Management...its always the same. They manage thru fear and threats...why can't we get good managers?

    Advice to ManagementAdvice

    Learn how to hire people who care about the team AND the product...not just themselves and the product.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Going nowhere...slowly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in San Francisco, CA
    Former Employee - Director in San Francisco, CA

    I worked at SEGA of America full-time (more than 5 years)

    Pros

    Benefits, Good colleagues and great team. Was great and very exciting at the time of the 2005 reset...but...

    Cons

    ...the reset ran out of steam and the products didn't sell. Some didn't sell because they weren't any good and that wasn't addressed by many people involved, but there were plenty of products that were good too. While the market does play a role in this I have to say that it's not fully to blame. Most problem products weren't righted and the organization in general just didn't collectively have its stuff together to change that. It wasn't for lack of good people or even processes, it largely appears that the output from such things was ignored or people even covered problems up fearing their own failures would see them out the door.

    The big downside of working at Sega America is of course having to work with Sega of Japan and Sega Europe, in particular having to work under the management from SOE over the last several years...which let's face it, hasn't worked out and on reflection appears to have not been a good idea. Yes, I'm biased...but it's also true isn't it?

    There are some great people within those overseas places yes, but there are also many failures, politicians and ineffective managers (managers, directors and VP's) too. SOJ typically falls in line with what you'd expect of any Japanese company, essentially an organization that looks down on anyone who is not Japanese. Racism. There, I said it.

    As for SOE. The management (particularly that which has been managing or overseeing the entire Sega West business) has run the entire thing into the ground. A lot of those same people appear to have been doing nothing but empire building for themselves and instead of trying to make the business work have been securing themselves.

    Better people were ousted unnecessarily in order to pave the way for such empire building. I'm happy for the recent change of guard at Sega West, but it hasn't really gone far enough and we needed more directors, leadership and decision making back at SOA if only to curb the lack of insightful direction, decision making and interfering from overseas. Why? Those involved just didn't understand the problems from afar, thus couldn't fix them.

    Ultimately it's been difficult to get any products, business or other efforts off of the ground because of the stalemate and lack of decision making in place and we lost so many good people because of that. There's a lot of reason to not work there nowadays. It's a good gig to have if you don't have anything else going on of course, but that's as far as I'd recommend working there.

    Advice to ManagementAdvice

    Make some decisions. Grow the business, but don't fear cancelling products that are not meeting expectations, it will at least allow you to double down on the winners. Put some local leadership in place to represent SOA and sever this ridiculous leash that SOE has. It hasn't worked out so change it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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