SELLBYTEL Group Reviews

Updated August 26, 2015
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2.8
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SELLBYTEL Group Founder, CEO & Chairman Michael Raum
Michael Raum
17 Ratings

Pros
  • good location, good parking condition, reputable office building (in 3 reviews)

  • There aren't any pros, but at least it paid my bills (in 2 reviews)

Cons
  • FYI This is just an ordinary Call center (in 3 reviews)

  • no career opportunities monotonous work (stress and boredom exchanges) (in 3 reviews)

More Pros and Cons

83 Employee Reviews

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  1. Helpful (8)

    Good call center, but don't expect a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at SELLBYTEL Group full-time

    Pros

    - 9-5 job, you don't have to worry abour work-life balance, - they have many diverse project, you can change from one to another - pretty well organized, good salary (depends on the project, sometimes it can be so-so) - some (limited) training opportunites

    Cons

    - no career path, very limited development opportunities - your salary stays pretty much the same, a lot depends also on the bonus


  2. Cheap call center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Barcelona (Spain)
    Former Employee - Anonymous Employee in Barcelona (Spain)
    Doesn't Recommend
    Neutral Outlook

    I worked at SELLBYTEL Group (More than a year)

    Pros

    There are some interesting projects where you can learn a lot. You get to meet people from all over the world and the salary is decent.

    Cons

    Company doesn't protect you at all in case the project closes. Many people are selected randomly, based on their language skills, not proffessional background. There are constant changes depending on the client's need, lack of stability in some projects.

    Advice to Management

    Choose carefully people you promote, not only seniority counts!


  3. Helpful (3)

    you need a job, you speak a language, you get a job in sbt

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner Account Manager in Prague (Czech Republic)
    Current Employee - Partner Account Manager in Prague (Czech Republic)
    Doesn't Recommend
    Positive Outlook

    I have been working at SELLBYTEL Group full-time

    Pros

    job opportunities, international cooperation, decent salary

    Cons

    poor training, no work ownership, many nonsense positions, lack of initiative, no teamwork

    Advice to Management

    guys, ask your people who they are and what they need. we can work on anything given that we respect each other, have some future ahead and space for deliver and development. for me, you're killing the fresh young minds.


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  5. Overall a good company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work Force Manager in Barcelona (Spain)
    Current Employee - Work Force Manager in Barcelona (Spain)
    Recommends
    Positive Outlook

    I have been working at SELLBYTEL Group full-time (More than 3 years)

    Pros

    Sellbytel is a company with a very international working environment and great possibilities to grow and develop professionally.

    Cons

    The compensation and benefits are on the low side.


  6. Helpful (1)

    Not bad for short term work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Advisor in Barcelona (Spain)
    Current Employee - Product Advisor in Barcelona (Spain)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SELLBYTEL Group full-time (Less than a year)

    Pros

    very nice collegues, good office location, office is good, each person has enough work space, the working environment isn't stressful, very good balance life\work, the possibility to get vacation when you want

    Cons

    there is lack of organization, some projects are very chaotic LOW SALARY and no normal bonus structure. Basically, the fact you get your bonus isn't based on anything. You can work hard the whole month and at the end you get your basic salary, which for some projects is really low, This thing affects a lot your motivation. Sometimes people who don't have capabilities and desire to work are promoted to higher positions. They demand high results, positive attitude and being nice with all customers but with this workflow organization and attitute to employees you get indifferent to your work. Boring routine with no carreer opportinities.

    Advice to Management

    Work on motivational aspect. Your employess loose all their motivation after working few months in the company. That isn't ok.


  7. Absolutely horrific Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Kuala Lumpur (Malaysia)
    Current Employee - Inside Sales Representative in Kuala Lumpur (Malaysia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Self Proclaimed MNC, but does not meet the standards of even a small company.

    Cons

    Have no ethics of Work. No Job protection. Managers and HR are really inexperienced and sometimes have childish behavior. If feedback is given to improve they make sure they will make your life a living hell as long as you work under them. In case if you try to change your job or try to move to a different company they will for sure make it as difficult as possible for you to join any other company. They will refuse to give NOC and Release letter for no good reason (Even though this is illegal). They never pay commission on time and blame the client for it, where in the client has admitted that 100% salary is already paid to Sellbytel every month on time. The only way your life is going to be easy here is if you keep buttering up your manager and keep saying yes to all of his/her demands and ideas. If anyone who really wants to join this company, i would request you to please do a thorough background check and check the history of this organisation.

    Advice to Management

    Dont have any. As this management is not the ones that they listen to any feedback. There has been incidents where few of my colleagues were terminated because they asked for their commission to the management!


  8. Customer Service at Mango

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SELLBYTEL Group full-time

    Pros

    Different schedules, lots of projects

    Cons

    Gladys Pages is the worse Managers her way to talk to people is yelling and she do not respect anyone.

    Advice to Management

    I really like sellbytel but i do not understand how are ok working with a person like her.


  9. Sellbytel

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HP PPS IPBM in Barcelona (Spain)
    Former Employee - HP PPS IPBM in Barcelona (Spain)

    I worked at SELLBYTEL Group full-time (More than a year)

    Pros

    It's a Job. The projects have potential but are not helped by poor management, substandard technical equipment and poor training and infrastructure. The job has no overtime and is easy. great for a starter or someone passing through Barcelona on a short term basis.

    Cons

    Management are unprofessional, untrained and under-qualified. They express favouritism to staff, especially the good looking ones and have no business or technical background or grounding so are totally incompetent. Atmosphere on projects is bad, moral of staff low and bonus structures on projects is inconsistent. Salary for the responsibility is very low. Overall, if you have a choice, avoid this company.

    Advice to Management

    Learn how to manage. Do some courses.


  10. ´just a number´ employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Barcelona (Spain)
    Former Employee - Anonymous Employee in Barcelona (Spain)

    I worked at SELLBYTEL Group full-time (More than a year)

    Pros

    Mostly good vibes within the teams - among colleagues. Good place to get some social contacts when you´re starting your life in Barcelona.

    Cons

    Although you may expect anyway to be just a number in a call center, this is already the most positive description, most optimistic interpretation. In this company, anyone can get fired WITHOUT severance pay, regardless of many years of loyal employment, maternity leave, illness....You´ll need a lawyer to get what you´re entitled too. Structure is strictly hierarchical, you do as you told to and shouldn´t think. No interest in feedback. Expect a childish treatment. Wages low and depending on the project / contractor / team you work in, possibly significantly lower than the standard and average for these kind of jobs.


  11. Good project, good oportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative and SME in Barcelona (Spain)
    Current Employee - Customer Service Representative and SME in Barcelona (Spain)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Depending on the project they work good. I was lucky.

    Cons

    Difference of treatment between persons

    Advice to Management

    Give more value to your company



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