SELLBYTEL Group

  www.sellbytel.com
  www.sellbytel.com

SELLBYTEL Group Reviews

Updated November 24, 2014
Updated November 24, 2014
39 Reviews
2.8
39 Reviews
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Michael Raum
6 Ratings

Employee Reviews

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  1.  

    Good call center, but don't expect a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SELLBYTEL Group full-time

    Pros

    - 9-5 job, you don't have to worry abour work-life balance,
    - they have many diverse project, you can change from one to another
    - pretty well organized, good salary (depends on the project, sometimes it can be so-so)
    - some (limited) training opportunites

    Cons

    - no career path, very limited development opportunities
    - your salary stays pretty much the same, a lot depends also on the bonus

    Recommends
    Neutral Outlook
  2.  

    Nice location, but salary is very little and bonus is not as promised.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Generation in Kuala Lumpur (Malaysia)
    Current Employee - Lead Generation in Kuala Lumpur (Malaysia)

    I have been working at SELLBYTEL Group full-time (less than an year)

    Pros

    - Good location (The Intermark building) close to LRT
    - Projects are mostly from blue chip companies, good on your resume

    Cons

    - Salary is below market standard
    - Hard to get Bonus approval, very tricky management situation
    - Okay for 1 year stay, more than that not worth the time spent
    - No prospect for personal development

    Advice to ManagementAdvice

    Please be transparent on the pay scheme, deliver what promised on the contract.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    new and good experience

    Current Employee - Anonymous Employee in Barcelona (Spain)
    Current Employee - Anonymous Employee in Barcelona (Spain)

    I have been working at SELLBYTEL Group as a contractor (less than an year)

    Pros

    international company; always helps the employers;pays on time

    Cons

    too many departments to get an answer; should give better training;local national laws

    Advice to ManagementAdvice

    better intranet; better communication and training

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  5.  

    outsourcing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Barcelona (Spain)
    Current Employee - Account Manager in Barcelona (Spain)

    I have been working at SELLBYTEL Group full-time (more than an year)

    Pros

    good environment,a lot of young people

    Cons

    outsourcing,the client always have reason

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    old fashioned call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SELLBYTEL Group full-time (less than an year)

    Pros

    Enables good work life balance. No overtime hours required. Overall easy job.

    Cons

    Very loud open space with small tables and small working space. Job content changed within of six months dramatically.

    Advice to ManagementAdvice

    Changing every day the direction isn´t the right thing!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    A company offering limited opportunities, having the luck to be located in Barcelona

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Google Applications B2B Support Advisor in Barcelona (Spain)
    Current Employee - Google Applications B2B Support Advisor in Barcelona (Spain)

    I have been working at SELLBYTEL Group full-time (more than an year)

    Pros

    Location: I'm working in Sellbytel BCN, next to Glories square and the location is amazing; right in front of a big shopping-mall, close to two metro stations, many nice places where to eat in the surroundings. The building too is nice, with lovely views.

    Workmates: in the Google Apps support you work in a multicultural environment with many young people from different countries and cultures.

    Cons

    - Not many career opportunities. Sometimes I've seen that if you've got some friends in the management (or your're a relative) you can have a good career, anyway it's definitely not a place where meritocracy rules.

    - Management with a really limited vision: management is all focused on productivity and short-term results, without having a more complete vision and long-term plans. The limited capacity of planning then creates tensions, growth crisis and affects a lot the quality of the work conditions. The're might be very stressful days with a lot of pressure due to not well-planned choices made at management level, that workers are asked to patch.

    - Low pays compared to the experience and skills that one might have acquired after some months working in a position. Seniority is not really considered, you can work there for years and have same salary (or even less, considering bonuses) as you started.

    - Many times, to increase productivity, people with almost no technical knowledge are hired, then they receive a few days training and they are pushed online, starting supporting complex products about which they don't have more than superficial knowledge. And this compromises results and create issues at different levels. There's too big pressure to grow without getting stability and a knowledgeable crew.

    Advice to ManagementAdvice

    Stop rushing and focus on the stability of the project; take more care of employees conditions, starting from the salaries and contracts. Try to put yourself more in the shoes of employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Good opportunity for youth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Agent in Barcelona (Spain)
    Current Employee - Technical Support Agent in Barcelona (Spain)

    I have been working at SELLBYTEL Group full-time (more than an year)

    Pros

    A great international environment, Nice location in the center of the city, Nice office in a new building.

    Cons

    I do not recommend the company if you seek a job with opportunities to make a career, is a call center.

    Advice to ManagementAdvice

    Managers should pay more attention to groups of friends and family within the company, why it makes the unprofessional environment.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    DO NOT JOIN!!!!!!! SBT Kuala Lampur!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SELLBYTEL Group full-time (less than an year)

    Pros

    Experience in a self proclaimed MNC

    Cons

    Personal growth is a joke in this organisation. Promises a Salary with Bonus (Commission) but never pays the commission. Some rare occasions Commission is paid but you have to wait for 6 or 9 months for them to calculate and give you! FYI This is just an ordinary Call center! They claim to be something more than that but its not!

    Advice to ManagementAdvice

    Deliver what you promise! Your client pays you the 100% Salary for each employee but why do you hold it back?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good starting job but becomes boring quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Advisor in Barcelona (Spain)
    Current Employee - Technical Advisor in Barcelona (Spain)

    I have been working at SELLBYTEL Group full-time (less than an year)

    Pros

    Nice people, young team, good environment between co-workers

    Cons

    The work is too simple and there is no real challenge

    Advice to ManagementAdvice

    Create a better work atmosphere, it´s too static and there´s not a lot of room. Too pushy for better results while these are slow due to external conditions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    leading outsourcer for sales, sales support, customer service, customer support

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SELLBYTEL Group

    Pros

    international, professional, highly motivated people

    Cons

    customer orientation and focus means overtime work from time to time

    Advice to ManagementAdvice

    People empowerment

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