SELLBYTEL Group
2.8 of 5 28 reviews
www.sellbytel.com Nuremberg, Germany 500 to 999 Employees

SELLBYTEL Group Reviews

Updated Jul 2, 2014
SELLBYTEL Group – Berlin – “Exemplary Workplace”

All Employees Current Employees Only

2.8 28 reviews

                             

0% Approve of the CEO

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Michael Raum

(2 ratings)

50% of employees recommend this company to a friend
28 Employee Reviews
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    leading outsourcer for sales, sales support, customer service, customer support

    Anonymous Employee (Current Employee)

    Prosinternational, professional, highly motivated people

    Conscustomer orientation and focus means overtime work from time to time

    Advice to Senior ManagementPeople empowerment

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    No life/work balance

    AppleCare Technical Advisor (Former Employee)
    Barcelona (Spain)

    Pros- It paid my bills.
    - Good AC in summer?
    - Not much else really.

    ConsThe training has nothing to do with the real life challenges you encounter in your job. The shift schedule is not managed well, some people always got better hours than others who had to stay there until 8:45 pm. No opportunities for career advancement if you are a woman and all your supervisors are male, they'd rather hire someone -male- they can talk about football with during their looooong breaks.

    No, I would not recommend this company to a friend

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    From the HR point of view

    Recruiter (Former Employee)
    Barcelona (Spain)

    ProsI had an excellent manager in HR, but generally I think most of the managers try to do their best. People are very approachable and nice, there is an excellent atmosphere across the company.
    There are career opportunities, many examples of Supervisors or Project Managers that started as first level agents.
    There is a canteen where you can have lunch.

    ConsSalaries are not the best for most of positions, but that is something common in the Contact Center industry.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Sellbytel in Barcelona

    Team Manager (Former Employee)

    ProsGreat people, perks of living in Barcelona, opportunities to move in the company. Pretty relaxed working environment, lots of socializing opportunities.

    ConsThe quality and the working environment really depends on the project you're in. Pretty low pay.
    Despite some people being hard working, there are also lots of lazy employees who don't take the job seriously. Pretty high turnover.

    Advice to Senior ManagementPlease concentrate on work quality and equal opportunities in different projects.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    great company

    Anonymous Employee (Current Employee)

    Prosdiversity, good benefits, many training, great customers

    Conshard to be promoted, need to more effort

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    Bad experience

    Facebook Account Manager (Former Employee)
    Barcelona (Spain)

    ProsDecent computers, great colleauges, good location, good weather, free water

    ConsLow salary, horrible management, too much rules to increase productivity but no eye for the people, they fire people whenever they want to (not me, other colleauges)

    Advice to Senior ManagementBe more open and don't treat employees as slaves.

    No, I would not recommend this company to a friend

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    Couple of experiences

    Fachion Adviser (Current Employee)
    Barcelona (Spain)

    Prosfix salary, management is flexible, extra hour is paid

    Consno career opportunities monotonous work (stress and boredom exchanges)

    Yes, I would recommend this company to a friend

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    Good entry level position.

    HP Sales Representative (Former Employee)
    Barcelona (Spain)

    ProsInternational woking, multilingual teams, good wage for Barcelona.

    ConsBad management, little room for progression.

    Yes, I would recommend this company to a friend

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    Good international company for entry level positions

    Sales Representative (Former Employee)
    Barcelona (Spain)

    ProsInternational team working closely together on projects

    ConsBad management structure, unskilled managers often get hired.

    Advice to Senior ManagementBe aware of breakdown of communication

    No, I would not recommend this company to a friend

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    Good overall but needs improvement

    Anonymous Employee (Current Employee)

    ProsGood working atmosphere and environment. Motivation is very present.

    ConsManagement needs a complete change

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at SELLBYTEL Group reviews and ratings — including employee satisfaction and approval rating for SELLBYTEL Group CEO Michael Raum. All 28 reviews posted anonymously by SELLBYTEL Group employees.