SELLBYTEL Group Reviews

Updated April 16, 2015
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2.7
60 Reviews
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Recommend to a friend
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SELLBYTEL Group Founder, CEO & Chairman Michael Raum
Michael Raum
15 Ratings

Pros
  • good location, good parking condition, reputable office building (in 3 reviews)

  • 9-5 job, you don't have to worry abour work-life balance, (in 2 reviews)

Cons
  • I do not recommend the company if you seek a job with opportunities to make a career, is a call center (in 3 reviews)

  • They waste everyone's time with allegedly "open" career opportunities (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (2)

    Good call center, but don't expect a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SELLBYTEL Group full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    - 9-5 job, you don't have to worry abour work-life balance,
    - they have many diverse project, you can change from one to another
    - pretty well organized, good salary (depends on the project, sometimes it can be so-so)
    - some (limited) training opportunites

    Cons

    - no career path, very limited development opportunities
    - your salary stays pretty much the same, a lot depends also on the bonus

  2. Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Kuala Lumpur (Malaysia)
    Current Employee - Director in Kuala Lumpur (Malaysia)

    I have been working at SELLBYTEL Group

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Energetic and Hard working team, committed management
    Diverse team

    Cons

    LIke any other company
    Everyone Everywhere with limited accountability

  3. Quality Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SELLBYTEL Group full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    It is a young, multicultural company, with a lot of intersting projects in communication and social media. Gives you a possibility to grow your career if you demonstrate your interested in developing within the company.

    Cons

    In case the project ends, you may not feel protected or forsee any opportunities to stay within the company.

    Advice to Management

    Care more about people not revenue and numbers.

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  5. Good Start, Bad End

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SELLBYTEL Group full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    * Cool people
    * Great location
    * Diverse culture

    Cons

    * Poor management & leadership
    * No R&R for employees
    * Lack of processes (code of conduct, training)
    * Inefficient departments
    * No growth (no scorecards, appraisal, promotion)
    * High attrition

    Advice to Management

    A company like this that has a great potential because of its clients must have placed strong leaders to manage it. Although, business revenue is important but your people is the one bringing the revenue and they are the biggest assets you have. Invest on your people thus they will invest on you too.

  6. Great Place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in Barcelona (Spain)
    Current Employee - Operations Supervisor in Barcelona (Spain)

    I have been working at SELLBYTEL Group full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good Location,
    Management transparent,
    Salary is OK just

    Cons

    Fight for bonus too much, Targets are not negotiated very well with the client.

    Advice to Management

    Please speak with your supervisors more. We know whats best, encourage our ideas and objections with the Client. Its important to maintain relationships but its also important we show strength by positively challenged unfair targets and really setting something that well and fair.

  7. Bad criteria when selecting managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Specialist in Barcelona (Spain)
    Former Employee - Technical Support Specialist in Barcelona (Spain)

    I worked at SELLBYTEL Group full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Multi-cultural, lively work environment, good relationship with colleagues.

    Cons

    Inefficient and unreliable managers, lacking people management skills

    Advice to Management

    Gather more often with your teams and collect their feedback. My former manager would hide from meeting requests, never find efficient resolutions, and have reactive responses to problems. Also noticed it lacks transparency on internal promotions.

  8. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SELLBYTEL Group

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good job during my 3 last yeard. Get experience

    Cons

    Nothing bad, may be you work in a big conpany but not be regular employ

  9. Helpful (1)

    Okay for a time

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Barcelona (Spain)
    Former Employee - Customer Service Agent in Barcelona (Spain)

    I worked at SELLBYTEL Group

    Pros

    You have fixed working hours, and they always compensate days you worked too much or pay higher if you work on (national) holidays. Sometimes you get to grow within the company, but only if you've been working for a longer time.

    Cons

    Low salary, work is sometimes a bit stressful due to the many phone calls.

  10. Helpful (1)

    Sales representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SELLBYTEL Group

    Doesn't Recommend
    Doesn't Recommend

    Pros

    - office in Barcelona
    - working with nice international team

    Cons

    - bad organization between other centers
    - bad salary
    - poor HR help, almost never there to help, completely useless
    - very high circulation rate
    - there were 200 of us on one floor!!

    Advice to Management

    - make better condition for your employees

  11. Helpful (2)

    Micro-management at its best!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SELLBYTEL Group full-time (more than a year)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    - Exposure to Blue Chip Clients
    - Classy Location

    Cons

    - Management Style is bad, like really bad. The hierarchical levels in this company is a disaster.
    - If you are looking for even just a 'decent salary', even then I'd recommend staying out of here.
    - Empty promises made by the management are frustrating
    - Commission pay-outs are late
    - My manager sucked bug-time, like really big-time - rude, impolite - very impolite, a control-freak. I mean I could go-on but seriously, above all else, the manager was really unprofessional.

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