SGS Reviews

Updated September 3, 2015
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2.9
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Recommend to a friend
Approve of CEO
SGS CEO Frankie NG
Frankie NG
9 Ratings

Pros
  • Work life balance as not OT too late (in 7 reviews)

  • Can learn a lot of different methods/techniques (in 5 reviews)

Cons
  • Upper management communicates to employees in a way that puts employees on the defensive (in 7 reviews)

  • There is a struggle to find a work/Life Balance (in 4 reviews)

More Pros and Cons

238 Employee Reviews

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  1. Helpful (9)

    Very unorganized organization.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Rutherford, NJ
    Current Employee - Human Resources in Rutherford, NJ
    Doesn't Recommend

    Pros

    They pay well for corporate positions.

    Cons

    The most unorganized organization I have ever seen. They do not give salary increases when promised. You have to beg to get one. Local managers have their own agenda and do not want help from within the organization.

    Advice to Management

    Provide more support to the representatives responsible for benefits, hiring and employee relations. Do not bring in individuals who have masters degrees in psychology and management organization. This is a joke. Do you need to give a blue collar workers that work rotating shifts a psychology test to see if they can perform their job. Any time you bring in an outside person to evaluate your company for effectiveness they cut jobs. They show that they are saving the company money. The company could save money by not hiring worthless people like this and listening more to their current employess to correct internal effectivness.


  2. Helpful (4)

    They dont give you what they promise

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend

    Pros

    freedom with your schedule to a limit. you can start ya day late or very early and when your done with your assignments for that day then you are done for the day.. the pay was salaried so you was given 40 hr weeks even if you didnt work the whole 40

    Cons

    management does not manage well at all... there is no support against arbitrations from your management. they dont compensate to equal your expenses. they dont assist in training that can benefit their employees. they have a high turn around rate.

    Advice to Management

    i really dont have any advice to give to this company because management does not listen and they dont think very highly of their employess anyway


  3. Helpful (2)

    Dysfunctional SGS Testcom management team lacks effective communication skills

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Malta, NY
    Current Employee - Technical Support in Malta, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    SGS Testcom provides vehicle emissions testing programs for several states - CA, NY, MA, VA Flexible hours. Talented peers. Two weeks paid vacation and 10 holidays

    Cons

    Management lacks the ability to effectively communicate with staff. Management ignores minor customer issues until the issues become major problems. Inadequate staffing reduces employee moral.

    Advice to Management

    Please treat employees as assets, not as liabilities. The company does not have an open door policy when dealing with issues.


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  5. Helpful (5)

    A place to gain experience and quickly leave

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sys Administrative in Malta, NY
    Current Employee - Senior Sys Administrative in Malta, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    An OK place to pick up experience and leave. Co-workers are civil Multiple year contracts with state agencies allows for some stability

    Cons

    Upper management fails to learn from their mistakes. Management has extremely poor communication skills. Management likes to gossip about their employees. Management's favorite quote - 'You should be happy you have a job'

    Advice to Management

    Replace the QA and IT management with capable managers. Upper management lacks technical skills and management talent. They waste too much time blaming their employees


  6. Helpful (5)

    Promoted above my skill level, it was a difficult position to maintain

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President of Operations in Malta, NY
    Current Employee - Vice President of Operations in Malta, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Challenging career. Long term contracts with state agencies offered some degree of stability. Dedicated people who tried their best to meet difficult goals.

    Cons

    Senior management forced cost reductions and jeopardized contracts due to poor service. Senior management is quick to judge without checking facts

    Advice to Management

    People are assets, not commodities. Senior management ruled by fear and were unwilling to implement reasonable changes. Most employees lack the ability to advance. I wish I could rate this company lower than the '1'


  7. Helpful (2)

    VERY DISSAFIED

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Suwanee, GA
    Former Employee - Receptionist in Suwanee, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The best place to work as far as employee sticking together.And getting the job done.

    Cons

    Mangment was horrible.Did not want you to take no time off .Always time Mangement made you feel like nothing you did was right.

    Advice to Management

    Please take time to hire someone who has the expeience to guide their employees.And not yell and curse at theme.


  8. Helpful (2)

    Sales Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in East Rutherford, NJ
    Former Employee - Sales in East Rutherford, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SGS full-time (More than a year)

    Pros

    No one looking over your shoulder

    Cons

    No direction No training No management Other divisions and rep stealing your sales

    Advice to Management

    PUT SOMETHING IN PLACE. YOU SEEM NO EXISTENT. EMPLOYEES THINK YOU ARE DOING NOTHING


  9. Helpful (2)

    Poorly Managed Customer Dis-Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Representative in Malta, NY
    Former Employee - Service Representative in Malta, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SGS full-time

    Pros

    10 days of paid vacation per year, 401K, paid sick time, health benefits, mostly non-stressful work environment

    Cons

    This company suffers greatly from poor management and often does the opposite of servicing the customer by exaggerating minor issues into bigger problems. Employees are often forced to give customers vague and incomplete solutions to problems in absence of information that they do not have access to, or are not allowed to divulge. Certain individuals in mid-level management are disrespectful to employees. Numerous complaints have been made by several employees about the lack of respect that these individuals possess toward lower level employees and no action has been taken. Lower level employees are rarely given a chance for advancement, and the company often hires from outside of the company instead of promoting qualified current employees from within. On the job training is almost non-existent. New employees are often forced to teach themselves most of what they need to do in order to preform their jobs effectively and have to "learn by doing" a job that they do not know how to do. For some of the programs that this company services, some members of management openly admit that they do not know anything about how some aspects of the program are supposed to be serviced. Lower level employees are often given tasks that are the responsibility of Mid-level management to complete themselves, because these individuals do not wish to work on certain days of the week. Employees are asked by these individuals to do the instructed tasks under their supervisor's log-ins, to make it appear that the supervisors did the tasks, not the employees. This is not only unethical, but it may be in breach of contract with other associated parties.

    Advice to Management

    Learn to respect your employees and treat them as equals instead of taking down to them. Hire adequate managers with actual supervisory experience. Invest in adequate training for new employees and on-going training for current employees. SOLVE YOUR CUSTOMER'S PROBLEMS INSTEAD OF MAKING THEM WORSE.


  10. Helpful (3)

    Terrible company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Petroleum Inspector in Freeport, TX
    Former Employee - Petroleum Inspector in Freeport, TX
    Negative Outlook
    Disapproves of CEO

    I worked at SGS full-time (More than a year)

    Pros

    Freedom within schedule allows you to work unsupervised most of the time. For those that like working in small scale offices(2-3 employees) it's great.

    Cons

    Terrible pay and compensation. Ask far too much for the pay they offer. Often time scheduled for 48+hours and then on-call scheduling during off days. Major disconnect between field workers and management. Relatively low "glass ceiling" if you're not in a major metropolitan area, promotions are hard to come by.

    Advice to Management

    Pay employees what they're worth. Most field workers make the company quite a bit of profit and rarely ever see and appreciation in return. Stick to company goals instead of just offering lip service.


  11. Good place to start career and get experience but nothing more.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lab Tech in Lincolnshire, IL
    Current Employee - Lab Tech in Lincolnshire, IL
    Doesn't Recommend
    Neutral Outlook

    I have been working at SGS full-time (More than a year)

    Pros

    Flexibility, no need to travel, was able to take classes and keep full-time working

    Cons

    Small salary, no overtime pay, terrible benefits and management

    Advice to Management

    Should care a little bit more about employes need, improve management skills.



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