SHI International

www.shi.com

SHI International Reviews in New York City, NY

Updated January 8, 2015
Updated January 8, 2015
126 Reviews
3.2
126 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SHI International President and CEO Thai Lee
Thai Lee
90 Ratings

Review Highlights

Pros
  • It can be a laid back, flexible work place but that can also depend on your manager (in 10 reviews)

  • Great place to work, definitely somewhere that fits into my long-term career goals (in 7 reviews)


Cons
  • Inside sales reps in Austin are offered 3 times the starting base pay of inside reps in NJ (in 8 reviews)

  • Upper management is part of a good ole boys club that came from one of SHIs competitors (in 8 reviews)

More Highlights

37 Employee Reviews Back to all reviews

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  1.  

    SHI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mobility Sales Specialist in Somerset, NJ
    Current Employee - Mobility Sales Specialist in Somerset, NJ

    I have been working at SHI International full-time (more than a year)

    Pros

    company that is growing year after year
    positive working environment

    Cons

    concerns about career pathways and rooms for growth within

    Recommends
    Neutral Outlook
  2.  

    What SHI can offer you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dell Quest Sales Support Specialist in Somerset, NJ
    Current Employee - Dell Quest Sales Support Specialist in Somerset, NJ

    I have been working at SHI International full-time (more than 3 years)

    Pros

    The Headquarters has an onsite nurse, onsite gym and trainer, you're not generally micromanaged, and you feel like the managers, directors, and higher ups in the company do care about your well being and success. Great starting position and introduction into the reseller industry. If you are a senior Account Executive, or strategic account manager you make quite a lot of money,

    Cons

    Often times, as an agnostic reseller, you almost compete against your own colleagues and there are at times barriers to working together with other teams supporting different vendors (for example, you could be on the Dell team trying to work with the Microsoft team, but they won't work with you because you could take their customer). Also a lot of the work you do (at least as sales support) goes generally unnoticed, ignored, or unrecognized. the ceiling is very low and vertical growth in the same team is highly unlikely.

    Advice to ManagementAdvice

    Management needs to be more willing to work together. There needs to be more unity in the company otherwise the internal competition defeats the ability for teams to make as much money as they possibly could.

    Recommends
    Positive Outlook
  3.  

    Good job to get out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Somerset, NJ
    Former Employee - Inside Sales Representative in Somerset, NJ

    I worked at SHI International full-time (more than a year)

    Pros

    It is a fresh and young environment

    Cons

    It is tedious, and repetetive work

    Advice to ManagementAdvice

    Tone down the culture of micromanaging employees

    Doesn't Recommend
    Neutral Outlook
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  5. 1 person found this helpful  

    It's okay for right out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time (more than a year)

    Pros

    Great culture, real team environment, everyone helps each other regardless of team or function, lots of fun events, career advancement, committed to hiring from within, HR is really helpful, lots of random and unexpected opportunities to use other talents you may have

    Cons

    starting pay too low, no real on-boarding process, it could be depending on the team, but putting in long hours and extra effort gets you nowhere

    Advice to ManagementAdvice

    reward effort and going the extra mile, this would require the manager to actually manage. Know who's shopping and youtube-ing all day and who's trying, also allow those who have proven themselves to work from home occasionally, make it less obvious who favorites are

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Great company and coworkers - a place to stay and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time (more than 8 years)

    Pros

    The environment is nothing like your typical IT sales company. I've met some of my closest friends at work and really enjoyed my coworkers and managers along my path to a very successful and challenging career. SHI also provides great benefits and job security. The free on-site health clinic, gym, cafe and numerous employee/partner social events make the work environment very satisfying. Plus SHI is one of the few companies out there that continues to put up record sales numbers every year. Great place to work, definitely somewhere that fits into my long-term career goals.

    Cons

    Upper management tends to have poor management skills and not have enough of a connection with what's going on with everyday employees. The company and employees would really benefit from management-level training. Managers should also have more accountability for their actions.

    Advice to ManagementAdvice

    Consider a work from home policy for tenured employees. The work world is becoming increasingly mobile, so employees who are trusted and have proven themselves over time should be allowed to work from home on occasion. Also consider extra vacation time/reward for 10+, 15+ and 20+ employees as a "thank you" for the commitment, dedication and hard work over the years. Milestones like these are not common in the IT industry, and should be rewarded.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Take an Entry-Level Position... then Move On.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Somerset, NJ
    Former Employee - Anonymous Employee in Somerset, NJ

    I worked at SHI International full-time (more than a year)

    Pros

    The overall company culture and vibe is young and energetic. SHI has experienced tremendous business growth in the past 2 and half years which I had worked at the company for. They offer good benefits, opportunities to move to different departments within the company, and to make a good wage if you are working under the right team. This is a good place to start an entry-level position, just to gain some experience.

    Cons

    Mid and upper management have no idea how to communicate nor properly lead projects and initiatives; it is the blind leading the blind at SHI. Enormous expectations are assigned to both individuals and teams with no real direction or incentive to complete them. There is a very political climate when it comes to promotions, with senior management promoting and creating new titles for whomever they personally like, rather than choosing who is actually best qualified for a position. Seniority at the company also factors heavily when it comes to favoritism.

    Advice to ManagementAdvice

    Learn to communicate more clearly. Reason out what you are doing before you expect your team to understand and support your actions. Learn to lead teams, not just call out orders at them.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Great Culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time (more than 5 years)

    Pros

    Opportunities galore, friendly and satisfying work environment. Extremely busy, challenging, time flies by.

    Cons

    Salaries are low compared to the national averages.

    Advice to ManagementAdvice

    Rapid growth requires rapid responses; management needs to be more proactive and more willing to help their teams during busy times. Roll up your sleeves and help your department. Be generous with positive feedback, it goes a long way.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    SHI is a great place to build a lifelong career!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Administrative in Somerset, NJ
    Current Employee - Human Resources Administrative in Somerset, NJ

    I have been working at SHI International full-time (more than a year)

    Pros

    A fast growing company brimming with diverse culture, professionalism can be found at every corner but SHI still knows how to bring fun to the office environment.

    Cons

    Being involved with a fast growing company equals out to a LOT of work, working long hours is nothing new to an SHI employees but our passion drives us to excel.

    Advice to ManagementAdvice

    Any manager at SHI earned their position by dedicating themselves to this company. The management team is professional and yet cordial, they walk the perfect line between professionalism and amiability.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Comfortable work enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Somerset, NJ
    Former Employee - Inside Sales Representative in Somerset, NJ

    I worked at SHI International full-time (more than a year)

    Pros

    Flex hours, good pay if you sell alot of high margin product and services, friendly co-workers who are often very helpful. Women and minority owned.

    Cons

    lots of low margin products, some staff are in their positions just because of their tenure..

    Advice to ManagementAdvice

    consider everthing that is being said and listen all opinions.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Account Manager in Somerset, NJ
    Current Employee - Inside Sales Account Manager in Somerset, NJ

    I have been working at SHI International full-time (more than a year)

    Pros

    Great work culture. Laid back depending on your manager. Room for growth if you put in the effort to stand out. Busy enough so you're not bored, but not so busy that you're overworked.

    Cons

    Very young workplace. Over 30 is overage in the Inside sales position (Entry Level). Low pay but equal for everyone.

    Advice to ManagementAdvice

    Job advancement is too heavily based on time with the company and not based on experience.

    Recommends
    Positive Outlook
    Approves of CEO

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