SHI International Reviews

Updated August 26, 2015
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3.3
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Recommend to a friend
Approve of CEO
SHI International President and CEO Thai Lee
Thai Lee
121 Ratings

Pros
  • Laid back depending on your manager (in 10 reviews)

  • Great place to start an IT sales career, sort of like IT Boot Camp (in 7 reviews)

Cons
  • Inside sales' commission is a joke compared to outside sales, considering we do all of the day-to-day business to keep customers (in 8 reviews)

  • Upper management has NO connection to sales teams (in 8 reviews)

More Pros and Cons

184 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (9)

    Great company and coworkers - a place to stay and grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time (More than 8 years)

    Pros

    The environment is nothing like your typical IT sales company. I've met some of my closest friends at work and really enjoyed my coworkers and managers along my path to a very successful and challenging career. SHI also provides great benefits and job security. The free on-site health clinic, gym, cafe and numerous employee/partner social events make the work environment very satisfying. Plus SHI is one of the few companies out there that continues to put up record sales numbers every year. Great place to work, definitely somewhere that fits into my long-term career goals.

    Cons

    Upper management tends to have poor management skills and not have enough of a connection with what's going on with everyday employees. The company and employees would really benefit from management-level training. Managers should also have more accountability for their actions.

    Advice to Management

    Consider a work from home policy for tenured employees. The work world is becoming increasingly mobile, so employees who are trusted and have proven themselves over time should be allowed to work from home on occasion. Also consider extra vacation time/reward for 10+, 15+ and 20+ employees as a "thank you" for the commitment, dedication and hard work over the years. Milestones like these are not common in the IT industry, and should be rewarded.


  2. Returns Specialist

    Former Employee - Returns Specialist in San Diego, CA
    Former Employee - Returns Specialist in San Diego, CA

    I worked at SHI International part-time (Less than a year)

    Pros

    Great atmosphere, great people. It was a very relaxed environment. As long as you got your work done, there was flexibility with regards to enjoying your work day.

    Cons

    The location I worked at could be upgraded to look a little better. As it was just the returns department, they didn't take the time to upgrade the building.


  3. Great Company. not so great compensation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ
    Recommends
    Approves of CEO

    I have been working at SHI International full-time (More than 5 years)

    Pros

    great people and relaxed work environment

    Cons

    not so great on the compensation side

    Advice to Management

    pay more


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Entry Level Position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IAE in Austin, TX
    Current Employee - IAE in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International (More than a year)

    Pros

    Great company culture and and training.

    Cons

    Cold calling to hit 50 dials a day.


  6. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at SHI International full-time

    Pros

    Promote from within, encourage applying for new jobs after 1 year , CEO is very easy to talk to.

    Cons

    Pay structure isn't high


  7. Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at SHI International full-time

    Pros

    Great people, great comp plan. Very strong business model.

    Cons

    Not much to complain about here


  8. Great environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time

    Pros

    Met some awesome people and also learned a lot of technology. The focus of growing the business is based on the manager or team one is part of. My team was great and I received a lot of support and received the tools to be successful.

    Cons

    Its growing so fast that I saw 3 managers in one year.


  9. Helpful (2)

    Good first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Somerset, NJ
    Former Employee - Inside Sales Representative in Somerset, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SHI International full-time (More than 3 years)

    Pros

    They trained me well and prepared me for the professional world. They also have fun company events and optional lunch and learns where you can learn more about the products you sell.

    Cons

    Little to no manager accountability. If you kiss up and get in good with your manager you will thrive.

    Advice to Management

    Hold your managers more accountable.


  10. Good entry level position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Manager in Somerset, NJ
    Current Employee - Inside Sales Account Manager in Somerset, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International (Less than a year)

    Pros

    SHI is a good company for recent graduates. They only hire individuals who have received some sort of degree. Though you may not need to have sales experience, you will gain valuable experience and have an understanding of what inside sales is if applying to be inside account manager.

    Cons

    It's a desk job. Personally, I would like to have something that would involve more critical thinking and challenged you intellectually, but that only speaks to my current position with the company.


  11. good for those fresh out of college

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at SHI International full-time

    Pros

    you can build your resume and sales career

    Cons

    cold calling, cold calling, cold calling



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