SHI International Reviews

Updated October 1, 2014
Updated October 1, 2014
107 Reviews
3.3
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SHI International President and CEO Thai Lee
Thai Lee
80 Ratings

Review Highlights

Pros
  • It can be a laid back, flexible work place but that can also depend on your manager (in 10 reviews)

  • Every place has some cons, but overall this is a great place to work with a great vibe (in 6 reviews)


Cons
  • Inside sales reps in Austin are offered 3 times the starting base pay of inside reps in NJ (in 8 reviews)

  • Upper management is part of a good ole boys club that came from one of SHIs competitors (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company and coworkers - a place to stay and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time for more than 8 years

    Pros

    The environment is nothing like your typical IT sales company. I've met some of my closest friends at work and really enjoyed my coworkers and managers along my path to a very successful and challenging career. SHI also provides great benefits and job security. The free on-site health clinic, gym, cafe and numerous employee/partner social events make the work environment very satisfying. Plus SHI is one of the few companies out there that continues to put up record sales numbers every year. Great place to work, definitely somewhere that fits into my long-term career goals.

    Cons

    Upper management tends to have poor management skills and not have enough of a connection with what's going on with everyday employees. The company and employees would really benefit from management-level training. Managers should also have more accountability for their actions.

    Advice to ManagementAdvice

    Consider a work from home policy for tenured employees. The work world is becoming increasingly mobile, so employees who are trusted and have proven themselves over time should be allowed to work from home on occasion. Also consider extra vacation time/reward for 10+, 15+ and 20+ employees as a "thank you" for the commitment, dedication and hard work over the years. Milestones like these are not common in the IT industry, and should be rewarded.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time for more than 5 years

    Pros

    Opportunities galore, friendly and satisfying work environment. Extremely busy, challenging, time flies by.

    Cons

    Salaries are low compared to the national averages.

    Advice to ManagementAdvice

    Rapid growth requires rapid responses; management needs to be more proactive and more willing to help their teams during busy times. Roll up your sleeves and help your department. Be generous with positive feedback, it goes a long way.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    SHI is a great place to build a lifelong career!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Administrative  in  Somerset, NJ
    Current Employee - Human Resources Administrative in Somerset, NJ

    I have been working at SHI International full-time for more than a year

    Pros

    A fast growing company brimming with diverse culture, professionalism can be found at every corner but SHI still knows how to bring fun to the office environment.

    Cons

    Being involved with a fast growing company equals out to a LOT of work, working long hours is nothing new to an SHI employees but our passion drives us to excel.

    Advice to ManagementAdvice

    Any manager at SHI earned their position by dedicating themselves to this company. The management team is professional and yet cordial, they walk the perfect line between professionalism and amiability.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Excellent place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Lead Tech  in  Miami, FL
    Former Employee - Lead Tech in Miami, FL

    I worked at SHI International as a contractor for more than a year

    Pros

    Benefits and quality of service

    Cons

    Contract did not last long with att

    Recommends
    Approves of CEO
  6.  

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Executive  in  Austin, TX
    Current Employee - Inside Account Executive in Austin, TX

    I have been working at SHI International full-time for more than a year

    Pros

    Very Interesting environment with some of the most entertaining/encouraging co-workers. Seems everyone gets a moderately different experience when entering SHI. Territories are assigned to individuals randomly after you complete training. The territories correlated to income potential vary greatly. It's a lot of work(years), but can be very rewarding.

    Cons

    It can also be quite a frustration when luck and persistent pay off; only to be rewarded with an error not previously percieved. The back-end/systems of this company really need an upgrade. Feels like luck is more of the name of the game here. No real competitive differentiators.

    Advice to ManagementAdvice

    Work on the back-end systems, and see retention/sales grow. Maybe consider adding some sort of compelling incentive to stay longer.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Glorified Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Account Executive  in  Austin, TX
    Former Employee - Inside Account Executive in Austin, TX

    I worked at SHI International full-time for less than a year

    Pros

    SHI provides a young and energetic culture to work in. At times, it may seem like a frat house or club, but that's what makes it fun. Free lunches provided by suppliers!

    Cons

    Competition among co-workers is extremely high. If you expect to survive, you will take your work home and work long extra hours. EXTRA LONG! Managers don't care much! They encourage you to lie and do what ever it takes to reach the person in charge of "IT purchasing" to sell. Unless, you're willing to trade in your soul, I advise you to run for the hills.

    Advice to ManagementAdvice

    Take more time to listen to IAE's needs.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Good, not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Account Executive  in  Austin, TX
    Former Employee - Inside Account Executive in Austin, TX

    I worked at SHI International full-time for less than a year

    Pros

    The people on your sales team are the best part of the job. Young sales team that are all more than happy to help you.

    Cons

    Stressful. Hitting your quota is a must and if you fail to do so for over 3 months, they will find you a new position...

    Advice to ManagementAdvice

    Build smaller sales teams.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Scare Tactics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at SHI International full-time

    Pros

    If you work hard you will be successful. If you have a thick skin, even more so. Lots of company growth which allows for upward mobility. There are many additional perks in the form of food, prizes, off-sites and so on.

    Cons

    Despite many bright, talented and insightful people in the senior management roles, the very person at the top of the chain governs by principles of rash decisions, closed-mindedness and bull-dogging. Rather than internalizing feedback, promoting innovation and encouraging constructive changes, he communicates a generic, "salesy" message that wreaks a callous, insincerity. What once was a fun, challenging, flexible work-environment, has now become a stifled, confined, corporate cog of a workplace that is gunning to be the next big thing, with little consideration as to how to retain the people that make the company thrive. It feels like a dictatorship.
    Where's the democracy?

    Advice to ManagementAdvice

    Listen to the feedback being given and then work to not only communicate the changes being made, but work on overall transparency in terms of why things are being done.
    People are starting to leave just as quickly as they are being hired.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Great Culture and opportunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Executive  in  Austin, TX
    Current Employee - Inside Account Executive in Austin, TX

    I have been working at SHI International full-time for more than 3 years

    Pros

    Lots of opportunity to grow your career and earn good money once you've established yourself

    Cons

    Starting and building a book of business is really difficult

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to get started - opportunity beyond

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Executive  in  Austin, TX
    Current Employee - Inside Account Executive in Austin, TX

    I have been working at SHI International full-time for more than a year

    Pros

    A lot of opportunity to learn about exciting technology.
    Potential to be very lucrative in a short period of time.
    Company and partner manufacturers work hard to provide a fun environment for employees.
    There is plenty of opportunity to find new roles across the company and across the US.

    Cons

    Increasingly challenging quota attainment - the opening position has a seemingly short shelf life.
    The number of new reps creates a challenging learning environment for new teams.

    Recommends
    Positive Outlook
    Approves of CEO

SHI International Photos

SHI World HQ
What individual work cube look like
Break room

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