SHI International Reviews

Updated September 2, 2015
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3.3
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SHI International President and CEO Thai Lee
Thai Lee
122 Ratings

Pros
  • Laid back depending on your manager (in 10 reviews)

  • Great place to start an IT sales career, sort of like IT Boot Camp (in 7 reviews)

Cons
  • Inside sales' commission is a joke compared to outside sales, considering we do all of the day-to-day business to keep customers (in 8 reviews)

  • Upper management has NO connection to sales teams (in 8 reviews)

More Pros and Cons

185 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (9)

    Great company and coworkers - a place to stay and grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time (More than 8 years)

    Pros

    The environment is nothing like your typical IT sales company. I've met some of my closest friends at work and really enjoyed my coworkers and managers along my path to a very successful and challenging career. SHI also provides great benefits and job security. The free on-site health clinic, gym, cafe and numerous employee/partner social events make the work environment very satisfying. Plus SHI is one of the few companies out there that continues to put up record sales numbers every year. Great place to work, definitely somewhere that fits into my long-term career goals.

    Cons

    Upper management tends to have poor management skills and not have enough of a connection with what's going on with everyday employees. The company and employees would really benefit from management-level training. Managers should also have more accountability for their actions.

    Advice to Management

    Consider a work from home policy for tenured employees. The work world is becoming increasingly mobile, so employees who are trusted and have proven themselves over time should be allowed to work from home on occasion. Also consider extra vacation time/reward for 10+, 15+ and 20+ employees as a "thank you" for the commitment, dedication and hard work over the years. Milestones like these are not common in the IT industry, and should be rewarded.


  2. Helpful (3)

    A very special place to work. It doesn't get much better than this.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Approves of CEO

    Pros

    It is a very unique enviroment. It is the best of both worlds. You get to run you business how you see fit but you get all the support you would expect from a 2 billion + company.

    Cons

    Because you run your own business, you are married to it. We can take as much vaction as we would likd but I rarely do because I'm afraid that a customer may have an urgent need and I won't be there for them.

    Advice to Management

    Love what you are doing!


  3. Helpful (2)

    SHI is experiencing growing pains, but moving in the right direction.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Austin, TX
    Current Employee - Manager in Austin, TX
    Recommends
    Approves of CEO

    Pros

    Employees are engaged. Employees are rewarded based on results, not tenure. Good culture.

    Cons

    The process of getting things implemented is sometimes more time consuming than it should be.

    Advice to Management

    Continue to let employees are valued and listen to their ideas.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Raleigh, NC
    Current Employee - Account Executive in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time (More than 5 years)

    Pros

    Pay, work life balance, culture, and management

    Cons

    sometime advancment is a challenge


  6. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licencing Specialist in Austin, TX
    Current Employee - Licencing Specialist in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time (More than a year)

    Pros

    Laid back, opportunities to grow, pay is better than other resellers

    Cons

    More job announcements would be a plus

    Advice to Management

    Notice talent and reward.


  7. Helpful (2)

    Excellent Training and Career Preparation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Austin, TX
    Current Employee - Account Executive in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time (More than a year)

    Pros

    They hire the right people. Lots of upward mobility within SMB.

    Cons

    None so far. Keep doing what you're doing.

    Advice to Management

    Ease up on the hiring just a tad.


  8. Inside Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Account Executive in Austin, TX
    Current Employee - Inside Account Executive in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time (Less than a year)

    Pros

    Young work environment, great perks, laid back, great long-term earning potential

    Cons

    Inside sales, 50 + cold calls a day, takes avg. 6 months to start making commission


  9. Helpful (3)

    Love the culture of HQ

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SHI International full-time (More than 8 years)

    Pros

    Great company to start at out of college Competitive Salary to start Great "extras" - gym, clubs, nurse, free food for vendor trainings, dress down Informative training program Continually growing

    Cons

    If you stay too long in your position, it's hard to move on to something else within the company. Managers are quick to discipline overloaded workers No consistancy between departments Only get every other holiday off

    Advice to Management

    Get a management training program


  10. Enabling individuals to grow personally and professionally means the company will do the same. A rising tide...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Somerset, NJ
    Current Employee - Marketing in Somerset, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time (More than 10 years)

    Pros

    Privately-owned by an owner/CEO that works harder than you do, SHI plans for the long-term and not quarter-to-quarter. Ideas are welcome and new positions are constantly created to fulfill those ideas and deliver ever-improving products to our customers. This company is also: young, fun, constantly growing, a $5 billion org that considers itself an underdog.

    Cons

    If you need someone to tell you how to do your job every day you come to work, this place is not for you.

    Advice to Management

    Never forget what I wrote above about the underdog.


  11. A rocket ship

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture,ton of momentum, and well positioned in the marketplace

    Cons

    Differing cultures between SHI HQ and SHI Austin

    Advice to Management

    Focus in improving communication between HQ and field



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