SHI International Reviews

Updated June 26, 2015
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3.2
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Approve of CEO
SHI International President and CEO Thai Lee
Thai Lee
107 Ratings

Pros
  • Laid back depending on your manager (in 10 reviews)

  • Great place to start an IT sales career, sort of like IT Boot Camp (in 7 reviews)

Cons
  • Inside sales' commission is a joke compared to outside sales, considering we do all of the day-to-day business to keep customers (in 8 reviews)

  • Upper management has NO connection to sales teams (in 8 reviews)

More Pros and Cons

160 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (7)

    Great company and coworkers - a place to stay and grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The environment is nothing like your typical IT sales company. I've met some of my closest friends at work and really enjoyed my coworkers and managers along my path to a very successful and challenging career. SHI also provides great benefits and job security. The free on-site health clinic, gym, cafe and numerous employee/partner social events make the work environment very satisfying. Plus SHI is one of the few companies out there that continues to put up record sales numbers every year. Great place to work, definitely somewhere that fits into my long-term career goals.

    Cons

    Upper management tends to have poor management skills and not have enough of a connection with what's going on with everyday employees. The company and employees would really benefit from management-level training. Managers should also have more accountability for their actions.

    Advice to Management

    Consider a work from home policy for tenured employees. The work world is becoming increasingly mobile, so employees who are trusted and have proven themselves over time should be allowed to work from home on occasion. Also consider extra vacation time/reward for 10+, 15+ and 20+ employees as a "thank you" for the commitment, dedication and hard work over the years. Milestones like these are not common in the IT industry, and should be rewarded.


  2. analyst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International

    Pros

    Good Company to work for

    Cons

    no cons come into my mind right now.


  3. Limited advancement potential

    Former Employee - Configuration Technician in Newark, NJ
    Former Employee - Configuration Technician in Newark, NJ

    I worked at SHI International (More than a year)

    Pros

    laid back atmosphere and casual dress code

    Cons

    only managers pets get the perks

    Advice to Management

    Find new managers!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Inside account manager - Strategic accounts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Account Manager -Strategic in Somerset, NJ
    Current Employee - Inside Account Manager -Strategic in Somerset, NJ

    I have been working at SHI International full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere, young work culture, depending on manager can be a little flexible with hours. Fun events, in-house gym and health clinic.

    Cons

    Salary/tenured commission could be more competitive.

    Advice to Management

    Should have a tenured commission scale to incentive staying in sales. Everyone was raised to the highest scale recently, and this took away incentive to stay in sales. Increase vacation days.


  6. Helpful (1)

    Relatively speaking, SHI is AWESOME!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have only been here a short while, but the company culture is truly nurturing. Every time I meet a new co-worker, I learn they have been there for upwards of 10 years. They are all so very welcoming and truly want to see others succeed. In an organization this size, it is so refreshing to see a high level of professionalism and mutual respect across the board. There are no cliques. Every one greets every one. Every one holds doors for each other. People genuinely care about each other and the company.

    Cons

    In today's economy, many businesses are looking to do more with less. I can see how it is a delicate balance in a privately held company. Not many draw backs, but bonuses and/or slightly higher salaries would be appreciated. Still, working in a company like SHI is worth the trade off. Also, for some positions, a flex-place work policy would be appreciated.

    Advice to Management

    Management is doing a fantastic job. Would you consider setting a bonus structure around specific, quantifiable goals? Would you also consider a flex-place policy for positions that don't necessarily need to be located in the office 5 days a week to be productive? Either way, I am not going anywhere. This company keeps growing, despite industry trends. Company culture is excellent. That is more than could be said for many places. SHI is definitely doing a lot of things right.


  7. Limited growth in Accounting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International

    Approves of CEO
    Approves of CEO

    Pros

    Great work environment, Nice Campus

    Cons

    Not much room for growth in Accounting


  8. Inside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SHI International full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    -benefits
    -company culture
    -on site fitness center

    Cons

    -room for advancement limited
    -salary for inside account managers is low

    Advice to Management

    Make an effort to develop employees straight out of college, it will benefit you in the long run


  9. Helpful (1)

    No place is perfect, but SHI is a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager
    Current Employee - Business Development Manager

    I have been working at SHI International full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Tenured employees
    Benefits for staff working at HQ
    Career opportunities
    Empowered employees
    Growing company
    Loyalty to employees

    Cons

    Salary is not the greatest
    Benefits to employees living outside of HQ (can someone say gym memberships?)
    Need some customer-facing mobile apps/sites

    Advice to Management

    Put more resources into hiring/training technical employees for the field
    Design some polished mobile apps/sites for clients to place orders, see status


  10. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company for someone starting out in the IT field or business sector, but with plenty of room to grow and flourish.

    Cons

    HR isn't the best, but it never is in any company haha.


  11. prepare to feel expendable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    relaxed environment if you get a good manager or get to work for a friend who is a manager. good for new grads to get sales experience for their resumes.

    Cons

    slashes benefits each year while making increasing profits. bonuses are gone. 10% coinsurance means you have to pay up to $6k out of pocket for health expenses (on top of your copays/premium). Instituted health plan requirements so they can raise your premium if you don't hit certain health/weight targets. dead-end job unless you are friends with the right people. stingy paid time off/ holidays. bad weather policies put employees at risk - they take forever to make a determination about letting people leave early or being closed, so you will have to risk your life on the roads unless you use some of your limited PTO. they don't allow people to work from home either. no one in HR can give you a straight answer about any policy. for a woman-owned company, not very supportive of working moms (unless you get the right manager).

     they just got some bad feedback from a "best places to work" survey, so expect some biased reviews from the cheerleaders.

    Advice to Management

    restore 100% in-network coverage for health plan. restore benefits and raise salaries to attract better new employees. hire more people for the chronically understaffed non-sales departments. stop treating tenured employees as if they are completely replaceable.



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