SHI International Reviews

Updated June 26, 2015
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160 Employee Reviews

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  1. Limited advancement potential

    Former Employee - Configuration Technician in Newark, NJ
    Former Employee - Configuration Technician in Newark, NJ

    I worked at SHI International (More than a year)

    Pros

    laid back atmosphere and casual dress code

    Cons

    only managers pets get the perks

    Advice to Management

    Find new managers!


  2. Excellent beginning job for IT Grad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Manager in Somerset, NJ
    Current Employee - Inside Sales Account Manager in Somerset, NJ

    I have been working at SHI International full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly, Non-Corporate Atmosphere.
    Great benefits (Health, Dental, and 401k)
    Paid Lunches / Vendor Sponsored Events
    Endless opportunities for advancement after a year.

    Cons

    Difficult Training for someone without a moderate understanding of IT environment.
    No choice of first account-which is huge-because this determines the amount of commission.
    High turn over rate for the position.

    Advice to Management

    Rewards/incentives for tenured Inside Account Managers.
    More flexibility in terms of hours of operation for accounts. Adoption of a BYOD program or Work from home program.
    Improvement on support for IAMS.


  3. Strategic AE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great trips for President's club, good bonus, let you work on your own

    Cons

    no management sit downs unless you request it

    Advice to Management

    none


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  5. Helpful (1)

    Field Sales

    Former Employee - District Sales Manager
    Former Employee - District Sales Manager

    I worked at SHI International full-time (More than a year)

    Pros

    many great people.
    field sales people can make excellent compensation.
    training and perks from hardware and software providers of products SHI resells.

    Cons

    people who have held sales territories get to keep existing accounts. Hard for a newcomer to build a book of business.

    Advice to Management

    make it easier for new field sales people to develop a book of business
    keep Al Fitzgerald (head of Field Sales) happy. He's well-liked and respected by the field reps, both old and new.


  6. Helpful (1)

    Good first job out of college.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in New Brunswick, NJ
    Former Employee - Account Executive in New Brunswick, NJ

    I worked at SHI International

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good first job out of college.

    Cons

    No room for growth or advancement.


  7. Helpful (1)

    prepare to feel expendable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    relaxed environment if you get a good manager or get to work for a friend who is a manager. good for new grads to get sales experience for their resumes.

    Cons

    slashes benefits each year while making increasing profits. bonuses are gone. 10% coinsurance means you have to pay up to $6k out of pocket for health expenses (on top of your copays/premium). Instituted health plan requirements so they can raise your premium if you don't hit certain health/weight targets. dead-end job unless you are friends with the right people. stingy paid time off/ holidays. bad weather policies put employees at risk - they take forever to make a determination about letting people leave early or being closed, so you will have to risk your life on the roads unless you use some of your limited PTO. they don't allow people to work from home either. no one in HR can give you a straight answer about any policy. for a woman-owned company, not very supportive of working moms (unless you get the right manager).

     they just got some bad feedback from a "best places to work" survey, so expect some biased reviews from the cheerleaders.

    Advice to Management

    restore 100% in-network coverage for health plan. restore benefits and raise salaries to attract better new employees. hire more people for the chronically understaffed non-sales departments. stop treating tenured employees as if they are completely replaceable.


  8. Inside Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at SHI International full-time (Less than a year)

    Recommends
    Recommends

    Pros

    fun culture, great first job, great earning potential

    Cons

    if you don't have good time management skills, you won't succeed here


  9. Growing Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Purchasing in Somerset, NJ
    Current Employee - Purchasing in Somerset, NJ

    I have been working at SHI International full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Company has tremendous potential in the future

    Cons

    Salaries are lower than national averages


  10. This job is a joke

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Account Executive in Somerset, NJ
    Former Employee - Inside Account Executive in Somerset, NJ

    I worked at SHI International full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good environment with friendly people and laid back atmosphere. Perfect place to work if you want to come out of college and not do any work and just collect a paycheck that allows you to barely live.

    Cons

    Like I said this job is a complete joke. You're forced to call on accounts where most of them you can't even sell to. It doesn't matter how good you are at your job. Then you're forced to watch the people around you get handed buying accounts as other employees leave (most of them do) which leaves you with the disgusting taste in your mouth watching less intelligent worse sales people make more money than you do because of the lucky situation they were placed in. Complaining to management and making them understand your situation is nearly impossible because all they care about is the numbers. They choose to ignore the information given to them about each account and customer that you call on and instead look at your numbers to determine your success. If you're okay with making 30,000 a year in a dead end job where you have to be there at least a year so that you can then be promoted to a "licensing specialist" and make 40k a year then by all means go ahead. If you're looking to work hard and form a real career and make real money then steer clear. I don't understand how the SM SLED department makes any money when you look around and see most of your peers struggling to get small sales.

    Advice to Management

    Listen to your workers instead of brushing them off so easily. Stop hiring new training classes back to back to back when there's no opportunity for them and instead focus on what you already have.


  11. Helpful (3)

    A warning before you accept a job offer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SHI International full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    1. Dental Insurance
    2. Clinic & Fitness Center
    3. Sales perks

    Cons

    1. Poor training
    2. Once they burn you out, they replace you with another worker from the training pool
    3. If you don't drink the company koolaid, see #2
    4. Depending on the team you're assigned, your commission may be peanuts compared to a team that does little to no work
    5. Incompetent Account Executives
    6. Terrible Wi-Fi

    Advice to Management

    You have some serious issues with your "training" program for new hires. Find a consultant who specializes in training/retention since you obviously can't fix things yourself.



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