SHI International

  www.shi.com
  www.shi.com

SHI International Reviews

Updated December 11, 2014
Updated December 11, 2014
115 Reviews
3.5
115 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SHI International President and CEO Thai Lee
Thai Lee
84 Ratings

Review Highlights

Pros
  • It can be a laid back, flexible work place but that can also depend on your manager (in 10 reviews)

  • Great place to work, definitely somewhere that fits into my long-term career goals (in 7 reviews)


Cons
  • Inside sales reps in Austin are offered 3 times the starting base pay of inside reps in NJ (in 8 reviews)

  • Upper management is part of a good ole boys club that came from one of SHIs competitors (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good if you just graduated

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at SHI International

    Pros

    Great place to make money and learn sales.

    Cons

    Management plays musical chairs all the time. They just hire employees rather than develop the ones they already have.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Executive in Austin, TX
    Current Employee - Inside Account Executive in Austin, TX

    I have been working at SHI International full-time (more than an year)

    Pros

    Very Interesting environment with some of the most entertaining/encouraging co-workers. Seems everyone gets a moderately different experience when entering SHI. Territories are assigned to individuals randomly after you complete training. The territories correlated to income potential vary greatly. It's a lot of work(years), but can be very rewarding.

    Cons

    It can also be quite a frustration when luck and persistent pay off; only to be rewarded with an error not previously percieved. The back-end/systems of this company really need an upgrade. Feels like luck is more of the name of the game here. No real competitive differentiators.

    Advice to ManagementAdvice

    Work on the back-end systems, and see retention/sales grow. Maybe consider adding some sort of compelling incentive to stay longer.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Glorified Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Account Executive in Austin, TX
    Former Employee - Inside Account Executive in Austin, TX

    I worked at SHI International full-time (less than an year)

    Pros

    SHI provides a young and energetic culture to work in. At times, it may seem like a frat house or club, but that's what makes it fun. Free lunches provided by suppliers!

    Cons

    Competition among co-workers is extremely high. If you expect to survive, you will take your work home and work long extra hours. EXTRA LONG! Managers don't care much! They encourage you to lie and do what ever it takes to reach the person in charge of "IT purchasing" to sell. Unless, you're willing to trade in your soul, I advise you to run for the hills.

    Advice to ManagementAdvice

    Take more time to listen to IAE's needs.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Great Culture and opportunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Executive in Austin, TX
    Current Employee - Inside Account Executive in Austin, TX

    I have been working at SHI International full-time (more than 3 years)

    Pros

    Lots of opportunity to grow your career and earn good money once you've established yourself

    Cons

    Starting and building a book of business is really difficult

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good, not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Account Executive in Austin, TX
    Former Employee - Inside Account Executive in Austin, TX

    I worked at SHI International full-time (less than an year)

    Pros

    The people on your sales team are the best part of the job. Young sales team that are all more than happy to help you.

    Cons

    Stressful. Hitting your quota is a must and if you fail to do so for over 3 months, they will find you a new position...

    Advice to ManagementAdvice

    Build smaller sales teams.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Scare Tactics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at SHI International full-time

    Pros

    If you work hard you will be successful. If you have a thick skin, even more so. Lots of company growth which allows for upward mobility. There are many additional perks in the form of food, prizes, off-sites and so on.

    Cons

    Despite many bright, talented and insightful people in the senior management roles, the very person at the top of the chain governs by principles of rash decisions, closed-mindedness and bull-dogging. Rather than internalizing feedback, promoting innovation and encouraging constructive changes, he communicates a generic, "salesy" message that wreaks a callous, insincerity. What once was a fun, challenging, flexible work-environment, has now become a stifled, confined, corporate cog of a workplace that is gunning to be the next big thing, with little consideration as to how to retain the people that make the company thrive. It feels like a dictatorship.
    Where's the democracy?

    Advice to ManagementAdvice

    Listen to the feedback being given and then work to not only communicate the changes being made, but work on overall transparency in terms of why things are being done.
    People are starting to leave just as quickly as they are being hired.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great place to get started - opportunity beyond

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Executive in Austin, TX
    Current Employee - Inside Account Executive in Austin, TX

    I have been working at SHI International full-time (more than an year)

    Pros

    A lot of opportunity to learn about exciting technology.
    Potential to be very lucrative in a short period of time.
    Company and partner manufacturers work hard to provide a fun environment for employees.
    There is plenty of opportunity to find new roles across the company and across the US.

    Cons

    Increasingly challenging quota attainment - the opening position has a seemingly short shelf life.
    The number of new reps creates a challenging learning environment for new teams.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Comfortable work enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Somerset, NJ
    Former Employee - Inside Sales Representative in Somerset, NJ

    I worked at SHI International full-time (more than an year)

    Pros

    Flex hours, good pay if you sell alot of high margin product and services, friendly co-workers who are often very helpful. Women and minority owned.

    Cons

    lots of low margin products, some staff are in their positions just because of their tenure..

    Advice to ManagementAdvice

    consider everthing that is being said and listen all opinions.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Account Manager in Somerset, NJ
    Current Employee - Inside Sales Account Manager in Somerset, NJ

    I have been working at SHI International full-time (more than an year)

    Pros

    Great work culture. Laid back depending on your manager. Room for growth if you put in the effort to stand out. Busy enough so you're not bored, but not so busy that you're overworked.

    Cons

    Very young workplace. Over 30 is overage in the Inside sales position (Entry Level). Low pay but equal for everyone.

    Advice to ManagementAdvice

    Job advancement is too heavily based on time with the company and not based on experience.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    IAM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Manager in Somerset, NJ
    Current Employee - Inside Account Manager in Somerset, NJ

    I have been working at SHI International full-time (more than an year)

    Pros

    Fun, young environment. Great management. Ability to grow within the company. Overall good company. Gym in building is an extra perk.

    Cons

    Pretty boring work. Desk job. Could be on a really great team or could be on a terrible one. Mainly based on luck and up to your training managers discretion. Not much of a challenging role

    Advice to ManagementAdvice

    Restructure training program and placement procedures

    Recommends
    Positive Outlook
    Approves of CEO

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