SHI International Reviews

Updated March 24, 2015
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  1. Great Sales Experience - AE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at SHI International full-time (more than a year)

    Pros

    Lots of flexibility with schedule and work/life balance. Great managers, field reps and inside reps to work with. If you are competitive, you will do well with the monthy spiffs and win amazing prizes like ipads, trips and more money.

    Cons

    customers will always say no to you. Have you develop thick-skin. monthly metrics like meetings, drops, quotes, etc.

    Advice to ManagementAdvice

    Upper management seems only driven by spreadsheets and getting large accounts that don't give you time to buy. They don't realize that small accounts can have a spend of $1M as well.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful

    You can polish a turd, but it's still a turd...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Account Manager/Inside Account Executive in Austin, TX
    Former Employee - Inside Sales Account Manager/Inside Account Executive in Austin, TX

    I worked at SHI International full-time (more than a year)

    Pros

    If you are single, you might hook up with a coworker at one of the company sponsored events (they have offsite events usually on W. 6th that involve free alcohol). This place is a meat market: they intentionally hire good looking ladies. "Sex sells" ?

    Cons

    1. Nonexistent training (Not one technical sales support or salesperson possesses even a Network+ certification).
    2. Industry standards and best practices are not practiced or adhered to (only a matter of time until we hear about customer data being stolen or leaked from this company).
    3. Agree with another review "Diligent effort is not rewarded": favoritism is clearly seen throughout promotions, assigning book of business, and what some employees are allowed to get away with.
    4. Unreasonable expectations: 50 dials per day required in the Inside Account Executive position. 50 calls x 5 minutes per call (speak to secretary, leave voice-mail, annotate account in CRM) = 4.16 hours per day... on top of this you are then expected to create quotes, handle purchase orders, attend numerous pointless meetings.
    5. People are promoted and demoted without rhyme or reason (Multiple managers have been promoted to director positions, and then demoted within 6 months. How does this help drive productivity?)

    Advice to ManagementAdvice

    Hire the right people for the right positions.
    Focus on quality of work rather than quantity of dials.
    Train your people! Makes sense for salespeople to have some knowledge about what they are selling.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Good job to get out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Somerset, NJ
    Former Employee - Inside Sales Representative in Somerset, NJ

    I worked at SHI International full-time (more than a year)

    Pros

    It is a fresh and young environment

    Cons

    It is tedious, and repetetive work

    Advice to ManagementAdvice

    Tone down the culture of micromanaging employees

    Doesn't Recommend
    Neutral Outlook
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  5. 5 people found this helpful

    Honest review of SHI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Account Executive in Austin, TX
    Former Employee - Inside Account Executive in Austin, TX

    I worked at SHI International

    Pros

    - Great co-workers. Everyone bans together because everyone is in the same drinking boat.
    - Free food. Catered meals twice a week.
    -Great experience. This is the biggest PRO. You will become so marketable in the IT industry. Be prepared to game your LinkedIn inbox to be flooded with recruiters requesting phone interviews.

    Cons

    Too many to list.

    -Management. It really depends on who you get as a manager but it all likelihood you will get an inexperienced manager. My manager was an unproven sales rep that had no leadership skills nor the people skills to lead a team.

    -College/unprofessional workplace. Be prepared for a very unprofessional workplace. Very distasteful sales floor.

    -Micromanaging. The metrics do not make any sense at SHI. The management does not really take in consideration of the workload that we do on a daily basis. The only thing management care about is themselves.

    -Culture. The morale on the floor is at an all time low when I left. As SHI grew, IT started to become everything that upper management said it wouldn't be. I would have to blame upper management on this one.

    -Work/life balance. Is non-existent. It's frown upon to take any vacation or PTO. If you are lucky to get days off, your manager will constantly demand tasks out of you to make sure you are thinking off work while you are out of the office. You are also expected to work after hours every day.

    -Sinking ship. SHI is trending downwards on everything hence why a lot of reps are leaving the company.

    Advice to ManagementAdvice

    I would put something here but it would get ignored since upper management does not listen to their reps.

    Doesn't Recommend
    Negative Outlook
  6. 4 people found this helpful

    Lack of respect and micromanaged sinking ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IAE in Austin, TX
    Current Employee - IAE in Austin, TX

    I have been working at SHI International full-time (more than a year)

    Pros

    -used to have great start up feel and freedom
    -coworkers are great for making new friends
    -catered lunch by vendors and lots of happy hours
    -if you are a political favorite and are handed good accounts, commission can be lucrative
    -close to downtown

    Cons

    -50 cold calls a day to IT professionals
    -management is a nightmare, has no problem acting like they don't care about turnover because they are simply hiring any recent graduate that applies and replacing those that quit
    -micromanaging, always a new metric to hit/product push= less time to do the job that actually makes you money
    -firing/moving around managers without any transparency
    -sales team keeps on increasing but support roles are not
    -college-esque culture has creeped all the way up to management style
    -Live and die by the 8-5...150% to quota? SIT DOWN AND GET TO WORK

    Advice to ManagementAdvice

    Catered lunches doesn't equal a good working environment.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. SHI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time

    Pros

    Great individual contributors. Very team oriented and willing to help any way they can. A very fast growing company with a lot to offer customers.

    Cons

    Management does not know how to manage the fast growth of the company.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. Must be willing to put in a lot of work at the beginning and see very little return.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SHI International

    Pros

    Fun company culture, cool perks and outings

    Cons

    Lots of training sessions, being on the phone all day, cold calls

    Doesn't Recommend
  9. LOVE IT HERE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Executive in Austin, TX
    Current Employee - Inside Account Executive in Austin, TX

    I have been working at SHI International full-time (less than a year)

    Pros

    great company culture, lunch is catered almost every day, everyone is happy, great friends.

    Cons

    cold calling is hard sometimes

    Advice to ManagementAdvice

    higher the base pay

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful

    It's okay for right out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time (more than a year)

    Pros

    Great culture, real team environment, everyone helps each other regardless of team or function, lots of fun events, career advancement, committed to hiring from within, HR is really helpful, lots of random and unexpected opportunities to use other talents you may have

    Cons

    starting pay too low, no real on-boarding process, it could be depending on the team, but putting in long hours and extra effort gets you nowhere

    Advice to ManagementAdvice

    reward effort and going the extra mile, this would require the manager to actually manage. Know who's shopping and youtube-ing all day and who's trying, also allow those who have proven themselves to work from home occasionally, make it less obvious who favorites are

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    Okay for recent college graduates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SHI International full-time (less than a year)

    Pros

    Friendly staff. Training is entertaining and all SHI members are young, understanding employees. Sales managers are typically relaxed and can help with any issues.

    Cons

    Low pay with small commission. Moving up does not mean earning a much bigger salary. They hire all recent college grads and do not care if they leave the company within a year.

    Advice to ManagementAdvice

    Higher base pay to keep employees around longer.

    Doesn't Recommend
    No opinion of CEO

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