SHI International Reviews

Updated October 17, 2014
Updated October 17, 2014
110 Reviews
3.5
110 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SHI International President and CEO Thai Lee
Thai Lee
81 Ratings

Review Highlights

Pros
  • It can be a laid back, flexible work place but that can also depend on your manager (in 10 reviews)

  • Great place to work, definitely somewhere that fits into my long-term career goals (in 7 reviews)


Cons
  • Inside sales reps in Austin are offered 3 times the starting base pay of inside reps in NJ (in 8 reviews)

  • Upper management is part of a good ole boys club that came from one of SHIs competitors (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Experienced professionals beware!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support in Somerset, NJ
    Current Employee - Sales Support in Somerset, NJ

    I have been working at SHI International full-time (more than 5 years)

    Pros

    Woman owned company, pregnant woman friendly. Free reserved parking ; just get prego.
    -Commons area has added games like Dave and Busters for you to enjoy.
    -A Gym and classes you can take.

    Cons

    No growth, No or little raise, Company grew too fast and got too cheap.

    Advice to ManagementAdvice

    Treat your business and employees better not just the God fathered people who started in 1989. Value and respect, invest in your employees. Stop being cheap, and hiring college grads with art degrees. Stop using DOS, for your internal system; aka SHOES. Become effective, use the products you resell for your own business instead of cheaply like referring to Excel as an ERP system. And lastly, stick to your niche. Investing in cloud business and branding it as SHI, is a terrible idea. Customers dont wanr that. Leave cloud to the pros.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Account Executive for almost 4 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at SHI International full-time (more than 3 years)

    Pros

    Great company who understand what it takes to win in the Reseller world. Would highly recommend SHI

    Cons

    Unless you are living in Austin or New Jersey it is hard to move into any other positions.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Glorified Telemarketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Account Executive in Austin, TX
    Former Employee - Inside Account Executive in Austin, TX

    I worked at SHI International full-time

    Pros

    There are a lot of young, fun people here. Also- lots of free food and happy hours, etc. They want you to believe this is a real job with fun perks.

    Cons

    Hmm, where to begin. If you are someone who desires a job where you can actually use your brain (maybe I should say someone WITH a brain...) I would reconsider taking this job. In fact, not having a brain would probably be helpful here because you are essentially a robot performing the exact same tasks as hundreds of other recent grads. This means cold calling at least 50 companies a day WHO DO NOT WANT TO TALK TO YOU. You are encouraged to find ways to get in contact with the IT directors, honest or not. Did you get a college degree? You are probably better than this.

    Expect to see a list every day of how many calls and how much talk time everyone in the Inside Account Executive role made the day before. Expect to get in trouble if you do not make these 50 dials every day. That is the most important thing in this job. If that is what you want in a job, good for you.

    Maybe you could reconcile performing meaningless tasks hour after hour, day after day for good money but the reality is you probably won't see much commission for a year (so many reps have told me) so you will be surviving on close to 30k. Which doesn't stretch far in Austin.

    If you are desperate for a job and don't mind being a glorified telemarketer then this may be the job for you. I really do not understand why this job requires a college degree.

    You are also completely expendable. They are hiring 30+ people to fill this role every month. YOU DO NOT MATTER. Save yourself the trouble and get a job somewhere else. Don't believe everything you hear.

    Advice to ManagementAdvice

    Stop hiring so many people. It is so blatant that individuals do not matter (on that note it is clear why this job is most people's first). Anyone with a solid educational background and the ability to think for themselves can see this for what it really is. Stop micro-managing. Realize that harassing people daily with cold calls is outdated.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Corporate Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SHI International full-time

    Pros

    Great compensation and fun culture.

    Cons

    Too many internal sales teams covering the same territory.

    Doesn't Recommend
    Approves of CEO
  6.  

    Working at SHI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Austin, TX
    Former Employee - Inside Sales Representative in Austin, TX

    I worked at SHI International full-time (more than an year)

    Pros

    Did well financially and liked working with all managers on my team. Was able to do my own thing for the most part and liked the autonomy.

    Cons

    1) If you are not used to working many hours and putting in the time necessary then SHI is not the place for you.
    2) They mostly hire recent college graduates. If over 30 it will be difficult to get hired.
    3) Some managers micro manage but most do not. Think this true of any large company.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Good company, some issues with management.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SHI International

    Pros

    Supervisors/immediate managers are great for the most part. Some great amenities, benefits

    Cons

    Cash is enough to survive but below general market rate. Upper management has NO connection to sales teams. Morale always an issue.

    Advice to ManagementAdvice

    Start actually listening to everyone instead of the few cherry picked managers you love.

  8.  

    Fantastic company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time (more than 10 years)

    Pros

    SHI cares about their employees. Also is always creating new and innovative ways to do business.

    Cons

    So many new changes in the past few years that it's become hard to keep track of who does what.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    SHI is a great stepping stone for kids right out of college who want to learn sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at SHI International full-time (more than an year)

    Pros

    Great people, lots of young people and fun enviornment

    Cons

    A lot of changes and moving of managment.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Avoid the Sinking Ship known As SHI Corp.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Account Manager in Austin, TX
    Current Employee - Inside Sales Account Manager in Austin, TX

    I have been working at SHI International full-time (more than 3 years)

    Pros

    The one thing that SHI does extremely well is hire great people. I have made a great number of friends/coworkers at this company.

    Cons

    (SHI CORP ONLY)
    From 2008-2013 The Pay, Benefits, Morale, Learning, Management had been second to none. Unfortunately SHI made changes to their corporate compensation and management structure focusing on highly commoditized items which provides no real value to the customer, the company, or the sales people. Obviously this negatively impacted compensation as well as morale across the entire company.

    Advice to ManagementAdvice

    1. Remove the Disease introduced in mid-2013
    2. Get Back to what made SHI great, Selling thing for a profit...lot's of profit
    3. Treat reps like they are people, and not like cogs in a machine. Try and remember why you left Dell/Softchoice/CDW in the first place.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Sink or Swim

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at SHI International full-time (more than an year)

    Pros

    Learn a ton about technology and all the different services that are available to companies. Ability to earn a love of money.

    Cons

    Market saturation. Lack of clear direction from managers due to rapid growth and ever-changing goals.

    Advice to ManagementAdvice

    Better training and less micro-management

    Recommends
    Negative Outlook
    Approves of CEO

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