SHI International

www.shi.com

SHI International Reviews

Updated January 20, 2015
Updated January 20, 2015
124 Reviews
3.2
124 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SHI International President and CEO Thai Lee
Thai Lee
88 Ratings

Review Highlights

Pros
  • It can be a laid back, flexible work place but that can also depend on your manager (in 10 reviews)

  • Great place to work, definitely somewhere that fits into my long-term career goals (in 7 reviews)


Cons
  • Inside sales reps in Austin are offered 3 times the starting base pay of inside reps in NJ (in 8 reviews)

  • Upper management is part of a good ole boys club that came from one of SHIs competitors (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    Not recomended.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at SHI International

    Pros

    Short commute - saves on gas.

    Cons

    It is made clear through the actions of senior management and the Human Resources department that you don’t matter, you are replaceable, and therefore there is no need to take your concerns seriously. As far the salary, the amount that each position starts at is at the bottom end of the average salary for similar positions at other companies, and raises are few and far between (sometimes non-existent). If it wasn’t for the fact that there are labor laws in this country, you get the feeling this company would be run like a Dickensian workhouse that has employees leaving work at the end of the day with the proverbial soot covering their faces, just in time to return their low wages to the company store in exchange for some bread, and single ply toilet paper.

    The opportunity for career advancement is slim to none, with few jobs being posted internally that do not have very specific requirments such a years of experience in a similar position. Why would you be working in an entry level sales or support position at SHI if you already had the years of experience necessary to do something else entireley? You are more likely to win the lotto jackpot on your birthday, while a unicorn gives you and all your friends high-fives, than make a non-lateral move in the comapny.

    The morale amongst the employees I’ve spoken to is a similar to the crew of a doomed ship, slowly sinking into the unforgiving, brutally cold Atlantic. You need to get out of there as soon as possible, but where else are you going to go? Better Job Island was destroyed in the war, and is now completely uninhabitable.

    Another problem is the distinct frat house culture surrounding the just out of college 22-year-olds, who are placated by the free lunches bought for them by vendors in a misguided attempt to encourage the sale of their products. This kind of behavior seems to be encouraged, rather than looked down upon. Ping Pong tables are scattered throughout the lobby area in an effort to manufacture a false sense of enjoyment. If I wanted to see college frat antics I'd pop in a DVD of Animal House, but I'm at work, not the backyard of my best bro Ogre's parent's house while Mommy and Daddy are away on vacation.

    In a better job market it would be pretty hard for SHI to build up a staff. I do not reccomend working here.

    Advice to ManagementAdvice

    Read the cons.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Great company but terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in San Diego, CA
    Former Employee - Account Executive in San Diego, CA

    I worked at SHI International full-time (less than a year)

    Pros

    SHI overall has a great culture and offers good benefits. They are also great about educating their sales teams with ongoing training.

    Cons

    Majority of management is very young and unfortunately lacks the maturity level and experience to make the office a professional work environment.

    Advice to ManagementAdvice

    Management needs to keep professional relationships not only with other management but their sales team as well. It is hard to keep focused and driven when your management provides an unhealthy and unprofessional work environment.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Account Manager in Somerset, NJ
    Current Employee - Inside Sales Account Manager in Somerset, NJ

    I have been working at SHI International full-time (more than a year)

    Pros

    Great work culture. Laid back depending on your manager. Room for growth if you put in the effort to stand out. Busy enough so you're not bored, but not so busy that you're overworked.

    Cons

    Very young workplace. Over 30 is overage in the Inside sales position (Entry Level). Low pay but equal for everyone.

    Advice to ManagementAdvice

    Job advancement is too heavily based on time with the company and not based on experience.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Young, fun culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Account Manager in Austin, TX
    Former Employee - Inside Sales Account Manager in Austin, TX

    I worked at SHI International full-time (less than a year)

    Pros

    Great energy. Young professionals. Parties and events paid for by vendors. Fun place to work.

    Cons

    Ridiculous cold calling. If you are an IAE, you are worthless and replaceable (and treated as so)...

    Advice to ManagementAdvice

    Raise salaries of IAE's and invest in their success instead of giving up on them and replacing them with fresh meat.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 7 people found this helpful  

    Experienced professionals beware!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support in Somerset, NJ
    Current Employee - Sales Support in Somerset, NJ

    I have been working at SHI International full-time (more than 5 years)

    Pros

    Woman owned company, pregnant woman friendly. Free reserved parking ; just get prego.
    -Commons area has added games like Dave and Busters for you to enjoy.
    -A Gym and classes you can take.

    Cons

    No growth, No or little raise, Company grew too fast and got too cheap.

    Advice to ManagementAdvice

    Treat your business and employees better not just the God fathered people who started in 1989. Value and respect, invest in your employees. Stop being cheap, and hiring college grads with art degrees. Stop using DOS, for your internal system; aka SHOES. Become effective, use the products you resell for your own business instead of cheaply like referring to Excel as an ERP system. And lastly, stick to your niche. Investing in cloud business and branding it as SHI, is a terrible idea. Customers dont wanr that. Leave cloud to the pros.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Glorified Telemarketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Account Executive in Austin, TX
    Former Employee - Inside Account Executive in Austin, TX

    I worked at SHI International full-time

    Pros

    There are a lot of young, fun people here. Also- lots of free food and happy hours, etc. They want you to believe this is a real job with fun perks.

    Cons

    Hmm, where to begin. If you are someone who desires a job where you can actually use your brain (maybe I should say someone WITH a brain...) I would reconsider taking this job. In fact, not having a brain would probably be helpful here because you are essentially a robot performing the exact same tasks as hundreds of other recent grads. This means cold calling at least 50 companies a day WHO DO NOT WANT TO TALK TO YOU. You are encouraged to find ways to get in contact with the IT directors, honest or not. Did you get a college degree? You are probably better than this.

    Expect to see a list every day of how many calls and how much talk time everyone in the Inside Account Executive role made the day before. Expect to get in trouble if you do not make these 50 dials every day. That is the most important thing in this job. If that is what you want in a job, good for you.

    Maybe you could reconcile performing meaningless tasks hour after hour, day after day for good money but the reality is you probably won't see much commission for a year (so many reps have told me) so you will be surviving on close to 30k. Which doesn't stretch far in Austin.

    If you are desperate for a job and don't mind being a glorified telemarketer then this may be the job for you. I really do not understand why this job requires a college degree.

    You are also completely expendable. They are hiring 30+ people to fill this role every month. YOU DO NOT MATTER. Save yourself the trouble and get a job somewhere else. Don't believe everything you hear.

    Advice to ManagementAdvice

    Stop hiring so many people. It is so blatant that individuals do not matter (on that note it is clear why this job is most people's first). Anyone with a solid educational background and the ability to think for themselves can see this for what it really is. Stop micro-managing. Realize that harassing people daily with cold calls is outdated.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Corporate Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SHI International full-time

    Pros

    Great compensation and fun culture.

    Cons

    Too many internal sales teams covering the same territory.

    Doesn't Recommend
    Approves of CEO
  9.  

    Working at SHI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Austin, TX
    Former Employee - Inside Sales Representative in Austin, TX

    I worked at SHI International full-time (more than a year)

    Pros

    Did well financially and liked working with all managers on my team. Was able to do my own thing for the most part and liked the autonomy.

    Cons

    1) If you are not used to working many hours and putting in the time necessary then SHI is not the place for you.
    2) They mostly hire recent college graduates. If over 30 it will be difficult to get hired.
    3) Some managers micro manage but most do not. Think this true of any large company.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Good company, some issues with management.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SHI International

    Pros

    Supervisors/immediate managers are great for the most part. Some great amenities, benefits

    Cons

    Cash is enough to survive but below general market rate. Upper management has NO connection to sales teams. Morale always an issue.

    Advice to ManagementAdvice

    Start actually listening to everyone instead of the few cherry picked managers you love.

  11. 1 person found this helpful  

    Fantastic company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SHI International full-time (more than 10 years)

    Pros

    SHI cares about their employees. Also is always creating new and innovative ways to do business.

    Cons

    So many new changes in the past few years that it's become hard to keep track of who does what.

    Recommends
    Positive Outlook
    Approves of CEO

Work at SHI International? Share Your Experiences

SHI International

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.