SHI International

  www.shi.com
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SHI International Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

3.2 95 reviews

86% Approve of the CEO

SHI International President and CEO Thai Lee

Thai Lee

(70 ratings)

58% of employees recommend this company to a friend

Review Highlights

Pros
  • It can be a laid back, flexible work place but that can also depend on your manager (in 10 reviews)

  • Surrounded by lots of great people who have the flexibility to be creative and provide feedback to executive management for improvements (in 5 reviews)


Cons
  • Inside sales reps in Austin are offered 3 times the starting base pay of inside reps in NJ (in 8 reviews)

  • Low base salaries for experienced sales reps so the financial peaks and valleys can be extreme (in 6 reviews)

More Highlights
95 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great company and vision for growth.

    Account Executive (Current Employee)

    Pros-Great cultire and work life balance
    -Comp plan is excellent - once book of business is built six figure income
    -Surrounded by lots of great people who have the flexibility to be creative and provide feedback to executive management for improvements
    -Great place to become well versed in multiple technologies

    Cons-Company politics have too much weight on opportunities for growth
    - Flavor of the month training strategy - doesnt allow for follow through of trainings to improve go to market strategy for reps; you're pushed to something new before you can get comfortable with previous product training/campaign
    -Lack of support from middle management

    Advice to Senior ManagementHire managers from within, and implement guidelines around account management. Feels as though you are competing against your own company at times when call center reps are prospecting the same accounts as field sales reps

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Diligent effort is not rewarded

    Anonymous Employee (Former Employee)

    ProsVery energetic, youthful environment.
    New office appears to take into consideration employee wellness and development.
    Company has been growing at a high rate year after year.

    ConsPromotions appear to not be based on hard efforts but rather on favoritism.
    Compensation appears to be below-average; not making an effort to reduce turnover.

    Advice to Senior ManagementBe consistent with your promises of rewarding those who work hard.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Sales

    OUTSIDE SALES (Current Employee) Austin, TX

    ProsFast growing, many opportunities for advancement and making $, obtainable goals, part of a team, positive work environment, inspirational leaders, constant learning and growth opportunities

    ConsSales can be stressful at times, systems can be slow, sometimes everything feels like it is a priority, have to be comfortable with inspection

    Advice to Senior ManagementFocus on positive recognition of performance.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    SHI Review

    Administrative Assistant (Current Employee) Somerset, NJ

    ProsGood Company to work for, in terms of working at Headquarters,

    Consas for the warehouse,
    I wouldn't suggest working there.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Approves of CEO

     

    A rocket ship

    Anonymous Employee (Current Employee)

    ProsGreat culture,ton of momentum, and well positioned in the marketplace

    ConsDiffering cultures between SHI HQ and SHI Austin

    Advice to Senior ManagementFocus in improving communication between HQ and field

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

     

    Great for starting off and just graduated college

    Inside Sales Account Manager (Current Employee) Somerset, NJ

    ProsA lot good/great company perks
    - Full gym with classes for people that work out daily
    -You get a lot of free lunches and breakfasts
    -They treat their employees fairly well compared to other companies I have been at
    -A lot of options to move around within the company

    Cons-A little bit on the low side relative to other companies-
    - Very mundane and not very thought provoking challenges for Inside Account Managers

    Advice to Senior ManagementPlease let employees transition to other companies or else they will leave on their own.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Enabling individuals to grow personally and professionally means the company will do the same. A rising tide...

    Marketing (Current Employee) Somerset, NJ

    ProsPrivately-owned by an owner/CEO that works harder than you do, SHI plans for the long-term and not quarter-to-quarter. Ideas are welcome and new positions are constantly created to fulfill those ideas and deliver ever-improving products to our customers. This company is also: young, fun, constantly growing, a $5 billion org that considers itself an underdog.

    ConsIf you need someone to tell you how to do your job every day you come to work, this place is not for you.

    Advice to Senior ManagementNever forget what I wrote above about the underdog.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

    1 person found this helpful  

    Sales is as good as the effort you put into it..

    Account Executive (Current Employee) San Francisco, CA

    ProsPotential for a large commision check at the end of month.. if you've past your quota

    ConsNot a very good company culture.

    Advice to Senior ManagementMetricing your employees does not enhance performance

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

    2 people found this helpful  

    Account Executive/Sales/Order Taker/Whatever

    Sales (Current Employee) Austin, TX

    ProsGreat for a frat/sorority type people right out of college using the "buddy-buddy" system to get right back in the same situation like going through 3 month training-style initiation,pointless classroom business games?, and tests that make you feel just like college classroom baby sitting session (you even get your name labeled on seats & 1 minute after being late from lunch you LITERALLY have your name put on the board?). Pro: benefits (but also takes away from the 30k base w/co-pay) Austin,Texas location does heavy recruiting in the frat/sororities because they are the perfect demographic who just fits into a robot style cookie cutter person who will risk doing boring/bad practice work at the promise they can still be accepted within the group/corp culture.

    ConsWhere do I begin? First off. Corporate training is seriously for uneducated business people so if you are anything like an experienced BBA in Marketing/Sales/Finance/Accounting/Comp Science etc etc stay the_ F_away from this situation. You will find yourself explaining sales,marketing, cold calling-biz dev and time management to recent grads who go out drinking on Thursdays still ...by Friday afternoon I was looking for another job. The only experience most of the teachers in corp training had were just working for SHI (seriously almost all!!! - example LinkedIn). How can you better yourself if all your teachers have just been working there out of college? They drink the kool-aid ... ..stay at SHI? drink the kool-aid. Generation xerox. Moreover, all of the Austin location has all of their emails sync'd together ahaha lol (getting pointless emails every 5 minutes that are unrelated)makes no sense. One of the corp trainers threaten if you don't color-code your emails (because SHI isn't responsibly ran) ... you get punished .. .. because your emails need to be color coded?? Another classroom frat type of management....that becomes unproductive over time and poorly ran. I seriously answered almost all of the sales questions when the head sales honcho came in and he immediately noticed I wasn't among the business riff-raff constantly being churned through this technology house. So I went on about my tenure there for about 1 1/2 weeks til I told them "latas" which was the best decision I ever made. I know I wanted a career of advancement at least to a manager role (after 2-3 yrs at shi) as opposed to being demoted to an ORDER TAKER for the rest of my career at SHI (noone moves up). As for sales at SHI, knowing all the corp trainers had to go through Account Executive role (none of them stayed in the role) ... it must of been so bad that they were going to find something else in the company because goals are out-of-reach or 3x daily micro mgmt emails sent out of sales figures and names tied to performance for everyone in the org to point fingers.

    Advice to Senior Management-don't treat adults like children in corp training (obvious why they hire young)
    -don't micro manage emails sent to the whole org haha then you have people pointing fingers across divisions (unproductive)
    -don't make promises/commission plans seem great then turn out unreachable basically you find yourself never making money (other than base) and only taking orders and just reselling
    -stay away from the frat mentality (makes your recent grads think this is what having a "real job" is like when I've never seen a corp training class put names of people on the board)
    -be more personal with your employees make divisional email selling figures so the division can make repairs not the "head honcho" of sales (he has more important things to do then read about mofo #412 in the org missed quota by 4k
    -The company seemed desensitized

    No, I would not recommend this company to a friend

    • Culture & Values
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    Great company

    Account Representative (Current Employee) Somerset, NJ

    ProsGreat people to work with. Great benefits

    ConsNeed to be more flexible with work hours

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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