SHI International Reviews

Updated October 1, 2014
Updated October 1, 2014
107 Reviews
3.3
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SHI International President and CEO Thai Lee
Thai Lee
80 Ratings

Review Highlights

Pros
  • It can be a laid back, flexible work place but that can also depend on your manager (in 10 reviews)

  • Every place has some cons, but overall this is a great place to work with a great vibe (in 6 reviews)


Cons
  • Inside sales reps in Austin are offered 3 times the starting base pay of inside reps in NJ (in 8 reviews)

  • Upper management is part of a good ole boys club that came from one of SHIs competitors (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Love the culture of HQ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time for more than 8 years

    Pros

    Great company to start at out of college
    Competitive Salary to start
    Great "extras" - gym, clubs, nurse, free food for vendor trainings, dress down
    Informative training program
    Continually growing

    Cons

    If you stay too long in your position, it's hard to move on to something else within the company.
    Managers are quick to discipline overloaded workers
    No consistancy between departments
    Only get every other holiday off

    Advice to ManagementAdvice

    Get a management training program

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Wonderful company, underpaid a bit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Account Manager  in  Somerset, NJ
    Current Employee - Inside Sales Account Manager in Somerset, NJ

    I have been working at SHI International full-time for more than a year

    Pros

    There a lot of young and good hearted people at SHI. Good work environment, casual atmosphere.

    Cons

    There are a lot of opportunities but management seems hesitant to let employees leave for other positions within the company. Low pay compared to other companies.

    Advice to ManagementAdvice

    Get a better management training program.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Somerset, NJ
    Former Employee - Anonymous Employee in Somerset, NJ

    I worked at SHI International full-time for more than 8 years

    Pros

    Great young company to work for. Awesome culture and atmosphere.

    Cons

    Not many opportunities for growth.

    Advice to ManagementAdvice

    Train management on how to deal with conflict resolution. Their personal feelings should not come in to play regarding team issues.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at SHI International full-time for more than 3 years

    Pros

    Great Culture and good benefits. Compensation this great depending on accounts you work hard to get into, given to you, or your quota. Genuinely care about doing the best for the employees.

    Cons

    The company tries to do too much without enough resources. Huge shift towards micro management. Training and on going development lack effectiveness. Inside reps talent level leaves a lot to be desired

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 4 people found this helpful  

    STAY AWAY - Stay far, far away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Indianapolis, IN
    Former Employee - Account Executive in Indianapolis, IN

    I worked at SHI International full-time for more than 3 years

    Pros

    Great comp plan in the beginning.

    Cons

    Terrible executive corp management. Too many field reps. Take away more and more accounts to prevent long term success.

    Advice to ManagementAdvice

    If I worked at Softchoice or Dell previously or were a brown noser - I am sure I would have been loved by you and given special treatment. Train your managers! SHI is a lawsuit waiting to happen.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Downward spiral...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Account Manager  in  Austin, TX
    Former Employee - Inside Sales Account Manager in Austin, TX

    I worked at SHI International full-time for more than 3 years

    Pros

    I was at SHI for 3 years, and the first two years were great. The Austin office is young, and they hire fun and energetic people. The office was fairly laid back, and the pay was great if you had a good account set, which I did. If you prove you are capable, management will reward you by giving you good AEs and accounts.

    Cons

    SHI changes direction and leadership wayyyy too often. We had 3 directors in 3 years, and in my last 6 months at the company, I had 3 different managers. With every leadership change came more busy work and a different focus. Back in June, they appointed a new director who has ruined the spirit of the place. Employees no longer feel valued at all, and everyone in the office wishes they could just quit. The last few months have seen tons of changes, and it is only going to get worse.

    Advice to ManagementAdvice

    Recognize the irreparable damage the new director of inside sales is causing, and either step in and make some changes, or find someone else for the job before you lose your most talented people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Inside Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Executive  in  Austin, TX
    Current Employee - Inside Account Executive in Austin, TX

    I have been working at SHI International full-time for less than a year

    Pros

    Young work environment, great perks, laid back, great long-term earning potential

    Cons

    Inside sales, 50 + cold calls a day, takes avg. 6 months to start making commission

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    SHI - It is a decent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Atlanta, GA
    Former Employee - Account Executive in Atlanta, GA

    I worked at SHI International full-time for more than a year

    Pros

    Very good sales support structure with excellent inside team and administrative support for various vendors; good relationships with vendors and distributors

    Cons

    Not very good distribution of accounts; some friction between enterprise and mid-market vertical reps.; services not a strong suit of company

    Advice to ManagementAdvice

    With time lost to traffic averaging two hours a day, a more flexible approach to tele-commuting is needed. It is not necessary to be in the office every day when the same work can be completed from a home office.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Excellent Training and Career Preparation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Austin, TX
    Current Employee - Account Executive in Austin, TX

    I have been working at SHI International full-time for more than a year

    Pros

    They hire the right people. Lots of upward mobility within SMB.

    Cons

    None so far. Keep doing what you're doing.

    Advice to ManagementAdvice

    Ease up on the hiring just a tad.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Great experience to go anywhere in the IT sales field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at SHI International full-time for more than 3 years

    Pros

    Low base salaries but huge upside if you can consistently exceed your quota. It can be a laid back, flexible work place but that can also depend on your manager. Benefits were good, health insurance was great and cheap for a single person. Perks from vendors, such as sporting events, contests with generous payouts, spiffs, etc. Team selling is great if you have a good relationship with your inside rep (which I did, so it was a positive experience for both of us). The CEO has a great vision for the organization as a whole and while it's not always executed well, there is a commitment to customer satisfaction.

    This is a great position to get a lot of experience in IT in a short amount of time. You can make a lot of connections at major manufacturers which could lead to more and better career opportunities. Stick it out here for 2 years and you could have a lot of doors opened to you.

    Cons

    Very little opportunity for advancement if you aren't willing to relocate to NJ or Austin. Low base salaries for experienced sales reps so the financial peaks and valleys can be extreme. Management can be unappreciative and short sighted about retaining good talent. There was more and more micromanagement.

    Advice to ManagementAdvice

    Recognize the good people and work to retain them. Every one might be replaceable but it most likely won't be with anyone as good.

    Recommends
    Approves of CEO

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