SHI International Reviews

Updated June 26, 2015
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160 Employee Reviews

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  1. LOVE IT HERE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Account Executive in Austin, TX
    Current Employee - Inside Account Executive in Austin, TX

    I have been working at SHI International full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company culture, lunch is catered almost every day, everyone is happy, great friends.

    Cons

    cold calling is hard sometimes

    Advice to Management

    higher the base pay


  2. Helpful (2)

    It's okay for right out of college

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, real team environment, everyone helps each other regardless of team or function, lots of fun events, career advancement, committed to hiring from within, HR is really helpful, lots of random and unexpected opportunities to use other talents you may have

    Cons

    starting pay too low, no real on-boarding process, it could be depending on the team, but putting in long hours and extra effort gets you nowhere

    Advice to Management

    reward effort and going the extra mile, this would require the manager to actually manage. Know who's shopping and youtube-ing all day and who's trying, also allow those who have proven themselves to work from home occasionally, make it less obvious who favorites are


  3. Helpful (2)

    Okay for recent college graduates

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SHI International full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Friendly staff. Training is entertaining and all SHI members are young, understanding employees. Sales managers are typically relaxed and can help with any issues.

    Cons

    Low pay with small commission. Moving up does not mean earning a much bigger salary. They hire all recent college grads and do not care if they leave the company within a year.

    Advice to Management

    Higher base pay to keep employees around longer.


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  5. Helpful (4)

    Great Culture!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Somerset, NJ
    Current Employee - Anonymous Employee in Somerset, NJ

    I have been working at SHI International full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunities galore, friendly and satisfying work environment. Extremely busy, challenging, time flies by.

    Cons

    Salaries are low compared to the national averages.

    Advice to Management

    Rapid growth requires rapid responses; management needs to be more proactive and more willing to help their teams during busy times. Roll up your sleeves and help your department. Be generous with positive feedback, it goes a long way.


  6. Helpful (3)

    Good for college graduates

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Account Executive in Austin, TX
    Current Employee - Inside Account Executive in Austin, TX

    I have been working at SHI International full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You can learn IT sales and possibly move into another role if you can survive for a year. There's a lot of free lunches and the work facilities are nice. There's also a lot of emphasis on rewarding the top performers and giving them credit for their success. They're fast growing and still have a lot of room to grow.

    Cons

    It's like working in a giant fraternity house. For some, that may be awesome, but it doesn't give you a good foundation for what work will be like outside of SHI in a more professional environment. Its really noisy on the floor when you're trying to make calls that sometimes customers can hear the yelling and music which is pretty unprofessional and disruptive when you're trying to put your best foot forward with a customer. If you say something about the noise you will be bullied by the people that like to make the noise. If you have an MBA or any other formal business training, run for the hills unless you can't find another job. Your talents will likely be wasted your first year making cold calls and working LONG hours doing mindless prospecting and sending blanket emails in hopes of making more than $35,000 per year. They're growing fast, but the supporting resources aren't growing at the same rate causing a lot of frustration for inexperienced sales reps. When resources fail, so does the rep and in turn SHI.

    Advice to Management

    Make a better external website that employees can use a more competitive tool. Allow people to move roles before the year mark if they're qualified to fill another role. Hire from the outside for roles that require more experience. Treat your managers better (this is a big reason people don't want to move up the chain). Be more firm with bully behavior in the office as it happens everyday.


  7. SHI is a great place to build a lifelong career!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Administrative in Somerset, NJ
    Current Employee - Human Resources Administrative in Somerset, NJ

    I have been working at SHI International full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A fast growing company brimming with diverse culture, professionalism can be found at every corner but SHI still knows how to bring fun to the office environment.

    Cons

    Being involved with a fast growing company equals out to a LOT of work, working long hours is nothing new to an SHI employees but our passion drives us to excel.

    Advice to Management

    Any manager at SHI earned their position by dedicating themselves to this company. The management team is professional and yet cordial, they walk the perfect line between professionalism and amiability.


  8. Helpful (3)

    Take an Entry-Level Position... then Move On.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Somerset, NJ
    Former Employee - Anonymous Employee in Somerset, NJ

    I worked at SHI International full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The overall company culture and vibe is young and energetic. SHI has experienced tremendous business growth in the past 2 and half years which I had worked at the company for. They offer good benefits, opportunities to move to different departments within the company, and to make a good wage if you are working under the right team. This is a good place to start an entry-level position, just to gain some experience.

    Cons

    Mid and upper management have no idea how to communicate nor properly lead projects and initiatives; it is the blind leading the blind at SHI. Enormous expectations are assigned to both individuals and teams with no real direction or incentive to complete them. There is a very political climate when it comes to promotions, with senior management promoting and creating new titles for whomever they personally like, rather than choosing who is actually best qualified for a position. Seniority at the company also factors heavily when it comes to favoritism.

    Advice to Management

    Learn to communicate more clearly. Reason out what you are doing before you expect your team to understand and support your actions. Learn to lead teams, not just call out orders at them.


  9. Helpful (1)

    Good if you just graduated

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at SHI International

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great place to make money and learn sales.

    Cons

    Management plays musical chairs all the time. They just hire employees rather than develop the ones they already have.


  10. Helpful (1)

    Interesting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Account Executive in Austin, TX
    Current Employee - Inside Account Executive in Austin, TX

    I have been working at SHI International full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Very Interesting environment with some of the most entertaining/encouraging co-workers. Seems everyone gets a moderately different experience when entering SHI. Territories are assigned to individuals randomly after you complete training. The territories correlated to income potential vary greatly. It's a lot of work(years), but can be very rewarding.

    Cons

    It can also be quite a frustration when luck and persistent pay off; only to be rewarded with an error not previously percieved. The back-end/systems of this company really need an upgrade. Feels like luck is more of the name of the game here. No real competitive differentiators.

    Advice to Management

    Work on the back-end systems, and see retention/sales grow. Maybe consider adding some sort of compelling incentive to stay longer.


  11. Helpful (2)

    Glorified Call Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Account Executive in Austin, TX
    Former Employee - Inside Account Executive in Austin, TX

    I worked at SHI International full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    SHI provides a young and energetic culture to work in. At times, it may seem like a frat house or club, but that's what makes it fun. Free lunches provided by suppliers!

    Cons

    Competition among co-workers is extremely high. If you expect to survive, you will take your work home and work long extra hours. EXTRA LONG! Managers don't care much! They encourage you to lie and do what ever it takes to reach the person in charge of "IT purchasing" to sell. Unless, you're willing to trade in your soul, I advise you to run for the hills.

    Advice to Management

    Take more time to listen to IAE's needs.



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