SHPS Reviews

38 Reviews

2.2
38 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SHPS President and CEO Rishabh Mehrotra
Rishabh Mehrotra
24 Ratings

Employee Reviews

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  1.  

    SHPS. Now ADP. Benefits administration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefits Administration  in  Louisville, KY
    Former Employee - Benefits Administration in Louisville, KY

    I worked at SHPS full-time for more than 10 years

    Pros

    Good learning experience. Nice friendships made

    Cons

    Much overtime. Low pay. Massive layoff

    Advice to ManagementAdvice

    Hire more people. Quit sending jobs overseas. Open enrollment needs more people. Underpaid!!!!

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations  in  Louisville, KY
    Former Employee - Operations in Louisville, KY

    I worked at SHPS full-time for less than a year

    Pros

    Promoted quickly, flexible work environment

    Cons

    Horrible benefits, very low employee morale, overtly political environment

    Advice to ManagementAdvice

    Really need to address the environment. It's toxic.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Great first job out of college...or if you're desperate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Educator II  in  Louisville, KY
    Current Employee - Health Educator II in Louisville, KY

    I have been working at SHPS full-time for more than 3 years

    Pros

    Stability, good benefits package, you know exactly what's expected of you on a daily basis.

    Cons

    No pay raise in last 3 years, no promise of pay raise in the future, upward mobility limited.

    Advice to ManagementAdvice

    A pay raise would be nice.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great entry level job, nothing more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Health Educator  in  Louisville, KY
    Current Employee - Health Educator in Louisville, KY

    I have been working at SHPS

    Pros

    Good benefits, good insurance. It's a great place to start if you are at the beginning of your career and looking for something steady.

    Cons

    Don't expect a raise or a promotion or any kind of upward mobility. And there is zero autonomy in the day to day activities of your job.

    Advice to ManagementAdvice

    More pay, more autonomy, and more chances for advancement. And also be a little more selective in the hiring of others.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Overall good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Louisville, KY
    Current Employee - Customer Service Representative in Louisville, KY

    I have been working at SHPS

    Pros

    Good pay. Shps management team helps you succeed. Benefits are pretty good. Time off policy is the best I've ever experienced. Excellent opportunity for overtime during busy periods.

    Cons

    Hiring process is slow. The company relies on temporary workers for a large quantity of entry level positions. I was a temp for over a year before being offered a full time position.

    Recommends
    Approves of CEO
  7.  

    Good people, misguided management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Plymouth, MN
    Current Employee - Anonymous Employee in Plymouth, MN

    I have been working at SHPS

    Pros

    Co-Workers are great, knowledgeable and friendly.
    Very flexible (as long as you get the job done).
    Close to where I live.

    Cons

    Poor vision and direction from senior leadership.
    200% turnover in the past 4 years.
    No raises / increases for the past 4 years.
    Willing to bend over backwards for clients, but not employees.
    No communication from senior leadership.

    Advice to ManagementAdvice

    Value your employees.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Stay Away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst  in  Philadelphia, PA
    Current Employee - Business Analyst in Philadelphia, PA

    I have been working at SHPS

    Pros

    Flexibility with time off. Work as hard as you want.

    Cons

    No increases after 4 years.

    Advice to ManagementAdvice

    None, we need new management.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    I am given the opportunity to think critically and creatively.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Corporate  in  Louisville, KY
    Current Employee - Corporate in Louisville, KY

    I have been working at SHPS

    Pros

    I work with a group of talented and intelligent individuals, and with a manager who takes the time to mentor me. Not only have I gained a deep knowledge of the healthcare and benefits industries, my job expertise has grown during my time at SHPS. I get to work on a variety of projects and have direct interaction with senior management. I feel trusted and most importantly, I feel the work I do matters. I'm also continually impressed by my co-workers across the entire company and the passion they have for the work they do.

    Cons

    The regulatory nature of healthcare and benefits means that SHPS' strategy often changes, sometimes without warning. This means priorities change quickly and the environment can be chaotic. The recession has also taken its toll and employee morale is low. However, I've worked here long enough that I see this as simply a bump in the road.

    Advice to ManagementAdvice

    You've done a good job recently of communicating with your employees. Please continue with the town hall meetings and such. We're starving for more information.

    Recommends
    Approves of CEO
  10. 4 people found this helpful  

    Chaotic, constantly changing company with below average benefits/salary and poor employee morale.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Louisville, KY
    Current Employee - Anonymous Employee in Louisville, KY

    I have been working at SHPS

    Pros

    Some flexibility in schedule depending on your position and department. Begining now to offer good educational opportunities. Strong health/wellness employee programs. Great co-worker relationships.

    Cons

    There has been some excellent talent and ideas coming from this company. Much of the talent has jumped ship and many of the ideas just never take off or are plagued with system barriers/complications. No tangible effort by upper management to resolve serious issues that hinder employee success and productivity. Review processes are punitive in nature and offer little motivation to grow/improve. Very poor employee morale. Regular, annual layoffs without warning at year end.

    Advice to ManagementAdvice

    Somehow, you are still blessed with some talented, dedicated employees. A serious, tangible effort must be made to resolve system issues, provide vision and direction, improve employee morale and reward these employees for their dedication - they are your greatest asset.

    Doesn't Recommend
    Disapproves of CEO
  11. 4 people found this helpful  

    The SHPS is sinking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Louisville, KY
    Former Employee - Anonymous Employee in Louisville, KY

    I worked at SHPS

    Pros

    Some cool coworkers. The salad bar in the Aramark Cafe is awesome. Healthy vending machine options. The bathrooms are always clean.

    Cons

    Mandatory overtime. Lack of respect and communication from management. VERY micro managed. No raises for four years while insurance premiums continued to rise. All the talented and smart employees are leaving for other companies. Constant system changes that slow down work instead of making it easier. Bosses that don't lead and are out of touch with their employees. Poor employee morale. Bad benefits. Terrible pay.

    Advice to ManagementAdvice

    Pay your employees a fair wage to retain talent. Listen to ideas that employees have to make SHPS a better place. Your employees are your allies; there is no reason to hide information from them.

    Doesn't Recommend
    Disapproves of CEO

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