SHS Group Reviews

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4.0
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Joe Sloan
1 Rating

2 Employee Reviews

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  1. Many money making opportunities, but it comes with a price.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance Supervisor in Euless, TX
    Former Employee - Quality Assurance Supervisor in Euless, TX

    I worked at SHS Group full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    If you have an open schedule, and lots of flexibility this is the place for you. There are many shifts to work during a day, and many hours to rack up on the phones. This is a place thats fast-paced and you must have the drive to make the sale. Over the phone sales not only include a sales mentality, but one of courteousness and excellent customer service skills.

    Cons

    A large area of opportunity with this company is the training technique. With such a fast-paced environment, there is not much time to be developed. You pretty much have to come in with the ability of computer skills, customer service skills and the "know how" of sales. There is an incubation period, where you have more concentrated help, but from there you are pretty much on your own. More than 1 Day of training will go far with keeping reps from early burnout, frustration on the calls and script adherence and familiality.

    Advice to Management

    This company could be much better with a little more TLC. Although, the atmosphere seems understanding with no kickback from time off request, personal family time, or medical mishaps that is just not the case. All reps should have to adhere to all company policies no matter the situation, without the instigation from supervisors. Personal business and relationships sometime cloud the air, and the wrong judgement is made as a result.


  2. Business Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in Dublin, Dublin (Ireland)
    Current Employee - Business Manager in Dublin, Dublin (Ireland)

    I have been working at SHS Group full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great coworkers and management with a good work life balance approach.

    Cons

    Working in the FMCG Grocery Retail sector is very challenging.



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