SITA Reviews

Updated September 13, 2014
Updated September 13, 2014
109 Reviews
3.0
109 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SITA CEO Francesco Violante
Francesco Violante
61 Ratings

Review Highlights

Pros
  • Multi Cultural, Work/Life balance, Benefits, Vacation package, Good work environment (in 9 reviews)

  • Good work environment and flexible hours (in 9 reviews)


Cons
  • Pockets of dysfunctional senior management that doesn't understand the business (in 7 reviews)

  • Upper levels of management make decisions that place hardships on support personnel (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Senior Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Atlanta, GA
    Former Employee - Senior Software Engineer in Atlanta, GA

    I worked at SITA full-time for more than a year

    Pros

    A lot of new things to learn

    Cons

    Salary is not that good

  2.  

    Good Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Field Engineer
    Current Employee - Operations Field Engineer

    I have been working at SITA full-time for more than a year

    Pros

    Multicultured environment
    Decent travel benefits
    Can be very laid back depending on site
    Salary is ok
    Yearly review bonuses
    Interesting technologies

    Cons

    Poor communication between regions, management and ground level
    Personalities can cause a lot of trouble
    Depending on your site, career development can be limiting

    Advice to ManagementAdvice

    Communication!

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    OK Place to work ...

    Former Employee - Anonymous Employee  in  Smyrna, GA
    Former Employee - Anonymous Employee in Smyrna, GA

    I worked at SITA as a contractor for more than a year

    Pros

    The hourly rate was nice and so was the view from the office.

    Cons

    My co-workers weren't seen as very high caliber.

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  5. 1 person found this helpful  

    Too much re-org

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SITA full-time for more than 8 years

    Pros

    Travel the world and meet new cultures
    learn from other cultures

    Cons

    No value of your work
    you are suppose to contribute, but to take the loss of management

    Advice to ManagementAdvice

    stop hiding the lost of revenue on re-org

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Travel opportunities and unique experiences but lack of checks and balances in management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at SITA full-time for more than 3 years

    Pros

    SITA allows constant opportunities for interaction with people from diverse nationalities and backgrounds and, if your position allows, travel opportunities across the globe. Lots of variety -- can be very exciting.

    Cons

    SITA has a complete lack of checks and balances in management positions and has had more than one issue with corruption from middle management on up through the C level ranks. This creates miserable fallout for everyone down the line. Corporate HQ is in Europe and they are often out of touch with what goes on in the Americas.

    No opinion of CEO
  7. 1 person found this helpful  

    The is GREAT company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Support Analyst  in  Atlanta, GA
    Former Employee - Systems Support Analyst in Atlanta, GA

    I worked at SITA full-time for more than 8 years

    Pros

    One of the major Pros for me was the fact that I was constantly learning new forms of technology. After the training period ended, you really hit the ground running which I enjoyed.
    The pay is excellent also.

    Cons

    Major cons of working at this company are:
    1. The fact that you are NOT going to get promoted. I was there for a VERY, LONG TIME and was basically in the SAME, EXACT SEAT I was when I began. Absolutely NO ROOM for advancement!
    2. Racists. There are stints of racism in upper management making it hard for people of color to move up within the company.
    3. No sense of loyalty to associates. They will run you over the bus about the least little thing. No matter how long you've been with the company 1 year or 50 years, there is no loyalty for NOTHING! Period.

    Advice to ManagementAdvice

    If this company had career, advancement opportunities, it would be an ideal place to work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Rudderless and adrift

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SITA full-time for more than 10 years

    Pros

    An abundance of online training courses. Good vacation policy. A wonderfully diverse and global staff, making it easy to make friends around the world.

    Cons

    Senior management has little concern for staff, actively and publicly discounting staff concerns. Two day per week telecommuting was discontinued with little regard for increased staff travel costs, environmental concerns, staff stress and convenience. Results? Lower morale, lower productivity, lower management confidence, lower work/ life balance and a higher staff turnover. Senior management has made it clear the decision was final and no feedback from employees would be considered. The brain drain attributed to this asinine decision made with no feedback from HR indicates just how arrogant and uncaring Violante really is. Salaries are stagnant with annual increases of 1-2%.

    Advice to ManagementAdvice

    Open your ears and listen to the people who want to bring this company back to greatness and respectability. Your customers and staff are not happy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    The worst experience of an employer in 32 years of the IT field.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network and Field Support Engineer  in  San Diego, CA
    Former Employee - Network and Field Support Engineer in San Diego, CA

    I worked at SITA full-time for more than a year

    Pros

    Interesting technology for the aviation industry.

    Cons

    I had a local manager who harassed me trying to get me fired or to simply resign.

    Advice to ManagementAdvice

    Listen to lower level employees.

    Doesn't Recommend
    Neutral Outlook
  10. 1 person found this helpful  

    Don't work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Site Administrator (Computer Software Engineer)  in  Atlanta, GA
    Current Employee - Site Administrator (Computer Software Engineer) in Atlanta, GA

    I have been working at SITA full-time for more than a year

    Pros

    People at lower levels are trying desperately to keep customers happy with little recognition of the effort - Management can not make decisions... do not empower or really listen to project and program managers.... more interested in cutting cost and heads than doing right thing... HR a truly "company HR" rather than employee advocate....limited promotion opportunities ... throw people "under the bus" rather than fixing real issue.... senior management

    Cons

    Management can not make decisions... do not empower or really listen to project and program managers.... more interested in cutting cost and heads than doing right thing... HR a truly "company HR" rather than employee advocate....limited promotion opportunities ... throw people "under the bus" rather than fixing real issue.... senior management

    Advice to ManagementAdvice

    Reach out and listen to your employees. They have the actual work experience, and not the theoretical strategies and plans that you are pushing upon them. Use COMMON SENSE!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great working experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer  in  Bohemia, NY
    Current Employee - Senior Developer in Bohemia, NY

    I have been working at SITA as a contractor for more than a year

    Pros

    Open culture, pretty much you can download, install, test and suggest almost anything. As a developer, I found this very helpful.

    Cons

    Salary is little bit on lower side

    Advice to ManagementAdvice

    Make consultants permanent.

    Recommends
    Approves of CEO

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