SITA Reviews

Updated July 28, 2015
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SITA CEO Francesco Violante
Francesco Violante
13 Ratings

Pros
  • Extremely good work-life balance, good employee benefits as compared to similar companies/industries (in 12 reviews)

  • Good working environment with different ethnic groups (in 11 reviews)

Cons
  • Pockets of dysfunctional senior management that doesn't understand the business (in 9 reviews)

  • Big company, so it takes time sometimes to get things going, and make decisions (in 4 reviews)

More Pros and Cons

18 Employee Reviews

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  1. Helpful (4)

    Ashamed to have this company on my resume

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Administrator (Computer Software Engineer) in Los Angeles, CA
    Former Employee - Site Administrator (Computer Software Engineer) in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Descent co-workers. A couple of OK benefits.

    Cons

    Being asked to hide things from the customer and being disciplined if you don't. Management. Parking. Hours. Pay.

    Advice to Management

    You can't give advice to corrupt people that condone and nurture corruption.


  2. Helpful (4)

    Too much re-org

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SITA full-time (More than 8 years)

    Pros

    Travel the world and meet new cultures learn from other cultures

    Cons

    No value of your work you are suppose to contribute, but to take the loss of management

    Advice to Management

    stop hiding the lost of revenue on re-org


  3. Helpful (2)

    The is GREAT company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Support Analyst in Atlanta, GA
    Former Employee - Systems Support Analyst in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SITA full-time (More than 8 years)

    Pros

    One of the major Pros for me was the fact that I was constantly learning new forms of technology. After the training period ended, you really hit the ground running which I enjoyed. The pay is excellent also.

    Cons

    Major cons of working at this company are: 1. The fact that you are NOT going to get promoted. I was there for a VERY, LONG TIME and was basically in the SAME, EXACT SEAT I was when I began. Absolutely NO ROOM for advancement! 2. Racists. There are stints of racism in upper management making it hard for people of color to move up within the company. 3. No sense of loyalty to associates. They will run you over the bus about the least little thing. No matter how long you've been with the company 1 year or 50 years, there is no loyalty for NOTHING! Period.

    Advice to Management

    If this company had career, advancement opportunities, it would be an ideal place to work.


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  5. Helpful (2)

    The worst experience of an employer in 32 years of the IT field.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network and Field Support Engineer in San Diego, CA
    Former Employee - Network and Field Support Engineer in San Diego, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at SITA full-time (More than a year)

    Pros

    Interesting technology for the aviation industry.

    Cons

    I had a local manager who harassed me trying to get me fired or to simply resign.

    Advice to Management

    Listen to lower level employees.


  6. Helpful (3)

    Don't work there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Administrator (Computer Software Engineer) in Atlanta, GA
    Current Employee - Site Administrator (Computer Software Engineer) in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SITA full-time (More than a year)

    Pros

    People at lower levels are trying desperately to keep customers happy with little recognition of the effort - Management can not make decisions... do not empower or really listen to project and program managers.... more interested in cutting cost and heads than doing right thing... HR a truly "company HR" rather than employee advocate....limited promotion opportunities ... throw people "under the bus" rather than fixing real issue.... senior management

    Cons

    Management can not make decisions... do not empower or really listen to project and program managers.... more interested in cutting cost and heads than doing right thing... HR a truly "company HR" rather than employee advocate....limited promotion opportunities ... throw people "under the bus" rather than fixing real issue.... senior management

    Advice to Management

    Reach out and listen to your employees. They have the actual work experience, and not the theoretical strategies and plans that you are pushing upon them. Use COMMON SENSE!


  7. Helpful (5)

    Management in Geneva willfully oblivious and disinterested in employee welfare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SITA full-time (More than 10 years)

    Pros

    People at lower levels are trying desperately to keep customers happy with little recognition of the effort.

    Cons

    Employee appreciation is non-exsistent. Salaries are stagnant and below market. There is no effort to encourage a work/life balance. Directors and VPs will not allow lower levels to speak out at town hall meetings. The fear of retribution is rampant. The general atmosphere is do not speak of the bad, but ensure it is all spun to sound good. DC politicians have nothing on SITA management.

    Advice to Management

    Improvement required from the top down. Actions speak louder than words. People are leaving at an amazing pace and taking critical knowledge and experience with them. Rome is burning while Nero fiddles. It is heartbreaking to see the low morale senior management has incurred.


  8. Helpful (3)

    A company with no future under the current leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Atlanta, GA
    Current Employee - Senior Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SITA full-time (More than 10 years)

    Pros

    The quality of the talent - SITA somehow manages to hire very knowledgeable people from the airlines that have a deep and broad knowledge base. Work-life balance is good. Don't have to work all that hard.

    Cons

    The leadership of the company is completely out of touch and incompetent. Morale is very bad - and the employee survey shows it for all to see. No opportunities for advancement, unless you are "in" with the incompetent leadership. Talent counts for nothing in pay or advancement. Take home pay goes down every year after the annual increases in benefits costs with no raises.

    Advice to Management

    Do the right thing, and ask the board to replace you (like that will ever happen)! Get an independent, professional-grade board with people that are not just Director/VP level people that buy SITA services.


  9. Helpful (5)

    Initially Great, but unfortunately disappointing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Atlanta, GA
    Current Employee - Software Engineer in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SITA full-time (More than a year)

    Pros

    Knowledgeable people, some are working hard to make changes to get SiTA to the next level. Good benefits

    Cons

    The Senior Leadership Team is out of touch, every year the company goes through a freeze and hard working people are released. No growth, very low morale, most people are stressed due to lack of resources. Most people do not trust HR and Senior Leadership Team.

    Advice to Management

    Please take time and listen to the employees, most are afraid to tell the truth due to consequences. Most people feel that HR and Senior Leadership don't have their best interest.


  10. Helpful (5)

    A company in a tailspin, with a CEO that thinks everything is going great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SITA full-time (More than 10 years)

    Pros

    Same stuff everyone says - great people at the worker level, great multicultural experience, great travel opportunities for some roles.

    Cons

    SITA has been failing at virtually every project it tries. Voyager is a disaster, though management says it delivered "on time and on budget", which was a bald faced lie. The new finance system is a disaster, with no good data available to help manage the business. No career opportunities for those inside. Few to no raises. They reorg every year, as a way to wallpaper over the lack of business performance and issues within the businesses. But they never follow through on the reorganizations to make the current organization effective, before they reorg again. So over the last 6-7 years, the company has become progressively less effective. And morale is absolutely horrible. Either the CEO is blind to the problems, or there is a very effective filter of all issues that keeps him from being aware (which is cultivated by the fact that he is very volatile and loses his temper with his senior team a lot). This company absolutely WILL go out of business if it continues on the current path.

    Advice to Management

    Wake to reality. Confront the problems honestly. And reward your high performers - because they are the only ones that can help you get out of the mess you have allowed to build since Francesco was hired.


  11. Helpful (1)

    The sinking Airports & Airline IT company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SITA full-time (More than 8 years)

    Pros

    Health Benefits, Multicultural, Travel, Co-workers

    Cons

    Lack of direction, Constant re-org, Not enough investment on new products, does not respect their workforce, Constant blame game for not having enough people, lack of full development of products, too much emphasis on marketing and not quality, good people are leaving or forced to leave, does not reflect the true of the company financial situation

    Advice to Management

    Stop the lay off, save money on useless marketing, develop you employees and provide more resources to create and test products, be realistic about deadlines, follow agile methodologies, watch your senior directors not really aligned with the objectives of the company



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