SITA

  www.sita.aero
  www.sita.aero

SITA Reviews

Updated December 11, 2014
Updated December 11, 2014
121 Reviews
2.9
121 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SITA CEO Francesco Violante
Francesco Violante
69 Ratings

Review Highlights

Pros
  • Extremely good work-life balance, good employee benefits as compared to similar companies/industries (in 12 reviews)

  • Great working environment with so many friendly staff (in 11 reviews)


Cons
  • Pockets of dysfunctional senior management that doesn't understand the business (in 9 reviews)

  • Upper levels of management make decisions that place hardships on support personnel (in 4 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    The is GREAT company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Support Analyst in Atlanta, GA
    Former Employee - Systems Support Analyst in Atlanta, GA

    I worked at SITA full-time (more than 8 years)

    Pros

    One of the major Pros for me was the fact that I was constantly learning new forms of technology. After the training period ended, you really hit the ground running which I enjoyed.
    The pay is excellent also.

    Cons

    Major cons of working at this company are:
    1. The fact that you are NOT going to get promoted. I was there for a VERY, LONG TIME and was basically in the SAME, EXACT SEAT I was when I began. Absolutely NO ROOM for advancement!
    2. Racists. There are stints of racism in upper management making it hard for people of color to move up within the company.
    3. No sense of loyalty to associates. They will run you over the bus about the least little thing. No matter how long you've been with the company 1 year or 50 years, there is no loyalty for NOTHING! Period.

    Advice to ManagementAdvice

    If this company had career, advancement opportunities, it would be an ideal place to work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    The worst experience of an employer in 32 years of the IT field.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network and Field Support Engineer in San Diego, CA
    Former Employee - Network and Field Support Engineer in San Diego, CA

    I worked at SITA full-time (more than an year)

    Pros

    Interesting technology for the aviation industry.

    Cons

    I had a local manager who harassed me trying to get me fired or to simply resign.

    Advice to ManagementAdvice

    Listen to lower level employees.

    Doesn't Recommend
    Neutral Outlook
  3. 1 person found this helpful  

    Great working experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in Bohemia, NY
    Current Employee - Senior Developer in Bohemia, NY

    I have been working at SITA as a contractor (more than an year)

    Pros

    Open culture, pretty much you can download, install, test and suggest almost anything. As a developer, I found this very helpful.

    Cons

    Salary is little bit on lower side

    Advice to ManagementAdvice

    Make consultants permanent.

    Recommends
    Approves of CEO
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  5. 2 people found this helpful  

    Don't work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Site Administrator (Computer Software Engineer) in Atlanta, GA
    Current Employee - Site Administrator (Computer Software Engineer) in Atlanta, GA

    I have been working at SITA full-time (more than an year)

    Pros

    People at lower levels are trying desperately to keep customers happy with little recognition of the effort - Management can not make decisions... do not empower or really listen to project and program managers.... more interested in cutting cost and heads than doing right thing... HR a truly "company HR" rather than employee advocate....limited promotion opportunities ... throw people "under the bus" rather than fixing real issue.... senior management

    Cons

    Management can not make decisions... do not empower or really listen to project and program managers.... more interested in cutting cost and heads than doing right thing... HR a truly "company HR" rather than employee advocate....limited promotion opportunities ... throw people "under the bus" rather than fixing real issue.... senior management

    Advice to ManagementAdvice

    Reach out and listen to your employees. They have the actual work experience, and not the theoretical strategies and plans that you are pushing upon them. Use COMMON SENSE!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Pretty good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Atlanta, GA
    Current Employee - Senior Manager in Atlanta, GA

    I have been working at SITA full-time (more than 8 years)

    Pros

    Independence and flexibility if you have the right supervisor. Benefits are very good

    Cons

    Constant change, non-existent salary increases, heavy process control, little upward mobility.

    Advice to ManagementAdvice

    Ensure that process actually works before pushing to the people who have to use it.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Senior Developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Atlanta, GA
    Former Employee - Senior Software Engineer in Atlanta, GA

    I worked at SITA full-time (more than an year)

    Pros

    A lot of new things to learn

    Cons

    Salary is not that good

  8. 3 people found this helpful  

    Management in Geneva willfully oblivious and disinterested in employee welfare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SITA full-time (more than 10 years)

    Pros

    People at lower levels are trying desperately to keep customers happy with little recognition of the effort.

    Cons

    Employee appreciation is non-exsistent. Salaries are stagnant and below market. There is no effort to encourage a work/life balance. Directors and VPs will not allow lower levels to speak out at town hall meetings. The fear of retribution is rampant. The general atmosphere is do not speak of the bad, but ensure it is all spun to sound good. DC politicians have nothing on SITA management.

    Advice to ManagementAdvice

    Improvement required from the top down. Actions speak louder than words. People are leaving at an amazing pace and taking critical knowledge and experience with them. Rome is burning while Nero fiddles. It is heartbreaking to see the low morale senior management has incurred.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Senior Management is DYSFUNCTIONAL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at SITA full-time (more than 5 years)

    Pros

    Good diverse company with employees from all cultures/
    The benefits (medical, dental, vision) and 401K are very good.

    Cons

    Pay is stagnant, so get a good salary when you start.
    Very little opportunity for advancement.
    Most management jobs are filled by external applicants.
    Pockets of dysfunctional senior management that doesn't understand the business.

    Advice to ManagementAdvice

    Reach out and listen to your employees. They have the actual work experience, and not the theoretical strategies and plans that you are pushing upon them. Use COMMON SENSE!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Plenty of work to do...no management support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager in Atlanta, GA
    Former Employee - Senior Project Manager in Atlanta, GA

    I worked at SITA full-time (more than 5 years)

    Pros

    Good benefits...medical, dental and vision choices.. 401k

    Cons

    Management can not make decisions... do not empower or really listen to project and program managers.... more interested in cutting cost and heads than doing right thing... HR a truly "company HR" rather than employee advocate....limited promotion opportunities ... throw people "under the bus" rather than fixing real issue.... senior management

    Advice to ManagementAdvice

    Listen to front line people, value their option they have more knowledge of the the real issues than you give them credit for...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Flat, disorganized, and unsupportive of any innovation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SITA full-time (more than an year)

    Pros

    Plenty of room for improvement. It would be great if they actually let you fix things instead of miring down in headcount.

    Cons

    Kings of bureaucracy. Starting with the hiring process, no negotiations are expected. They have draconian HR policies - probably a by-product of being a European company. Things like spending money to save money and ROI are foreign to them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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