SITA Reviews

Updated August 10, 2015
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145 Employee Reviews

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  1. Helpful (6)

    Rudderless and adrift

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SITA full-time (More than 10 years)

    Pros

    An abundance of online training courses. Good vacation policy. A wonderfully diverse and global staff, making it easy to make friends around the world.

    Cons

    Senior management has little concern for staff, actively and publicly discounting staff concerns. Two day per week telecommuting was discontinued with little regard for increased staff travel costs, environmental concerns, staff stress and convenience. Results? Lower morale, lower productivity, lower management confidence, lower work/ life balance and a higher staff turnover. Senior management has made it clear the decision was final and no feedback from employees would be considered. The brain drain attributed to this asinine decision made with no feedback from HR indicates just how arrogant and uncaring Violante really is. Salaries are stagnant with annual increases of 1-2%.

    Advice to Management

    Open your ears and listen to the people who want to bring this company back to greatness and respectability. Your customers and staff are not happy.


  2. Helpful (2)

    The is GREAT company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Support Analyst in Atlanta, GA
    Former Employee - Systems Support Analyst in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SITA full-time (More than 8 years)

    Pros

    One of the major Pros for me was the fact that I was constantly learning new forms of technology. After the training period ended, you really hit the ground running which I enjoyed. The pay is excellent also.

    Cons

    Major cons of working at this company are: 1. The fact that you are NOT going to get promoted. I was there for a VERY, LONG TIME and was basically in the SAME, EXACT SEAT I was when I began. Absolutely NO ROOM for advancement! 2. Racists. There are stints of racism in upper management making it hard for people of color to move up within the company. 3. No sense of loyalty to associates. They will run you over the bus about the least little thing. No matter how long you've been with the company 1 year or 50 years, there is no loyalty for NOTHING! Period.

    Advice to Management

    If this company had career, advancement opportunities, it would be an ideal place to work.


  3. Helpful (2)

    The worst experience of an employer in 32 years of the IT field.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network and Field Support Engineer in San Diego, CA
    Former Employee - Network and Field Support Engineer in San Diego, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at SITA full-time (More than a year)

    Pros

    Interesting technology for the aviation industry.

    Cons

    I had a local manager who harassed me trying to get me fired or to simply resign.

    Advice to Management

    Listen to lower level employees.


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  5. Helpful (3)

    Don't work there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Administrator (Computer Software Engineer) in Atlanta, GA
    Current Employee - Site Administrator (Computer Software Engineer) in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SITA full-time (More than a year)

    Pros

    People at lower levels are trying desperately to keep customers happy with little recognition of the effort - Management can not make decisions... do not empower or really listen to project and program managers.... more interested in cutting cost and heads than doing right thing... HR a truly "company HR" rather than employee advocate....limited promotion opportunities ... throw people "under the bus" rather than fixing real issue.... senior management

    Cons

    Management can not make decisions... do not empower or really listen to project and program managers.... more interested in cutting cost and heads than doing right thing... HR a truly "company HR" rather than employee advocate....limited promotion opportunities ... throw people "under the bus" rather than fixing real issue.... senior management

    Advice to Management

    Reach out and listen to your employees. They have the actual work experience, and not the theoretical strategies and plans that you are pushing upon them. Use COMMON SENSE!


  6. Helpful (1)

    Pretty good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Atlanta, GA
    Current Employee - Senior Manager in Atlanta, GA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at SITA full-time (More than 8 years)

    Pros

    Independence and flexibility if you have the right supervisor. Benefits are very good

    Cons

    Constant change, non-existent salary increases, heavy process control, little upward mobility.

    Advice to Management

    Ensure that process actually works before pushing to the people who have to use it.


  7. Helpful (5)

    Management in Geneva willfully oblivious and disinterested in employee welfare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SITA full-time (More than 10 years)

    Pros

    People at lower levels are trying desperately to keep customers happy with little recognition of the effort.

    Cons

    Employee appreciation is non-exsistent. Salaries are stagnant and below market. There is no effort to encourage a work/life balance. Directors and VPs will not allow lower levels to speak out at town hall meetings. The fear of retribution is rampant. The general atmosphere is do not speak of the bad, but ensure it is all spun to sound good. DC politicians have nothing on SITA management.

    Advice to Management

    Improvement required from the top down. Actions speak louder than words. People are leaving at an amazing pace and taking critical knowledge and experience with them. Rome is burning while Nero fiddles. It is heartbreaking to see the low morale senior management has incurred.


  8. Helpful (2)

    Senior Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Atlanta, GA
    Former Employee - Senior Software Engineer in Atlanta, GA

    I worked at SITA full-time (More than a year)

    Pros

    A lot of new things to learn

    Cons

    Salary is not that good


  9. Helpful (3)

    Senior Management is DYSFUNCTIONAL

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SITA full-time (More than 5 years)

    Pros

    Good diverse company with employees from all cultures/ The benefits (medical, dental, vision) and 401K are very good.

    Cons

    Pay is stagnant, so get a good salary when you start. Very little opportunity for advancement. Most management jobs are filled by external applicants. Pockets of dysfunctional senior management that doesn't understand the business.

    Advice to Management

    Reach out and listen to your employees. They have the actual work experience, and not the theoretical strategies and plans that you are pushing upon them. Use COMMON SENSE!


  10. Helpful (2)

    Plenty of work to do...no management support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Atlanta, GA
    Former Employee - Senior Project Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SITA full-time (More than 5 years)

    Pros

    Good benefits...medical, dental and vision choices.. 401k

    Cons

    Management can not make decisions... do not empower or really listen to project and program managers.... more interested in cutting cost and heads than doing right thing... HR a truly "company HR" rather than employee advocate....limited promotion opportunities ... throw people "under the bus" rather than fixing real issue.... senior management

    Advice to Management

    Listen to front line people, value their option they have more knowledge of the the real issues than you give them credit for...


  11. Helpful (2)

    Flat, disorganized, and unsupportive of any innovation.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SITA full-time (More than a year)

    Pros

    Plenty of room for improvement. It would be great if they actually let you fix things instead of miring down in headcount.

    Cons

    Kings of bureaucracy. Starting with the hiring process, no negotiations are expected. They have draconian HR policies - probably a by-product of being a European company. Things like spending money to save money and ROI are foreign to them.



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