SMART Technologies
2.7 of 5 77 reviews
www.smarttech.com Calgary, Canada 500 to 999 Employees

SMART Technologies Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

2.7 77 reviews

                             

33% Approve of the CEO

SMART Technologies President & CEO Neil Gaydon

Neil Gaydon

(15 ratings)

36% of employees recommend this company to a friend
77 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Great team to work with, very progressive understanding work/life balance"
    in 8 reviews
  • "Business Casual, Great co-workers, Flexible hours, Ability to learn, Great starting company for your career"
    in 5 reviews
Cons:
  • "The pay is on the low side, which leads to high turnover"
    in 3 reviews
  • "I like many was let go in one of the waves of layoffs, but was not at all surprised at the time"
    in 3 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Company founded on one idea

    Anonymous Employee (Former Employee)

    ProsNice people to work with and a worth while technology in the field of education. There were some people with great idea's, some of which I hope we see in the future. Globally, it is a great brand in education and one that resonates with many people. Not everyone may know SMART technologies, but when you say you work for the SMART board company, most people have kids who have used it.

    ConsCompany showed a lack of direction, mis management and stuck in the mud ways. Not sure what happened after the big shake up but the company seems to still be standing, smaller but likely better off.

    No, I would not recommend this company to a friend

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    line lead

    Line Lead (Former Employee)
    Anaheim, CA

    ProsSmall company with light workload. Repeat jobs so not much in the way of surprises. Day shift, Monday through Friday. 8-5 with overtime on sixth day is common but on a volenteered basis for the most part.

    ConsNo room for advancement and work became repetitive and boring after the few first month. Internal finger pointing when project does not go well.

    Advice to Senior ManagementWalk the floor more often.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Great company, amazing products, true commitment to education.

    Anonymous Employee (Former Employee)

    ProsGreat product family that met the needs of educators across all grade levels. Great team to work with, very progressive understanding work/life balance.

    ConsNeed to be more innovative, too late to the corporate market. Recognized the need early on for a line of product appropriate for corporate use but too slow in bringing it to market.

    Advice to Senior ManagementListen more to the teams in the field

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    getting better but needs a lot of work

    Technical (Former Employee)

    ProsThey have one of the best technology for interactive displays when it works
    one of the best software when it works
    partner with Microsoft a big boost
    Lync room system is good, not great

    Consa lot of people in the company lack urgency
    poor product development and quality testing
    Buggy product that only gets fixed after it's released to public
    "frog in a well" mentality

    Advice to Senior ManagementNeed some serious overhaul of the product development and testing.
    reduce manufacturing cost
    Take your head out of your butt and start looking at the competition, it won't be long before customers realize SMART's focus is on revenue, not customer satisfaction.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Alot of potential if they could stick with a single plan

    Anonymous Employee (Former Employee)

    ProsInteresting Technology, Unique market position

    ConsBad Corporate Culture - a culture of mistrust and management by fear

    Advice to Senior ManagementPeople are more effective doing their jobs when they can keep their eyes focused ahead on sales as opposed to having to look over their shoulders to watch their back

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Please don't leave a strong stable company, like Microsoft, for SMART! Don't do it!!!!

    Anonymous Employee (Former Employee)

    ProsThe business of collaboration is fun.

    ConsThe company only cares about revenue at any cost. The company is basically going out of business...look at their stock! All the good employees are leaving for a more stable company. Anyone who sticks around to 'turn around the ship' is only met with a slap in the face. It takes more than a few months to turn around an underperforming business (Enterprise Business Unit). Management does not understand this nor care, and consequently lets people with huge potential go - only to start again with someone new who falls into the same trap. No wonder they have the terrible reputation as the 'revolving door'. Clients know this and are standing firm and basically not buying. The Education business is the only thing keeping the company afloat.

    Advice to Senior ManagementSell the company to Microsoft.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    At the front of a little-known market.

    Technical Support Specialist (Current Employee)

    ProsColleagues are very nice. Easy product to showcase, learn, and troubleshoot. Slight tech edge with 60wi unit. Flexible products that work well with other technology. Impressive when showing the intended capabilities.

    ConsDealing with constant product RMAs. Customers grow entitled due to extremely flexible warranty. Email threads get passed around alot, involving more workers than necessary. Little information resources in regards to creating advanced system setups.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    1 person found this helpful  

    Confusion rules

    Anonymous Employee (Current Employee)
    Austin, TX

    Pros- Fun technology to work with
    - Potential for growth
    - Telecommuting

    Cons- Total confusion after major restructuring
    - Need better leadership

    Advice to Senior ManagementStop setting the bar too high and falling short. Pay attention to your talent and invest in growing it!!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Work/Life Balance
           
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    1 person found this helpful  

    Not good -absolutely no chance for advancement

    Education Solution Specialist (Current Employee)
    Charlotte, NC

    ProsGreat benefits, great product, fellow employees a pleasure to work with

    ConsPoor management, losing technology edge

    Advice to Senior ManagementHire competent RVP

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Professionals Need Not Apply

    Anonymous Employee (Former Employee)

    ProsGood product, a Good place for people right out of school looking to gain some experience

    ConsNo engagement from management, No professional development, Field units are very much siloed, No best practices established, Little to no training on product or procedures, Unprofessional business acumen.

    Advice to Senior ManagementUpper Management, Increase engagement by ensuring that middle management actually engages with their teams. Listen to your employees and set some "Best Practices" for your business. Terminate ineffective managers as soon as possible.

    No, I would not recommend this company to a friend

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SMART Technologies – Why Work for Us?

Inspiring innovation SMART is defined by innovation and our desire to improve the way the world works and learns. And we’re defined by our customers – the teachers, students and business people who say that SMART has… Full Overview

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