SMART Technologies Reviews

Updated September 2, 2015
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125 Employee Reviews

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  1. Helpful (1)

    At the front of a little-known market.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Specialist
    Current Employee - Technical Support Specialist
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at SMART Technologies full-time (More than a year)

    Pros

    Colleagues are very nice. Easy product to showcase, learn, and troubleshoot. Slight tech edge with 60wi unit. Flexible products that work well with other technology. Impressive when showing the intended capabilities.

    Cons

    Dealing with constant product RMAs. Customers grow entitled due to extremely flexible warranty. Email threads get passed around alot, involving more workers than necessary. Little information resources in regards to creating advanced system setups.


  2. Helpful (2)

    Confusion rules

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at SMART Technologies full-time (More than 5 years)

    Pros

    - Fun technology to work with - Potential for growth - Telecommuting

    Cons

    - Total confusion after major restructuring - Need better leadership

    Advice to Management

    Stop setting the bar too high and falling short. Pay attention to your talent and invest in growing it!!


  3. Helpful (2)

    Not good -absolutely no chance for advancement

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Education Solution Specialist in Charlotte, NC
    Current Employee - Education Solution Specialist in Charlotte, NC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great benefits, great product, fellow employees a pleasure to work with

    Cons

    Poor management, losing technology edge

    Advice to Management

    Hire competent RVP


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  5. Helpful (3)

    Professionals Need Not Apply

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good product, a Good place for people right out of school looking to gain some experience

    Cons

    No engagement from management, No professional development, Field units are very much siloed, No best practices established, Little to no training on product or procedures, Unprofessional business acumen.

    Advice to Management

    Upper Management, Increase engagement by ensuring that middle management actually engages with their teams. Listen to your employees and set some "Best Practices" for your business. Terminate ineffective managers as soon as possible.


  6. Creative Designer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Creative Designer in Welwyn, England (UK)
    Current Employee - Creative Designer in Welwyn, England (UK)
    Recommends
    Positive Outlook

    I have been working at SMART Technologies full-time (More than a year)

    Pros

    I have got the experience of working with some major brands.

    Cons

    Because of the nature of the company some heavy overtime is sometime needed to complete short deadlines


  7. Fantastic! SMART has provided me with everything I wanted in a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at SMART Technologies (More than 8 years)

    Pros

    Dynamic environment with lots of upward mobility potential. Great product line and executives that are passionate about the products, not just the revenue potential.

    Cons

    Pay is marginal for Calgary. The company makes purchasing our products incredibly difficult. The marketing department is irrelevant. Bonuses can barely afford a nice meal and a cab ride. No stock options. Hq looks and feels like a prison.

    Advice to Management

    Revise the seriously outdated health plan. Create a stock purchase plan. Stop the continuous creation of new management positions. Accountability is key and the company had perfection just after the re structure. We are returning to a bloated management system


  8. Helpful (6)

    poor management

    • Senior Management
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Doesn't Recommend

    I worked at SMART Technologies full-time (More than a year)

    Pros

    I had the pleasure of working with some really smart people. The product is innovative.

    Cons

    Poor management... mainly I believe it is the CTO. He used be ex-microsoft employee or something (his wife is currently working at microsft), now all he wants to do is follow everything microsoft does. I think he should be fired or demoted. Because of him, many talented people left smart(including myself).

    Advice to Management

    You need to care about your employees, that being said, favouritism is wrong. Especially if you based the favouritsm on whether they used to work at microsoft or which school they went to. You are pushing very talented people away who do not meet those criteria.


  9. Helpful (2)

    a dying company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Alberta in Calgary, AB (Canada)
    Former Employee - Alberta in Calgary, AB (Canada)
    Doesn't Recommend
    Negative Outlook

    I worked at SMART Technologies full-time (More than a year)

    Pros

    nice people and good culture, had a lot of fun on work

    Cons

    Senior management ruin this company


  10. SMART

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ottawa, ON (Canada)
    Former Employee - Anonymous Employee in Ottawa, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at SMART Technologies full-time (More than 3 years)

    Pros

    Great people, salary, benefits...loved working there.

    Cons

    They shut the Ottawa office down.


  11. Helpful (1)

    Development Process

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Bonus payout was followed through

    Cons

    Detailed project plan was lacking

    Advice to Management

    Need to embrace development process



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