SMART Technologies

www.smarttech.com

SMART Technologies Reviews

Updated January 30, 2015
Updated January 30, 2015
100 Reviews
2.9
100 Reviews
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Recommend to a friend
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SMART Technologies President & CEO Neil Gaydon
Neil Gaydon
26 Ratings

Review Highlights

Pros
  • Great team to work with, very progressive understanding work/life balance (in 10 reviews)

  • Worked with some great people, learned some good skills, delivered a very visible project (in 8 reviews)


Cons
  • Poor Management, terrible politics, cult of personality around the founders (in 5 reviews)

  • Middle and senior management that came in around 2007 ran the company into the ground (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    Program Management jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SMART Technologies

    Pros

    Good overall control on other functional team

    Cons

    Merging product and Project created unnecessary 'load' on Program Manager to do their job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Missed Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Learning Designer in Calgary, AB (Canada)
    Former Employee - Learning Designer in Calgary, AB (Canada)

    I worked at SMART Technologies full-time (more than a year)

    Pros

    Beautiful building, close to LRT. Good vacation package. Worked with some great people.

    Cons

    Poor Management, terrible politics, cult of personality around the founders. Toxic work environment. Limited cafeteria choices. A place where the ignorant and the desperate land. Sooo many good people left or where chased out of that place.

    Advice to ManagementAdvice

    Quit being two-faced backstabbers. Karma will come back to bite you one day.

    Doesn't Recommend
    Negative Outlook
  3.  

    As a fast growing company, I got exposure to the many technologies that the company used and produced.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Support in Calgary, AB (Canada)
    Former Employee - Tech Support in Calgary, AB (Canada)

    I worked at SMART Technologies full-time (more than a year)

    Pros

    Benefits were great. The summer co-op program which gives students opportunity to gain experience. Employees could choose, to an extent, what time they start work. This allowed for some work-life balance. Team members freely associated with each other.

    Cons

    Culture suddenly changed from encouraging employee growth to oppression-like operations. Some benefits such as on-site medical consultation was taken away from employees. Successful managers are those that strive to please the higher ranks. Honesty and objective views are not welcome.

    Advice to ManagementAdvice

    If you focus on equipping your employees with tools necessary to do their jobs as well as provide them a less stressful work environment, they will be more productive.

    No opinion of CEO
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  5. 4 people found this helpful  

    Some people are SMARTians, most aren't

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)

    I worked at SMART Technologies as a contractor (more than a year)

    Pros

    Some good people, interesting projects, new technologies. Worked with some great people, learned some good skills, delivered a very visible project

    Cons

    Poor management, lack of mentorship, putting jr people into positions of responsibility without the right skills, poor compensation. Probably some of the worst middle managers I've ever experienced

    Advice to ManagementAdvice

    Don't sit in your ivory tower and look down at the people who have helped you build the company. Provide incentives like other companies that go public, like shares

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    Not a nice place to work if you have any self respect or sense of self-value

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SMART Technologies

    Pros

    Time off allowance is fairly generous.

    Cons

    Despite a new executive management, this company really doesn't value it's employees or their effort and achievements. Managers are also expected to be the lackies and sugar coat the poor decisions and practices.

    Advice to ManagementAdvice

    Recognize and listen to the high turnover and demotivation among staff if you want the business to have a stable long term future - before it's too late.

  7. 3 people found this helpful  

    Exciting work but high stress with only average pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Calgary, AB (Canada)
    Current Employee - Marketing Manager in Calgary, AB (Canada)

    I have been working at SMART Technologies full-time (more than 3 years)

    Pros

    Innovative products that are well-designed, exciting work with international scope, bright people

    Cons

    Extremely heavy workloads and stress levels, high rate of burnout / turnover, salaries not high enough to merit the demands. No real culture, but lots of politics and self-interested behaviour.

    Advice to ManagementAdvice

    Celebrate successes. Recognize good work - consistently, not just for "stars" or certain departments. Implement a company-wide effective communications program. Everyone is so busy sifting through email that they have to do their real jobs after hours!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)

    I worked at SMART Technologies as a contractor (more than 3 years)

    Pros

    People there are good. P

    Cons

    compensation is not good. Hard to be promoted

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 4 people found this helpful  

    Amazing opportunity hampered by poor planning and inefficiencies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Trainer
    Former Employee - Technical Trainer

    I worked at SMART Technologies full-time

    Pros

    Excellent tech
    Great co-workers
    Wonderful partners and users, really into the boards and pedagogy.

    Cons

    Poorly managed departments
    Sycophancy rewarded rather than talent
    Unrealistic ideas of work life balance
    Communication up and down the chain of management not handled well.

    Advice to ManagementAdvice

    Get a grip on your assets, your people are your ambassadors. Treat them better and they will evangelize about your products and services. It isn't rocket science.
    Stop trying to maximize revenue and value for your shareholders and begin to recognise that your trainers are your front line customer facing word of mouth message delivery agents, keep them content, well trained, well rewarded and your sales strategy will follow as they will encourage your users to purchase more boxes and want more world class training.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    --

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Calgary, AB (Canada)
    Current Employee - Software Engineer in Calgary, AB (Canada)

    I have been working at SMART Technologies full-time (less than a year)

    Pros

    the pros are that they are a good started company

    Cons

    lots of work, lots of stress compared to school

    Advice to ManagementAdvice

    none so far

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Excellent workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Intern in Calgary, AB (Canada)
    Current Employee - Intern in Calgary, AB (Canada)

    I have been working at SMART Technologies as an intern (less than a year)

    Pros

    Good, helpful colleagues, clear strategy, open-door policy

    Cons

    Often times boring work, not enough motivation

    Recommends
    Positive Outlook
    Approves of CEO

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