SMART Technologies Reviews

Updated March 23, 2015
103 reviews filtered by
  • Any Location
  • Any Job Title

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful

    --

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Calgary, AB (Canada)
    Current Employee - Software Engineer in Calgary, AB (Canada)

    I have been working at SMART Technologies full-time (less than a year)

    Pros

    the pros are that they are a good started company

    Cons

    lots of work, lots of stress compared to school

    Advice to ManagementAdvice

    none so far

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 4 people found this helpful

    Amazing opportunity hampered by poor planning and inefficiencies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Trainer
    Former Employee - Technical Trainer

    I worked at SMART Technologies full-time

    Pros

    Excellent tech
    Great co-workers
    Wonderful partners and users, really into the boards and pedagogy.

    Cons

    Poorly managed departments
    Sycophancy rewarded rather than talent
    Unrealistic ideas of work life balance
    Communication up and down the chain of management not handled well.

    Advice to ManagementAdvice

    Get a grip on your assets, your people are your ambassadors. Treat them better and they will evangelize about your products and services. It isn't rocket science.
    Stop trying to maximize revenue and value for your shareholders and begin to recognise that your trainers are your front line customer facing word of mouth message delivery agents, keep them content, well trained, well rewarded and your sales strategy will follow as they will encourage your users to purchase more boxes and want more world class training.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful

    Excellent workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Intern - Intern in Calgary, AB (Canada)
    Current Intern - Intern in Calgary, AB (Canada)

    I have been working at SMART Technologies as an intern (less than a year)

    Pros

    Good, helpful colleagues, clear strategy, open-door policy

    Cons

    Often times boring work, not enough motivation

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful

    Life at SMART Technologies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Calgary, AB (Canada)
    Former Employee - Software Engineer in Calgary, AB (Canada)

    I worked at SMART Technologies full-time (more than 3 years)

    Pros

    Medium-size company evolving to adjust to growth.

    Cons

    Coming from a large-sized company, it was an adjustment to working in a grassroots environment. At the same time, it's an opportunity to do things right.

    Advice to ManagementAdvice

    Bonne chance.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. unfair treatment to their employess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SMART Technologies full-time (less than a year)

    Pros

    great people to work with

    Cons

    an outright unfair treatment of their employees. Especially depending on what school they go to. They sure favor the "waterloo" people. Known to give big perks to Waterloo intendy and not any other school, even if have same work ethic/job description.

    And thats all i know about unfairness, there might be more

    Advice to ManagementAdvice

    fairer treatment

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 4 people found this helpful

    Frustrating work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Calgary, AB (Canada)
    Current Employee - Program Manager in Calgary, AB (Canada)

    I have been working at SMART Technologies full-time (more than 3 years)

    Pros

    SMART has some very creative people and good ideas. It is one of the few companies in Calgary and even Canada that conducts true product development.

    Cons

    Management at this company was horrible from the 2006-2012 period. The new team brought in after Apax Partners Private Equity took a majority stake in the company was not experienced or a good cultural fit for the chaos that is the technology industry. The new management team is showing promise, but has not cleaned enough house and still seems to be chasing some of the dubious ideas (ex. video conferencing integration, Microsoft Lync integration) from the previous era. If that weren't bad enough, tablets have made SMART's existing products obsolete in most work and educational environments.

    Advice to ManagementAdvice

    Move product quality and usability to the forefront instead of always taking the easy path and repackaging the same old crap. Bring in middle management with tech industry experience, especially on the Product/Program Management side (a Program Manager must have a technical background). Narrow the product focus to two or three key product lines. Throw the relic from the 1990's known as video conferencing in the trash heap and focus on modern collaboration technologies delivered through mobile devices. Find a more innovative reseller network to replace the existing professional audio/visual dealer network. Forget Lync. Microsoft will always keep the truly innovative technologies within its own stack.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 4 people found this helpful

    Once was great, now just sad, mean and filled with unhappy, beaten down people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SMART Technologies full-time (more than 3 years)

    Pros

    nice location in the city and good building to work at
    Some great people still left but less everyday
    Base technology is actually a great business tool and helps collaboration happen.

    Cons

    Senor Executive is greedy, selfish & arrogant. The CEO after arriving promptly cut 20% of the company's workforce then forced in a new business cookie cutter methodology that once apparently worked at his old company. Since then its been nothing change for change's sake and a failing attempt to transition from a hardware company to a software company despite hardware being 95% + of company revenue and poor software development teams in place.

    Day to day work life is like reading a dilbert cartoon, people at senior levels who are ignorant yet arrogant, CEO trying to insert artificial culture because that's what he learned at Harvard, people are bullied and belittled by senior management on a daily level.

    Micro management is rampant from CEO and CTO on down.

    Advice to ManagementAdvice

    They are way too arrogant to read this but if they did, I would tell them to listen more to people on the ground, treat your people with more respect and understand your really not quite as clever as you think are and have ruined most of the things that made the company great.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful

    Good opportunity but poorly managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Calgary, AB (Canada)
    Former Employee - Product Manager in Calgary, AB (Canada)

    I worked at SMART Technologies full-time (more than a year)

    Pros

    One of the few companies that view technology as an investment and not a required evil. Centrally located with great access to public transit, very nice new building.

    Cons

    Poor pay, limited opportunity for growth
    Poor strategic direction and management since the transition from founders.

    Advice to ManagementAdvice

    If you really want to be a competitive tech company, hire execs with related experience from Silicone Valley or Waterloo.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. too many hierarchies in the organization,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manufacturing Support in Calgary, AB (Canada)
    Current Employee - Manufacturing Support in Calgary, AB (Canada)

    I have been working at SMART Technologies full-time (more than a year)

    Pros

    new management has a clear vision of how to turn around the company

    Cons

    weak in supplier qualification, new product launching and OEM/ODM monitoring

    Advice to ManagementAdvice

    cut the hierarchies, strengthen supplier program management, product development and program management

    Recommends
    Neutral Outlook
    Approves of CEO
  11. A company saved by a great product set.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Marketing
    Former Employee - Sales and Marketing

    I worked at SMART Technologies full-time (more than 3 years)

    Pros

    Fantastic product lines and potentially great growth potential

    Cons

    Poor middle/senior management.
    A sales channel internationally that just isn't going to deliver but the management team are too scared to open up exclusive deals or get rid of any of their partners.
    Canteen gets very boring

    Advice to ManagementAdvice

    Stop sticking with your appalling distribution strategy - it's not working
    Start listening to ALL of your people, not just your favourite old timers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

SMART Technologies Photos

Work at SMART Technologies? Share Your Experiences

SMART Technologies

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.